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Housh posted:I got an appt with the Apple Store in a few hours. I'm worried how this is going to get resolved as I can't see them turning around a BTO by the end of the week. I'll take the box and everything with me in case I have to get a refund and rebuy it in the states. This sucks. My bto machine came from China four days after ordering it, including a Saturday and Sunday. It's possible.
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Mar 28, 2017 18:15
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So far it sounds like I can either return it and get a new bto in the states or have them replace the display. They said it won't effect the Apple care or anything. Just kinda lovely I gotta repair a brand new laptop but at least I'll have it back asap. If the display is bad on the outside could the rest of the poo poo inside be a hack job? What do you dudes think? Refund or have them replace the displayed if it's an option?
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Mar 28, 2017 20:45
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Replace.
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Mar 28, 2017 20:48
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Housh posted:So far it sounds like I can either return it and get a new bto in the states or have them replace the display. They said it won't effect the Apple care or anything. Just kinda lovely I gotta repair a brand new laptop but at least I'll have it back asap. If the display is bad on the outside could the rest of the poo poo inside be a hack job? Refund and replace. Always do a reset otherwise mentally you start the relationship with the machine not trusting it. If there's one manufacturing defect you'll always be wondering if it's the duff unit off the production line.
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Mar 28, 2017 21:03
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I wouldn't be skeptical of the build quality of the rest of the machine just because there was some cosmetic damage to the display bezel. Let them swap out the display, and see how it goes.
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Mar 28, 2017 21:05
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Pivo are you loving nuts aren't you always the one in the iPhone thread getting your phone replaced for "issues" every release until you get a perfect specimen? Replace dude. It might be a pain but it's something you're going to have for a long time. Do it right.
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Mar 28, 2017 21:13
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GoldfishStew posted:Pivo are you loving nuts aren't you always the one in the iPhone thread getting your phone replaced for "issues" every release until you get a perfect specimen? ... No?
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Mar 28, 2017 21:20
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Even the manager told me to return it and buy a brand new one cause the whole system could be sketch. Guess I'll pick one up in the states. At least I got an easy full refund.
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Mar 28, 2017 21:29
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Since it sounds like you're not from the US - watch out for customs issues on your return! Nothing like finding out you owe extra taxes on return since it's not under your trip exemptions.
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Mar 28, 2017 21:36
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GoldfishStew posted:Pivo are you loving nuts aren't you always the one in the iPhone thread getting your phone replaced for "issues" every release until you get a perfect specimen? 
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Mar 28, 2017 21:40
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Mar 28, 2017 21:47
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Housh posted:Guess I'll pick one up in the states. At least I got an easy full refund. You won't get the BTO one though, have to order it in.
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Mar 28, 2017 21:49
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Laugh it up, fuzzball!
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Mar 28, 2017 21:49
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Pivo posted:You won't get the BTO one though, have to order it in. If he has a US billing address he can use somehow, he could order it BTO now and have it shipped to the store near him for pickup.
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Mar 28, 2017 22:35
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That was kinda tragic you guys but I'm glad I got the full refund at the Apple store. I'm going to call Apple and explain the situation. My credit card billing address is different from the address I'm staying at so I'm not sure if they would ship it there but I'm fine with picking it up at an Apple store. I can wait another week for the BTO to arrive in the states as I wont need it right away. I wanted to see Infinite Loop anyways to pick up a coffee mug for my professor so I'll see if they can ship it there.
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Mar 28, 2017 23:01
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I totally would have been the dissenting 'meh, keep it' vote, but I drive a dented-rear end car and throw my uncased laptop and phone in a backpack so I generally do poo poo like that to my things in a few weeks anyway. It's a chill and care-free lifestyle but it does put a damper on resale value if you're into that sort of thing.
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Mar 29, 2017 01:08
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Housh posted:That was kinda tragic you guys but I'm glad I got the full refund at the Apple store. Why didn't you just wait until you got back from your trip and then do this replacement? Why are you making this so difficult?
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Mar 29, 2017 01:54
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Pakistani Brad Pitt posted:I totally would have been the dissenting 'meh, keep it' vote, but I drive a dented-rear end car and throw my uncased laptop and phone in a backpack so I generally do poo poo like that to my things in a few weeks anyway. Dr. Video Games 0050 posted:Why didn't you just wait until you got back from your trip and then do this replacement? Why are you making this so difficult?
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Mar 29, 2017 02:26
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This makes me laugh way too hard. Like Ricky Gervais level when I see this.
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Mar 29, 2017 03:07
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Housh posted:The laptop is to do work while I'm out of the country for 2 months. It's not really difficult. I got a full refund and I'll have a BTO sent to the closest fruit stand. I called to confirm and they said it isn't an issue as long as I pick it up at a store. 
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Mar 29, 2017 03:48
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Housh posted:Yeah. I was really contemplating living with it but gently caress that. I think it would've been different if I had damaged it and it didn't come straight from Shanghai like that. What country are you coming from? Isn't keyboard layout going to be an issue if you're buying an American laptop?
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Mar 29, 2017 04:06
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GutBomb posted:What country are you coming from? Isn't keyboard layout going to be an issue if you're buying an American laptop?  and I don't need a French Canadian keyboard so I'm good.
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Mar 29, 2017 06:35
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GutBomb posted:What country are you coming from? Isn't keyboard layout going to be an issue if you're buying an American laptop? You can specify that, too, unless something has changed.
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Mar 29, 2017 07:51
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Did the 2012 13" Retina not sell that many units? there are almost none on eBay
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Mar 29, 2017 13:59
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Bob Morales posted:Did the 2012 13" Retina not sell that many units? there are almost none on eBay I bought one on eBay about a year ago for $650.
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Mar 29, 2017 15:06
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Bob Morales posted:Did the 2012 13" Retina not sell that many units? there are almost none on eBay The 13" 2012 was released in October and then refreshed 4 months later in February 2013 so I don't think there were many sold to begin with.
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Mar 29, 2017 17:07
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Have their been any USB-C hub/docking stations released yet that drive multiple monitors?
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Mar 29, 2017 17:08
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tngffl posted:Have their been any USB-C hub/docking stations released yet that drive multiple monitors? Is that even possible? Can't you only run one monitor off each USB-C port on the laptop? I suspect that means my 2016 MBPnt can run a max of 2 monitors because two ports regardless of hubs or docking stations.
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Mar 29, 2017 18:20
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Wasn't Apple supposed to release new hardware in March?
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Mar 29, 2017 18:26
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Any tips for a 2010 MacBook that suddenly lost its audio? The speakers sounded weak off the bat, but after putting in a battery, it is straight up gone. I've reset the PRAM, SMC, run sudo killall coreaudiod, and even reinstalled OS X. Is it just toast? Is it anything the Genius Bar could help with? EDIT: Just to be clear, there are no Output or Input Devices under System Preferences. nitsuga fucked around with this message at 18:38 on Mar 29, 2017 |
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Mar 29, 2017 18:30
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Tab8715 posted:Wasn't Apple supposed to release new hardware in March? They just released new iPads and refreshed iPhones. There will probably be an event next month for Mac hardware but who knows.
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Mar 29, 2017 18:57
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Krispy Kareem posted:Is that even possible? Can't you only run one monitor off each USB-C port on the laptop? Well, with last year's Macs and their thick ugly mini-Displayport connectors you could daisy chain multiple monitors off of 1 single displayport connection. If they lost that, it's shameful.
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Mar 29, 2017 19:04
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Twerk from Home posted:Well, with last year's Macs and their thick ugly mini-Displayport connectors you could daisy chain multiple monitors off of 1 single displayport connection. If they lost that, it's shameful. Thunderbolt chaining still works These Thunderbolt-3 capable Mac computers support multiple Thunderbolt displays: MacBook Pro (15-inch, Late 2016) supports up to four Thunderbolt displays using Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapters or daisy-chaining. MacBook Pro (13-inch, Late 2016, Four Thunderbolt 3 Ports) and MacBook Pro (13-inch, Late 2016, Two Thunderbolt 3 Ports) support up to two Thunderbolt displays using Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapters and daisy-chaining.
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Mar 29, 2017 20:14
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Bob Morales posted:Thunderbolt chaining still works So that's a Thunderbolt feature versus an USB-C feature? Hence no 12 inch MacBook. I haven't dived too deeply into dongleville yet and all of the stuff I've seen says one display off each port, but they could be talking about USB-C. This is all so very clear cut and understandable.
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Mar 29, 2017 20:21
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The FPS counter maximum in Xcode 8.3 changed from 60 to 120. https://twitter.com/stroughtonsmith/status/844488670036013057/photo/1 Maybe we are getting higher refresh rates after all. The iPad Pro would likely get it first to improve pencil latency. 120 Hz adaptive refresh rate rMBP? Yes please, I'd actually upgrade for that.
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Mar 29, 2017 20:27
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Krispy Kareem posted:So that's a Thunderbolt feature versus an USB-C feature? Hence no 12 inch MacBook. Looks that way but yea I was looking for something like this. https://www.owcdigital.com/products/thunderbolt-3-dock These, and other similar products, have been "coming soon" and available for preorder forever.
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Mar 29, 2017 21:47
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tngffl posted:Looks that way but yea I was looking for something like this. You'd need a Thunderbolt monitor I bet
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Mar 29, 2017 23:59
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tngffl posted:Looks that way but yea I was looking for something like this. I've got a user who insisted on a MacBook RIGHT NOW, even though I explained there are no TB3 docks that will work with it. It's all on preorder and I get griped at constantly.
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Mar 30, 2017 20:47
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I have a 2015 macbook, and I'm running into an issue where my computer just shuts down completely while playing video. So far its happened twice, both while streaming (html5 in chrome) video. I don't know if its only with this site only (NBC) or if it happens with other sites as well (as its only just started, and i've almost exclusively watched NBC shows in that time) but its kind of annoying losing my place, not to mention an issue where my computer is hard crashing. The thermals are definitely not an issue-- the computer doesn't even feel warm right after it happens and I can't find anything in the logs, though I'll admit I'm not a pro or anything so I could probably be missing something. Has anyone else come across anything like this? I'd rather not have to go through the annoyance of wiping and starting fresh if I can help it
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Mar 30, 2017 21:15
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Watermelon Daiquiri posted:I have a 2015 macbook, and I'm running into an issue where my computer just shuts down completely while playing video. Anything in the log files? (system.log etc)
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Mar 31, 2017 01:35
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