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I got my mom a Nokia 521 Windows Phone, planning on using it was a dumb phone. She's on the (I think discontinued) 1500 minutes or messages for $30/month plan. I turned off all cellular data services. I got a new SIM card (her old flip phone used a full sized one) and everything works fine except picture messages. My sister sent her a couple of the grandkids and there's just a link to download them, which doesn't do anything when clicked on. I sent a test message from the phone and it fails to send every time. Regular SMS works fine. I found some APN settings online and those seem to be in order. Not sure if there is something I'm missing or if she should just go to the TMobile store and complain.
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Nov 9, 2014 16:33
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I come across this occasionally at work and I am 99.9% sure that it's because you have cellular data turned off.
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Nov 9, 2014 16:40
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MMS works over cellular data? I thought it was designed to be used by dumb phones and worked like a regular SMS messages. So is there no way to send/receive picture messages without a data plan?
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Nov 10, 2014 04:15
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Uthor posted:MMS works over cellular data? I thought it was designed to be used by dumb phones and worked like a regular SMS messages. IIRC it is a part of the texting messaging part of the plan. your cell data just needs to be turned on.
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Nov 10, 2014 16:49
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How hosed am I if my Test Drive order is marked as delivered but it's nowhere to be found? UPS apparently wasn't required to get a signature on $700 worth of iPhone so the only proof of delivery I have is a note on the tracking page that says "porch".
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Nov 12, 2014 07:22
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Karthe posted:How hosed am I if my Test Drive order is marked as delivered but it's nowhere to be found? UPS apparently wasn't required to get a signature on $700 worth of iPhone so the only proof of delivery I have is a note on the tracking page that says "porch". You're pretty hosed.
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Nov 12, 2014 07:48
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Karthe posted:How hosed am I if my Test Drive order is marked as delivered but it's nowhere to be found? UPS apparently wasn't required to get a signature on $700 worth of iPhone so the only proof of delivery I have is a note on the tracking page that says "porch". Try calling UPS/T-Mobile but honestly you're pretty hosed.
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Nov 12, 2014 07:52
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The main test drive page says specifically that it must be signed for, so you may have a small chance of deflecting blame to UPS?
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Nov 12, 2014 13:40
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esperantinc posted:The main test drive page says specifically that it must be signed for, so you may have a small chance of deflecting blame to UPS?
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Nov 12, 2014 14:05
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Any TMobile employees here? Will be joining soon and need my monthly bill to be due around the 6th of the month. When do I need to start service to meet that due date? Also, whats the best Android phone out right now that I can get on TMobile and use their installment plan? N5? I can still get them in stores in my area
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Nov 13, 2014 01:01
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bryn987 posted:Also, whats the best Android phone out right now that I can get on TMobile and use their installment plan? N5? I can still get them in stores in my area LG G3 Nexus 6 Nexus 5 is still good, cheap, and "small". I don't see it on TMobile's site, but you can get a Moto X on an installment plan directly from Motorola.
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Nov 13, 2014 01:13
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bryn987 posted:Any TMobile employees here? Will be joining soon and need my monthly bill to be due around the 6th of the month. When do I need to start service to meet that due date? I'm finding myself really loving the z3. And it's waterproof and has an SD card slot. It's also incredible fast, with awesome battery life. Unplugged 10 hours ago and I'm at 60 percent. I think it is far better than the other options at t mobile.
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Nov 13, 2014 01:24
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https://spectrum-gateway.appspot.com/t-mobile-700-mhz-spectrum.html Looking at this, does this mean band 12 (700Mhz) won't (for the forseeable future) be usable in the Chicago area? I was starting to worry that if I wanted a band 12 phone, I'd be stuck choosing between the Nexus 6 (which exists as wishes and dreams) or the Note 4, but if it's going to be literally impossible to get in my area, it really opens up my choices.
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Nov 13, 2014 02:31
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Deathlove posted:https://spectrum-gateway.appspot.com/t-mobile-700-mhz-spectrum.html Those TV stations are probably going to be migrated in a timeframe of at least 2+ years, so you'd be in the market for a newer phone by then anyway. I wouldn't let lack of band 12 be a blocker for you in the Chicagoland area this year. (nb: I'm also in this zone, but I do have a Note 4) Next year and the year after? I'd definitely only consider devices that have or are promised band 12 support.
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Nov 13, 2014 02:51
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ruby idiot railed posted:Those TV stations are probably going to be migrated in a timeframe of at least 2+ years, so you'd be in the market for a newer phone by then anyway. I wouldn't let lack of band 12 be a blocker for you in the Chicagoland area this year. (nb: I'm also in this zone, but I do have a Note 4) Exactly what I wanted to hear. Thanks so much!
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Nov 13, 2014 03:22
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Does T-Mobile offer discounts if you work for certain companies?
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Nov 13, 2014 19:59
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bryn987 posted:Does T-Mobile offer discounts if you work for certain companies? Only for federal government employees.
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Nov 13, 2014 20:08
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bryn987 posted:Does T-Mobile offer discounts if you work for certain companies? Yes, mine does, and I do not work for the government.
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Nov 13, 2014 21:25
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FAT SLAMPIG posted:Yes, mine does, and I do not work for the government. Weird, I remember reading that they killed the advantage program for everyone except federal employees. Do you know if your company was grandfathered in?
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Nov 13, 2014 22:21
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Hakarne posted:Weird, I remember reading that they killed the advantage program for everyone except federal employees. Do you know if your company was grandfathered in? No clue. It's a very large company though, so it could be possible. They offer discounts to ATT/Verizon/Sprint as well. It is through the Advantage program, we get 10% off service, activation fees waived, all that.
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Nov 13, 2014 23:11
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FAT SLAMPIG posted:No clue. It's a very large company though, so it could be possible. They offer discounts to ATT/Verizon/Sprint as well. There was an announcement back in March that employee discounts were going away. People were mad. TMobile backtracked. If you had a discount you can keep it, but going forward the program has been reduced to $25 gift cards on new devices or something. Here's a press release: http://www.droid-life.com/2014/04/02/t-mobile-backtracks-on-plan-to-eliminate-corporate-discounts/
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Nov 13, 2014 23:21
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I used my work email to sign up for corporateperks.com and get (I think) 15% off T-mobile service, but I did that as soon as I saw they were ending the discounts.
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Nov 14, 2014 00:11
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Any update on when they're going to add Google music to the no data cap list?
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Nov 14, 2014 01:35
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If I got one of those cool $30/month unlimited data & test deals from Walmart what's the process for porting my Verizon number over to T-Mobile? I have the account number and last 4 of the social of the account holder, will I need to call T-Mobile or visit a store to do that?
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Nov 14, 2014 03:40
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Shoren posted:If I got one of those cool $30/month unlimited data & test deals from Walmart what's the process for porting my Verizon number over to T-Mobile? I have the account number and last 4 of the social of the account holder, will I need to call T-Mobile or visit a store to do that? IIRC as part of the online activation it asks you if you want to port a number or get a new one, so you do it then.
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Nov 14, 2014 04:53
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I know T Mobile isn't launching the N6 until next week, but did the stores with displays put those out, at least?
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Nov 14, 2014 23:44
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My contract is ending this month and I want to get in on this cheap T-Mobile plan. I was looking to get a Nexus 5, but the site lists it as out of stock. If I buy one off Amazon that is "factory unlocked" and make sure it is the D820 version for the US, then I can just order a T-mobile sim card? Then once they both arrive I can select the $30 plan and move my number over, correct? I've never messed with pre-paid plans or buying phones from anyone else but the carriers before.
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Nov 17, 2014 01:41
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Manifest Dynasty posted:My contract is ending this month and I want to get in on this cheap T-Mobile plan. I was looking to get a Nexus 5, but the site lists it as out of stock. If I buy one off Amazon that is "factory unlocked" and make sure it is the D820 version for the US, then I can just order a T-mobile sim card? Then once they both arrive I can select the $30 plan and move my number over, correct? I've never messed with pre-paid plans or buying phones from anyone else but the carriers before. Yes you can use any phone that is compatible with the tmobile network. Get the n5 from amazon and activate the sim card online with the $30 dork plan.
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Nov 17, 2014 01:56
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r0ck0 posted:Yes you can use any phone that is compatible with the tmobile network. Get the n5 from amazon and activate the sim card online with the $30 dork plan. This is correct, but you should buy an activation kit from T-Mobile. They often go on sale for free or $1. If you try to activate any T-Mobile sim, you'll get stuck when it asks you to enter an activation code, which you can only get in the kit (or possibly from some scummy guy on eBay).
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Nov 17, 2014 04:06
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Also you should setup automatic refills at callingmart. Its cheaper, no tax and if you use my referral link it adds a bonus. http://www.callingmart.com/products/wireless/wirelesscards.aspx?af=8847b1ba-5229-41ca-be7f-07ef535bfb94&bn=10 You need to choose this one and set it to load $30 each month. T-Mobile To Go RTR/Topup - Auto Load To Phone
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Nov 17, 2014 05:57
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"d[-.- posted:b" post="437776417"] You can call into TMo and they can generate an activation code for you on the phone and use it to activate your SIM immediately.
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Nov 17, 2014 13:27
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bobfather posted:You can call into TMo and they can generate an activation code for you on the phone and use it to activate your SIM immediately. While true, it's a gigantic loving hassle that he should avoid. Chances are he'll get someone who won't know how to do it. Or he'll get someone that is convinced they shouldn't. Just dodge the issue and get the activation kit.
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Nov 17, 2014 16:09
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"d[-.- posted:b" post="437790265"] This seems to have just happened to me - my browser crashed mid-activation (don't use Chrome to activate  ), and when I called in for a new number, they wouldn't give it to me. Guess I'll skid over to Walmart tomorrow and hope for the best.
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Nov 18, 2014 06:17
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Deathlove posted:This seems to have just happened to me - my browser crashed mid-activation (don't use Chrome to activate Keep escalating until you find someone who can do it. It's definitely possible, but they either don't know how or aren't allowed. Alternatively, buy one off eBay. My method was to just keep saying "I understand that you don't know how, but I know for a fact that it's possible because I've done it before. If you can't do it, can I talk to your manager, and hopefully he can?"
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Nov 18, 2014 06:24
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"d[-.- posted:b" post="437826327"] Spent an hour trying to find someone that would do it and man, my time just ain't worth it. So, I bought a key off ebay and went to bed. When I woke up, I had the key, and the transfer on the phone had already gone through. So, I've got an extra key if someone wants one!
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Nov 18, 2014 16:15
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Welp, I thought I had a $30 balance in my prepaid account ready for my $30 plan to reup. I woke up without a working phone due to insufficient funds. After 45 minutes on the line with 611 I find out that sometime last week my plan got flipped to charging $0.10 per MMS. Is there seriously no way to get an itemized charge list or even a billing history on prepaid? In two months with T-Mo, this is the third time I've had to call for billing issues.
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Nov 19, 2014 18:05
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ruby idiot railed posted:Those TV stations are probably going to be migrated in a timeframe of at least 2+ years, so you'd be in the market for a newer phone by then anyway. I wouldn't let lack of band 12 be a blocker for you in the Chicagoland area this year. (nb: I'm also in this zone, but I do have a Note 4)
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Nov 20, 2014 03:19
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If you're concerned about coverage: http://explore.t-mobile.com/test-drive-free-trial It's free, you borrow an iPhone 5S for a week and return it unbroken (with Find My iPhone turned off) to a retail store, and hopefully it works well enough that you decide to purchase service. Re: activation issues: yeah, prepaid customer service is outsourced and lovely. In-house CS, roaming, and equipment installment plans are pretty much the only difference between pre/postpaid at this point: you're saving a bunch of money, but getting less in return.
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Nov 20, 2014 04:33
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Long Francesco posted:Any update on when they're going to add Google music to the no data cap list? I don't know if logistically they can. As far as I know everything Google does is encrypted and not split between what app is doing it. So T-Mo just sees a big pipe of Google, I could be horribly wrong.
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Nov 20, 2014 06:39
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LionYeti posted:I don't know if logistically they can. As far as I know everything Google does is encrypted and not split between what app is doing it. So T-Mo just sees a big pipe of Google, I could be horribly wrong. Why did they give it as an option on their survey?
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Nov 20, 2014 07:17
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