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Gyshall
Feb 24, 2009

Had a couple of drinks.
Saw a couple of things.
Probably has to do with the first response for anyone troubleshooting a printer is to smack it.

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Eifert Posting
Apr 1, 2007

Most of the time he catches it every time.
Grimey Drawer
Yeah but have you ever, ever seen a printer that wasn't asking for it?

MagnumOpus
Dec 7, 2006


Get some subcategories in your system and pareto chart that poo poo, son.

thebigcow
Jan 3, 2001

Bully!

MagnumOpus posted:

Get some subcategories in your system and pareto chart that poo poo, son.

As a fat man I can relate to pie. Your chart has all these bars like I'm some kind of felon behind them.

MagnumOpus
Dec 7, 2006

thebigcow posted:

As a fat man I can relate to pie. Your chart has all these bars like I'm some kind of felon behind them.

Fiendish Dr. Wu
Nov 11, 2010

You done fucked up now!


edit: I'm checking out aws, trying to get an AMI running, and keep getting this error

code:
 	15:40:17 UTC-0600 	CREATE_FAILED 	AWS::EC2::Instance 	namenode 	API: ec2:RunInstances Not authorized for images: [ami-2e37cc46]
I'm logged in as a user in the admin group - what the hell am I doing wrong?

Thanks Ants
May 21, 2004

#essereFerrari


Eifert Posting posted:

This is probably not the right place to ask this but I am looking at a bunch of jobs that heavily utilize excel and my most recent experience was in Uni like 8 years ago. Does anyone here know of a good online refresher for the most recent iterations of excel? I'm googling as well but if y'all know one in particular that's the best I'd appreciate hearing about it.


Is there some reason printers are so ridiculously unreliable compared to other hardware? It seems like the same issues that plagued printers when I was in grade school affect them now.

People think they understand printers, so they aren't scared to 'have a go' at fixing them. Also feeding one sheet of paper through a machine at a time is quite difficult, especially when that machine may have been given only poo poo quality paper that sheds dust everywhere, and never had the area around it cleaned so the fans suck dirt in all day long.

Rhymenoserous
May 23, 2008

Fiendish Dr. Wu posted:



edit: I'm checking out aws, trying to get an AMI running, and keep getting this error

code:
 	15:40:17 UTC-0600 	CREATE_FAILED 	AWS::EC2::Instance 	namenode 	API: ec2:RunInstances Not authorized for images: [ami-2e37cc46]
I'm logged in as a user in the admin group - what the hell am I doing wrong?

AMI depreciates when a new version is dropped.

http://stackoverflow.com/questions/22653307/aws-ami-deprecation

Fiendish Dr. Wu
Nov 11, 2010

You done fucked up now!

I saw that.. so how do I find the name instead of using the ID?

Eifert Posting
Apr 1, 2007

Most of the time he catches it every time.
Grimey Drawer

Thanks Ants posted:

People think they understand printers, so they aren't scared to 'have a go' at fixing them. Also feeding one sheet of paper through a machine at a time is quite difficult, especially when that machine may have been given only poo poo quality paper that sheds dust everywhere, and never had the area around it cleaned so the fans suck dirt in all day long.

This makes a ton of sense, actually.

Swink
Apr 18, 2006
Left Side <--- Many Whelps
My printer issues are software related most of the time. Driver crashed, PDF doesnt print correctly, this webpage doesnt print like it looks on screen etc.

The hardware itself its tough as nails.

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


That's always a pain, usually switching between PCL5, PCL6, PCL-XL drivers fixes it.

psydude
Apr 1, 2008

Heartache is powerful, but democracy is *subtle*.

Tab8715 posted:

That's always a pain, usually switching between PCL5, PCL6, PCL-XL drivers fixes it.

God, this was the loving bane of my existence back when I had to deal with such things.

gently caress printers forever. My hope for all of SH/SC is that everyone gets to the point where they no longer have to deal with printers, or can make the command decision to outsource all printer related issues to a 3rd party agency.

Swink
Apr 18, 2006
Left Side <--- Many Whelps
'Paperless office' is on my bosses agenda for this year.

meanieface
Mar 27, 2012

During times of universal deceit, telling the truth becomes a revolutionary act.

Eifert Posting posted:

This is probably not the right place to ask this but I am looking at a bunch of jobs that heavily utilize excel and my most recent experience was in Uni like 8 years ago. Does anyone here know of a good online refresher for the most recent iterations of excel? I'm googling as well but if y'all know one in particular that's the best I'd appreciate hearing about it.


Is there some reason printers are so ridiculously unreliable compared to other hardware? It seems like the same issues that plagued printers when I was in grade school affect them now.

I had this guy as a professor and he's like the Dr. Evil of Excel:

http://www.amazon.com/Your-Office-Microsoft-Excel-Comprehensive/dp/0132610442/ref=sr_1_1?s=books&ie=UTF8&qid=1423179068&sr=1-1

(Nathan/Nate Stout).

Here's his youtube channel: https://www.youtube.com/watch?v=channel?UCKFVEHwSivUcDZ7I67ZzgcA He's got a ton of Excel how-to videos that are marked private and if I can find the links I'll send them over.

And please get awesome with vlookup. I use that stupid function every single day at work. My job is technically not in Excel. :colbert:

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


psydude posted:

God, this was the loving bane of my existence back when I had to deal with such things.

gently caress printers forever. My hope for all of SH/SC is that everyone gets to the point where they no longer have to deal with printers, or can make the command decision to outsource all printer related issues to a 3rd party agency.

Eh,

If you've got 20-30 workstations just make a print server. I know it's not best practice to make your AD/DNS Server a printer server but it'll survive then get your local printer company to install drivers here.

Swink posted:

'Paperless office' is on my bosses agenda for this year.

Welcome to SharePoint :lol:

Swink
Apr 18, 2006
Left Side <--- Many Whelps

Tab8715 posted:

Eh,


Welcome to SharePoint :lol:

I wish our DMS was as usable as sharepoint.

George H.W. Cunt
Oct 6, 2010





for converting the medical department to electronic records we sure do print a gently caress ton of poo poo still. also doctors that are too god drat lazy to go to a different printer that is either 5ft away or 10ft because theirs is temporarily down infuriate me. christ i hope i get this advisory job i've been interviewing for

Swink
Apr 18, 2006
Left Side <--- Many Whelps
Everyone will still print poo poo. What we're aiming for is no paper filing.

We have warehouses of documents in storage. People would still rather request from there and wait a week for arrival than just look at the electronic file in 5 seconds.

/Lawyers

Nintendo Kid
Aug 4, 2011

by Smythe
It's easy to have a paperless office, simply leave a printer to work with no intervention for 10 days and you'll be printing jackshit.

Roargasm
Oct 21, 2010

Hate to sound sleazy
But tease me
I don't want it if it's that easy

MagnumOpus posted:

Get some subcategories in your system and pareto chart that poo poo, son.

Good call I'll look into it. If I had to guess it's probably something like:

300 - Are you loving serious user?
40 - Are you loving serious HP?
20 - Please stop buying refurb toner that explodes

Lord Dudeguy
Sep 17, 2006
[Insert good English here]

Swink posted:

'Paperless office' is on my bosses agenda for this year.

Get multi-function printers (even better with print control/budgeting per dept), replace all fax machines and lines with eFax, and install Foxit Reader on every workstation you can see.

Double your file server and backup capacity. Get yourself document management that isn't Sharepoint.

They'll still print, but they'll print less when it becomes more of a hassle than going paperless.

Lord Dudeguy fucked around with this message at 02:03 on Feb 6, 2015

syg
Mar 9, 2012

Dark Helmut posted:

Clients will pay me left and right for people who can code right out of school. Development is a hot ticket and will be for the foreseeable future, so you could have done a lot worse with your major. Be sure to highlight what languages you are good with on that resume and start firing it off. If you have any good code samples or projects to augment your light IT experience, find a way to get those in the right hands too either via portfolio site or github or whatever it is you code monkeys do.

By comparison, it's a LOT harder for me to place an infrastructure guy right out of school.

This worries me a bit. A couple years ago "people" were touting infrastructure as a solid place to be, and I've managed to steer myself into a lot of senior infrastructure experience. Now I have the potential possibility of continuing being the lead of infrastructure (network/datacenter) at my current company but with a larger team, or moving into more of a project management/assistant dept manager role. Do you think infrastructure is not a good place to be in general or do you just mean that new guys with no real experience are having a rough go of it?

adorai
Nov 2, 2002

10/27/04 Never forget
Grimey Drawer

Swink posted:

'Paperless office' is on my bosses agenda for this year.
Our "paperless office" is really just not storing paper. Lots of people print, write on the paper, then scan it in and import it back into our document management system. It solves the problem of allowing instant access to records by making them electronic, but it doubles our printer problems because now they aren't just printing, but also scanning.

Swink
Apr 18, 2006
Left Side <--- Many Whelps

Lord Dudeguy posted:

Get multi-function printers (even better with print control/budgeting per dept), replace all fax machines and lines with eFax, and install Foxit Reader on every workstation you can see.

Double your file server and backup capacity. Get yourself document management that isn't Sharepoint.

They'll still print, but they'll print less when it becomes more of a hassle than going paperless.

done done and done. The big issue is our DMS which is not super user-friendly and requires good and ongoing training ("This is how and why you label and tag and categorise files").

Training is the answer to every problem in this place. We're just not good at delivering it.


adorai posted:

Our "paperless office" is really just not storing paper. Lots of people print, write on the paper, then scan it in and import it back into our document management system.

Obviously this is not the perfect Zero-Paper scenario, but it IS the scenario most likely to work. poo poo, even I still print things out and draw all over them.

Swink fucked around with this message at 02:32 on Feb 6, 2015

adorai
Nov 2, 2002

10/27/04 Never forget
Grimey Drawer

Swink posted:

Obviously this is not the perfect Zero-Paper scenario, but it IS the scenario most likely to work. poo poo, even I still print things out and draw all over them.
I didn't mean to knock it per se, I was just trying to set expectations. People love paper.

Dark Helmut
Jul 24, 2004

All growns up

syg posted:

This worries me a bit. A couple years ago "people" were touting infrastructure as a solid place to be, and I've managed to steer myself into a lot of senior infrastructure experience. Now I have the potential possibility of continuing being the lead of infrastructure (network/datacenter) at my current company but with a larger team, or moving into more of a project management/assistant dept manager role. Do you think infrastructure is not a good place to be in general or do you just mean that new guys with no real experience are having a rough go of it?

No, you got my generalization all wrong. There are great careers to be had in infrastructure and there are a ton of posters in this thread that prove it.

I just meant that generally speaking "native-English speaking" devs right out of school are a highly-prized commodity and easier to place.

CloFan
Nov 6, 2004

Our printer guy quit a couple weeks ago and the ticket queue is full of "printer doesn't work" BS now. We need to get a new guy in soon because seriously, gently caress printers

Vulture Culture
Jul 14, 2003

I was never enjoying it. I only eat it for the nutrients.

Fiendish Dr. Wu posted:

I saw that.. so how do I find the name instead of using the ID?
You can search public AMIs easily using the console, but really, you should build your own image using something like Packer and rely on your internal AMI repository instead. It will make your deployments much quicker.

mewse
May 2, 2006

CloFan posted:

Our printer guy quit a couple weeks ago and the ticket queue is full of "printer doesn't work" BS now. We need to get a new guy in soon because seriously, gently caress printers

Sounds like a great position, making your entire career dealing with printers

theperminator
Sep 16, 2009

by Smythe
Fun Shoe

CloFan posted:

Our printer guy quit a couple weeks ago and the ticket queue is full of "printer doesn't work" BS now. We need to get a new guy in soon because seriously, gently caress printers

How many printers do you have that it's someones fulltime job?

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

theperminator posted:

How many printers do you have that it's someones fulltime job?

Can't be more than 2.

CloFan
Nov 6, 2004

theperminator posted:

How many printers do you have that it's someones fulltime job?

Hundreds? College campus.

E: Okay that guess is a little high, but there are a fuckton of printers and they always break

E2: And that's not really his job, per se... he just took care of those tickets usually

CloFan fucked around with this message at 03:36 on Feb 6, 2015

George H.W. Cunt
Oct 6, 2010





what an utterly miserable life. although the HP guy that comes in to service our printers seems oddly happy to work on them so whatever floats their boat.

theperminator
Sep 16, 2009

by Smythe
Fun Shoe

CloFan posted:

Hundreds? College campus.

E: Okay that guess is a little high, but there are a fuckton of printers and they always break

E2: And that's not really his job, per se... he just took care of those tickets usually

Hah, well then gently caress that poo poo.

Roargasm
Oct 21, 2010

Hate to sound sleazy
But tease me
I don't want it if it's that easy
I have 140 printers for 128 FTE. Absolute loving joke but purchase of those and projectors are getting "centralized" for 15-16 :getin: I'm not fixing to start paying for their toner but people cannot stop cheaping out and buying these refurb cartridges from OfficeDepot that melt and explode

Sickening
Jul 16, 2007

Black summer was the best summer.

CloFan posted:

Hundreds? College campus.

E: Okay that guess is a little high, but there are a fuckton of printers and they always break

E2: And that's not really his job, per se... he just took care of those tickets usually

You are probably still somehow spending more money than having a contract with a printer service company.

22 Eargesplitten
Oct 10, 2010



theperminator posted:

How many printers do you have that it's someones fulltime job?
One of my coworkers is going to be leaving to do that for a hospital in a couple weeks. I don't know, maybe he'll be at all of the specialist clinics in the hospital system too.

I'm looking for perspective. As the low man on the totem pole, is it common to have to work frequent 12+ hour days and frequent 12-day work weeks? I'm a field tech, and I'm glad to have a career path job at my age, but this is brutal.

Vulture Culture
Jul 14, 2003

I was never enjoying it. I only eat it for the nutrients.

22 Eargesplitten posted:

12-day work weeks
what

e: okay, after rereading this i think i get it, but still what

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Che Delilas
Nov 23, 2009
FREE TIBET WEED

22 Eargesplitten posted:

One of my coworkers is going to be leaving to do that for a hospital in a couple weeks. I don't know, maybe he'll be at all of the specialist clinics in the hospital system too.

I'm looking for perspective. As the low man on the totem pole, is it common to have to work frequent 12+ hour days and frequent 12-day work weeks? I'm a field tech, and I'm glad to have a career path job at my age, but this is brutal.

Perspective: you're insane for putting up with it and you're damaging your life and the lives of the people you work with and the people who will come after you by allowing management to think this is in any way acceptable.

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