|
Beet Wagon posted:Seriously, that Cutlass commercial was great, and was basically 100% "Things You Can't Do In A Cutlass" except for the part where she got out of it. Ben just replied via Twitter and as usual doing damage control lol gently caress you Ben, you cholesterol laden pig poo poo
|
#
?
Jan 19, 2016 17:59
|
|
|
|
| # ? Apr 25, 2024 14:17 |
|
|
Chin posted:That's thirty jpegs a second for multiple minutes! Why would you want to just throw 3600 jpegs on Youtube when you could sell them each for hundreds of dollars?! Nah, I suppose I just remember their modus operandi as to .jpegs from the previous years and, you're right, they'll just stick to this simple baseline from now on since by now they're likely to gently caress up anything more complex than a still .jpeg. It's not like it won't still bring them in several million dollars more lol...
|
|
#
?
Jan 19, 2016 18:00
|
|
|
Beet Wagon posted:I'm not super upset about them saying private servers are the last thing on their minds right now. That kind of makes sense - obviously building the game is gonna take priority, and they never technically said they weren't going to do it. I'm upset about it because this is the number one reason Elite: Dangerous backers started bitching and moaning about that game. A private server is completely impractical and stupid for a game of this magnitude, but the E:D team just straight up said this and everyone poo poo on them, CIG have the audacity to claim it's not being scrapped, it's simply "delayed until an undisclosed point in the future post release, prior to which they won't have looked at or even thought about how it would work" and these idiots lap it up. It's been canned and CIG get away with it because they blatantly lie about it and their fans are too stupid to realise it. It's loving infuriating.
|
|
#
?
Jan 19, 2016 18:00
|
|
|
Ben started doing damage control about the cancelled commercial yesterday on twitter: "Yeah, I think that's the case. Retaliator commercial is just waiting for cinematics assets to free up from SQ42." Is it cancelled? Is it delayed? Nobody knows! Gosh, isn't games development exciting? e: There's always somebody a step ahead of me!
|
|
#
?
Jan 19, 2016 18:00
|
|
|
Beet Wagon posted:Ben started doing damage control about the cancelled commercial yesterday on twitter: Haha "cinematics assets" Tell the truth Ben you ate that loving commercial Just printed it frame for frame and put it on a mound of pizzas
|
|
#
?
Jan 19, 2016 18:05
|
|
|
thanks ben
|
|
#
?
Jan 19, 2016 18:06
|
|
|
A Neurotic Jew posted:https://forums.robertsspaceindustries.com/discussion/314106/customer-service-is-it-a-joke The fact that high dollar customers airing legitimate complaints and not being immediately shut down really does amount to things "getting out of control" at CIG is absolutely hilarious. 
|
|
#
?
Jan 19, 2016 18:07
|
|
|
I'm loving the ways CIG seems to be operating as if it were a small indie studio, like they can't afford to have a real CS team, and needs to wait to "free up assets" in order to reach a promised stretch goal or put work into the ships which people spent real money on. Meanwhile they construct a new LA studio with boutique furniture + mocap playpen for chris for [reasons]. Then die-hards defend their actions by saying they are good at prioritizing. 
|
|
#
?
Jan 19, 2016 18:09
|
|
|
Beet Wagon posted:Seriously, that Cutlass commercial was great, and was basically 100% "Things You Can't Do In A Cutlass" except for the part where she got out of it. Even the exit part was false advertising. She was neither ejected via the turret at 1000 m/s speed or fell trough the floor on exit, both standard and recommended Cutlass egress methods.
|
|
#
?
Jan 19, 2016 18:10
|
|
|
A Neurotic Jew posted:Is CIG just completely asleep at the wheel right now? This is all happening on the general board at RSI. I mean, I'd at least expect alot more Lesnick and Huckaby damage control posts at this point. It's getting out of control. Sounds like another Derek Smart alt trying to prove that Chelsea was somehow superior to the finely oiled CS machine that Sandi is running when not off site trying to land acting gigs.
|
|
#
?
Jan 19, 2016 18:11
|
|
|
G0RF posted:The fact that high dollar customers airing legitimate complaints and not being immediately shut down really does amount to things "getting out of control" at CIG is absolutely hilarious. Makes me wonder how much of the impetus to control internet opinion is coming from Sandi, who's loving around on the other side of the planet atm.
|
|
#
?
Jan 19, 2016 18:11
|
|
|
G0RF posted:The fact that high dollar customers airing legitimate complaints and not being immediately shut down really does amount to things "getting out of control" at CIG is absolutely hilarious. Have to wonder how someone who spunked 10K at this project feels when CS can't be bothered to respond to them for weeks and a morbidly obese man tells them off and closes their thread when they complain on the forums.
|
|
#
?
Jan 19, 2016 18:11
|
|
|
Beet Wagon posted:Ben started doing damage control about the cancelled commercial yesterday on twitter: Seriously? Like, the assets can only be used by one person one at a time or something? What the gently caress, that's his excuse? Or are we talking physical models or something? That's the only way it'd make sense. Just loving copy paste and boom, you have duplicate assets, hand them out to everyone, done.
|
|
#
?
Jan 19, 2016 18:11
|
|
|
Berious posted:Have to wonder how someone who spunked 10K at this project feels when CS can't be bothered to respond to them for weeks and a morbidly obese man tells them off and closes their thread when they complain on the forums. 
|
|
#
?
Jan 19, 2016 18:13
|
|
|
KiddieGrinder posted:Seriously? Like, the assets can only be used by one person one at a time or something? What the gently caress, that's his excuse? In CIG terminology, the assets refer to staff, and the 3d models are the merchandise hope this clears it up /loaf
|
|
#
?
Jan 19, 2016 18:14
|
|
|
 [$5000-$9999] almost there....
|
|
#
?
Jan 19, 2016 18:18
|
|
|
KiddieGrinder posted:Seriously? Like, the assets can only be used by one person one at a time or something? What the gently caress, that's his excuse? My guess is he's trying to push more at the "We only have so many guys who can make cinematics" argument, which is hilarious because that's only like the second worst way to respond to the question. Ben, if you're reading this, here's what you post: "Yes, there WILL be a Retaliator commercial. Right now though, we're really dedicated to getting Squadron 42 complete and ready for release. We want to make sure that having a good game that is fun to play is the number one priority at Cloud Imperium. Commercials, private servers, and all the other extras are coming, but not right now.
|
|
#
?
Jan 19, 2016 18:19
|
|
|
Berious posted:Have to wonder how someone who spunked 10K at this project feels when CS can't be bothered to respond to them for weeks and a morbidly obese man tells them off and closes their thread when they complain on the forums. well they got their
|
|
#
?
Jan 19, 2016 18:19
|
|
|
KiddieGrinder posted:Seriously? Like, the assets can only be used by one person one at a time or something? What the gently caress, that's his excuse? That overgrown boar is talking about people as assets
|
|
#
?
Jan 19, 2016 18:19
|
|
|
Speaking of CS I love their excuse for the eternal slowness that they've totally recruited a bunch of people but it takes so long to train them. I've done these poo poo jobs before, the vast majority of queries are simple poo poo someone can work through a script to solve. You can get someone up to speed and useful doing that in a week. If they can't handle something they can send it up the chain. We're not even talking phone support where you piss customers off by handing their case around, there is really no excuse except we have your money already so gently caress you.
|
|
#
?
Jan 19, 2016 18:20
|
|
|
AP posted:
They're been working on that commerical for 18 months.
|
|
#
?
Jan 19, 2016 18:20
|
|
|
Hey, when you have 36 different clothing manufacturers in the Verse...some sacrifices need to be made. Hopefully they have a Big and Tall store.
|
|
#
?
Jan 19, 2016 18:24
|
|
C-Bangin' it 
|
Colostomy Bag posted:Hey, when you have 36 different clothing manufacturers in the Verse...some sacrifices need to be made. Wonder if all that clothing will be bland and boring like everything else.
|
|
#
?
Jan 19, 2016 18:27
|
|
|
AP posted:Which seems to let them off the hook for the odd things that come up like the child's t-shirt because VAT is complicated. It's not that complicated, it's just that people tie themselves in knots trying to understand where it's applied, or how it's taken. Disclosure: I used to do VAT returns for a raft of companies. It looks like single use prepaid cards (ie telephone cards) were VAT exempt, while pre-paid credit (general purpose) cards are covered by VAT. This makes sense because the telephone cards are locked to a vendor, whereas general purpose cards could be used a multiple vendors. Any card issued by CiG in the EU would be VAT exempt because it would only be usable with CiG. Because I like to source my poo poo - http://www.lexology.com/library/detail.aspx?g=6bf19906-997b-4ea8-a320-a21f0fb98dd2 VAT should be applied to any sale made in the EU where applicable, It is entirely possible to pay VAT twice, but it will only appear in the accounting of the vendor once. it's literally a _passthru_ in terms that your taxable amount is the amount of VAT collected minus any VAT paid. Note that paying VAT twice is not evidence of malfeasance; fuckups happen all the time, and I've stared down a 10,000 GBP VAT bill because I hosed up the sourcing of a vacuum pump; Again her madge's revenue men are far more interested in money than punitive action. If you've never seen a VAT form, there are five large boxes where you show this working out; Americans, go check them out, British forms have been through many revisions so that loving grocers can fill them out and come with explanatory booklets. Any shortfall in the numbers has to be made up by the vendor, do not collect $200, do not pass go. The legal portions of the transaction in the EU is that they _MUST_ show the taxation split on the receipt/invoice. This is then passed down the line, so if a company buys a VAT'd good, they'll show that they've paid in their accounts, and it comes out of their VAT return. This is a _requirement_ that was originally applied to the Sale of Goods Act in the UK. EightAce posted:You are dead right with this . BUT , I don't think that even CIG are stupid enough to gently caress with the VAT man in the uk. They are worse than the IRS stateside and people do some lengthy prison terms for fiddling VAT. Many such cases went to court last year and the perpetrators are now looking at 5 year jail terms minimum. That was for outright fraud. They're more lenient unless you have history with them, and you have to not pay their demands for quite a while to get the hammer brought down. MeLKoR posted:You just don't notice this in the EU because both cards and ships already have VAT included so the ship would be quoted at $1200 and not $1000. They should be splitting that out. if you have a receipt from CiG, it should clearly state the tax paid. If it doesn't, then they're in contravention of EU sales law. Libluini posted:For gently caress's sake giftcards aren't taxable, there's no VAT for cards. General purpose cards have been taxed since 2012. pre-paid single use cards have not been.
|
|
#
?
Jan 19, 2016 18:29
|
|
|
Beet Wagon posted:I'm not super upset about them saying private servers are the last thing on their minds right now. That kind of makes sense - obviously building the game is gonna take priority, and they never technically said they weren't going to do it. I can't imagine anyone here is really upset about it. I'm a bit flabbergasted that they are still taking 10$ preorders for the manual on modding the private servers though. Beet Wagon posted:My guess is he's trying to push more at the "We only have so many guys who can make cinematics" argument, which is hilarious because that's only like the second worst way to respond to the question. It's also more hilarious when you remember that if it doesn't come from Croberts, it's opinion not fact. So Ben's totally delaying non-answer is actually completely pointless as he has no authority to answer anything. I wonder when the brown sea will remember that. That statement... In a "proper" world that statement would be a CS nightmare since your community team can no longer accurately provide information to your customers. Matlock Birthmark fucked around with this message at 18:43 on Jan 19, 2016 |
|
#
?
Jan 19, 2016 18:37
|
|
|
I Greyhound posted:They're been working on that commerical for 18 months. And every month that goes by, a new space game doing at least one thing SC promised better crop up... I bet an small-average sized indie studio could release a simple and fun "hommage to wing commander" game with animated (or slide) cutscenes before SQ42 get in public beta.
|
|
#
?
Jan 19, 2016 18:41
|
|
|
Matlock Birthmark posted:That statement in a "proper" world that statement would be a CS nightmare since your community team can no longer accurately provide information to your customers. Makes me wonder how in the world he was even allowed to make that statement. Imagine if the CEO of Verizon went public saying "nothing anyone in this company says means anything unless it's me - my word is good, nobody else's is" - how the gently caress do you run a business then? If every single client-facing interaction is immediately declared suspect and invalid by the CEO?
|
|
#
?
Jan 19, 2016 18:41
|
|
|
Matlock Birthmark posted:It's also more hilarious when you remember that if it doesn't come from Croberts, it's opinion not fact. So Ben's totally delaying non-answer is actually completely pointless as he has no authority to answer anything. I wonder when the brown sea will remember that. God drat, I had forgotten about that part! That's loving hilarious. Good job Chris, way to neuter the entire team of people you pay SPECIFICALLY to stop poo poo like this from spiraling out of control.
|
|
#
?
Jan 19, 2016 18:44
|
|
|
Colostomy Bag posted:lmao I was just going to post that. There were so few goons that it didn't make any difference when we bailed out but simultaneously there were so many goon refund requests that we've brought CS to it's knees for 6 months now. Also  these people are going to get everything they deserve and I'm going to laugh and laugh and laugh.
|
|
#
?
Jan 19, 2016 18:51
|
|
|
Daztek posted:Wonder if all that clothing will be bland and boring like everything else. Expect a lot of grey, white and black. Also "tacticool" features, like someone who dress at a military surplus store. Unless they get a few real clothes designer (and listen to them) and maybe some women to remind the guys that there are more colors in the 'verse than what you can observe on car models. aleksendr fucked around with this message at 18:54 on Jan 19, 2016 |
|
#
?
Jan 19, 2016 18:52
|
|
|
Daztek posted:Wonder if all that clothing will be bland and boring like everything else. Jackets and trenchcoats for the guys. Shiny space spandex for the girls.
|
|
#
?
Jan 19, 2016 18:52
|
|
|
I asked Ben if that meant the commercial would be out before or after Star Marine.
|
|
#
?
Jan 19, 2016 18:53
|
|
|
MeLKoR posted:There were so few goons that it didn't make any difference when we bailed out but simultaneously there were so many goon refund requests that we've brought CS to it's knees for 6 months now. Lmao Yeti is advocating ignoring CS tickets Thank you guy who has never worked a ticket queue ever
|
|
#
?
Jan 19, 2016 18:54
|
|
|
If you can't even look at a ticket a ticket for days something is wrong The process is broke Something with your service is broke Your management is broke It's not a good process for tickets to sit
|
|
#
?
Jan 19, 2016 18:56
|
|
|
Matlock Birthmark posted:It's also more hilarious when you remember that if it doesn't come from Croberts, it's opinion not fact. So Ben's totally delaying non-answer is actually completely pointless as he has no authority to answer anything. I wonder when the brown sea will remember that. Well the community team flat out said to stop asking them design questions last week, so I guess we're already there.
|
|
#
?
Jan 19, 2016 18:56
|
|
|
I'm just imagining ignoring a client ticket for days and then being like, well It wasn't important so I wanted to let it sit and see if it was still an issue
|
|
#
?
Jan 19, 2016 18:57
|
|
|
Eonwe posted:If you can't even look at a ticket a ticket for days something is wrong Maybe they just need a little encouragement. Hey CIG: Feel free to use this! 
|
|
#
?
Jan 19, 2016 18:58
|
|
|
Duckaerobics posted:I watched someone try to stream star citizen the other day for a little bit and they had a pretty horrible time trying to get one ship inside of another. I'm not going to watch the whole thing but I clicked around a bit and he spends pretty much the whole 3 hour stream trying to break the wings off his spaceship and then fly into the loading bay of some other ship. Around 2hrs 40min he almost gets it then the physics freakout and he looks pretty sad.  The Star Citizen Experience: Feel the Immersion
|
|
#
?
Jan 19, 2016 18:59
|
|
|
Hahaha, UEENR! That sounds like weiner if you say it out loud. ...that is the joke, right? They did that on purpose?
|
|
#
?
Jan 19, 2016 19:01
|
|
|
|
| # ? Apr 25, 2024 14:17 |
|
|
MeLKoR posted:There were so few goons that it didn't make any difference when we bailed out but simultaneously there were so many goon refund requests that we've brought CS to it's knees for 6 months now. Great policy, let's not respond to a ticket in 3-4 weeks. poo poo, when I get a different car and need it insured my State Farm agent should ignore me to make sure it was a valid request. Of course I don't have LTI on my car. When you combine all this poo poo together just from the few tidbits coming out today, you just can't help but laugh. But unfortunately a couple others are laughing all the way to the bank.
|
|
#
?
Jan 19, 2016 19:01
|
|