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JHVH-1 posted:The more a company relies on e-mail for communication the less I would want to work for them. I'll head two options off at the pass. Tickets are for tracking work not communicating, and chat/messaging isn't good enough.
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Apr 26, 2017 20:18
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mewse posted:I archive each year to its own pst despite having a relatively sparse email box. Lol mine is like that but like 6GB/year instead of a couple hundred MB
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Apr 26, 2017 20:21
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Thanks Ants posted:You'd love working with us then - where the preferred method of communicating is to pester people by phone or insist on face-to-face meetings That reminded me of the one thing I hated more than e-mail being used for everything.... stupid bridge calls everyone had to sit on till an issue was solved. Just so some manager can ask the status and update his managers every 15 minutes while he played with his kids at home.
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Apr 26, 2017 20:34
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MC Fruit Stripe posted:People always say this but they never have a better option. Chat/messaging does do a decent job of reducing the amount of chaff you get.
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Apr 26, 2017 20:35
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adorai posted:I have 44k messages in my outlook inbox a d it runs fine. I guess things have improved.. The last version of Outlook I had any experience with was 2003 and 2007. And they most definitely did not. We scrapped Outlook some time ago obviously.
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Apr 26, 2017 20:56
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Vargatron posted:We've got a really bad cultural issue at my job with lack of ownership. I make everybody make requests in writing and through e-mail so that I have a record of what they wanted and what we actually did to get them working. Our sister plant in Mexico is notorious for not responding to information requests for 3 weeks and then escalating the situation to top management because of "lack of support". What do you do with your ticketing system then?
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Apr 26, 2017 21:18
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RFC2324 posted:What do you do with your ticketing system then? E-mails to the helpdesk address automatically creates a ticket and appends new information to this. The problem is, people try and sidestep the ticketing system altogether via phone/skype messages and I have to go NOPE.
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Apr 26, 2017 21:30
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A warning for all of you guys who work at a company that has European clients, especially if it's b2c - GDPR is going to be a clusterfuck so give your company a heads up and ask for a budget for it. If you work for a European company and you haven't heard of GDPR well good luck
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Apr 26, 2017 21:46
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stevewm posted:I guess things have improved.. The last version of Outlook I had any experience with was 2003 and 2007. And they most definitely did not.
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Apr 27, 2017 00:39
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Sanity check: company1.com O365 is quarantining certain e-mails from company2.com, also on O365 the e-mails getting quarantined are from automated systems that use an on premise smtp relay Would the spf record need to include the ipv4 address of the relay server in addition to the include: entry for O365? ex. v=spf1 include:spf.protection.outlook.com ipv4:216.58.216.142 -all I think yes, co-worker says that isn't necessary because company2's on prem relay is listed as a connector in O365.
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Apr 27, 2017 01:15
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The on-premise relay should relay through Office 365, listing it as a connector doesn't mean anything special unless it's using that connector. I've never understood the TechNet recommendation to put the public IP address of the site into the SPF record if you are using Office 365 as the relay, and I've never done it. What's the reason given for the quarantine? I assume company1.com and company2.com are completely separate Office 365 tenants?
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Apr 27, 2017 01:21
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Thanks Ants posted:The on-premise relay should relay through Office 365, listing it as a connector doesn't mean anything special unless it's using that connector. I've never understood the TechNet recommendation to put the public IP address of the site into the SPF record if you are using Office 365 as the relay, and I've never done it. SPF failure. The e-mail headers show the originating IP as the public IP of the relay. quote:I assume company1.com and company2.com are completely separate Office 365 tenants? Yes. But company1 is a sub of company2. I work for c1, and don't have direct access to any of c2's equipment, but can talk to people that do.
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Apr 27, 2017 01:26
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I don't think the relay is relaying in that case. Might just be the SMTP server configured for direct delivery.
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Apr 27, 2017 01:30
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Thanks Ants posted:I don't think the relay is relaying in that case. Might just be the SMTP server configured for direct delivery. That's basically what we just figured out. Anything addressed to our domain was being delivered directly, the SPF error was kinda a red herring.
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Apr 27, 2017 01:32
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JHVH-1 posted:The more a company relies on e-mail for communication the less I would want to work for them. You would love our client that uses E-Mails sent by their booking website exclusively, even though the vendor actually added booking functionality to the website so they can look up all booking requests. This ended in them threatening to sue us (their MSP) and the vendor unless we split the damages or something. Lo and behold, both companies told them to stick it. Also, their customer never even got a booking confirmation, so I really don't see how they can talk about having losses, if the dude booked a holiday through their website and never received any confirmation he can't seriously try to then go on that holiday... right?
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Apr 27, 2017 07:28
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orange sky posted:A warning for all of you guys who work at a company that has European clients, especially if it's b2c - GDPR is going to be a clusterfuck so give your company a heads up and ask for a budget for it. Wild card: Brexit gently caress knows what we're going to be doing.
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Apr 27, 2017 20:13
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Sitting on our hands for two years and putting investments on hold.
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Apr 27, 2017 20:21
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I brought up IM to staff and they're all for it. I need to choose between Slack, Spark, and Cisco Jabber tied in to CUCM. Slack's the cheapest, Spark is most robust for remote integration, and Jabber has a great feature-set to tie into phones, with a single up-front cost. From an administrative perspective, which is going to be the easiest to control, help users with, and resolve requests from managers?
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Apr 27, 2017 20:25
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Judge Schnoopy posted:I brought up IM to staff and they're all for it. I need to choose between Slack, Spark, and Cisco Jabber tied in to CUCM. Slack's the cheapest, Spark is most robust for remote integration, and Jabber has a great feature-set to tie into phones, with a single up-front cost.
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Apr 27, 2017 20:27
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Slack, provided you do the correct thing and go SSO.
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Apr 27, 2017 20:36
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If Slack is the cheapest option then Cisco must be absolutely taking the piss with their prices
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Apr 27, 2017 20:38
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Skype for Business!
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Apr 27, 2017 20:48
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I like Hipchat and Slack almost equally. I like Hipchat's easy integration with Atlassian stuff and it seems better at sending you notifications when things happen. Slack polls like every 15 minutes so you don't seem to get a mobile alert or even the e-mails right away. Currently using Slack with my team but the company also has that Cisco Jabber thing and I haven't seen anyone actually use it.
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Apr 27, 2017 20:58
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Thanks Ants posted:If Slack is the cheapest option then Cisco must be absolutely taking the piss with their prices Well, for SSO it's the same between Slack and Cisco. $12,000 a year for 80 users is a tough pill to swallow for IM though.
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Apr 27, 2017 21:17
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JHVH-1 posted:I like Hipchat and Slack almost equally. I like Hipchat's easy integration with Atlassian stuff and it seems better at sending you notifications when things happen. Slack polls like every 15 minutes so you don't seem to get a mobile alert or even the e-mails right away. Get hit by this at all? https://blog.hipchat.com/2017/04/24/hipchat-security-notice/
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Apr 27, 2017 21:18
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Avenging_Mikon posted:Get hit by this at all? Haven't used hipchat since I left my last job so I hadn't really been aware of it. I guess security issues come as part of the price of using a hosted service. Slack had its fair share for a while, and I would be surprised if Microsoft's Slack clone Microsoft Teams is completely immune to it.
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Apr 27, 2017 21:25
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It would be useful for us if Slack offered an on-prem hosting method or control over geographic location  Until then it's SKYPE FOR BUSINESS gently caress YEAH
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Apr 27, 2017 21:32
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JHVH-1 posted:Haven't used hipchat since I left my last job so I hadn't really been aware of it. Okay, I was just trying to get a feel for how widespread it actually was. They say the majority of their users were fine, and I've not talked to anyone actually affected (because I can't find anyone affected), so it seems like they did a good job.
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Apr 27, 2017 22:41
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Avenging_Mikon posted:Get hit by this at all? we got this and that same day some rear end in a top hat bragged in a meeting that it allowed him to reset his same password 
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Apr 27, 2017 23:00
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Wrath of the Bitch King posted:Skype for Business! I hate you. Half the SfB clients I've been testing just poo poo the bed today with absolutely no indication why. They just freeze up and you can't exit. You can kill the process but when you try to relaunch it just dies. Only happens when a client is signed into it. Fresh reinstall they can sign in just fine. If they close it (either quit or minimize) and then try to reopen it shits the bed.
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Apr 27, 2017 23:13
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How does one manage Sharepoint permissions and still maintain their sanity?
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Apr 27, 2017 23:37
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The Fool posted:How does one manage Sharepoint permissions and still maintain their sanity? Alcohol
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Apr 27, 2017 23:48
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Get someone else to do it
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Apr 27, 2017 23:51
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Personal skype 
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Apr 28, 2017 00:59
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Slack is by far the best because it gets adoption from every org. It's pretty much just irc but it's pretty enough that your non-tech departments will use it. By god does it suck down resources though. gently caress electron so much.
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Apr 28, 2017 01:00
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jaegerx posted:Slack is by far the best because it gets adoption from every org. It's pretty much just irc but it's pretty enough that your non-tech departments will use it. This is really what I'm going for. I need org wide adoption across multiple sites, so if it's not easy or pretty or fast it's going to starve.
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Apr 28, 2017 01:41
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Judge Schnoopy posted:This is really what I'm going for. I need org wide adoption across multiple sites, so if it's not easy or pretty or fast it's going to starve. Then use slack. Everything else sucks for what you're asking for. Or Microsoft Teams! 
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Apr 28, 2017 02:08
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JHVH-1 posted:I like Hipchat and Slack almost equally. I like Hipchat's easy integration with Atlassian stuff and it seems better at sending you notifications when things happen. Slack polls like every 15 minutes so you don't seem to get a mobile alert or even the e-mails right away. Slack is fantastic with intergrated webhooks, because you can use a channel as a place to barf out automatic script results for everyone to see.
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Apr 28, 2017 04:33
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The source code for DikuMUD is open source.
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Apr 28, 2017 04:37
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Surely in TYOOL 2017 you should at least run Circle? Edit: or maybe ROM? Sheep fucked around with this message at 05:03 on Apr 28, 2017 |
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Apr 28, 2017 04:57
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