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Rhymenoserous
May 23, 2008

totalnewbie posted:

Do you guys schedule "deep" scans with whatever antivirus software you use?

We have ours scheduled every Thursday starting at noon and that poo poo lasts until I'm about ready to go home, basically. It brings the computer to a crawl and annoys the hell out of me.

I schedule these at night. Mid day is dumb.

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Exit Strategy
Dec 10, 2010

by sebmojo
I think the thing that's making me angry right now is the sheer number of users we have that think my department is a system-administration service or server migration company. We're here to support problems with our company's software. Not move your files between computers, not do things for you, not fix your DNS resolution problems. Fix our software. That's it, fuckers. That's all. Nothing else. Stop emailing me about your problems with sending emails! That's stupid on like five levels!

gently caress.

Alliterate Addict
Jul 10, 2012

dreaming of that face again

it's bright and blue and shimmering

grinning wide and comforting me with it's three warm and wild eyes

Ynglaur posted:

Couldn't we just be adults and say, calmly: "Hi, I know you were probably just trying not to add to my significant workload, but can you please copy me on ~this type of topic~ in the future? Thanks!"

Isn't that what mailing lists are for?

totalnewbie
Nov 13, 2005

I was born and raised in China, lived in Japan, and now hold a US passport.

I am wrong in every way, all the damn time.

Ask me about my tattoos.
Had a Halloween potluck today. I made a nice hot and sour soup ( http://imgur.com/a/lFbl8 ) and brought it in a crock pot.

The people who set it up plugged in the crock pot but didn't turn it on, resulting in a cold and unpalatable soup.

God drat, people, it's a loving crock pot. Turn the drat thing on. (Other crock pots were turned on. I don't get it.)

canis minor
May 4, 2011

ratbert90 posted:

Eclipse is fine for C/C++/Java development. :colbert:

I've done all my C/C++ stuff in Bloodshed :black101: (http://www.bloodshed.net/ and 10 years ago)

Spazz
Nov 17, 2005

You know I'm out of ideas when I post on Stack Exchange. Figured I'd post it here and see if any of you have advice.

poo poo that pisses me off: SharePoint.

anthonypants
May 6, 2007

by Nyc_Tattoo
Dinosaur Gum
On Monday, some third-party tech showed up at one of our locations to reclaim some equipment. It was left on a table in our server closet. Also on this table was at least one of switches. The tech verified that the serial numbers on a switch didn't match his reclamation list, and then proceeded to unplug it and box it up.

Four days later, it is still sitting in a box in or around the server closet. Solarwinds is upset, but since we still have one of our switches up, management doesn't feel the need to act. It's about 100 miles away but we could totally walk one of the guys over there into plugging poo poo in. We also didn't yell at the third-party company to plug our poo poo back in and haven't heard from them.

ConfusedUs
Feb 24, 2004

Bees?
You want fucking bees?
Here you go!
ROLL INITIATIVE!!





Spazz posted:

You know I'm out of ideas when I post on Stack Exchange. Figured I'd post it here and see if any of you have advice.

poo poo that pisses me off: SharePoint.

Could there be some sort of file or database locking issue at play? If it's happening to larger files it could be that the system is choking at some point in the middle of the writes.

What sort of load is your Sharepoint server under? Is there any sort of resource constraint or write issue? Any disk- or other storage-related events?

If it's a farm, check both the database server and the front-end server, although if I'm right, it's probably the database end of things.

Spazz
Nov 17, 2005

ConfusedUs posted:

Could there be some sort of file or database locking issue at play? If it's happening to larger files it could be that the system is choking at some point in the middle of the writes.

SQL Deadlock or a TCP timeout between Office and the CSISRV (Core Storage Infra Service) are the two theories. Either way, it's a pain in the rear end to reproduce.

I'm writing a PowerShell script and Word macro to automate the check out, edit, check in process. I'm planning on running it overnight against our test system to see if I can reproduce it.

We had this happen to a hosted client on the 29th, and now an on-premise install in Asia had it happen on the 30th. I don't think server usage is a factor because the hosted client is a low utilization, and the on-premise client is a very busy one, but if my tests come back inconclusive I'll find a way to "simulate" load against my test site.

Demonachizer
Aug 7, 2004

anthonypants posted:

On Monday, some third-party tech showed up at one of our locations to reclaim some equipment. It was left on a table in our server closet. Also on this table was at least one of switches. The tech verified that the serial numbers on a switch didn't match his reclamation list, and then proceeded to unplug it and box it up.

Four days later, it is still sitting in a box in or around the server closet. Solarwinds is upset, but since we still have one of our switches up, management doesn't feel the need to act. It's about 100 miles away but we could totally walk one of the guys over there into plugging poo poo in. We also didn't yell at the third-party company to plug our poo poo back in and haven't heard from them.

Why haven't you called the police? If I am reading this right, someone entered your place of business and stole equipment.

Wasn't reading it right I think. He boxed up the switch but didn't take it.

ConfusedUs
Feb 24, 2004

Bees?
You want fucking bees?
Here you go!
ROLL INITIATIVE!!





Spazz posted:

SQL Deadlock or a TCP timeout between Office and the CSISRV (Core Storage Infra Service) are the two theories. Either way, it's a pain in the rear end to reproduce.

I'm writing a PowerShell script and Word macro to automate the check out, edit, check in process. I'm planning on running it overnight against our test system to see if I can reproduce it.

We had this happen to a hosted client on the 29th, and now an on-premise install in Asia had it happen on the 30th. I don't think server usage is a factor because the hosted client is a low utilization, and the on-premise client is a very busy one, but if my tests come back inconclusive I'll find a way to "simulate" load against my test site.

Have you checked the low-hanging fruit of disk/storage errors yet? I mean, it's always worth it to look. Seems unlikely if it's happening in two locations, but not impossible.

Otherwise, I think the SQL lock or network timeout is a pretty good start.

Super Slash
Feb 20, 2006

You rang ?
I must've blanked out yesterday.

As I had to slash and burn everyone's remote access and blanket reset passwords, I had a deluge of calls first thing in the morning with every field agent barking that their E-mail doesn't work, even to the point that my non-techie colleagues were writing literal tickets for me because the phoneline was utterly flooded.

So while I'm struggling for air the boss walks over to remind me that I forgot to move a computer her daughter the intern could use (nevermind the fact both interns are jumping around different departments anyway); Ok my bad, should've done it yesterday.
However I replied "I'm really really busy sorting all these calls here, couldn't she just pick it up and move to the other desk since it's a laptop"
"No, I'm ordering you to have this computer moved as a priority"

The cherry on the cake was to come, when things calmed down a bit she called me into her office;
"I understand things are busy, but I'm very disappointed in you. I didn't appreciate your retort when I gave you a task to do"

Holy loving poo poo, I was in utter disbelief. It's a goddamn laptop lady, you just have to take out the power plug from the wall and take it wherever you want "I don't want her moving equipment like that because it has wires and things" it's not like I shouted or said things in dickish manner either. That had certainly set a new threshold for holding my composure... Jesus. :suicide:

ConfusedUs
Feb 24, 2004

Bees?
You want fucking bees?
Here you go!
ROLL INITIATIVE!!





Super Slash posted:

I must've blanked out yesterday.

As I had to slash and burn everyone's remote access and blanket reset passwords, I had a deluge of calls first thing in the morning with every field agent barking that their E-mail doesn't work, even to the point that my non-techie colleagues were writing literal tickets for me because the phoneline was utterly flooded.

So while I'm struggling for air the boss walks over to remind me that I forgot to move a computer her daughter the intern could use (nevermind the fact both interns are jumping around different departments anyway); Ok my bad, should've done it yesterday.
However I replied "I'm really really busy sorting all these calls here, couldn't she just pick it up and move to the other desk since it's a laptop"
"No, I'm ordering you to have this computer moved as a priority"

The cherry on the cake was to come, when things calmed down a bit she called me into her office;
"I understand things are busy, but I'm very disappointed in you. I didn't appreciate your retort when I gave you a task to do"

Holy loving poo poo, I was in utter disbelief. It's a goddamn laptop lady, you just have to take out the power plug from the wall and take it wherever you want "I don't want her moving equipment like that because it has wires and things" it's not like I shouted or said things in dickish manner either. That had certainly set a new threshold for holding my composure... Jesus. :suicide:

Time to move on, buddy. You're working for morons.

Spazz
Nov 17, 2005

ConfusedUs posted:

Have you checked the low-hanging fruit of disk/storage errors yet? I mean, it's always worth it to look. Seems unlikely if it's happening in two locations, but not impossible.

Otherwise, I think the SQL lock or network timeout is a pretty good start.

Our SaaS team handles it for the hosted client. I'll see what they say, but if there's hardware failure they should catch it. I'll check with the on-premise client. Hardware failure shouldn't be out of the question -- the on-premise client is running on older hardware and as far as I know they haven't migrated off. Thanks for the suggestions. I'll post an update here if I make any progress next week.

I have a bottle of Macallan 12 sitting at home with my name on it. Enjoy your weekends everybody.

FlapYoJacks
Feb 12, 2009

Super Slash posted:

I must've blanked out yesterday.

As I had to slash and burn everyone's remote access and blanket reset passwords, I had a deluge of calls first thing in the morning with every field agent barking that their E-mail doesn't work, even to the point that my non-techie colleagues were writing literal tickets for me because the phoneline was utterly flooded.

So while I'm struggling for air the boss walks over to remind me that I forgot to move a computer her daughter the intern could use (nevermind the fact both interns are jumping around different departments anyway); Ok my bad, should've done it yesterday.
However I replied "I'm really really busy sorting all these calls here, couldn't she just pick it up and move to the other desk since it's a laptop"
"No, I'm ordering you to have this computer moved as a priority"

The cherry on the cake was to come, when things calmed down a bit she called me into her office;
"I understand things are busy, but I'm very disappointed in you. I didn't appreciate your retort when I gave you a task to do"

Holy loving poo poo, I was in utter disbelief. It's a goddamn laptop lady, you just have to take out the power plug from the wall and take it wherever you want "I don't want her moving equipment like that because it has wires and things" it's not like I shouted or said things in dickish manner either. That had certainly set a new threshold for holding my composure... Jesus. :suicide:

Time to yotj!

Che Delilas
Nov 23, 2009
FREE TIBET WEED

Super Slash posted:

"I understand things are busy, but I'm very disappointed in you. I didn't appreciate your retort when I gave you a task to do"

Holy loving poo poo, I was in utter disbelief. It's a goddamn laptop lady, you just have to take out the power plug from the wall and take it wherever you want "I don't want her moving equipment like that because it has wires and things" it's not like I shouted or said things in dickish manner either. That had certainly set a new threshold for holding my composure... Jesus. :suicide:

Take it from someone who has seen this kind of thing before: you are working for a narcissist/egomaniac. It doesn't matter that you were professional and not dickish. What matters to her is that you defied her authority; she wanted you to do something and you told her that you had something that was more important to do right this minute. It was a direct challenge to her, her authority, and her very identity, because these people can never be wrong. Likewise, their decisions can never be affected by new information, because they already know everything important. God help you if you were in a place where other people could hear the conversation.

These people hold grudges. Expect her to bring this "incident" up again any time you want something and during performance reviews. If she doesn't mention it specifically she'll probably generalize it as you having an attitude problem. However she words it, you're probably on her permanent poo poo list now. I know I'm doomsaying here, but the fact that she took the time out to call you in to your office specifically to dress you down for something so petty tells me that she isn't going to let it go.

So yeah. Get out asap.

Cenodoxus
Mar 29, 2012

while [[ true ]] ; do
    pour()
done



Yeah, get out of there yesterday. I'd take it a step farther though. On your last day, stop in for a chat with her boss and let them know that you're leaving because of her. Wouldn't hurt to name specific reasons or scenarios that made you start searching.

Ynglaur
Oct 9, 2013

The Malta Conference, anyone?

Ursine Asylum posted:

Isn't that what mailing lists are for?

The email he was mad about not being cc'd on was addressed to exactly one other person.

Bloodborne
Sep 24, 2008

Super Slash posted:

"No, I'm ordering you to have this computer moved as a priority"

I have no idea how you guys comply and put up with these types of requests. I'm not even being internet tough.

RFC2324
Jun 7, 2012

http 418

internet jerk posted:

I have no idea how you guys comply and put up with these types of requests. I'm not even being internet tough.

Because unemployment sucks?

Bloodborne
Sep 24, 2008

I'm sure it does.

meanieface
Mar 27, 2012

During times of universal deceit, telling the truth becomes a revolutionary act.
Pissing me off: people who like to passive aggressively challenge my boss's authority / ability to be our boss. I have a boss. We like her. :fuckoff:

Alliterate Addict
Jul 10, 2012

dreaming of that face again

it's bright and blue and shimmering

grinning wide and comforting me with it's three warm and wild eyes

Ynglaur posted:

The email he was mad about not being cc'd on was addressed to exactly one other person.

I didn't say his response was justified, just noting that "okay, sure, we have a mailing list for topic" saves you a lot of headache both in terms of "who does mail about topic go to now that the one person we mailed quit out of this hellhole" and "if you want emails about it, subscribe to the mailing list and stop bitching at me about it".

I'm pretty sure I'm the only person on quite a few mailing lists where I'm working now.

Super Slash
Feb 20, 2006

You rang ?

RFC2324 posted:

Because unemployment sucks?

This being the prime reason, although I am trying to make my escape; we do still need to eat and pay rent in the time being. Performance appraisals are gradually churning out but I'm not expecting poo poo and don't want to stick around anyway, and I know eventually the interview guy will make a visit for us to maintain/upgrade our "Investors in People" award which I plan on utterly destroying them (anonymously) along with other people too.

Cenodoxus
Mar 29, 2012

while [[ true ]] ; do
    pour()
done


poo poo pissing me off: I just got an iPhone 6 through work, delivered to the office and picked up from the helpdesk team. Bent on one corner out of the box. :wtc:

Is this a feature or something? My Galaxy Nexus was curved on purpose.

Proteus Jones
Feb 28, 2013



RFC2324 posted:

Because unemployment sucks?

Yeah, I get sticking up for yourself, but if you don't have the clout or reputation to back it up, that's an end game move.

What I've done before, is line up a job 1st, slowly move my personal stuff back home (there's a reason to that ahead of time), and make sure all my documentation is up to date for my replacement. Once I have the offer letter, I go into the bosses office give them my two weeks and tell them EXACTLY why I'm giving my two weeks. I do not entertain any counter-offers. I also inform them that I will not answer any questions about the job once those two weeks are up unless I have a contract with a guaranteed rate signed and in hand. Usually, because I touched sensitive information in my job, they'll just pay me the two weeks and escort me immediately from the building (why I made sure my stuff was home first).

But the key-stone to all of that is have a job offer IN HAND first.

After having to deal with that a couple times, you start to become more discerning during interviews. Remember, when you are seeking a job you're interviewing the company as well. My last job, and the one I'm in now, have been the best places I've ever worked. I'm not saying it's without frustration. It's still work, after all. But during the time when they were making sure I would fit in with them, I was making sure THEY would fit with ME.

mllaneza
Apr 28, 2007

Veteran, Bermuda Triangle Expeditionary Force, 1993-1952




Spazz posted:

That's my current theory. It happened when the user was checking in using the office client, and no the SharePoint list view, so that is it.


As far as I know, there's no way to check in a 0 KB file in SP, so I don't think they did anything. I wish I could chalk this up to PEBKAC.

If he's checking in a file, shouldn't he still have the original ?

Lum
Aug 13, 2003

Of my 11 customers, one of them moved to Win7 (from XP) this week, the other 10 are still on XP.

One of them is going straight to 8.1


The Win7 move introduced a weird bug in a certain poo poo app we resell. When you do a search for any reference number, it will only return records where the reference number wasn't filled in, but if you search for *reference_number then you get the correct results.

Also pissing me off: This Arkadin Anywhere poo poo they're making me use instead of WebEx doesn't let you right click (just pops up the Flash right click menu) and doesn't let you shift+click (doesn't pass the shift keystroke). Great when you're dealing with GUI-only databases.


Unrelated: Two day team meeting. There's a really nice hotel literally at the end of the road from where the office is, it's £60 a night, recently refurbished, has 40" flatscreens opposite your bed and everything, but no management didn't book us into that, they booked us in to the Holiday Inn express that is 10 miles away (50 minutes drive through nothing buy lovely rusting industrial parks), is more expensive, and has 20" CRTs that are so deep they don't even fit on the little desk properly.

Turns out that the guy who organised it has a Holiday Inn loyalty card.


On the plus side, the night out with free booze all night wasn't too bad.

RFC2324
Jun 7, 2012

http 418

Lum posted:

Also pissing me off: This Arkadin Anywhere poo poo they're making me use instead of WebEx doesn't let you right click (just pops up the Flash right click menu) and doesn't let you shift+click (doesn't pass the shift keystroke). Great when you're dealing with GUI-only databases.

Sounds like a decent client for installing VNC or Teamviewer tho!

Lum
Aug 13, 2003

RFC2324 posted:

Sounds like a decent client for installing VNC or Teamviewer tho!

Not with the kind of customers I deal with. I could never connect to a server running internally on their network and even if I did I'd lose my job over it.

Long gone are the days when I actually got to do sysadmin stuff. I'm stuck at the mercy of an IT department (and HR for that matter) of the small UK branch of a large American company, who don't really understand what we do, or know how to deal with us, since they've only recently acquired us and we're over 5 times the size of our new masters.

I'm already on HR's poo poo-list for refusing to provide certain paperwork within the 30 day timeframe they wanted. Paperwork that in my case (but not most other people) involves dealing with 3 different government branches, all of whom have turn-around times of more than a month. I can't post much more about that publicly though.

I should probably YOTJ but I kind of like the full time working from home, my actual boss is good and I have an insurance policy that pays out if I get fired or become unable to work.

Spazz
Nov 17, 2005

mllaneza posted:

If he's checking in a file, shouldn't he still have the original ?

It's through SharePoint, but versioning is enabled so they were able to roll back to the last good revision. The issue is that the user spent 90 minutes working on it, checked it back in to sharepoint, and closed Word. Most likely they were working off the server file and not something on their local machine, so it's not like they can just copy their version over.

The likelihood of this happening is so low (< 3/yr reported across all clients) I'm just going to suggest they check in changes more often to mitigate this.

Lum
Aug 13, 2003

If an IPv6 prefix obtained via router advertisements becomes invalid for any reason (for example you rebooted your router) then Windows will never accept that prefix again until you reboot the computer.

Commands like ipconfig /renew6 don't make any difference.

This is loving annoying, was tearing my hair out trying to find the problem with my radvd.conf etc as it was affecting all my Windows clients. I don't have any Linux clients which would've shown that this was a Windows problem.

jammyozzy
Dec 7, 2006

Is that a challenge?
poo poo pissing me off: Our official company training material referring to staff as 'resource' e.g. "raise your concerns with an appropriate company resource." :jerkbag:

Crowley
Mar 13, 2003
I need a stout stick, or maybe a 2x4 with a nail in it.

Due to.. something.. the newly installed VMware farm I took over when I started in my current job isn't quite set up 100%, so I'm lookig over it making sure everything is up-to-par and preparing it for vSAN. Yes that means they can't run live migrations. Yes that means one dead host will drag down the guests on it.

..so I start looking.

hm.. Time isn't set right on most servers. No biggie.
hm.. one of the SSD disks seems to have issues. Oh well it's empty and just there for the vSAN. I'll take care of that.
uh.. This server doesn't seem to have an SSD at all.
wait, what! This server doesn't have a vMotion network set up at all.
.. and the NIC is 10 Gbit, but I can't figure out if it's a SFP connector or something else.
..and for unknown reasons no one can tell me what the service tags are for the machines so I can check the specs.
Time to hop onto iDRAC and find out.
"RAC0218: The maximum number of user sessions is reached."
..o..k..
SSH to iDRAC.
"No more sessions are available for this type of connection!"
gently caress!
*repeat on all hosts*

So now I get to schedule a complete showdown of all hosts and drive a few hundred km each way at night just because our asshat vendors wear rectums to keep the rain off their heads. :argh:

Sweevo
Nov 8, 2007

i sometimes throw cables away

i mean straight into the bin without spending 10+ years in the box of might-come-in-handy-someday first

im a fucking monster

Someone just asked me if we had any 5.25" floppy drives.

Che Delilas
Nov 23, 2009
FREE TIBET WEED

jammyozzy posted:

poo poo pissing me off: Our official company training material referring to staff as 'resource' e.g. "raise your concerns with an appropriate company resource." :jerkbag:

Haaaate.

evobatman
Jul 30, 2006

it means nothing, but says everything!
Pillbug

Sweevo posted:

Someone just asked me if we had any 5.25" floppy drives.

I like to keep old stuff like this around, just so we can show them how it won't read their disks.

Sweevo
Nov 8, 2007

i sometimes throw cables away

i mean straight into the bin without spending 10+ years in the box of might-come-in-handy-someday first

im a fucking monster

We've probably got one somewhere, but I have a nasty feeling they only want it so they can try and blame me when the disks they've got don't work.

Crowley
Mar 13, 2003

Sweevo posted:

We've probably got one somewhere, but I have a nasty feeling they only want it so they can try and blame me when the disks they've got don't work.

I've never had a 5.25" disk not work - even if it was stored on top of an unshielded speaker, next to an MRI scanner, or in the control room in Pripyat. 3.5" disks however, will fail if they're not shielded from the Earth's magnetic field.

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Che Delilas
Nov 23, 2009
FREE TIBET WEED

Crowley posted:

I've never had a 5.25" disk not work - even if it was stored on top of an unshielded speaker, next to an MRI scanner, or in the control room in Pripyat. 3.5" disks however, will fail if they're not shielded from the Earth's magnetic field.

It's harder to corrupt data when each bit is the size of a postage stamp.

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