|
So everyone is talking about this new extra 1GB of data that comes free with a new tablet purchase for existing customers. Is that a perpetual free 1GB or do you start paying eventually? And what if I had an existing free 200MB from an earlier tablet purchase?
|
# ? Apr 14, 2014 00:25 |
|
|
# ? Mar 29, 2024 01:46 |
|
On the nerd plan, what happens if you go over the 5GB of data? Do you get cut off,throttled, or charged more?
|
# ? Apr 14, 2014 01:44 |
|
Nondescript Van posted:On the nerd plan, what happens if you go over the 5GB of data? Do you get cut off,throttled, or charged more? Throttled to edge speeds.
|
# ? Apr 14, 2014 02:11 |
|
Insane Totoro posted:So everyone is talking about this new extra 1GB of data that comes free with a new tablet purchase for existing customers. Short answer is that it's only for the rest of 2014. This page explains it well. Tmo News posted:1. Up to 1.2 GB of free data until the end of 2014
|
# ? Apr 14, 2014 02:22 |
|
Brock Landers posted:Throttled to edge speeds. It bears mentioning that it's really drat hard to use five gigs if you're not streaming YouTube over data or something. I've only managed to do it once with a combination of YouTube, streaming radio, and tethering my laptop.
|
# ? Apr 14, 2014 19:13 |
|
Tora Tora Torrents posted:Short answer is that it's only for the rest of 2014. This page explains it well. Oh that's kind of boring then.
|
# ? Apr 14, 2014 19:28 |
|
Got my latest T-Mobile bill. First month of service with my line officially added to it. They prorated me for 29 days of my previous month, and 30 days for the next month. I added an additional line, and did the 200MB of free tablet data for life (because why not?) So they for some reason put me on the 2.5GB plan for data instead of the 500MB plan for my phone. So I was charged roughly $20 more than I should have been. They then charged me $20 for the tablet data, but then gave me a credit for only $10. Had to speak with two customer service reps to get it cleared up, but it's ridiculous that I was over charged by $30 on my first bill. Most people probably wouldn't have caught that poo poo.
|
# ? Apr 14, 2014 19:35 |
|
In my experience - and based on other anecdotes too - T-Mobile tends to be great once you're up and running, but a pain in the rear end if they botch some step in setting up your plan.
|
# ? Apr 14, 2014 21:08 |
|
Nihiliste posted:In my experience - and based on other anecdotes too - T-Mobile tends to be great once you're up and running, but a pain in the rear end if they botch some step in setting up your plan. This is the case with every telecom service.
|
# ? Apr 14, 2014 21:11 |
|
T-Mobile taking their troll game up a notch: https://www.change.org/petitions/wireless-carriers-abolishoverages-att-verizonwireless-and-sprint
|
# ? Apr 14, 2014 21:15 |
|
Tora Tora Torrents posted:T-Mobile taking their troll game up a notch: https://www.change.org/petitions/wireless-carriers-abolishoverages-att-verizonwireless-and-sprint Legere does know online petitions are useless, right? Anyhow how does TMo handle domestic data roaming (i.e. Montana)? I seem to recall them limiting users to 50mb / month of domestic data. What happens after that? I hope its not overages. Do they kick you off of you use too much roaming data after a few months? That's worse than paying an overage fee to have more data. At least you can data roam outside of the USA I guess. And their motivation to have other carriers follow suit makes no sense. If ATT let me go over my data at slower speeds, I would never have a reason to sign up for TMobile. Its like Legere is trolling just to troll in this case. He must get a high off of it? hotsauce fucked around with this message at 00:47 on Apr 15, 2014 |
# ? Apr 14, 2014 22:21 |
|
Tora Tora Torrents posted:T-Mobile taking their troll game up a notch: https://www.change.org/petitions/wireless-carriers-abolishoverages-att-verizonwireless-and-sprint This is part of why I want to switch to T-Mobile. Maybe I should start a petition to have them expand into Nebraska. Problem is there probably aren't enough people in Nebraska to get such a petition to rise above the background noise Maybe someday.
|
# ? Apr 14, 2014 22:23 |
|
hotsauce posted:Legere does know online petitions are useless, right? That petition is pretty obviously just a publicity stunt to rub it in the other carrier's faces.
|
# ? Apr 14, 2014 23:15 |
|
Tora Tora Torrents posted:That petition is pretty obviously just a publicity stunt to rub it in the other carrier's faces. Well the name of the thread is "Our CEO trolls your CEO." Also you'd be amazed how much traction poo poo like this gets inside corporate headquarters. For some reason people who work at carriers (that I've met) are really high strung, proud of their service, and worried about these sort of things. I wouldn't be surprised if this got Sprint to drop overages and probably ATT would shortly follow. I bet in a couple weeks TMobile starts a TV ad campaign calling the other carriers out for this.
|
# ? Apr 15, 2014 00:16 |
|
hotsauce posted:Legere does know online petitions are useless, right? Anyhow how does TMo handle domestic data roaming (i.e. Montana)? I seem to recall them limiting users to 50mb / month of domestic data. What happens after that? I hope its not overages. Do they kick you off of you use too much roaming data after a few months? That's worse than paying an overage fee to have more data. I Stick100 posted:Well the name of the thread is "Our CEO trolls your CEO." Also you'd be amazed how much traction poo poo like this gets inside corporate headquarters. For some reason people who work at carriers (that I've met) are really high strung, proud of their service, and worried about these sort of things. Compare ATT plans from last September to current. It's mind blowing how much lower they are, and with better options, as a response to TMobile.
|
# ? Apr 15, 2014 14:31 |
|
I received an email from T-mobile today saying that as of May 1st they are removing all overage charges from my account. I had 300 minutes, 400 texts and the G1 unlimited data plan. Oh, and my rate stays the same. Kind of nice, since I was pretty often going over my voice and text minutes.
|
# ? Apr 16, 2014 03:04 |
|
How do we capitalize on this? Should we switch our messaging plans to lower tiered ones (I think I can switch from unlimited down to 1000 or even 100). Or have they suddenly stopped allowing you to switch features around as well because they thought of this? Also what if a phone had no messaging plan; is one message considered an overage?
|
# ? Apr 16, 2014 04:58 |
|
Vulcan posted:How do we capitalize on this? Should we switch our messaging plans to lower tiered ones (I think I can switch from unlimited down to 1000 or even 100). Isn't every plan currently offered except the Walmart one unlimited talk and text?
|
# ? Apr 16, 2014 06:11 |
|
Question: I switched to T-Mobile from AT&T and submitted a ETF reimbursement. A month or so later I moved, updated my address with T-Mobile and set up mail-forwarding. As Months go by, it finally gets approved. Then more time goes by and I keep checking on it. It gets "mailed" on 3/19, but the expected delivery wasnt until 4/18. So today comes and its still not here. Online chat is useless, and was like "well it would have been mailed to your old address", for which I have mail forwarding from. I quickly found out it was useless to chat with them on live chat. So I called and then got transferred to the tmobile rebates department which had high traffic and disconnected me. And again. I have no idea where it could be, and I am out $400+ dollars. Anyone T-Mo employees have any idea? Could I go into a store and speak with someone to get it done?
|
# ? Apr 18, 2014 18:16 |
|
Kanish posted:Question: So it sounds like: A)it was sent to your old address B)today was the expected delivery date C)physical mail forwarding takes additional time D)you aren't taking into account B & C.
|
# ? Apr 18, 2014 19:19 |
|
tuluk posted:So it sounds like: Nah, after spending two hours I finally got through. The card got sent and bounced back by usps and they never bothered to notify me. Im a little annoyed because the "ship" date and the delivery date were a month apart somehow. So the whole time I'm thinking its still in the mail, giving them the benefit of the doubt. My initial reaction was talking to the online chat guy who pretty much said its been too long to do anything, where the actual reimbursement department told me it got sent back to them in March. Its just all a convoluted mess. I also had to call verizon to work out a wrong $180 fee they sent me so that compounds my annoyance. Anyway, long story short, they are sending me a new card so its all good now, its just complete opposite of what the initial person told me on the chat.
|
# ? Apr 18, 2014 19:23 |
|
I don't know if anyone has a hot spot added to their t mobile account, but I activated one for a trip I was taking and was able to reduce the monthly fee from $20, to $10, which when the month plan discount is added reduces the cost to zero. You just have to switch plan to the promotional plan. Didn't know you could get a ftee hot spot but now you can. (Through 2014 anyway) 1gb per month.
|
# ? Apr 20, 2014 22:06 |
|
Anyone else here have problems using T-Mobile in Seattle? I just swapped to it from AT&T and I've been having all sorts of problems. I'm all over the city because of my job and I constantly keep running into no service or edge service. Last night I was expecting messages from people related to work and I never received them. Today I decided to reboot my phone because I couldn't send a message (even though I had 3/4 bars). After rebooting about 10 messages popped up from last night/early this morning. Just wondering if it's a problem with my phone or if service just sucks here.
|
# ? Apr 28, 2014 18:06 |
|
BIFF! posted:Anyone else here have problems using T-Mobile in Seattle? I just swapped to it from AT&T and I've been having all sorts of problems. I'm all over the city because of my job and I constantly keep running into no service or edge service. Last night I was expecting messages from people related to work and I never received them. Today I decided to reboot my phone because I couldn't send a message (even though I had 3/4 bars). After rebooting about 10 messages popped up from last night/early this morning. Just wondering if it's a problem with my phone or if service just sucks here. I have this trouble if I go more than a week between reboots. I just figured it was my phone (older HTC).
|
# ? Apr 29, 2014 01:11 |
|
BIFF! posted:Anyone else here have problems using T-Mobile in Seattle? I just swapped to it from AT&T and I've been having all sorts of problems. I'm all over the city because of my job and I constantly keep running into no service or edge service. Last night I was expecting messages from people related to work and I never received them. Today I decided to reboot my phone because I couldn't send a message (even though I had 3/4 bars). After rebooting about 10 messages popped up from last night/early this morning. Just wondering if it's a problem with my phone or if service just sucks here. I haven't seen that happen, but I also use Google Voice, so except for actual voice calls, everything I do uses data.
|
# ? Apr 29, 2014 01:56 |
|
BIFF! posted:Anyone else here have problems using T-Mobile in Seattle? I just swapped to it from AT&T and I've been having all sorts of problems. I'm all over the city because of my job and I constantly keep running into no service or edge service. Last night I was expecting messages from people related to work and I never received them. Today I decided to reboot my phone because I couldn't send a message (even though I had 3/4 bars). After rebooting about 10 messages popped up from last night/early this morning. Just wondering if it's a problem with my phone or if service just sucks here. Im mostly in the north end ballard areas, but occasionally further south and have never had problems with T-Mobile. Usually 4/5 bars lte. Did you double check your apn settings? Thats probably the first place id check. It seems that at least in the areas i frequent this town is littered with tmo towers
|
# ? Apr 29, 2014 12:30 |
|
potentiometer posted:Im mostly in the north end ballard areas, but occasionally further south and have never had problems with T-Mobile. Usually 4/5 bars lte. Did you double check your apn settings? Thats probably the first place id check. It seems that at least in the areas i frequent this town is littered with tmo towers I live and work in the SLU/Belltown/Downtown area and it's rare when I don't have 5 bars of LTE on my Nexus 5. Edit: I should also add that I have great service up through Freemont, Greenwood, and Northgate. BIFF!, in what areas are you having problems?
|
# ? Apr 30, 2014 23:39 |
|
ButtaKnife posted:I live and work in the SLU/Belltown/Downtown area and it's rare when I don't have 5 bars of LTE on my Nexus 5. I live in green lake but I was mostly experiencing loss of service in West Seattle. That wasn't even my biggest concern. It was more the fact that I wasn't receiving any missed calls or messages at home with 4 bars of service until I restarted my phone. That's happened twice in the week I've had my phone. If it happens again I guess I'll have to look into getting a new phone. A guy I work with told me that's happened to him before on T-Mobile. E: it's a galaxy s5 btw. BIFF! fucked around with this message at 05:35 on May 1, 2014 |
# ? May 1, 2014 05:31 |
|
No problems using T-Mobile in Columbia City!
|
# ? May 1, 2014 16:10 |
|
Just got LTE here in SW Missouri and it is niiiice. I can torrent at near-cable speeds of 1-1.5 mBps now. I can have the next show download while I watch the previous one.
|
# ? May 1, 2014 19:08 |
|
Switched a week ago from Verizon . Pretty impressed aside from the horrible building penetration. Full Ltd outside. Some barely 2g inside. 12/12 up/down in Denver. Customer service actually impressed me too.
|
# ? May 3, 2014 04:43 |
|
I switched over yesterday. Everyone was telling me how T Mobile would be terrible compared to Verizon and I should have gotten AT&T. I haven't really gotten full signal yet, but even at 2-3 bars, I get 15 up/down on speed tests. I also have signal inside my apartment which is the most important part. Maybe that was just due to the terrible radios inside my GNex, but apparently the radios in the HTC One M8 aren't too hot either. In any case, I'm happy so far.
|
# ? May 3, 2014 10:12 |
|
With 1-2 bars, I regularly pull 50+mbit down on T-Mo LTE. Upload seems to hang out between 2-5mbit. It's pretty drat awesome; if tethering weren't capped so low, I would totally ditch my home internet (which is fiber to the home; that's saying a bit, I think). That said, T-Mo is absolutely horrible once you're outside of major areas - I went 6 hours (on a 10 hour drive) with no signal whatsoever, not even roaming service, in November. The return trip was more of the same. Pretty sure next time I take a road trip, I'll be taking a lowest tier Aio or GoPhone SIM with me, just in case I get in a wreck in the middle of nowhere.
|
# ? May 4, 2014 11:20 |
|
I just bought my first phone that's not a flip phone and have what might seem like a terribly stupid question. I bought the T-Mobile Concord and would like to be sure I'm not going to destroy it while attempting to remove the back cover. Do I just slip my fingernail underneath the notch and yank the thing off? I started to do that, but was getting more resistance than I'd expect from a piece that was designed to be removed. Lifting it a bit at the notch and trying to slide it off doesn't appear to be working either. I'm not seeing any helpful Google results.
|
# ? May 6, 2014 02:29 |
|
If it's like 99% of phones it just pulls right off. Seeing as it barely qualified for garbage phone status when it came out in 2012 it's probably not built very well. E: seriously if you can return it do it and buy something that's even a little decent or you're going to hate it.
|
# ? May 6, 2014 02:41 |
|
The phone is worth 25 dollars, I wouldn't worry about breaking it.
|
# ? May 6, 2014 03:50 |
|
I want to buy a new iPhone 5s (full price upfront) and get on the nerd plan. I think I might have made a mistake though. I've already ordered a nano SIM from T-Mobile's website for $10. Now, I'm about to buy a 5s from Apple's website and see that they offer a T-Mo nano SIM for free. Would the one that Apple bundles work for activating the nerd plan? Can I return the one I bought separately?
|
# ? May 9, 2014 02:53 |
|
Spectracide posted:I want to buy a new iPhone 5s (full price upfront) and get on the nerd plan. I think I might have made a mistake though. I've already ordered a nano SIM from T-Mobile's website for $10. Now, I'm about to buy a 5s from Apple's website and see that they offer a T-Mo nano SIM for free. Would the one that Apple bundles work for activating the nerd plan? Can I return the one I bought separately? Either sim will work fine for that plan. Just activate it online. When the sim you ordered arrives, it should come with a prepaid return label you can use to send it back if you want.
|
# ? May 9, 2014 02:56 |
|
Spectracide posted:I want to buy a new iPhone 5s (full price upfront) and get on the nerd plan. I think I might have made a mistake though. I've already ordered a nano SIM from T-Mobile's website for $10. Now, I'm about to buy a 5s from Apple's website and see that they offer a T-Mo nano SIM for free. Would the one that Apple bundles work for activating the nerd plan? Can I return the one I bought separately? I'm pretty sure you want the one from the web site. The one from T-Mobile is meant to be for the post paid plans ($50+) and doesn't come with an activation code. I think that was the problem with another goon and it took a long time to get it fixed. I would just forget Apple gave you one. Also, you have to register the SIM online. EDIT: I could be totally full of poo poo and Brock Landers is right
|
# ? May 9, 2014 02:58 |
|
|
# ? Mar 29, 2024 01:46 |
|
Brock Landers posted:Either sim will work fine for that plan. Just activate it online. When the sim you ordered arrives, it should come with a prepaid return label you can use to send it back if you want. Well, there's no harm in getting the one from Apple for free and trying it. I'll report back with how it goes in a day or two. Thanks for the replies.
|
# ? May 9, 2014 03:40 |