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^ I called them back today and gave them the account number (again) and online password (my father-in-law wasn't 100% on his PIN), they told me it came back confirmed from Verizon. Still waiting for service...
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Dec 11, 2013 05:34
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SB35 posted:Here's what I was talking about. Sorry I didn't link it before, tough to do on the phone. Thanks! I don't really remember creating a 5 digit PIN though…
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Dec 11, 2013 06:48
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Uthor posted:Yeah, but you have to call and it might take a bit to find someone who can help you. I posted the number I called somewhere in this thread a year ago or so. Just updating, this is the number I called when porting to T-Mobile prepaid. It's from last year, so there's a chance it got changed. Uthor posted:And just because I'm probably going to forget this number and not find it again when I need it: to port a number, you need to call 877-778-2106 and say "representative" three or four times (ignore the computer telling you it doesn't know WTF) to talk to a live operator.
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Dec 11, 2013 07:10
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My wife's (T-Mobile) phone went live early this morning. If anyone else needs it, the number the customer support representative on 611 gave me for number porting was 1-877-789-3106, not sure if this is specifically for prepaid or if it's the general porting line but her number was ported within 12 hours of talking with them.
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Dec 11, 2013 16:03
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Finally got around to porting my ST number over to T-Mobile this morning. Process required a little bit of work. Thanks for the help SB35. For the "current account number" you need to log into ST and click on "add nickname" to the SIM card you have, and then just copy/paste that long serial number. The password/PIN can be found by clicking on "update personal profile" and it'll be listed under security PIN. Neither of this is very intuitive at all. I initiated the transfer and then immediately called the number posted above me. The guy I talked to said he'd expedite the request and took an number to reach me back at cause he had to hang up. Few minutes later my iPhone got a text message saying I'm now with T-Mobile now and then the rep called me back and told me it was finished. Unfortunately my plan doesn't seem to be active yet because my payment hasn't been processed so I'm on the phone with customer support again trying to see if this can be expedited as well. Need to leave the house real soon. (As an aside, I asked about visual voicemail and nobody answered but yes visual voicemail does indeed work with iPhones.) Edit: Just realized I called customer support from my phone by dialing 611. I've been on hold for ~10 minutes. I hope this isn't eating up my 100 minutes :/. Edit 2: Finally got through to a payments guy. Had to verify some questions about my background for some reason but the guy said it was totally normal. He asked which state I lived in in 1990 which was when I was 3. Boris Galerkin fucked around with this message at 17:43 on Dec 11, 2013 |
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Dec 11, 2013 17:30
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Boris Galerkin posted:Edit: Just realized I called customer support from my phone by dialing 611. I've been on hold for ~10 minutes. I hope this isn't eating up my 100 minutes :/. I placed a few calls on my wife's phone to 611 before it went active, probably totaling 30 minutes (it was in some kind of limbo state where it had signal but any number dialed would go to customer support) and as of right now her account shows 1 minute out of 100 used (I made a test call to our landline when we woke up to the confirmation text message.) Not sure if this is because I technically didn't have service yet or if they don't count calls to 611 against your monthly total... e: apparently Verizon doesn't release your number until midnight. My wife's phone was in a weird 3/4 working state, data worked and she could place calls and send texts but it wouldn't receive calls (went to a "verizon wireless: this number has been disconnected or is out of service") or receive texts. Checked it about 45 minutes ago and its now fully functional. Geoj fucked around with this message at 06:58 on Dec 12, 2013 |
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Dec 11, 2013 18:21
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I guess Virgin just implemented some kind of image compression system because all JPGs loaded in web browsers while not connected to Wifi look like dogshit now.
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Dec 12, 2013 05:12
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T-Mobile unlimited text/data 100 minutes/$30 month plan question - if you hit your monthly minute limit do they cut you off or start charging you by the minute? My wife is using Vonage extensions for outgoing calls (we have a 400 minute home phone plan that we barely use) but I'm starting to think I need to set her up with something that can handle incoming calls with data...
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Dec 16, 2013 18:40
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They charge 10cents a minute
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Dec 16, 2013 18:47
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The rear end Stooge posted:I guess Virgin just implemented some kind of image compression system because all JPGs loaded in web browsers while not connected to Wifi look like dogshit now. Were you just reading the forums in a browser as a way to show us the image compression, or do you not actually use the Awful app? Though I've heard the iOS version isn't as great as the Android one, so maybe that's why. But either way, yeah, that looks like hot garbage.
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Dec 16, 2013 19:05
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Geoj posted:T-Mobile unlimited text/data 100 minutes/$30 month plan question - if you hit your monthly minute limit do they cut you off or start charging you by the minute? My wife is using Vonage extensions for outgoing calls (we have a 400 minute home phone plan that we barely use) but I'm starting to think I need to set her up with something that can handle incoming calls with data... It's $0.10/min. BUT you must have extra cash in your account, otherwise it will just stop working altogether.
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Dec 16, 2013 19:24
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If the T-Mo $30 dork plan isn't cutting it for me, would my best option just be going to the $45 Straight Talk plan? Mostly since 250 Minutes (after the $15 extra in the account) isn't enough, and I don't seem to need as much data as I thought at first (but then again, I haven't even had my phone for three months yet, but I doubt data usage habits would change like that). Switching over should pretty much be as simple as getting the activation kit and following the directions, keeping my number, right?
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Dec 18, 2013 08:14
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Straight Talk is a far better value in my opinion - refill cards can be found online for as cheap as $37/mo and you can use AT&T's far superior network. Just buy a SIM on their website or at Walmart. I think people tend to recommend the TMo plan because they're a less evil company.
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Dec 18, 2013 13:21
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Volfogg posted:If the T-Mo $30 dork plan isn't cutting it for me, would my best option just be going to the $45 Straight Talk plan? Exactly my scenario. I ended up ordering a Straight Talk SIM and will be trying their service out. It will be nice to have the coverage and unlimited minutes. If it's really bad there is always AIO. blargle posted:Straight Talk is a far better value in my opinion - refill cards can be found online for as cheap as $37/mo and you can use AT&T's far superior network. Where is a good place to get the refill cards on the cheap for Straight Talk?
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Dec 18, 2013 15:15
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poxin posted:Exactly my scenario. I ended up ordering a Straight Talk SIM and will be trying their service out. It will be nice to have the coverage and unlimited minutes. If it's really bad there is always AIO. I've had great success with ST AT&T, I even get LTE when I'm out and about (not at home though  ).Cheap StraightTalk refills can be harder to come by but often there are deals for 3, 6, or 12 months of service for cheap per month. Start by looking in these places: eBay refillmobi.net Amazon crazygametime
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Dec 18, 2013 15:23
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Now, just to be sure before I buy the Straight Talk activation kit, will I be able to get actual 4G LTE if I use the AT&T based SIM Card, or do I have to stick with the T-Mobile based SIM if I want actual 4G? Mostly asking since I just want to get everything squared away with as little hassle as possible. Using a Nexus 5 from the Play Store if that helps/changes anything.
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Dec 19, 2013 05:22
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Volfogg posted:Now, just to be sure before I buy the Straight Talk activation kit, will I be able to get actual 4G LTE if I use the AT&T based SIM Card, or do I have to stick with the T-Mobile based SIM if I want actual 4G? Mostly asking since I just want to get everything squared away with as little hassle as possible. Using a Nexus 5 from the Play Store if that helps/changes anything. You'll get LTE with att, and HSDPA with tmo. Go with whichever has better coverage in your area. You wouldn't notice a huge difference in speeds between the two.
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Dec 19, 2013 05:45
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Volfogg posted:Now, just to be sure before I buy the Straight Talk activation kit, will I be able to get actual 4G LTE if I use the AT&T based SIM Card, or do I have to stick with the T-Mobile based SIM if I want actual 4G? Mostly asking since I just want to get everything squared away with as little hassle as possible. Using a Nexus 5 from the Play Store if that helps/changes anything. I have Straight Talk with the ATT SIM on my N5 and get LTE, so it should be fine. It's pretty drat good LTE, laying in bed I get around - 88 dBm and around 17 mBit down, and I live in rural PA.
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Dec 19, 2013 05:56
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Thanks guys. Looks like I'm buying a Straight Talk kit tomorrow and throwing the AT&T SIM in there. Keeping my number should be simple though, right? I ported my number over to T-Mobile's Prepaid from the Family Plan I was on over on Verizon shortly after I activated my T-Mo SIM since I didn't have all the information I needed at that time. Transferring it from the T-Mo Prepaid to Straight Talk shouldn't be a problem then, right?
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Dec 19, 2013 06:48
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AIO's network is down AGAIN. Nothing will work so I decided to check their facebook page and hoo boy...lotta unhappy folks. This is it, I'm done and switching.
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Dec 20, 2013 00:38
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BonoMan posted:AIO's network is down AGAIN. Nothing will work so I decided to check their facebook page and hoo boy...lotta unhappy folks. Oh, so that's what happened. Was just gonna go here to check. Is AT&T itself affected or just AIO?
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Dec 20, 2013 00:43
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ThermoPhysical posted:Oh, so that's what happened. Was just gonna go here to check. If it's like last time, I think it's just AIO. And last time it was like 4 or 5 hours I think. Ridiculous.
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Dec 20, 2013 00:45
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BonoMan posted:If it's like last time, I think it's just AIO. From what I've noticed, it's only the second time this year. At least it's not like Virgin Mobile where it was out all night or Straight Talk where MMS/data/SMS just stops working and they won't even explore why and blame your phone. It sucks but it's not the absolute worst.
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Dec 20, 2013 00:49
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At least when you can't load a page on Aio it's because the network is actually down and not just that it's Sprint.
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Dec 20, 2013 01:10
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The Entire Universe posted:At least when you can't load a page on Aio it's because the network is actually down and not just that it's Sprint. Haha... I remember Sprint.  Apparently they have LTE in Cedar Rapids, IA now.Anyway, it's not all roses on Straight Talk either since their Verizon line just went down a few nights ago and came back up. I'd chalk all of this up to "It's MVNO."
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Dec 20, 2013 01:15
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AIO didn't go down today in Boston. Weird. Is this just an isolated thing?
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Dec 20, 2013 02:33
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ThermoPhysical posted:Oh, so that's what happened. Was just gonna go here to check. GoPhone worked without issue here today in Detroit. Never had an issue yet, actually. It's like regular AT&T but cheaper. I love it.
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Dec 20, 2013 04:10
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BoyBlunder posted:AIO didn't go down today in Boston. Weird. Judging by their Facebook, it was pretty nationwide. edit: ThermoPhysical posted:From what I've noticed, it's only the second time this year. It may be the second time this year, but it's the second time in like two weeks and the service JUST started nationwide in September. And it's not like a hiccup in the system. It just goes down for hours at a time. That's pretty inexecusable.
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Dec 20, 2013 06:15
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BonoMan posted:It may be the second time this year, but it's the second time in like two weeks and the service JUST started nationwide in September. I'd say it's kinda growing pains, I guess. They just started it this year. Hopefully it's not like what's coming when they change to Cricket.
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Dec 20, 2013 07:35
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I'm porting my number from T-Mobile prepaid to Straight Talk. Entered all the info on their website to get the ball rolling, checked out, etc. I never got payment confirmation or any indication they will start porting my service over, no email, nothing. I see that I have a payment history for the $45 plan on their site but that same page tells me I need to activate my sim as if I did nothing. Is this a normal thing and I just need to be patient? My phone still indicates no service. Unknown to me I started this process 3 minutes after their support went offline, doh! " There is an alert for this phone. Please Click here. To Activate your service..." Edit: Oh lovely, looks like there are two charges for the $45 plan on my account and my service was activated with a new number instead of the one I told it to port. Guess I'll just call them in the morning, ugh. poxin fucked around with this message at 11:24 on Dec 20, 2013 |
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Dec 20, 2013 10:53
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Does anyone know of a plan that meets this criteria (US)? -Unlimited Calling -Some texting, but unlimited isn't necessary -MMS included -No data needed -$30/mo My wife's mother currently has MetroPCS for $25/mo, unlimited texting and calling, but can't send MMS. She asked me about other options, but most other plans seem higher because they try to make it unlimited voice/text/data. Republic Wireless would be great except for the fact that they think Canada is part of the US while Puerto Rico is International 
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Dec 20, 2013 21:47
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^ Tmobile has a prepaid unlimited voice/text with 50 MB of data plan for $35/month. Only thing I'm not 100% sure of is if MMS is included in the unlimited texts or if it would count against the 50 MB of data.
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Dec 20, 2013 21:55
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Volfogg posted:Thanks guys. Looks like I'm buying a Straight Talk kit tomorrow and throwing the AT&T SIM in there. Keeping my number should be simple though, right? I ported my number over to T-Mobile's Prepaid from the Family Plan I was on over on Verizon shortly after I activated my T-Mo SIM since I didn't have all the information I needed at that time. Transferring it from the T-Mo Prepaid to Straight Talk shouldn't be a problem then, right? I went from Verizon to the Tmo dork plan to Straight Talk without any issues, so it should work fine. Just keep in mind that your account number is your number with a 1 in front of it (like dialing a number with a country code). It took around 1 hour to complete the port for me, and it's been smooth sailing ever since.
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Dec 20, 2013 22:54
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poxin posted:I'm porting my number from T-Mobile prepaid to Straight Talk. Entered all the info on their website to get the ball rolling, checked out, etc. I never got payment confirmation or any indication they will start porting my service over, no email, nothing. I see that I have a payment history for the $45 plan on their site but that same page tells me I need to activate my sim as if I did nothing. I'm not sure what happened, but my wife hosed her transfer up badly. Got A whole new number and all. She spoke to customer service and got it all straightened out, but it took a couple hours of playing phone tag. They told her it would be fixed (Which it was, her online account showed the right number after awhile, instead of her new one), but the rep neglected to tell her she would need a new SIM. One was mailed out and got to us in two days, but the shoddy communication by the customer service really sucked. Edit: Whoops, phone posted a double post, sorry!
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Dec 20, 2013 22:59
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clockworx posted:Does anyone know of a plan that meets this criteria (US)? How "unlimited"? TMobile had a $30/month plan that gives you 1500 minutes or texts, virtually no data. It's a little weird, but works great for my parents that call a lot but don't text or use data. 25 hours of talk is inconceivable for me, but I'm fine with the nerd plan.
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Dec 20, 2013 23:32
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Uthor posted:How "unlimited"? TMobile had a $30/month plan that gives you 1500 minutes or texts, virtually no data. It's a little weird, but works great for my parents that call a lot but don't text or use data. 25 hours of talk is inconceivable for me, but I'm fine with the nerd plan. I asked the same question, we did the math, and it's definitely "unlimited". 91 hrs/month average for the last 4 months.
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Dec 20, 2013 23:51
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Anyone using Google All Access Music on Straight Talk? I'm curious how much data it's using a month, or if they flag it as streaming. It's known to have much higher data usage than Spotify and Pandora so I'm afraid to let it stream over cellular.
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Dec 21, 2013 00:49
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blargle posted:Anyone using Google All Access Music on Straight Talk? I'm curious how much data it's using a month, or if they flag it as streaming. It's known to have much higher data usage than Spotify and Pandora so I'm afraid to let it stream over cellular. Not much help,as I'm on t-mo unlimited, but when I stream gmusic pretty frequently on high quality it uses upwards of 2-2.5GB/mo, that's doing maybe 15 hours total.
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Dec 21, 2013 00:57
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So, I've been using Republic Wireless for the last month. I've been wanting to save a bit of money and thought the hybrid Wifi calling deal was awesome, as I'm on wifi 95% of my time as it is. A month later and if things stay this way I'll be with them for a long while, especially if an easy root method comes out for the Moto X (which is a loving fantastic phone). I'm on the $10 Calling+texting plan, calls sound great, Sprint coverage is good enough for that and I don't need internet when I'm out and about usually, but you can change up your plan on the fly. Overall I am extremely satisfied for the value of this plan, even the $25 or $40 plan are awesome deals if you get decent Sprint data coverage. I've got a referral link if anyone wants $19 off their first bill.
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Dec 21, 2013 04:29
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Lblitzer posted:Republic Wireless I've been toying with this idea since they started carrying the Moto X. I have massive debt I'm trying to clear out and looking to minimize costs in all areas of my life, so it seems to be a good fit. On the other hand, I was on Sprint way back in the day and it was loving terrible reception everywhere. Is the Moto X on Republic Wireless up to 4.4 yet?
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Dec 21, 2013 06:08
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