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Wibla
Feb 16, 2011

bitterandtwisted posted:

How can you get fired for attending an interview (assuming in your own time)? Is that remotely legal?

Some people live in shitholes masquerading as first world countries.

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SEKCobra
Feb 28, 2011

Hi
:saddowns: Don't look at my site :saddowns:

bitterandtwisted posted:

How can you get fired for attending an interview (assuming in your own time)? Is that remotely legal?

Even in my socialist country you could get fired for that no problemo, with proper notice anyway.

anthonypants
May 6, 2007

by Nyc_Tattoo
Dinosaur Gum

bitterandtwisted posted:

How can you get fired for attending an interview (assuming in your own time)? Is that remotely legal?
You don't get fired for attending an interview, you get fired because they felt like it. Not having to give a reason for termination is one of the great freedoms of this great country.

skooma512
Feb 8, 2012

You couldn't grok my race car, but you dug the roadside blur.
I have an interview on site Friday :yotj:

It's gonna be a technical interview with the last round a meet the team kind of deal. Just getting my interview clothes in order and refreshing my memory on some stuff.

My coworker is actually also interviewing for another firm today. Everybody's hitting the escape pods haha. My shop has it coming really. They don't offer any raises or title changes even if you basically assume a higher role like my coworker did.

CLAM DOWN
Feb 13, 2007




Wibla posted:

Some people live in shitholes masquerading as first world countries.

*:canada: intensifies*

Wrath of the Bitch King
May 11, 2005

Research confirms that black is a color like silver is a color, and that beyond black is clarity.

Internet Explorer posted:

Be prepared for a shockingly low budget and legacy systems everywhere.

This can't be stated enough. You're going to deal with the shittiest software you've ever seen, all sold in various flavors of unsigned ActiveX controls from 2003, requiring JRE6, etc. It's a clown show.

You're also going to have to secure it all; we have systems that are only supported under 2008 SP2, for instance. Can't move it forward in any way without breaking support or the condition of the application.

Also, look forward to constant, unrelenting audits. Hope you know your way around Crystal and/or SQL reporting.

feedmegin
Jul 30, 2008

MC Fruit Stripe posted:

I can't believe it took me this long to think of it, and this is going to sound like a weird idea to some. But I've started recording important conference calls with OBS. Just a simple screen and audio capture. 3MB per minute.

Depending on where you live, that might illegal, you know...

Wibla
Feb 16, 2011

CLAM DOWN posted:

*:canada: intensifies*

:norway: :smugbert:

GnarlyCharlie4u
Sep 23, 2007

I have an unhealthy obsession with motorcycles.

Proof

Ugato posted:

After being unceremoniously told not to show up for work Monday because my old job found out I had an interview, I start at a new place tomorrow (later today).

It's nothing glorious but I'd take anything that pays decently over that mismanaged shitshow. I'll still be looking for something to move to unless this turns out a lot better than I'm expecting. But by comparison this is going to be a cake walk. :toot:

Demand :sever:-ance

skipdogg
Nov 29, 2004
Resident SRT-4 Expert

This should be interesting, Halon system just went off in one of our data centers. Something started smoking and triggered the system and killed the power.

Nothing like a live test of your DR plans right?

Bunni-kat
May 25, 2010

Service Desk B-b-bunny...
How can-ca-caaaaan I
help-p-p-p you?

skipdogg posted:

This should be interesting, Halon system just went off in one of our data centers. Something started smoking and triggered the system and killed the power.

Nothing like a live test of your DR plans right?

Uh, was there anyone in the room when that went off? Because then it might be a dead test.

Thanks Ants
May 21, 2004

#essereFerrari


I thought halon wasn't legal any more and people used stuff like inergen?

bull3964
Nov 18, 2000

DO YOU HEAR THAT? THAT'S THE SOUND OF ME PATTING MYSELF ON THE BACK.


Thanks Ants posted:

I thought halon wasn't legal any more and people used stuff like inergen?

New installs or recharging existing installs isn't legal. However, if a DC has an existing install that's never been discharged, they are allowed to continue using it.

GPF
Jul 20, 2000

Kidney Buddies
Oven Wrangler

anthonypants posted:

You don't get fired for attending an interview, you get fired because they felt like it. Not having to give a reason for termination is one of the great freedoms of this great country.

And conversely, you can quit any time you want, even without a 2 week notice or justification, just because you feel like it. Not having to give a reason for quitting is one of the great freedoms of this great country.

skipdogg
Nov 29, 2004
Resident SRT-4 Expert

Avenging_Mikon posted:

Uh, was there anyone in the room when that went off? Because then it might be a dead test.

No idea, I'm getting 4th party info from a team mate. The systems are back online. I don't know if it's actually Halon or not, we had FM-200 at one site, could be Inergen at this one. I've never been there.

Bunni-kat
May 25, 2010

Service Desk B-b-bunny...
How can-ca-caaaaan I
help-p-p-p you?

GPF posted:

And conversely, you can quit any time you want, even without a 2 week notice or justification, just because you feel like it. Not having to give a reason for quitting is one of the great freedoms of this great country.

No, no it isn't. It's definitely not worth the trade off. If you think it is, you are the problem.

Zaepho
Oct 31, 2013

Avenging_Mikon posted:

No, no it isn't. It's definitely not worth the trade off. If you think it is, you are the problem.

Not worth the tradeoff is entirely different than whether it is legal or not.

I agree it's not worth the tradeoff 99.999% of the time but it's always nice to know you can walk at any time.

CLAM DOWN
Feb 13, 2007




GPF posted:

And conversely, you can quit any time you want, even without a 2 week notice or justification, just because you feel like it. Not having to give a reason for quitting is one of the great freedoms of this great country.

You can do that here too, FYI. Giving notice is a courtesy, not a legal requirement, and you definitely do not have to give a reason beyond courtesy either.

Ham Equity
Apr 16, 2013

i hosted a great goon meet and all i got was this lousy avatar
Grimey Drawer

Wrath of the Bitch King posted:

This can't be stated enough. You're going to deal with the shittiest software you've ever seen, all sold in various flavors of unsigned ActiveX controls from 2003, requiring JRE6, etc. It's a clown show.

You're also going to have to secure it all; we have systems that are only supported under 2008 SP2, for instance. Can't move it forward in any way without breaking support or the condition of the application.

Also, look forward to constant, unrelenting audits. Hope you know your way around Crystal and/or SQL reporting.

I work at a credit union with a bunch of people who have worked at other credit unions and banks, and this is very true at the vast majority.

There are a few pushing forward, though; we've already got a bunch of production workstations on Windows 10, most of our servers are 2012 r2, and most of the servers going forward are going to be server 2016.

Proteus Jones
Feb 28, 2013



Having worked at some very large banks, financial institutions are very conservative by nature.

I mean it makes sense, given the volumes of money involved, that you'd want make sure your processes and systems are deliberate and stable. The last thing you want to have happen is to fall victim to unintended consequences. However, it's also a culture that easily turns into habitual denial of all change.

lampey
Mar 27, 2012

bitterandtwisted posted:

How can you get fired for attending an interview (assuming in your own time)? Is that remotely legal?

In 49 of the United States (montana is the exception)you can be fired for any reason except for a few legally protected ones like your race. Interviewing with a competitor, liking the wrong sports team, or wearing black socks are not legally protected classes and you could be fired for those reasons. If you lose your job through no fault of your own you likely eligible for unemployment.

Even if you live in a place where you cannot fire employees without cause, lovely companies exist and they will not follow the law. Many people who are fired enexpextedly are ignorant of their rights or lack the resources to pursue them. In many places the penalty for being fired without cause, or wrongly is a few weeks salary. Or the company is insolvent and can't pay anyone.

Che Delilas
Nov 23, 2009
FREE TIBET WEED

Judge Schnoopy posted:

What the poo poo, this actually happens? That sucks but at least you got the gig you were interviewing for.

When someone's only source of self-worth is the power and authority they have over other people, anything that defies that authority is seen as a personal attack. Since removing yourself from the influence of such a person removes their authority over you completely, it's basically a nuclear strike to their ego, and they overreact accordingly. Doesn't matter what's good for the company, it's all about them and being able to take one last shot at you.

People like this infest positions of minor power.

Ugato
Apr 9, 2009

We're not?

Judge Schnoopy posted:

What the poo poo, this actually happens? That sucks but at least you got the gig you were interviewing for.

Sickening posted:

How in the hell does anyone find out you had an interview with you telling someone?

That's what made me just roll my eyes at it all. For literally months we 4 contractors have talked about our interviews and potential jobs well within earshot of our supervisor and he's never cared. To be honest I'm 90% sure he didn't even care I had an interview aside from wanting to tell his boss that they might be losing someone else. I didn't broadcast it, and frankly he had to try to listen to the only conversation I had about it with a friend of mine.

The only person I told frankly hates the place more than I do. I'm almost certain it's eavesdropping into telling someone who thinks I'm now trying to pull a fast one on them. I was offered a big "raise" to stay (I was hired at a lower rate because I had no certs and could stay on/get the pay back if I proved I could do the job). The "raise" was, over a year later, giving back what they took away from the starting salary initially. No one actually tried to check that I'd turned down his offer (... twice, actually, because my rep told me I was crazy and tried to get me to take the offer again). They just assumed I was taking the money with no intention to stay so they fired me before the raise would have kicked in.

Ugato fucked around with this message at 11:40 on Feb 28, 2017

Happiness Commando
Feb 1, 2002
$$ joy at gunpoint $$

I posted a new topic asking for some career advice. I would really appreciate if some of you experienced folk could drop some knowledge bombs on me with regard to career direction and qualification (crossposting to the More poo poo megathread, since there is significant overlap and divergence at various times)

https://forums.somethingawful.com/showthread.php?threadid=3811811

BaseballPCHiker
Jan 16, 2006

I finally caught up on all the major IT threads after a 6 month hiatus at the worst job of my life.

I was so excited, back in August I was joining an MSP to lead their help desk team and implement SCCM internally and setup MDT for several larger clients. Got a slight pay boost, my commute got caught in half, and an extra weeks worth of vacation.

This company was the biggest poo poo show in my life.

Next to nothing was documented, or was split across 4 separate halfhearted attempts at documentation systems. Client information existed solely in the owners mind. Literally 4-5 times a day I'd have to ask him for a detail on a company. Despite my pleas to devote some time and staff to document our customers environment I was shot down, told it would take to much time and wasnt profitable. Never mind that simple tasks took 20 minutes longer because you had to dig up a password.

Staff turnover was crazy which should've been the first red flag. %80 of the entire staff was new just within that year. Other than the owner there were only two people that had been there over 2 years. Meaning a constant loss of tribal knowledge since inevitably staff would become "the guy" for a client. I only lasted 6 months, before I left two other people had quit in that time, and a week after I left another two followed, this in an 8 person MSP.

The owner was insane about time, demanding that a full 8 hours be tracked and detailed every day. Literally every minute. If you went to take a poo poo you were required to track that time, not as break, but as bathroom time. If you talked to another tech about a ticket or client that had to be detailed. This of course led to people either being honest and not having a full 8 hours tracked or people just outright lying on their timecards which customers would then bitch about. Every customer had a different one off support contract, so staff would get yelled out for doing something out of scope despite the scope never being defined.

Instead of doing the sane thing and creating some sort of standardized good equipment/infrastructure layouts for companies the owner would just work with whatever poo poo the customer already had. Meaning far to much time was spent on supporting Server 2000 environments running off of whatever ancient sonicwall they had. Meaning a ton of time got wasted just trying to make incompatible and obsolete equipment work, which we then got yelled at for taking so long.

The owner would constantly brow beat everyone on time, for how long tickets to close or projects to be completed. I got pulled into a meeting because our SCCM environment ( including packages, self service portal, etc) wasnt completed within a weeks time. Despite me only having half the week to work on it because I had to also be a "level 2" tech for whatever help desk couldnt figure out on their own.

I've never been the guy to take work home with me, but this job was so stressful that it was making me miserable off the clock. I'd feel sick to the stomach every time I'd go to bed knowing that I'd have to wake up to go back in. It was so awful that within my first week I went to the owner and told him that I was putting in my two weeks. He sweet talked me into staying, which was a huge mistake on my part. Later that week a helpdesk guy left for lunch, got a sweet taste of freedom, and emailed the whole staff that he was never setting foot in the building again.

There are just so many terrible awful stories to go around from that place. I'll have to write them all out at some point.

GnarlyCharlie4u
Sep 23, 2007

I have an unhealthy obsession with motorcycles.

Proof

BaseballPCHiker posted:


The owner was insane about time, demanding that a full 8 hours be tracked and detailed every day. Literally every minute. If you went to take a poo poo you were required to track that time, not as break, but as bathroom time. If you talked to another tech about a ticket or client that had to be detailed. This of course led to people either being honest and not having a full 8 hours tracked or people just outright lying on their timecards which customers would then bitch about. Every customer had a different one off support contract, so staff would get yelled out for doing something out of scope despite the scope never being defined.

I had to do this. We needed to prove 8 hours of work/day using Kamai and poo poo like documentation or the time it took to enter stuff into the helpdesk/kamai tt didn't count.
Eventually it turned into just entering poo poo like "July 27 - 7am-7pm 'Email' " because gently caress that place.

mewse
May 2, 2006

BaseballPCHiker posted:

If you went to take a poo poo you were required to track that time, not as break, but as bathroom time.

This was prison, right? When you are saying "MSP" you are actually talking about prison?

Vargatron
Apr 19, 2008

MRAZZLE DAZZLE


GnarlyCharlie4u posted:

I had to do this. We needed to prove 8 hours of work/day using Kamai and poo poo like documentation or the time it took to enter stuff into the helpdesk/kamai tt didn't count.
Eventually it turned into just entering poo poo like "July 27 - 7am-7pm 'Email' " because gently caress that place.

The worst I have to do is type in a bulleted list of accomplishments at the end of my shift and send that out to the IT team. Bosses justification is that it prevents "communications issues" but really it's just a way for him to keep tabs on us.

RFC2324
Jun 7, 2012

http 418

mewse posted:

This was prison, right? When you are saying "MSP" you are actually talking about prison?


MicroSoft Prison system.

Thanks Ants
May 21, 2004

#essereFerrari


"BaseballPCHiker posted:

There are just so many terrible awful stories to go around from that place. I'll have to write them all out at some point.

:justpost:

George H.W. Cunt
Oct 6, 2010





My boss has been wrangling us on the time thing and it is causing some stress for sure among our small group of 5. Even the new guy is being hassled like he is someone that's been there for a while. Small business owners are insane and I can't wait to be off hiking in nature for 6 months at the end of March.

BaseballPCHiker
Jan 16, 2006

mewse posted:

This was prison, right? When you are saying "MSP" you are actually talking about prison?

It felt like a prison. I seriously felt like I was having PTSD when I first left. I was never the type to take work home with me but that place just broke me mentally. Never again.



The first one that comes to mind happened during my first week there. Despite me being brought in to manage the help desk and primarily do SCCM/MDT work I also became our default Cisco guy because I was the only one there with a CCNA. This also should've been a huge red flag. As a guy whose only done some light networking in the past with a CCNA I should not be the primary networking expert for a company. They primarily setup customers with god-awful sonicwall and watchguard setups, which are fine I suppose for small business, but the cheap owner would try to stretch them out to companies to large to be effective.

Anyway on a Friday morning the owner stops at my desk and tells me to drop everything, a far to frequent statement from him. He's picked up some little ubiquti wireless controller all in one hardware unit. Which is supposed to replace the controller software that was running on an XP desktop that sat in a companies janitor closet somewhere. So he drops this off and tells me he needs this in place and working by the end of the day. Also the company can have very minimal downtime, and oh also you need to create a new VLAN for a new guest network, with all of these new APs the company bought, and expand DHCP so they dont run out of pool space when they have big events. Then he leaves to go to a sales meeting.

I get stuck with this because I'm also now the "networking" guy apparently. I talk to our onsite tech, move around his schedule so that he can be free to head on site. He gets busy physically installing new APs at the company in their new event space. In the meantime I'm frantically searching for enable passwords for the companies existing switches. Of course they arent documented anywhere. I finally get in touch with the owner who thinks he remembers the password, but none of them work. I waste a few hours trying to find these drat passwords. He tells me he'll pay me overtime, just help him and the client out and stay late to get it done. I reluctantly agree.

So after going through the arduous task of getting passwords reset on all of their switches, I create the new vlan, setup all of the access and trunk ports correctly on all of the devices and make sure that the new APs are talking with the existing controller. All is well so far. I export the ubiquiti controller config to upload to the new all in one device so that we can just power the old one down and bring up the new one.

In true ubiquiti fashion (they make great equipment dont get me wrong, but their support and quality control seems awful) the new controller just completely shits the bed with the new config. Its some cloud key thing that the owner setup with the clients presidents email address and password, and that guy is out of town and reach. I try to SSH into the thing but cant get the password reset, and using their cloud key interface the password reset just goes to the clients presidents email address and does me now good.

Finally at about 8PM that night I catch my boss the MSP owner up to speed and he just chews me out, berates me, tells me how dumb/useless I am and to get it working. I loose my cool a bit, tell him politely that no I've done all I can and I'm going home to relax, he didnt give the client the right timeframe and thats on him not me. I hang up and figure I'll deal with the aftermath on Monday or through email during the weekend.

So apparently over the weekend my psycho boss drives 4 hours to whatever fishing lodge the clients president was at, gets the cloud key password reset, and then drives 4 hours back home. Then he calls me up on a Sunday and demands that I finish the job. I again tell him no, and have to actually hang up on him to avoid major ear damage from him screaming at me. He manages to piece all of what needs to be done to finish up from my notes and email to him and completes the work Sunday evening.

Of course I felt terrible all day Sunday, just dreading coming in, thinking I was going to be fired and worried about trying to line up a new good job so quickly. When I get in on Monday the owner has done a complete 180 and is super nice to me. Thanks me for all of my hard work, apologizes for being rude, and gives me a bonus on my next paycheck. This is his classic pattern of behavior moving forward. Fire and brimstone when he doesnt get his way into super slick salesman to pacify you when hes gone to far.

Sorry that ran really long but felt cathartic.

mewse
May 2, 2006

Acting like a loving psycho and then being all sunshine and rainbows is textbook abusive behavior

Walked
Apr 14, 2003

So S3 is puking and taking the whole internet with it.

Glad I am taking today off

Vargatron
Apr 19, 2008

MRAZZLE DAZZLE


Yeah I've been sitting here watching Samanage refresh trying to get it to work. Apparently they've implemented a workaround script to get us back into our helpdesk system.

air-
Sep 24, 2007

Who will win the greatest battle of them all?

https://twitter.com/ian_surewould/status/836645989972918272

anthonypants
May 6, 2007

by Nyc_Tattoo
Dinosaur Gum

Walked posted:

So S3 is puking and taking the whole internet with it.

Glad I am taking today off
https://twitter.com/awscloud/status/836656664635846656

Che Delilas
Nov 23, 2009
FREE TIBET WEED

BaseballPCHiker posted:

So he drops this off and tells me he needs this in place and working by the end of the day. Also

Disclaimer: Please keep in mind that I'm not victim blaming here, I'm suggesting a strategy to control what you can about situations like this in the future.

This is where you should have interrupted him to say, "That's not going to happen, because <list of reasons>." It's your job to tell clueless bosses how realistic a project or timetable is in any given circumstance. A network build with the constraint of "very minimal downtime," however you want to define that, is not a rush job. Manage expectations. Bosses like that will either command you to do it anyway, "because I said so," or back down because they don't have a good reason to force the issue.

Granted, since he was screaming at you over the phone, my advice would not have turned things around for you. As has been said, classic abusive behavior. But it might have let you avoid some of that late night bullshit while you looked for a job working for people who would treat you with respect.

Proteus Jones
Feb 28, 2013



Walked posted:

So S3 is puking and taking the whole internet with it.

Glad I am taking today off

Huh. Maybe that's why Hulu stopped working on my ATV. It kept spitting out an error about a "Server Key" being expired.

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angry armadillo
Jul 26, 2010

mewse posted:

This was prison, right? When you are saying "MSP" you are actually talking about prison?

no no, I work in a prison, it's not as bad as that.

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