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I got some notices for porn too. It seems they're spamming a whole range of IPs or something. I've haven't downloaded downloaded porn through torrents for at least 8-10 years now...
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Apr 5, 2015 05:32
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Man, I haven't gotten poo poo. Not saying I download a ton of porn, or other :files: but I am a teksavvy subscriber.
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Apr 5, 2015 05:46
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The rate their going, they'll have the entire Canadian ISP range of addresses covered within a couple months so don't feel left out yet! That business model is great though, spam the gently caress out of enough people, might even get the odd guilty one, and just get the smallest reply rate and reel 'em in. It's like a god drat legal nigerian scam.
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Apr 5, 2015 08:09
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And, I woke up this AM to 4 more notices. All from the same alleged date as the earlier one though. Guess some of their bots just aren't fast enough, or Teksavvy is just getting flooded. Good grief.
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Apr 6, 2015 14:20
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slidebite posted:And, I woke up this AM to 4 more notices. All from the same alleged date as the earlier one though. Guess some of their bots just aren't fast enough, or Teksavvy is just getting flooded. Is this something you could get them fined for under CASL? I guess it's technically Teksavvy forwarding them to you, so probably not, but it arguably borders on harassment.
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Apr 6, 2015 14:26
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I got one of those CEG-TEK copyright letters a week ago. Deleted it, but got curious about how much they were asking for, so I clicked the link. I was on my tablet, on the IP the notice had been sent to. I don't imagine they are able to get much data from clicking the link, but I'm probably going to just clear cookies on the tablet anyway. There's not much else to be done. Obviously I'm not 'paying the settlement' that reeks of extortion. In my mind, the likelihood of this going to court is basically nil. Still, I shouldn't have clicked that link. Kept me up last night worrying about it.
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Apr 6, 2015 16:15
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slidebite posted:And, I woke up this AM to 4 more notices. All from the same alleged date as the earlier one though. Guess some of their bots just aren't fast enough, or Teksavvy is just getting flooded. Keep ahold of them all, find anyone else you know who has issues, and bring it to your MP. An American Company trying to extort Canadians might make some guys day as a political "coupe". I actually hope I get one of these, given that I don't torrent anything past legal ISO's, so I can try and light a fire under my MP's rear end. Thankfully I'm NDP up here, so they'll go to town to piss off the PC's 
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Apr 6, 2015 16:53
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infernal machines posted:Is this something you could get them fined for under CASL? I guess it's technically Teksavvy forwarding them to you, so probably not, but it arguably borders on harassment. The problem I have is that who knows how CEG-TEK is coming up with these IPs. I'd like to think there is some logic to it, but the number of notices which seems to be going out to people that have no idea what the hell it's about certainly seems to show there are some holes in the process. Either way, for their apparent business model, it would make no real difference. If you can get real people that torrent all the better, but if you ensnare some innocent dupe that is shocked enough to just pay something to make it go away, I don't think they'll be fussy about it. Siochain posted:Keep ahold of them all, find anyone else you know who has issues, and bring it to your MP. An American Company trying to extort Canadians might make some guys day as a political "coupe". I actually hope I get one of these, given that I don't torrent anything past legal ISO's, so I can try and light a fire under my MP's rear end. Thankfully I'm NDP up here, so they'll go to town to piss off the PC's I guess it wouldn't hurt to contact him about it and to voice my displeasure at the whole law, but since there is also pretty much a nil chance the trolls will move forward since they actually have to get a court order to get names I'm not sure if it's worth the effort.
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Apr 6, 2015 19:50
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These notices remind me a lot of the RCMP virus that went around(probably still is). When infected a computer wouldn't the desktop and instead just show a message saying your computer was locked because of illegal activity and to play a fine to the RCMP/CSIS/Interpol/FBI via ukash wire. No way to tell for sure how much they made, but I know a number of people who paid up at the time just from working tech support at an ISP.
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Apr 6, 2015 20:37
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slidebite posted:My MP is CPC, and not exactly one who is known as a go-getter. His nickname for some time was "the man who wasn't there" and his riding is getting changed so he won't even be my MP come October so he's pretty lame duck as it is. The new CPC candidate who will become the next MP (it's not even a contest, Southern Alberta) might actually be a better person to talk to. She's a relatively young woman and seems to have the right attitude, but once again, she won't be my MP until October. Honestly, I'd even reach out to the up-and-coming MP and voice your opinion. Even non-sitting members can help push change/info, and speaking with a younger person might get someone who knows what the hell you are talking about. That, and currying some favor with someone who isn't "the person" yet is always a good thing. I mostly just want to see this company get its dick slammed in the door, fined out the rear end, and get rid of this crooked business practice.
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Apr 6, 2015 20:59
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DariusLikewise posted:These notices remind me a lot of the RCMP virus that went around(probably still is). When infected a computer wouldn't the desktop and instead just show a message saying your computer was locked because of illegal activity and to play a fine to the RCMP/CSIS/Interpol/FBI via ukash wire. No way to tell for sure how much they made, but I know a number of people who paid up at the time just from working tech support at an ISP. It might not even be CEG-TEK, someone might have written something to spam various Canadian ISPs with these things, knowing that the ISPs are required now to forward the email.
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Apr 6, 2015 21:30
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slidebite posted:I do not hold any ill-will towards Teksavvy whatsoever. I am 99.9% sure the "claimant" is just saying that some IP address download files, you need to forward them this notice since it is one of your companies IPs, rinse, repeat. I wasn't suggesting you file against Teksavvy, I was suggesting you file against CEG-TEK or whoever is handling the notification process on their end. Because as you say, the process appears both random and repetitive and you are being spammed by spurious notices. My reference to Teksavvy was simply that you may not be able to file a complaint against CEG-TEK under CASL since technically it's Teksavvy that's forwarding you the messages, CEG-TEK is not contacting you directly.
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Apr 7, 2015 00:55
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I would rather not give CEG-TEK any possible avenue whatsoever to get my name and personal information which is another reason I'm a little hesitant even talking to MPs or anyone about it. It does annoy me but assuming they eventually stop with notices (granted, an "if" at this stage) it should just go away as they really have no way to even know who the hell I am short of a court order.
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Apr 7, 2015 03:43
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I figure this is a good place to ask, as people in here are pretty well informed and I trust opinions, so, in about 3 months I'm switching internet providers away from Telus because I need a bit more speed to watch Netflix and Skype at the same time. Assuming maximum use case would be HD Netflix, skype, and playing an online game all at the same time, who's the best provider in Edmonton, and what kind of package should I be looking for? I've looked at Teksavy, but some of the options on their site are perplexing and I legit don't know if any of them would be important. I'm also interested in solid service at a good price rather than e-dick waving. Any input would be appreciated.
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Apr 7, 2015 03:45
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25/5 should be ample. Teksavvy DSL uses Telus infrastructure which is pretty drat solid. Personally, I go unlimited because there are times I watch a fair amount of Netflix and download a bunch of stuff via Steam or PSN so I'd rather not worry about going over even if it'll rarely, if ever, happen.
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Apr 7, 2015 03:53
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CBC finally noticed the copyright trolls
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Apr 11, 2015 15:13
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And they have a screenshot of a 90mb Harry Potter MOV file. How did they even find something so old?
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Apr 11, 2015 16:13
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No idea. I don't even have any idea what software that is, so I'm inclined to say "artist's depiction" and the artist behind it has no idea how big movies actually are (or what MP4 and MKV containers are).
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Apr 11, 2015 22:52
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Skandranon posted:And they have a screenshot of a 90mb Harry Potter MOV file. How did they even find something so old? I bet that a trailer from apple for the movie not a pirated copy.
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Apr 11, 2015 22:55
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Noticing my evening 25/5 DSL is really taking a dump the last few nights in particular. Anyone else out west in Teksavvy land having issues? According to Teksavvy's status page: quote:DSL customers in BC and AB may experience slow speeds or network congestion issues during peak hours. We are aware of the issue, and working toward a resolution. ETA early-mid June (delayed from April). It's pretty crappy. 9:45PM in Alberta
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Apr 15, 2015 05:28
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slidebite posted:Noticing my evening 25/5 DSL is really taking a dump the last few nights in particular. Seems fine in the lower mainland. 
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Apr 15, 2015 09:48
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Sprawl posted:Seems fine in the lower mainland. That's 2am, you're waaaaaay out of anything approaching 'peaktime'. Try doing it again around 6-9pm your time and see then.
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Apr 15, 2015 09:53
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Teksavvy got back to meTeksavvy posted:Yes, you appear to be part of the congestion issue that is reported. Unfortunately a Ticket cannot be opened for this issue as there is already a pending fix. This is a known issue that we are working to resolve. Good thing I don't do my streaming on evenings or weekends  Actually, I can still watch 480 on netflix pretty well, but I suspect it'll choke at 720 let alone 1080.
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Apr 15, 2015 16:18
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And it'll be fixed in only two months! Now that's service.
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Apr 15, 2015 18:15
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infernal machines posted:And it'll be fixed in only two months! To be fair, the smaller ISPs are completely at the mercy of the main providers. Rogers/Bell/Tekus constantly pull poo poo like this to gently caress over people who don't pay them directly.
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Apr 15, 2015 18:59
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Skandranon posted:To be fair, the smaller ISPs are completely at the mercy of the main providers. Rogers/Bell/Tekus constantly pull poo poo like this to gently caress over people who don't pay them directly. Yes, this gets trotted out every time, and it's completely true. And also completely unhelpful if you need to use your internet service in the interim.
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Apr 15, 2015 19:07
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So don't reward the shitheads. Go use Starbucks wifi if you're so hard-up for internet access.
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Apr 15, 2015 19:08
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teethgrinder posted:So don't reward the shitheads. It doesn't really help the situation to make suggestions that are even less helpful and more dismissive of the problem than Rogers/Bell/Telus' customer service.
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Apr 15, 2015 19:12
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infernal machines posted:And it'll be fixed in only two months! I assume the process is the same for DSL, but on cable when a node needs to be split there was always a lot of red tape and permits needed from the city planning board or whatever before we could even start constructing another node to split. Also the technology behind cable can't tell you how overloaded a node is past 100% so half the time you would split a node and both of them would come up at 100% within 2 weeks.
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Apr 15, 2015 19:14
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thexerox123 posted:It doesn't really help the situation to make suggestions that are even less helpful and more dismissive of the problem than Rogers/Bell/Telus' customer service. You're right. Let's just skip the issue altogether and buy robetel service.
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Apr 15, 2015 19:30
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I'm not arguing any particular course of action, I'm just pointing this out as an issue I've run into before, specifically with Teksavvy, that had a similar resolution timeline. Regardless of who's "fault" it is, if I'm paying Teksavvy I generally expect Teksavvy to be able to provide the service I'm paying for or adjust our arrangement accordingly. Despite the prevailing attitude around here it's not my responsibility to make Teksavvy's business model work.
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Apr 15, 2015 19:45
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infernal machines posted:I'm not arguing any particular course of action, I'm just pointing this out as an issue I've run into before, specifically with Teksavvy, that had a similar resolution timeline. I guess we expect you to be a little more outraged at the shenanigans by robotel. That's what this thread is for, yeah?
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Apr 15, 2015 19:48
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thexerox123 posted:It doesn't really help the situation to make suggestions that are even less helpful and more dismissive of the problem than Rogers/Bell/Telus' customer service. It's literally what I did? Bell took three weeks to properly hook up my TekSavvy connection. I just took my laptop to Starbucks across the street in the interim when I really needed to do poo poo online. Why the hell would I want to reward Bell with a contract for their misbehaviour? gently caress them. (The first Bell tech ripped the ethernet out of the wall-socket and walked out without saying anything.)
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Apr 15, 2015 19:53
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I'm outraged plenty, I'm just sick of them being used to excuse literally every complaint anyone has about the smaller providers, especially Teksavvy. As long as this is a Bell infrastructure issue, yeah this is 100% bullshit and that resolution timeline is beyond pale. It's just really unfortunate that the solution is still "well, just wait two months". On the other hand Teksavvy has repeatedly oversold their service to the extent that their core infrastructure or edge links can't handle the volume. This also causes major performance issues and has been hand waved as somehow being the fault of the incumbents, until it comes to light that only Teksavvy customers are being affected. infernal machines fucked around with this message at 19:58 on Apr 15, 2015 |
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Apr 15, 2015 19:54
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infernal machines posted:I'm outraged plenty, I'm just sick of them being used to excuse literally every complaint anyone has about the smaller providers, especially Teksavvy. Assuming what you said is true, you have my sympathies. We all are in a terrible place in regards to internet in this country (hence the thread). I don't know what the correct solution is, just that the worst thing to do is going back to robotel.
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Apr 15, 2015 20:08
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Not trying to further any argument here but don't they all oversell their service?
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Apr 15, 2015 20:08
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Zigmidge posted:Not trying to further any argument here but don't they all oversell their service? To varying extents, yes. From discussions I've had with another vendor I use it seems Teksavvy has taken to doing it more than others recently and that's been reflected in the service issues they've experienced over the last couple years. In this specific case you'll notice it's a speed issue that only occurs during peak time on dsl. No where is the congestion there? It's either Teksavvy's link to the incumbent's last mile infrastructure or Teksavvy's internal network. Both of which are exclusively Teksavvy's responsibility. infernal machines fucked around with this message at 20:40 on Apr 15, 2015 |
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Apr 15, 2015 20:12
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infernal machines posted:To varying extents, yes. From discussions I've had with another vendor I use it seems Teksavvy has taken to doing it more than others recently and that's been reflected in the service issues they've experienced over the last couple years. Not sure what it's like out West, but last time there was congestion in Ontario, Teksavvy had a multiple Gbps links, collecting dust waiting weeks ( the longest time incumbents have to respond, per-CRTC rulings) for the respective incumbent to light them up. Is Teksavvy's dismissive "blame the incumbent" attitude towards every aspect of support annoying as gently caress? Yup, but sometimes they have no legal recourse to make the incumbents stop dragging their feet. (Ironic I am defending Teksavvy while I currently have a half-bricked DSL modem due to Bell pushing a bum firmware update and both parties are effectively telling me, get hosed  )
John Capslocke fucked around with this message at 21:08 on Apr 15, 2015 |
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Apr 15, 2015 21:02
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Is there a technical reason why Teksavvy cannot offer me 50/10 on DSL where Telus can at the same address? Or is it a business/strategic/marketing reason?
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Apr 15, 2015 21:21
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Mantle posted:Is there a technical reason why Teksavvy cannot offer me 50/10 on DSL where Telus can at the same address? Or is it a business/strategic/marketing reason? Odds are Telus won't let them. Same like Start.ca who cannot offer 250/20 because Rogers won't let them (the reason is that they need a special kind of modem and poo poo, but in reality ... why not keep them out if you can?).
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Apr 15, 2015 21:30
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