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MC Fruit Stripe posted:
This is kinda where I lost interest, but I'll say that anyone who said something towards the middle and in particular the answer above is where I fall. Is it your boss's responsibility to teach you a new technology that reasonably falls under the realm of what you do? Like Windows 10 to a desktop person or a new flavor of Javascript your company wants to check out? Why would you NOT take the initiative? Conversely if they implement something vastly different maybe it skews more towards their side but it's certainly not as polarized as you make it sound.
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Oct 15, 2015 16:59
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Dark Helmut posted:This is kinda where I lost interest, but I'll say that anyone who said something towards the middle and in particular the answer above is where I fall. Is it your boss's responsibility to teach you a new technology that reasonably falls under the realm of what you do? Like Windows 10 to a desktop person or a new flavor of Javascript your company wants to check out? Why would you NOT take the initiative? Conversely if they implement something vastly different maybe it skews more towards their side but it's certainly not as polarized as you make it sound. In my experience, regardless of whose responsibility it is, you won't get trained unless you ask. Even then, you probably won't be given the resources you need to be trained or learn what you need to survive. Take this with a grain of salt, though. I've worked in some pretty lovely places. It may be his job to train you, but it's YOUR job to be able to do YOUR job. If poo poo hits the fan and it's something that you don't know, but should. Who is going to get blamed? Do everything within your power to take initiative and learn all you can.
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Oct 15, 2015 17:13
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I think it's reasonable that the employee is expected to stay up to date on the technology for their position, in so far as keeping up to date with version differences, standards and practices, etc. However, if the employer notices a weakness, wants to add responsibilities to the position, or wants to go through a bigger technology change, they should put resources available to the employee for training.
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Oct 15, 2015 17:37
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Vulture Culture posted:This isn't an "or" question. My answer would be "both". The senior team members and our manager sat down and defined the core competencies for the different groups in our department. These are set out in the Goals and Objectives for each person and they're expected to be trained/certified in these areas. Our manager will occasionally nudge/prod someone who is not on track. The seniors are expected to develop training materials and KB information and mentor the juniors. On top of that, we're expected to come to our manager with any additional training requests beyond the core curriculum. As long as we can show relevance, it's typically not an issue getting it. It's also what will push you into "Exceeds Expectations" for the "Professional Development" part of our Annual Reviews. So yeah, a manager has a responsibility to make sure team members have a base level of training. But an employee has to take some initiative and responsibility if they want to grow and learn beyond that.
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Oct 15, 2015 17:40
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The question is about an existing employee though, not a new one. A new one should always be brought up to speed.
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Oct 15, 2015 17:48
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MC Fruit Stripe posted:The question is about an existing employee though, not a new one. A new one should always be brought up to speed. Then if it's over and above what's required for the position, I'd say it's on you to show a little initiative and request training.
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Oct 15, 2015 17:50
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MC Fruit Stripe posted:The question is about an existing employee though, not a new one. A new one should always be brought up to speed.
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Oct 15, 2015 18:11
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I haven't described anything, other people have simply run with what I've asked and added to it. All I am asking is if it is my responsibility to learn what I don't know, or if it is my boss's to teach me.
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Oct 15, 2015 18:13
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MC Fruit Stripe posted:All I am asking is if it is my responsibility to learn what I don't know, or if it is my boss's to teach me.
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Oct 15, 2015 18:14
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Whoops, wrong thread.
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Oct 15, 2015 18:14
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MC Fruit Stripe posted:I haven't described anything, other people have simply run with what I've asked and added to it. All I am asking is if it is my responsibility to learn what I don't know, or if it is my boss's to teach me. I wonder why people are running with what you've asked, since you haven't given any details.
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Oct 15, 2015 18:16
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Is there a wireless screencasting solution that works well for both Windows and Mac platforms? Even better if it works on a enterprise WPA-2 network (or just gets wired) Miracast: no win 7 support, no mac support? Apple TV: requires itunes on Windows? Chromecast? My smart TVs don't support Enterprise WPA-2 but otherwise they're not bad.
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Oct 15, 2015 18:24
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MC Fruit Stripe posted:I haven't described anything, other people have simply run with what I've asked and added to it. All I am asking is if it is my responsibility to learn what I don't know, or if it is my boss's to teach me. Your responsibility to seek out and learn new things to advance your career. His responsibility to fill gaps in your skills against the job he expects you to perform. All the really stellar IT guys I've worked with are the self-starter, voracious-consumer-of-new-knowledge types, so the question seems suspect to begin with.
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Oct 15, 2015 18:30
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Update your LinkedIn everyone. Computer janitors are going extinct. http://9to5mac.com/2015/10/15/ibm-mac-support/
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Oct 15, 2015 18:31
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Having supported Macs and PCs as long as Macs and PCs have existed this seems like bullshit.
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Oct 15, 2015 18:47
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Honestly, IBM is doing everyone a favor by not hiring them. gently caress IBM.
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Oct 15, 2015 18:50
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It depends what you be to be trained on, for example lets say you're the new Midrange Admin. A quick search pulls up Avnet as a IBM Education Partner, IBM i Administration for $4k in classes throughout various major metros over a week. This is real IT Training, what one ought to expect out of an employer. Things like CBT Nuggets are great and all but it doesn't beat a trainer who you can ask questions too.
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Oct 15, 2015 18:56
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MC Fruit Stripe posted:I haven't described anything, other people have simply run with what I've asked and added to it. All I am asking is if it is my responsibility to learn what I don't know, or if it is my boss's to teach me. The answer is still both. If your boss wants to investigate a new solution, it's his responsibility to get you involved with learning and training so he has the resources necessary to implement. If you want to propose a new solution, it's on you to learn it and request budget expenses for training. If you want to learn it just to learn it and it won't impact your environment, it's on you for the whole thing start to finish. Your boss isn't going to approve training for poo poo he doesn't know about or hasn't thought of yet, so either side sitting and waiting for requests from the other instead of taking initiative isn't going to get anybody anywhere. It can't be one or the other.
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Oct 15, 2015 19:03
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Dick Trauma posted:Having supported Macs and PCs as long as Macs and PCs have existed this seems like bullshit. Getting rid of legacy hardware and software reduces support costs? Who could have known. This is more an endorsement of modern management tools (Casper in this case) and the webification of enterprise software than a Mac good Windows bad comparison.
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Oct 15, 2015 19:28
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Thanks for the suggestions guys! Pluralsight looks great for what he really wants which is a lot of VMWare stuff and still provides stuff for me for some certs I want over the next year. Safari books looks interesting, and if he doesn't go for both I'll probably look into Safari for myself.
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Oct 15, 2015 19:33
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Dick Trauma posted:Having supported Macs and PCs as long as Macs and PCs have existed this seems like bullshit. “It is difficult to get a man to understand something, when his salary depends upon his not understanding it!”
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Oct 15, 2015 19:35
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Just want to say APC has the best music on hold I've ever heard. Dark Helmut what is your email? Or can you email me at pledgeapehouse at Hotmail? I am relocating and could use a recruiter.
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Oct 15, 2015 19:45
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MC Fruit Stripe posted:I haven't described anything, other people have simply run with what I've asked and added to it. All I am asking is if it is my responsibility to learn what I don't know, or if it is my boss's to teach me. Is this a Zen koan or something?
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Oct 15, 2015 20:07
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Last week I went on a good set of interviews with a company located in my area. Yesterday I got an email from the recruiter that they thought my interviews were "very positive engagements" with them and that they're awaiting on the hiring manager to make the final move. That's the good. The bad is that I just got let go today from the small MSP that I currently work at. Boss man said there simply wasn't enough work to justify it - which tbh he's right on. A good 50% of my time there was sitting around nothing. Still kinda blindsided me though. I'm currently at the gym 
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Oct 15, 2015 20:12
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poo poo deal. Hopefully those interviews turn into something for you sooner rather than later.
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Oct 15, 2015 20:15
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chocolateTHUNDER posted:The bad is that I just got let go today from the small MSP that I currently work at. Boss man said there simply wasn't enough work to justify it - which tbh he's right on. A good 50% of my time there was sitting around nothing. Still kinda blindsided me though. An msp that isn't constantly growing and requiring more work is in serious trouble anyway. I have more than 50% free time so I'm worried about this happening to me, but I'm filling the time getting certs and proposing new poo poo nobody here knows how to handle so I can gain some job security. My biggest relief is I keep getting pulled in to meetings I have nothing to do with because my boss wants me more involved across the whole tech department.
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Oct 15, 2015 20:24
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Judge Schnoopy posted:An msp that isn't constantly growing and requiring more work is in serious trouble anyway. Yes, and the MSP I worked at was definitely having trouble growing. Guess the signs were there.
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Oct 15, 2015 20:26
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cremnob posted:“It is difficult to get a man to understand something, when his salary depends upon his not understanding it!” If my salary depended on not understanding things I'd be retired by now!
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Oct 15, 2015 20:27
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Dick Trauma posted:If my salary depended on not understanding things I'd be retired by now! Printers alone could fund my retirement.
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Oct 15, 2015 20:29
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MC Fruit Stripe posted:I haven't described anything, other people have simply run with what I've asked and added to it. All I am asking is if it is my responsibility to learn what I don't know, or if it is my boss's to teach me. Do you mean specifics about your infrastructure, or technology in general? In either case I've never had any sort of instruction and have been left to drown/flounder/swim on my own, and I've managed alright. *first day on the job*  HEY THE WHOOZIEWHATSITS IS DOWN AGAIN! FIX IT NOW BEFORE THE PLACE GOES UP IN FLAMES! What's a whooziewhatsits? Boss: I suppose you'll find out, won't you? *4 hours later* so everything here is completely broken and implemented like poo poo. I have no idea how you've managed to survive up to this point. I'm sure you'll have it all fixed by the time I come in tomorrow./story of my life.
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Oct 15, 2015 20:58
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At least at my new fancy west Michigan job (suck it east Michigan  ) I am in charge of wrecking all of our old software as soon as possible.
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Oct 15, 2015 21:11
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ratbert90 posted:At least at my new fancy west Michigan job (suck it east Michigan come to the 313 and say it to my face bitch!!!!!
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Oct 15, 2015 21:37
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KS posted:Is there a wireless screencasting solution that works well for both Windows and Mac platforms? Barco ClickShare
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Oct 15, 2015 21:39
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unclenutzzy posted:come to the 313 and say it to my face bitch!!!!! Oh I'm sorry, I can't hear you over our nice roads.
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Oct 15, 2015 21:40
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KS posted:
We use this and airparrot.
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Oct 15, 2015 22:08
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Bigass Moth posted:Just want to say APC has the best music on hold I've ever heard. One time I called TigerDirect and the hold music was a live orchestra cover of Chrono Trigger, I was like what goon is working in their IT department?
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Oct 15, 2015 22:17
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Thanks Ants posted:Barco ClickShare Lub my Clickshares. 
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Oct 15, 2015 22:19
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Have you seen https://www.barco.com/en/Products/ClickShare-application-software/Central-management-for-all-ClickShares-in-the-organization.aspx
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Oct 15, 2015 22:29
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KennyTheFish posted:We use this and airparrot. Seconding this
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Oct 15, 2015 22:36
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Zero VGS posted:One time I called TigerDirect and the hold music was a live orchestra cover of Chrono Trigger, I was like what goon is working in their IT department? I heard the theme to Metal Gear Solid 2 while on hold with Intuit once. gently caress Intuit btw
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Oct 16, 2015 00:18
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