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GiveUpNed
Dec 25, 2012

Inspector_666 posted:

Consolidating and removing redundancies isn't a thing that leads to more jobs...

Also wait I'm confused, are you saying that you're not getting paid to to frontline ISP support? If so, the reason they don't want to hire you is they're getting the milk for free, dude.

I'm making 40K a year as support. I AM being paid, I just dropped my hrs to part time to volunteer in the department as I want to get in quickly instead of waiting for a year or two. I've also never done hands on work, so this gives me the opportunity to learn.

The 1500 jobs are being evenly split among three other regions.

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Chickenwalker
Apr 21, 2011

by FactsAreUseless
.

Chickenwalker fucked around with this message at 03:00 on Mar 1, 2019

Proteus Jones
Feb 28, 2013



Chickenwalker posted:

Anyone know of a good program to draw up a basic 3D network diagram for a proposal?

3D diagram? Do you mean with 3d stencils?

I'd say either Visio or Omnigraffle with a 3d icon stencil (you can find tons of these for free online). if you don't want to spend $100-$200, I've heard good things about draw.io but I'm not sure if you can load custom stencils.

Chickenwalker
Apr 21, 2011

by FactsAreUseless
.

Chickenwalker fucked around with this message at 03:00 on Mar 1, 2019

Proteus Jones
Feb 28, 2013



Chickenwalker posted:

I just mean something that can represent the connections in a three dimensional space across floors. Like an isometric view.

drat I actually started to address that, and deleted it thinking "no... not that..."

The only thing I can think of is either CAD software (which is usually ruinously expensive) or Sketchup/Sketchup Pro (but I'm not sure if you can represent wiring or not.

Fiendish Dr. Wu
Nov 11, 2010

You done fucked up now!

Chickenwalker posted:

I just mean something that can represent the connections in a three dimensional space across floors. Like an isometric view.

You probably just need to get really creative in Visio

Thanks Ants
May 21, 2004

#essereFerrari


If you go too far down that road you're into BIM territory which is overkill. I'd do a Visio drawing per floor and then a drawing per riser, and keep checking them regularly to make sure they are in sync with each other.

crunk dork
Jan 15, 2006
When is an acceptable time frame from landing your first IT job to looking for something better? I think I've read 6-12 months in this thread a few times before, but I feel like I'm not really learning too much of anything useful and have a ton of down time.

I've been the sole "tech guy" for a school with 50+ staff members/desktops and about 150 machines in labs/carts and have no problem handling all problems that pop up and still have 4 or more hours out of the day to study and just dick around.

Should I take advantage of the downtime and tolerate the poor pay until I finish my bachelors in a year, or am I setting myself up to be an over educated help desk guy?

socialsecurity
Aug 30, 2003

Drunk Orc posted:

When is an acceptable time frame from landing your first IT job to looking for something better? I think I've read 6-12 months in this thread a few times before, but I feel like I'm not really learning too much of anything useful and have a ton of down time.

I've been the sole "tech guy" for a school with 50+ staff members/desktops and about 150 machines in labs/carts and have no problem handling all problems that pop up and still have 4 or more hours out of the day to study and just dick around.

Should I take advantage of the downtime and tolerate the poor pay until I finish my bachelors in a year, or am I setting myself up to be an over educated help desk guy?

Look for ways to spend those 4 hours either studying for certs or find projects that you can do, any sort of server upgrade or rollout that would look good on a resume.

Vulture Culture
Jul 14, 2003

I was never enjoying it. I only eat it for the nutrients.

Drunk Orc posted:

When is an acceptable time frame from landing your first IT job to looking for something better? I think I've read 6-12 months in this thread a few times before, but I feel like I'm not really learning too much of anything useful and have a ton of down time.

I've been the sole "tech guy" for a school with 50+ staff members/desktops and about 150 machines in labs/carts and have no problem handling all problems that pop up and still have 4 or more hours out of the day to study and just dick around.

Should I take advantage of the downtime and tolerate the poor pay until I finish my bachelors in a year, or am I setting myself up to be an over educated help desk guy?
Any IT job before you finish a degree looks good. Suck it up. Your market worth will be much higher when you're ready to look with a degree in your hand anyway.

crunk dork
Jan 15, 2006

socialsecurity posted:

Look for ways to spend those 4 hours either studying for certs or find projects that you can do, any sort of server upgrade or rollout that would look good on a resume.

That's what I've been doing and it's really great, but I feel like there aren't that many opportunities beyond break/fix. I did get some hands on with MDM stuff recently which is better than nothing I guess!

crunk dork
Jan 15, 2006

Misogynist posted:

Any IT job before you finish a degree looks good. Suck it up. Your market worth will be much higher when you're ready to look with a degree in your hand anyway.

Thats kind of what I figured but I wasn't entirely sure, thanks for clarifying.

Fiendish Dr. Wu
Nov 11, 2010

You done fucked up now!

Drunk Orc posted:

When is an acceptable time frame from landing your first IT job to looking for something better? I think I've read 6-12 months in this thread a few times before, but I feel like I'm not really learning too much of anything useful and have a ton of down time.

I've been the sole "tech guy" for a school with 50+ staff members/desktops and about 150 machines in labs/carts and have no problem handling all problems that pop up and still have 4 or more hours out of the day to study and just dick around.

Should I take advantage of the downtime and tolerate the poor pay until I finish my bachelors in a year, or am I setting myself up to be an over educated help desk guy?

It sounds like you're in a prime position to figure out some way to save your organization money. Look at ways to improve the current environment. Cloud / virtualization. Security. Whatever's interesting to you.

Edit: figure out how to automate whichever repetitive administrative task gets in your nerves the most

Fiendish Dr. Wu fucked around with this message at 20:26 on Feb 15, 2015

Zero VGS
Aug 16, 2002
ASK ME ABOUT HOW HUMAN LIVES THAT MADE VIDEO GAME CONTROLLERS ARE WORTH MORE
Lipstick Apathy
Is there anything free for Windows that'll allow multiple remote sessions without leveraging RDP? Like, if I have multiple users on a PC can I have TightVNC or something else support having different people work off the PC at the same time?

If not, is there a Linux Live CD of some sort that would be well suited for that or can they pretty much all handle multiple remote sessions out of the box?

Sheep
Jul 24, 2003
TightVNC etc won't work (without a lot of trouble) since they just take control of the active session up on the console. Any *NIX variant of note will work out of the box re: multiple users, though some might require more or less tweaking - if you just want people to have shell access then it pretty much couldn't be easier. Setting up remote X sessions are probably covered by the distribution's wiki.

Edit: you could do it the stupid route and add a bunch of individual users on the Windows machine, each with a separate VNC instance/port and do that but that's basically the definition of shoehorning a terrible solution.

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


What are you actually trying to do?

Thanks Ants
May 21, 2004

#essereFerrari


It sounds like you want a terminal server on the cheap.

Zero VGS
Aug 16, 2002
ASK ME ABOUT HOW HUMAN LIVES THAT MADE VIDEO GAME CONTROLLERS ARE WORTH MORE
Lipstick Apathy

Thanks Ants posted:

It sounds like you want a terminal server on the cheap.

We have a login for a research website that is licensed for one device at a time. Lawyer checked the EULA and it seems like there's no reason we can't have multiple users all logging into the device, as long as it doesn't run afoul of Microsoft's licensing.

Might make more sense to go Linux for this the more I think about it, so I don't have to worry about it.

Gyshall
Feb 24, 2009

Had a couple of drinks.
Saw a couple of things.
Or, you know, Remote Desktop Server.

Thanks Ants
May 21, 2004

#essereFerrari


That's a stupid way of licensing a website, and there's no way you're having multiple RDP sessions to a Windows desktop without hacking around and replacing bits of it with some unsigned crap found on the internet.

Get some RDS CALs.

Wizard of the Deep
Sep 25, 2005

Another productive workday
This is more a question for Dark Helmut, but I figured the rest of the thread might derive some synergistic leverages or provide paradigm-shifting advice.

I just got a call from Recruiter Mary*, and she was pitching the same position that I talked to Recruiter Cynthia* about last week. After reviewing the position with Cynthia, I asked her to submit me last week. I was up-front with Mary that I had already talked to Cynthia about this, and asked Cynthia to submit me. It didn't suck all the energy out of Mary, but it was definitely noticeable. I have not talked to Cynthia yet. Should I mention this contact to #2?

I think someone, probably Dark Helmut, mentioned how it was bad to be submitted by two agencies for the same job. I am remembering that right, right?

I told Mary that I was definitely interested in other positions, both here and around the country, and it took two hours to get the email she promised. Should I forward over my current resume, or this bridge already burned by honesty? I'd worked with her coworker about two years ago, and I've changed positions since then.


*Names changed to confound the witnesses

adorai
Nov 2, 2002

10/27/04 Never forget
Grimey Drawer

Zero VGS posted:

We have a login for a research website that is licensed for one device at a time. Lawyer checked the EULA and it seems like there's no reason we can't have multiple users all logging into the device, as long as it doesn't run afoul of Microsoft's licensing.

Might make more sense to go Linux for this the more I think about it, so I don't have to worry about it.
Generally, the licensing is smarter than that. They almost always mean end user device, aka the number of keyboards.

Chickenwalker
Apr 21, 2011

by FactsAreUseless
.

Chickenwalker fucked around with this message at 03:00 on Mar 1, 2019

jaegerx
Sep 10, 2012

Maybe this post will get me on your ignore list!


Zero VGS posted:

Is there anything free for Windows that'll allow multiple remote sessions without leveraging RDP? Like, if I have multiple users on a PC can I have TightVNC or something else support having different people work off the PC at the same time?

If not, is there a Linux Live CD of some sort that would be well suited for that or can they pretty much all handle multiple remote sessions out of the box?

You could setup a proxy server. The only device connecting to that website would technically be the proxy server since the clients are connecting to the proxy.

mayodreams
Jul 4, 2003


Hello darkness,
my old friend

Chickenwalker posted:

Anybody ever worked with Avid hardware? ISIS 5000 particularly?

I built out an ISIS before I left my last job, and I think it was a 5000 series.

Alfajor
Jun 10, 2005

The delicious snack cake.
Today: 5th iteration of Helpdesk ticketing system. It's gone like so in 8 years: Sharepoint -> RT-> OTRS -> Mojo Helpdesk -> TrackIT.

Each time, the change has been justified by changes in roles, "agents" and their actual roles, and budget... a bit of a a roller coaster of functionality, agent and end-user friendliness and configurations. TrackIT seems nice, but probably overkill for the size of our IT department of 2, with about 80 new tickets weekly. Oh well, stuck with it for at least another year.

incoherent
Apr 24, 2004

01010100011010000111001
00110100101101100011011
000110010101110010
5 helpdesk systems for 2 users in 8 years? It should be a portal, checkboxes on "where the boo boo hurts", email/phone and a box to explain the boo boo.

Chickenwalker
Apr 21, 2011

by FactsAreUseless
.

Chickenwalker fucked around with this message at 03:00 on Mar 1, 2019

mayodreams
Jul 4, 2003


Hello darkness,
my old friend

Chickenwalker posted:

Did you have to maintain the awful thing?

I only worked there about 9 months after I installed it. I did the LDAP setup, users, and workspace provisioning.

Zero VGS
Aug 16, 2002
ASK ME ABOUT HOW HUMAN LIVES THAT MADE VIDEO GAME CONTROLLERS ARE WORTH MORE
Lipstick Apathy
Another silly compliance question: Is it technically OK to run a Windows 7 or 8.1 Pro workstation as a server, if I'm not using any actual Windows Server roles on it? For instance if it ran only Spiceworks and nothing else, I don't need CALs right?

Dr. Arbitrary
Mar 15, 2006

Bleak Gremlin
Career question:

I'm currently working in a position that's a combination of Desktop Support and Helpdesk. I've been getting new responsibilities with our backup systems and systems administration work, but no new pay.

I got a call about a 6 month contract that pretty much pays the same amount as a Jr. Storage Engineer at a VAR.

Should this be a no-brainer? The pay isn't what I want, but I think that six months experience would be valuable.


Edit:

Also, in contract lingo, what is a "Conversion" like if they offered $xx an hour with an $xxxxxx conversion.

Dr. Arbitrary fucked around with this message at 18:55 on Feb 17, 2015

dogstile
May 1, 2012

fucking clocks
how do they work?

Dr. Arbitrary posted:

Career question:

I'm currently working in a position that's a combination of Desktop Support and Helpdesk. I've been getting new responsibilities with our backup systems and systems administration work, but no new pay.

I got a call about a 6 month contract that pretty much pays the same amount as a Jr. Storage Engineer at a VAR.

Should this be a no-brainer? The pay isn't what I want, but I think that six months experience would be valuable.


Edit:

Also, in contract lingo, what is a "Conversion" like if they offered $xx an hour with an $xxxxxx conversion.

Specialise or die. If the pay is on par and your current place isn't permanent, i'd consider it.

Dr. Arbitrary
Mar 15, 2006

Bleak Gremlin

dogstile posted:

Specialise or die. If the pay is on par and your current place isn't permanent, i'd consider it.

Current position IS permanent, has great benefits and vacation...

But also I got a call between when I posted earlier and now. The deal changed, it's a 20% pay increase. I'm going for it!

But now I'm feeling crazy nervous, it's a 6 month contract to-hire. I've never had a non-permanent job. On the other hand, is any job truly permanent?

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


Is it a contract where you don't have a W-4 or what not? I've heard taxes are estimated differently...

Dr. Arbitrary
Mar 15, 2006

Bleak Gremlin

Tab8715 posted:

Is it a contract where you don't have a W-4 or what not? I've heard taxes are estimated differently...

I don't think so. I think it's more like I work for Company A for 6 months (but I show up at the offices of Company B) and my paychecks come from them. Then if Company B wants to "buy" me, they have to pay Company A the conversion fee.

Roargasm
Oct 21, 2010

Hate to sound sleazy
But tease me
I don't want it if it's that easy

Zero VGS posted:

Another silly compliance question: Is it technically OK to run a Windows 7 or 8.1 Pro workstation as a server, if I'm not using any actual Windows Server roles on it? For instance if it ran only Spiceworks and nothing else, I don't need CALs right?
CALs only apply to explicit access to Windows Server software like Remote Desktop Services. You wouldn't need a CAL to get an IP address or authenticate to the domain, obviously (and in the future at MS, hopefully :rolleye:).

I'm overgeneralizing big time but for an SMB the only client services that Server 2012 R2 can offer without CALs, which Windows 8.1 Pro cannot do period are: AD/DNS/DHCP, WSUS, Volume activation, WDS, backup server, and centralized fileshare management. Single-host Hyper-V is the same (need server or baremetal for a cluster), IIS is the same. Remote Desktop Services is the VDI solution in 2012 R2 and is the huge draw for the CAL model. Just hosting a normal remote desktop session also requires a CAL because gently caress you pay me, whereas something like Teamviewer would not, because it's not a Windows service.

edit: 2012R2 has a beefed up print server, probably as a justification to require CALs *for your printers*

Roargasm fucked around with this message at 23:07 on Feb 17, 2015

Dr. Arbitrary
Mar 15, 2006

Bleak Gremlin

Roargasm posted:

CALs only apply to explicit access to Windows Server software like Remote Desktop Services. You wouldn't need a CAL to get an IP address or authenticate to the domain, obviously (and in the future at MS, hopefully :rolleye:).

http://blogs.technet.com/b/volume-licensing/archive/2014/03/10/licensing-how-to-when-do-i-need-a-client-access-license-cal.aspx

quote:

Q2 - If I have guests that come into my office an temporarily use a Windows DHCP server to grab an IP address to access the Internet, do they need CALs? I guess the takeaway is to never use a Windows DHCP server?

A2 - Yes, they are using a Windows Server service and would need a CAL.

Gyshall
Feb 24, 2009

Had a couple of drinks.
Saw a couple of things.

Roargasm posted:

CALs only apply to explicit access to Windows Server software like Remote Desktop Services. You wouldn't need a CAL to get an IP address or authenticate to the domain, obviously (and in the future at MS, hopefully :rolleye:).

You do actually need a device CAL for anything getting DHCP from a Windows server, or if you authenticate against a Windows domain.

Source: am an "expert" at this poo poo, have been doing it for as long as Microsoft has had the CAL model, both for SMB and enterprise.

Also I wouldn't be afraid of auditing, it isn't like the Microsoft SWAT team is going to come kicking down office doors or anything. In most cases you can "draw out" the auditing process to the point where Microsoft just sees you are making an effort. As long as you fill their spreadsheet out and it all checks out with what you have purchased/licensed, you're good.

Zero VGS
Aug 16, 2002
ASK ME ABOUT HOW HUMAN LIVES THAT MADE VIDEO GAME CONTROLLERS ARE WORTH MORE
Lipstick Apathy
Okay, sounds good since I'm not using any of that stuff at all, Spiceworks only.

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Thanks Ants
May 21, 2004

#essereFerrari


I thought that technet blog post that says you need CALs for guest users had been dismissed as a load of poo poo? Certainly the comments thread seems to point to their own license agreements disagreeing with it.

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