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jim truds posted:The GLOBAL CORPORATION I work for with an environment just like that just bought a small company. If there is any chance that we are talking about the same thing then all I can say is Ha, I dropped you a PM, this could be interesting.
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Feb 19, 2014 15:32
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jim truds posted:The GLOBAL CORPORATION I work for with an environment just like that just bought a small company. If there is any chance that we are talking about the same thing then all I can say is I work for the DoD. We are using cutting edge Internet Explorer 8. The office upgraded from Windows XP sometime last year. 
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Feb 19, 2014 16:46
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Something that DIDN'T piss me off: A customer was worried about the fact that I don't use ASMlib on my oracle builds. I explained to him why, and he agreed and wants to do it my way in his internal builds! [for the details, asmlib is a dingus that sets permissions on disks so that oracle, a nonroot process, can read and write directly to them. It's a pain, because if you update the kernel, you have to redo asmlib, or set up dkms (or run oel linux!) none of which we do. Instaed I have udev rules that make it very simple to set up new luns for ASM with no involvement from an admin or DBA, which means no problems updating!]
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Feb 19, 2014 18:18
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AlternateAccount posted:It's OnBase as far as I can tell, something to do with their AP system. I think you're right about it being an old version of OnBase. We just deployed a new version here last fall and had the reverse problem. Had to create new user desktops in Citrix/Xen (I'm not on that team so not sure of the specifics) so that our users could use it, they have to use a different one for an old custom made app that basically runs the business and needs nothing newer than IE7 or IE8.
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Feb 19, 2014 18:44
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poo poo not pissing me off:  I got promoted from a 2nd line operations role to an engineering role. So instead of troubleshooting lovely tickets that contain no information more than "PHONE NO WORK PLZ FIX ASAP" I get to worry about the infrastructure, office politics and how I know poo poo compared to the other engineers. Still, I'm very happy.
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Feb 19, 2014 19:09
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Verdugo posted:I work for the DoD. We are using cutting edge Internet Explorer 8. The office upgraded from Windows XP sometime last year.
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Feb 19, 2014 19:12
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I'm currently working with one of our Project Managers to demo/sell a cluster system we build. (Really fast hardware, custom software, ect.) We provided some demo gear and two engineers to integrate their workflow on to our hardware. Two notable things have happened so far: 1) Grabbing random equipment off the shelf for the demo system 100% bit us in the rear end, like normal. Between a bad NIC and 3yr old SAN, I spent far too much time familiarizing myself with their server room. This leads me to 2): Their network is... terrible- actually everything related to IT there is terrible. Keep in mind: This is a $50mil/yr, 150 person and growing company. Every desktop looks like it was ordered from some company that offers a "We'll build it for you" service. All 100+ of them. There's a stack of mac mini's running individual licensing servers, because virtualization is scary. Next to that are a half a dozen generic NAS boxes, with no backups, stacked on top of more of these "Custom desktops turned server". The only "real" hardware is a few re-branded supermicro white box servers and the HP core switch. The network itself is a flat 192.168.1.x/24 with everything on it. Phones, servers, wifi/guestwifi, desktops/laptops, printers. The cherry on top was last night, talking with one of our engineers who mentioned he noticed an iSCSI connection between three of their servers and main fileserver. I noticed earlier in the week that there was only one network port connected on any of these boxes and they all went back to the core switch.  It only got better from there, everything appeared to be still setup with the default user/pass/ports- so I browsed over to the main switches web interface to confirm my fears- one vlan...  Voice, data, iscsi, all on one network. Did I forget to mention I was assigned .227 as my IP? I can only hope to get out of here before everything starts to collapse and they try to blame it on us. The other engineer on the team piped in at this point and reminded me that this is how our office used to be setup before I started. :humblepie: the spyder fucked around with this message at 19:33 on Feb 19, 2014 |
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Feb 19, 2014 19:28
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anthonypants posted:Wait, so you went from XP to Vista? No, XP to 7 -- with IE8.
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Feb 19, 2014 19:48
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gently caress. I work from home. The other 2 support guys are in the office today. Men's olympic hockey is on. Yeah, lets take a 2-hour-and-counting lunch while the poor guy at home mans support and hasn't eaten yet. loving assholes. If it was a legitimate meeting or something, cool, but come the gently caress on - don't leave a guy hanging and starving for hockey (ps I love hockey, but I wouldn't gently caress the other guys over).
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Feb 19, 2014 20:15
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Siochain posted:I work from home. And why don't you have the game on in the background at home? I streamed it on my laptop at my desk here while working.
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Feb 19, 2014 20:29
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Moey posted:And why don't you have the game on in the background at home? I streamed it on my laptop at my desk here while working. Actually had to deal with tickets/calls. More the fact they bailed before I got to eat which pissed me off. Plus the wife's home sick streaming netflix, and my connections hell right now from ice/snow that got into the underground conduit, so I don't have my normal bandwidth and can't fix it until spring. My life is eternal tears :P Ah well, its all good, I told the other guys to suck on it, we yelled at each other, and life is good again.
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Feb 19, 2014 21:05
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Sweet, two of my bladeserver motherboards died at the same time. HP insists that it's not a problem with the chassis, even though this is the second time in 2 months that we've replaced the mobo in one of these servers. My honeymoon phase with bladesystems in general is long-gone, and in an environment with 6 ESXi hosts it makes absolutely no sense.
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Feb 19, 2014 21:46
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CatsOnTheInternet posted:Sweet, two of my bladeserver motherboards died at the same time. WAit till you have to upgrade the firmware on a full UCS chassis and you cannot do it because it involves rebooting all the blades on it. [I think this issue is now fixed, but jumping Jesus on a pogostick did I want to murder a cisco rep for a while]
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Feb 19, 2014 21:48
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Krobar posted:I think you're right about it being an old version of OnBase. We just deployed a new version here last fall and had the reverse problem. Had to create new user desktops in Citrix/Xen (I'm not on that team so not sure of the specifics) so that our users could use it, they have to use a different one for an old custom made app that basically runs the business and needs nothing newer than IE7 or IE8. Yow. I am double pissed because their help desk basically said, "Get IE7 or get hosed, can't help you, bye." I don't really have the ability to just order hardware/software/anything I needed like I used to, so I expect them to get things to where they need to be. Oh, well. I ended up just creating an XP Mode VM and that worked like a champ.
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Feb 19, 2014 21:52
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nitrogen posted:WAit till you have to upgrade the firmware on a full UCS chassis and you cannot do it because it involves rebooting all the blades on it. Are your UCS blades also taped in so the chassis vibration doesn't unseat them? First-gen hardware is awesome.
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Feb 19, 2014 22:13
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Dell shipped the wrong part. After missing their ship date. Twice. And this is at least the third time this has happened in the last couple of months. And the cherry on top is that in this case, the part was a loving laptop wireless card that they DIDN'T PUT IN THE loving LAPTOP BEFORE SHIPPING IT. HOW. HOW IN THE gently caress DELL.
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Feb 19, 2014 22:22
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Logitech, the big huge manufacturer of keyboards and mice, doesn't ship replacement parts to Canada. What the gently caress? They're a big corporation, but shipping things to Canada is just TOOO HAAAAAAAAARD. That's the stupidest loving thing I've heard in weeks. Who is in charge of their shipping department, a meth-addled hobo who spent the last 8 years in a coma?
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Feb 19, 2014 22:27
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dogstile posted:So after that weekend work I did in Wales, my boss said "sure, have the next day off". What he didn't tell me was that it was coming out of my overtime (as we either get it as time off in lieu or normal pay, boss gets to decide).
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Feb 19, 2014 22:44
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Sat in a Dell chat queue for like two hours today for some reason just to get a laptop hard drive replaced. Got the dispatch number, thought everything was good, but then the Dell guy e-mailed back and asked if I could confirm the part number on the bottom of the mouse, so he could send the right one. E-mailed him back, but got an after-hours out-of-office message. Tried looking up the dispatch and laptop serial numbers, but couldn't find any tickets. Now I'm back in the queue, but it looks like it's only going to take half an hour to reach someone 
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Feb 20, 2014 02:21
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Stabbey_the_Clown posted:Logitech, the big huge manufacturer of keyboards and mice, doesn't ship replacement parts to Canada. What the gently caress? They're a big corporation, but shipping things to Canada is just TOOO HAAAAAAAAARD. It might be worth asking in the Should I Buy a $100 Mouse thread. One of the regulars there works for Logitech. fakeedit: I'd link but am on my phone. real edit: http://forums.somethingawful.com/showthread.php?threadid=3222963 Ynglaur fucked around with this message at 23:03 on Feb 20, 2014 |
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Feb 20, 2014 02:23
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Here's something that's nice: You know those privacy screens for monitors. 3M will send you replacement hangers for those things at no charge.
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Feb 20, 2014 03:13
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Mercurius posted:If it wasn't specifically said to you in advance (and in writing) that it was going to be coming out of your overtime budget I'd be pushing your HR/payroll department about that, especially considering the other stuff you've posted about that guy. Sounds pretty dodgy to me. I mentioned it to the admin team, I have no idea what's going to happen with it. Inspector_666 posted:Dell shipped the wrong part. After missing their ship date. Twice. I have no idea what the hell happened to dell, in the last few years they've just gotten progressively worse as each month passes.
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Feb 20, 2014 09:23
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dogstile posted:I mentioned it to the admin team, I have no idea what's going to happen with it.
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Feb 20, 2014 09:26
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Ynglaur posted:fakeedit: I'd link but am on my phone. I posted in a thread on here and linked to an external website while getting up this morning, with my phone. Not trying hard enough 
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Feb 20, 2014 09:53
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Mercurius posted:If it wasn't specifically said to you in advance (and in writing) that it was going to be coming out of your overtime budget I'd be pushing your HR/payroll department about that, especially considering the other stuff you've posted about that guy. Sounds pretty dodgy to me. They changed the rules recently at my company: the first 4 hours of overtime per week are not paid out, but 'part of the job'. It doesn't matter when you work these 4 hours. This means that if you work 4 hours on Saturday and 4 on Sunday on any given weekend, the total amount of overtime is 0, because Saturday and Sunday are in different weeks... 
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Feb 20, 2014 10:23
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dogstile posted:I have no idea what the hell happened to dell, in the last few years they've just gotten progressively worse as each month passes. They have been the ultimate posterboy for American-style stockprice- and quarterly result-focused management practices.
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Feb 20, 2014 11:54
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Bokito posted:They changed the rules recently at my company: the first 4 hours of overtime per week are not paid out, but 'part of the job'. It doesn't matter when you work these 4 hours. This means that if you work 4 hours on Saturday and 4 on Sunday on any given weekend, the total amount of overtime is 0, because Saturday and Sunday are in different weeks... The engineers have to deal with that here, working hours are 9 to 5:30, but they're only allowed to claim overtime from 7:00 onwards. I don't get that, you're basically working an hour and a half for free.
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Feb 20, 2014 12:29
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Bokito posted:They changed the rules recently at my company: the first 4 hours of overtime per week are not paid out, but 'part of the job'. It doesn't matter when you work these 4 hours. This means that if you work 4 hours on Saturday and 4 on Sunday on any given weekend, the total amount of overtime is 0, because Saturday and Sunday are in different weeks... This is the same poo poo they pull at mine for our night shift that we rotate doing. Each shift used to be 11 hours long (10 + 1 hour lunch) and that meant we qualified for extra pay as it was greater than 12 hours in a 24 hour period or some legal poo poo we have here in Ireland. Then they moved it to a 9 hour shift, starting at 11pm so that you don't get to that pay upgrade trigger as the two hours are on the day before, and the rest after so its 'two' days work. Now they wonder why no one cares about working hard on night shift.
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Feb 20, 2014 12:36
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Our awesome shitbag 'backup to WD Greens' 'strategy' is so terrible. I pulled a set of 4 drives from Jan 2013, to backup this weeks offsite data to, 2/4 of them are bad. 
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Feb 20, 2014 14:41
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Bokito posted:They changed the rules recently at my company: the first 4 hours of overtime per week are not paid out, but 'part of the job'. It doesn't matter when you work these 4 hours. This means that if you work 4 hours on Saturday and 4 on Sunday on any given weekend, the total amount of overtime is 0, because Saturday and Sunday are in different weeks... What the hell? How is this legal?
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Feb 20, 2014 15:52
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Bokito posted:They changed the rules recently at my company: the first 4 hours of overtime per week are not paid out, but 'part of the job'. It doesn't matter when you work these 4 hours. This means that if you work 4 hours on Saturday and 4 on Sunday on any given weekend, the total amount of overtime is 0, because Saturday and Sunday are in different weeks... You in the US? Are you paid hourly?
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Feb 20, 2014 15:53
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dogstile posted:The engineers have to deal with that here, working hours are 9 to 5:30, but they're only allowed to claim overtime from 7:00 onwards. I don't get that, you're basically working an hour and a half for free. Step 1: Clock out at 17:30 for dinner. Step 2: Come back, slightly boozed, at 19:30. Step 3: Profit.
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Feb 20, 2014 16:07
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No Acct. Manager/PM/Field Tech It's not in $KnowledgeBase! I asked for help with getting a floorplan because it wasn't in $KnowledgeBase!
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Feb 20, 2014 17:20
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QuiteEasilyDone posted:No Acct. Manager/PM/Field Tech It's not in $KnowledgeBase! I asked for help with getting a floorplan because it wasn't in $KnowledgeBase!
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Feb 20, 2014 17:34
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gently caress in-house developers. gently caress them forever. Me: <open JIRA> Can you tell me which application uses [component]? We'd like to upgrade [component] but don't want to take down all of production to do it. Developer 1: You need to kick out your users to do any upgrades. That is what we recommend. <close JIRA> M: <reopen JIRA> But what application uses [component]? In the past we have been able to upgrade on-the-fly as long as no one's using [component]. D2: I don't care what you've done in the past. Kick everyone out. If you bother us again we're involving our team lead! <close JIRA> Followed by a lecture about how it's not nice to reopen a JIRA. God forbid a lowly engineer wants you to answer one loving question. I pray you get your team lead involved so they can see first-hand how much of an unprofessional asshat you are. 
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Feb 20, 2014 17:45
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Cenodoxus posted:gently caress in-house developers. gently caress them forever.
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Feb 20, 2014 17:55
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Misogynist posted:"Did you try just doing everything yourself before bothering me with this 15-second request?" "What do you mean billing for onsite hourly, travel to/from and additional time spent creating $Documents." I think I'm legitimately burning or have burned out. It seems like I spend my days now looking just to squeak by. I think it has something to do with being underpaid by a hilarious margin and a FTE offer that I've bitched about on here before, I can't even afford to move out.
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Feb 20, 2014 18:13
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evobatman posted:They have been the ultimate posterboy for American-style stockprice- and quarterly result-focused management practices. I don't know, HP is always my go-to example when I'm ranting about short-term gains at the expense of fully every one of your previously loyal customers. Nearly everyone can relate to it too, since most people have owned (what they thought was) a nice inkjet that died after 6 months after pouring $300 worth of color ink into it to print black & white documents. Cenodoxus posted:gently caress in-house developers. gently caress them forever. As a former in-house developer, my initial reaction to every post like this is, "gently caress YOU forever" and then I read the rest of the post and get embarrassed on behalf of my entire profession. We aren't all like this! I promise! I for one actually WANT to help the rest of the staff understand my poo poo. If nothing else, the rest of the team having knowledge of systems I created lowers the odds that I'll have to be taken off my current projects to bugfix an old one. Che Delilas fucked around with this message at 18:56 on Feb 20, 2014 |
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Feb 20, 2014 18:49
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Misogynist posted:You should get their team lead, and your manager, involved. If you want to be a total loving dick, but get the job done, also involve an advocate for all the impacted users. I went one better. I emailed my question to the lead architect for that particular solution. He's in India, and within 15 minutes he told me everything I needed to know - at 11:45PM India time, no less. gently caress in-house developers, except one. fake edit: ^ except two. 
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Feb 20, 2014 19:04
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Cenodoxus posted:I went one better. I emailed my question to the lead architect for that particular solution. He's in India, and within 15 minutes he told me everything I needed to know - at 11:45PM India time, no less. How about in house developers who also run your side of things?
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Feb 20, 2014 19:28
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