|
So this morning my GS4 lost signal and never regained it. It saw the towers but wasn't able to connect to any networks. I call up T-Mo for support and after about 20 minutes the CSR tells me that they just got a notification that a batch of GS4s sold by them had been incorrectly flagged as stolen, and mine was one of them. Anyone else affected by this?
|
#
?
Jul 30, 2014 17:27
|
|
|
|
| # ? Apr 26, 2024 16:28 |
|
|
Allaniis posted:Contact support chat. They can do it for you. I think that link doesn't work for people who are on prepaid. Thanks I appreciate the info. Now to find the support chat button which appears hidden... I never thought I'd say this, but Sprint has excellent customer service comparatively.
|
|
#
?
Jul 31, 2014 03:43
|
|
|
A new challenger has appeared! http://www.reuters.com/article/2014/07/31/us-tmobile-iliad-idUSKBN0G01Z620140731 quote:French telecoms operator Iliad SA has made a buyout offer for T-Mobile USA Inc, a person familiar with the matter said, countering an offer by Sprint Corp. Seems unlikely with how small Iliad is, unless they can secure the funding.
|
|
#
?
Jul 31, 2014 17:39
|
|
|
If you are on a Simple Choice family plan with at least 4 lines and are currently paying extra for data, call 611 and ask to be enrolled in the new 2.5 GB promo, which basically gives you 2.5 GB of data for each line for only $10 a month. On my family plan we were paying $20 a month for 3 lines to get 3 GB of monthly data, and none of us used more than 2 GB a month anyway, so this new plan let us save $30 a month off the top from our monthly bill. The promo is in effect until January of 2016, after which you'll be down-enrolled to either 1 GB of monthly data, or whatever data cap the $10 monthly fee has.
|
|
#
?
Jul 31, 2014 19:45
|
|
|
I'm currently active duty military and I'm on one of T-Mobile's grandfathered family plans, which plan exactly, I couldn't tell you but I know I'm getting a sizable discount. I have a Samsung Galaxy S3 and thinking about upgrading to the new LG G3, pending reviews/SA approval. How much will it put me in the whole if I'm not interesting in starting a JUMP! contract? Have you heard anything terrible about the new phone? edit: Would now even be a good time to buy? Shif fucked around with this message at 02:28 on Aug 3, 2014 |
|
#
?
Aug 3, 2014 02:25
|
|
|
How much are you paying for T-Mobile currently and why don't you want to do the financing/Jump?
|
|
#
?
Aug 3, 2014 03:31
|
|
|
I'm not sure exactly how much the bill is since I'm not the primary account holder. As to why I wouldn't want the financing/JUMP!: I hate owing money; I prefer to pay in entirety for things I can control (eg. not a car/house). Browsing a couple reviews, I probably would NOT be interested in the new LG G3 considering it's horrible viewing angle (WTF LG?  ). Guess I'll just wait until the next Galaxy makes its way onto shelves.
|
|
#
?
Aug 3, 2014 05:16
|
|
|
Shif posted:I'm not sure exactly how much the bill is since I'm not the primary account holder. As to why I wouldn't want the financing/JUMP!: I hate owing money; I prefer to pay in entirety for things I can control (eg. not a car/house). The next Galaxy is either the Note in November or the S6 (or whatever) in April. Personally, I would just say now is a good time to buy a Galaxy phone, you would kind of be suffering and waiting for no reason.
|
|
#
?
Aug 3, 2014 10:55
|
|
|
We just did JUMP! and I got an iPhone 5S and my husband got the LG G3. However, I kind of have buyers remorse--I don't really like being on a payment plan. If I were to outright buy a Google Nexus 5, could I go back to the T-Mobile store and just give back my iPhone? It would knock money off our bill by not having the JUMP! payment.
|
|
#
?
Aug 3, 2014 15:49
|
|
|
Hip Hoptimus Prime posted:We just did JUMP! and I got an iPhone 5S and my husband got the LG G3. However, I kind of have buyers remorse--I don't really like being on a payment plan. Yeah that would be fine. Not sure if T-Mobile has a restock fee, but it would be a savings either way.
|
|
#
?
Aug 3, 2014 15:59
|
|
|
If I order a SIM card online and want to port my number, does the port begin at activation or when I order?
|
|
#
?
Aug 3, 2014 17:46
|
|
|
If you put the information in when you order, it'll be when you order. Just order it and don't enter any port information if it asks.
|
|
#
?
Aug 3, 2014 17:52
|
|
|
Got it. Thanks. Don't want to be without service for four days or whatever until it gets here.
|
|
#
?
Aug 3, 2014 17:59
|
|
|
Hip Hoptimus Prime posted:We just did JUMP! and I got an iPhone 5S and my husband got the LG G3. However, I kind of have buyers remorse--I don't really like being on a payment plan. How do you like the iPhone 5S, and your husband the G3? I'm in the military and a good chunk of my buddies who own an iPhone have broken or cracked screens.
|
|
#
?
Aug 3, 2014 21:58
|
|
|
Shif posted:How do you like the iPhone 5S, and your husband the G3? I'm in the military and a good chunk of my buddies who own an iPhone have broken or cracked screens. Both iPhone and Android currently have the same screen quality. Neither is really more likely to break or not break than the other. If you are worried, get a glass screen protector like Bodyguardz.
|
|
#
?
Aug 4, 2014 13:07
|
|
|
Does your plan start when you order the Sim online, or when you activate it? And is there usually an activation fee?
|
|
#
?
Aug 4, 2014 20:19
|
|
|
Sprint is throwing in the towelquote:After months of anticipation that Sprint was nearing an agreement to purchase telecom giant T-Mobile, the company is now reportedly giving up such a deal. Citing an unnamed source, The Wall Street Journal reports that Sprint has "abandoned" its pursuit of T-Mobile, suggesting that there would have been too many regulatory issues as part of such a deal. Bloomberg, which also reports that talks between the two companies have ended, adds that Sprint will announce a new chief executive to replace Dan Hesse as soon as tomorrow.
|
|
#
?
Aug 6, 2014 03:30
|
|
|
 Two for two so far. Too bad there's no gigantic breakup fee this time, though.
|
|
#
?
Aug 6, 2014 05:33
|
|
|
T-Mobile also poised to become #3 in q3 or q4 the way they are gaining subs and Sprint is losing them. John Legere? More like John Legit.
|
|
#
?
Aug 6, 2014 05:50
|
|
|
I'm heading to Canada for a week in September and would like to have data/text services. It appears that T-Mo offers unlimited data/text where I am going. Is it a problem if I use it for one month and cancel? The prepaid SIM up there is expensive and gives you practically nothing.
|
|
#
?
Aug 6, 2014 13:29
|
|
|
mAlfunkti0n posted:I'm heading to Canada for a week in September and would like to have data/text services. It appears that T-Mo offers unlimited data/text where I am going. Is it a problem if I use it for one month and cancel? The prepaid SIM up there is expensive and gives you practically nothing. This is exactly what my girlfriend is going to do when she goes to Europe in a month. Since there's no contract, there shouldn't be a problem just canceling when you're done using it.
|
|
#
?
Aug 6, 2014 17:11
|
|
|
Anyone know if Good for Enterprise will work on T-Mo prepaid? I want to switch to the nerd plan, but we use Good for work e-mail so I gotta be sure.
|
|
#
?
Aug 6, 2014 18:24
|
|
|
chocolateTHUNDER posted:Does your plan start when you order the Sim online, or when you activate it? And is there usually an activation fee? Quoting this, does anyone here know?
|
|
#
?
Aug 7, 2014 18:30
|
|
|
Billing doesn't begin until you turn the phone on and activate it (with the sim in). No idea on fees. This may or may not end up being the start of your regular billing cycle.
|
|
#
?
Aug 7, 2014 21:23
|
|
|
I don't think I'm getting the 'streaming music not applying to my data cap' service. I use both iHeartRadio and Spotify, which are on the 'won't apply to cap' list, yet it's showing up on my data usage data. My plan is the Simple Choice Plan: Unlimited Talk + Text, + 5GB of data. Here's a screenshot of my usage page. What's going on here? Should I be on a different plan? I'm starting to use these quite a bit, since TuneIn isn't supported yet. (Please support TuneIn). Thanks. (Sorry if these show up twice.) 
|
|
#
?
Aug 11, 2014 18:27
|
|
|
That's data usage as your phone sees it. Your phone doesn't know that those apps don't count and there's no point in it doing that anyway. Log in to T-Mobile and see what they say your data usage is.
|
|
#
?
Aug 11, 2014 18:38
|
|
|
Cojawfee posted:That's data usage as your phone sees it. Your phone doesn't know that those apps don't count and there's no point in it doing that anyway. Log in to T-Mobile and see what they say your data usage is. Ah, thank you! I'll do that at some point. That clarifies things quite a bit.
|
|
#
?
Aug 11, 2014 18:46
|
|
|
And on that note I can confirm that the nerd plan also works with that data streaming thing.
|
|
#
?
Aug 11, 2014 18:49
|
|
|
That makes the nerd plan a lot more attractive if I ever lose my employee pricing.
|
|
#
?
Aug 11, 2014 19:11
|
|
|
Now a T-Mobile customer working for AT&T in a store. The irony hasn't quite hit yet.
|
|
#
?
Aug 11, 2014 19:22
|
|
|
I work for an indirect that has only smartphones and we had a girl who only used prepaid and refused to get a smartphone because she hated them.
|
|
#
?
Aug 11, 2014 19:48
|
|
|
Is it weird that my Nexus 5 appears to get better reception than my 2nd Gen iPad Mini? Specifically when I'm at work both devices will be at 1 bar LTE. Nexus 5 is fine but all data on the iPad will just spin indefinitely without loading. Tethering my iPad to my phone kind of defeats the purpose of having an LTE iPad.
|
|
#
?
Aug 11, 2014 20:15
|
|
|
Beefstorm posted:Now a T-Mobile customer working for AT&T in a store. The irony hasn't quite hit yet. Don't they give you guys employee plans?
|
|
#
?
Aug 11, 2014 20:33
|
|
|
For anyone curious, Target's Brightspot plans DO count against your data for streaming from iHeartRadio and Spotify. They have pretty good prices but that was a dealbreaker for me and Tmo's coverage kinda really sucks here.
|
|
#
?
Aug 11, 2014 21:19
|
|
|
nerve posted:And on that note I can confirm that the nerd plan also works with that data streaming thing. Are you saying that streaming music doesn't count towards bandwidth usage on the nerd plan?
|
|
#
?
Aug 11, 2014 21:37
|
|
|
nerve posted:And on that note I can confirm that the nerd plan also works with that data streaming thing. How exactly did you confirm it?
|
|
#
?
Aug 11, 2014 22:18
|
|
|
Kreeblah posted:Don't they give you guys employee plans? It's probably still more expensive than TMo. SOMEHOW
|
|
#
?
Aug 11, 2014 22:23
|
|
|
r0ck0 posted:Are you saying that streaming music doesn't count towards bandwidth usage on the nerd plan?
|
|
#
?
Aug 11, 2014 22:24
|
|
|
Why isnt google music on the list of free streaming? What a rip.
|
|
#
?
Aug 11, 2014 22:26
|
|
|
|
| # ? Apr 26, 2024 16:28 |
|
|
Insane Totoro posted:It's probably still more expensive than TMo. SOMEHOW Beef isn't cool enough for working Corp and switched to Indirect. That's part of it (although I think they get decent plans).
|
|
#
?
Aug 11, 2014 22:28
|
|