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pile of brown
Dec 31, 2004

Discendo Vox posted:

How can I report places that are doing this to the police in a way that leads to their closure?

If you do this you aren't really hurting a crime syndicate in any meaningful way and I doubt all the hourly staff are in on anything other than getting paid

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Shooting Blanks
Jun 6, 2007

Real bullets mess up how cool this thing looks.

-Blade



Plan Z posted:

I'd rather not unless it's a proper support animal. Like no recreationals at all and require papers for the rest (like my current restaurant does). Restaurants are loud and possibly stressful for dogs (I hate the loving 32 year-old punks that bring their poor dogs to shows) and too many dogs can create allergy issues for customers. Besides that, I find it tacky and I'm kind of tired of the dogs being a hippy-dippy fashion accessory lately


It's actually illegal to require or even ask to see any kind of registration papers for service animals. All you can do is ask if their animal is a service animal and what task it has been trained to perform. Emotional Support animals generally don't count as service animals unless they have been trained to perform a task.

Willie Tomg
Feb 2, 2006
DV it seems like you watch a lotta TV--hey im'a poet and i didn't know it--so lemme make a slighly overwrought TV metaphor:

If Breaking Bad happened IRL Hank would've killed Walter in season 3 the instant he started loving with Gus and Pollos Hermanos and the show would've ended, because of course Hank knows about Gus and Pollos Hermanos he's not an idiot--he's good police, and Hank's job is maxxing out his score of easy rips on ganged-up lieutenants like a game of Space Invaders with a particular focus on the dumbasses who kill people doing it like Tucco. Not going after the guys who are like 25% of the Mexican economy, and not the guys north of the border who make their money without making bodies.

This is maybe 5% why you do not report suspiciously inactive restaurants to the authorities on the suspicion of being involved in money laundering. The other 95% is because FOR gently caress'S SAKE DUDE

also if you really, REALLY wanna crusade against organized crime and money laundering, then gently caress the restaurants whose proprietors just need a little of that capital-C Capital, focus your efforts on scrutinizing the flows of money into real-estate, with a special focus on the gentrifying parts of urban cores. and be sure to bug city council about it too. you'll make lots of friends, all over town, very quickly. Promise.

Willie Tomg
Feb 2, 2006
Here's an easy way to cut through the problem, which was already outlined earlier but bears repeating:

The process of becoming a service animal is immensely rigorous. Given that; is a service animal being an rear end in a top hat to people who aren't its owner just walking by?

If yes, it's not an Actual Service AnimalTM. Ask its owner politely but firmly to leave.

There. Everyone is fluffed to full satisfaction. Especially the already-fluffy service animals who keep their peace to the delight of fellow diners :3:

Plan Z
May 6, 2012

Shooting Blanks posted:

It's actually illegal to require or even ask to see any kind of registration papers for service animals. All you can do is ask if their animal is a service animal and what task it has been trained to perform. Emotional Support animals generally don't count as service animals unless they have been trained to perform a task.

I didn't actually know that and I'll pass it onto my boss.

The Midniter
Jul 9, 2001

Willie Tomg posted:

DV it seems like you watch a lotta TV--hey im'a poet and i didn't know it--so lemme make a slighly overwrought TV metaphor:

If Breaking Bad happened IRL Hank would've killed Walter in season 3 the instant he started loving with Gus and Pollos Hermanos and the show would've ended, because of course Hank knows about Gus and Pollos Hermanos he's not an idiot--he's good police, and Hank's job is maxxing out his score of easy rips on ganged-up lieutenants like a game of Space Invaders with a particular focus on the dumbasses who kill people doing it like Tucco. Not going after the guys who are like 25% of the Mexican economy, and not the guys north of the border who make their money without making bodies.

This is maybe 5% why you do not report suspiciously inactive restaurants to the authorities on the suspicion of being involved in money laundering. The other 95% is because FOR gently caress'S SAKE DUDE

also if you really, REALLY wanna crusade against organized crime and money laundering, then gently caress the restaurants whose proprietors just need a little of that capital-C Capital, focus your efforts on scrutinizing the flows of money into real-estate, with a special focus on the gentrifying parts of urban cores. and be sure to bug city council about it too. you'll make lots of friends, all over town, very quickly. Promise.

Willie I enjoy reading your posts.

Shooting Blanks
Jun 6, 2007

Real bullets mess up how cool this thing looks.

-Blade



Plan Z posted:

I didn't actually know that and I'll pass it onto my boss.

https://www.ada.gov/archive/qasrvc.htm

Discendo Vox
Mar 21, 2013

We don't need to have that dialogue because it's obvious, trivial, and has already been had a thousand times.

Willie Tomg posted:

also if you really, REALLY wanna crusade against organized crime and money laundering, then gently caress the restaurants whose proprietors just need a little of that capital-C Capital, focus your efforts on scrutinizing the flows of money into real-estate, with a special focus on the gentrifying parts of urban cores.

I'm already doing that. My area's going to be reworking the development and zoning plan after the last set of elections got most of the real estate development people thrown out. Municipal fracturing is making that process take longer in the broader area, but there should be good results with the next round of major elections. I wasn't aware that restaurants were also a mechanism for laundering. If I don't have the ability to do anything directly there, then that's fine- but now I know a bit more about it.

Discendo Vox fucked around with this message at 17:35 on Nov 30, 2017

Chef De Cuisinart
Oct 31, 2010

Brandy does in fact, in my experience, contribute to Getting Down.
Any business where the product sold is perishable, is consumed in the selling process, etc. is ideal for money laundering. And you run that operation like a goddamn clean room because you want no scrutiny whatsoever.


But seriously dude, keep away from organized crime, ok? They don't like getting rid of nosy people, and the majority of them respect a good, honest person like you wouldn't believe. They feel like they're doing something that should be done, but can't, and they'll leave you alone, help you out, and so on as long as you don't interfere with their bottom line.


I mean poo poo dude, when you gently caress with organized crime, you're loving with my perfectly fine, not harmful in any way, weed supply. Don't gently caress with my weed supply bro.

e: if you're really hard on about going after money laundering operations, florists. Restaurants are hard, but you can move a lot of money. Florists are easy, but you can't move millions. After that it's upholstery shops, personalization stores, etc. Your local law enforcement and 3 letter orgs know all this, so please for the love of a God I don't believe in, Do Not Get Involved.

Chef De Cuisinart fucked around with this message at 17:51 on Nov 30, 2017

Discendo Vox
Mar 21, 2013

We don't need to have that dialogue because it's obvious, trivial, and has already been had a thousand times.
Noted, I appreciate your concern and I'll not stir anything up.

opens Shakespeare bust, enters bookshelf, slides down pole homoerotically

JawKnee
Mar 24, 2007





You'll take the ride to leave this town along that yellow line
It's casinos up here in vancouver apparently

but yeah unless you're job actually entails you looking into this I have no idea why you'd purposefully put yourself in harms way

Babylon Astronaut
Apr 19, 2012
If you own the land the restaurant is built on, the land investment becomes more important. You have a holding company rent the building to your restaurant, balance the investment income and restaurant profit by changing the rent. Now you have a pretty baller little tax haven, a land investment, and if the restaurant really is so bad at making money it is no longer even a tax shelter, gently caress it, rent to someone else you've lost nothing. This is 100% above the board.

Chef De Cuisinart
Oct 31, 2010

Brandy does in fact, in my experience, contribute to Getting Down.

Babylon Astronaut posted:

If you own the land the restaurant is built on, the land investment becomes more important. You have a holding company rent the building to your restaurant, balance the investment income and restaurant profit by changing the rent. Now you have a pretty baller little tax haven, a land investment, and if the restaurant really is so bad at making money it is no longer even a tax shelter, gently caress it, rent to someone else you've lost nothing. This is 100% above the board.

Depends on your state/city. That setup would be hard to pull off in Austin.


In other news, Fairmont has taken away my ability to respond to work emails unless I am on site or clocked in, because checking/responding to email qualifies as work to them, and they want to seperate my work and personal life. This is so loving bizarre you guys.

Shooting Blanks
Jun 6, 2007

Real bullets mess up how cool this thing looks.

-Blade



Chef De Cuisinart posted:

Depends on your state/city. That setup would be hard to pull off in Austin.


In other news, Fairmont has taken away my ability to respond to work emails unless I am on site or clocked in, because checking/responding to email qualifies as work to them, and they want to seperate my work and personal life. This is so loving bizarre you guys.

That's actually not a policy I like. I guess you can still take phone calls if there is an emergency but being able to check email during off hours is sort of important if you have any management duties.

MAKE NO BABBYS
Jan 28, 2010

Chef De Cuisinart posted:

Depends on your state/city. That setup would be hard to pull off in Austin.


In other news, Fairmont has taken away my ability to respond to work emails unless I am on site or clocked in, because checking/responding to email qualifies as work to them, and they want to seperate my work and personal life. This is so loving bizarre you guys.

gently caress me, never did I want to work for a hotel before this very moment.

Also I was just in ATX and forgot to check this thread, I’ll be back the first week of January, let’s hang guys.

rndmnmbr
Jul 3, 2012

So I had (had, mind you) a shift manager in training. She's less than a week from getting her key and alarm code, so fine, I'll step back and let her manage and see how she does. Everything goes well until 7pm, at which point I hand the dough prep list to my second cook and get ready to jump on the maketable to relieve him.

All of a sudden my brand new server with a decade of experience who's doing a fantastic job gets her head bitten off by the new shift lead, and walks out. Just great. I make a mental note to call my server when she's had time to cool down and talk her into not quitting, and make another mental note to grab the new shift lead at the end of the shift and set some goddamned boundaries and expectations re: temper.

Then she manages to rudely insult my primary cook, and when he bites her head off (with a particularly well-placed insult, wow, that hit a nerve), all the sudden she's swinging her newfound authority like a hammer. "You will respect me" "You will do exactly what I say when I say to do it" etc etc. I separate them, hand the cook my pack of smokes and tell him to take time and smoke up and calm down. Then I grab her and inform her that A) if she has to swing her authority like a hammer to be respected then she's already lost the loving game, and it will especially fail when she's already pissed off the guy she's trying to make respect her so bad he's on the edge of quitting, B) tempers can flare and it's her loving job to calm everyone down and get them back on task, not make the situation worse, C) pissing off her server and her cook so badly they quit in the middle of a Saturday night rush is particularly stupid, D) she's loving downchecked as far as I'm concerned, maybe if she started all over with shift manager training with special attention paid to interpersonal relationships I'll let her try again but if she's expecting to get her keys and codes next week she's in for a surprise. Also E) the cook she pissed off is going home tonight and she's going to be replacing him on the maketable as penance for her fuckup.

Then she's in my face telling me I can't tell her what to do I'm just another shift lead and I had better work the maketable because she was the manager on duty, and, whoa. Stop right there. F) My job title says Lead Shift Supervisor and hers still loving says CSR, so yes I loving do get to tell her what to do, and G) get the gently caress out of my goddamned store I'm loving sick of this discussion and your loving face.

I relay this conversation and the event surrounding it to my area manager, who agrees with me that she's getting demoted back to line cook at minimum and if she doesn't have an apology for both my cook and my server she's gone. But it's a moot point, because she worked the next morning with my other shift lead, made a refund without any paperwork attached and pocketed $30 out of the till, and tried to blame it on the other shift lead. :byewhore:

We're finally getting our new RGM in five weeks, after nine months of bullshit and waffling from upper management. It'll be good to have someone else to refer bullshit like this to.

Liquid Communism
Mar 9, 2004


Out here, everything hurts.




Shooting Blanks posted:

That's actually not a policy I like. I guess you can still take phone calls if there is an emergency but being able to check email during off hours is sort of important if you have any management duties.

If you have management duties, you should be on salary. Otherwise, it is explicitly not your gently caress to give if poo poo happens when you're off shift, because you're not being paid to care.

Naelyan
Jul 21, 2007

Fun Shoe

rndmnmbr posted:

But it's a moot point, because she worked the next morning with my other shift lead, made a refund without any paperwork attached and pocketed $30 out of the till,

I get being mad about things but how is this in any way worth it. People are so loving stupid.

pile of brown
Dec 31, 2004

Liquid Communism posted:

If you have management duties, you should be on salary. Otherwise, it is explicitly not your gently caress to give if poo poo happens when you're off shift, because you're not being paid to care.

I'm both ways on this, because even on salary I don't want to be on call 120 hours a week but if I need to send read or reply to an email at home I should still be able to... Email is my lowest priority anyways... Phone calls for emergencies, texts for "get back to me asap" and emails for " I probably won't read this today"

rndmnmbr
Jul 3, 2012

Naelyan posted:

I get being mad about things but how is this in any way worth it. People are so loving stupid.

Seriously. People have asked me if I'm ever tempted by our monday deposits, and I'm like, it might buy me a decent used car. Ask me again when it can set me up with a lifetime of leisure and hedonism somewhere without an extradition treaty.

Mercedes Colomar
Nov 1, 2008

by Jeffrey of YOSPOS

Discendo Vox posted:

Sorry Im not a fan of organized crime? :shrug:

This, coming from you Vox. Bain would be disappointed in you. You've let down Crime Dad. CRIME DAD.

JawKnee
Mar 24, 2007





You'll take the ride to leave this town along that yellow line

rndmnmbr posted:

So I had (had, mind you) a shift manager in training. She's less than a week from getting her key and alarm code, so fine, I'll step back and let her manage and see how she does. Everything goes well until 7pm, at which point I hand the dough prep list to my second cook and get ready to jump on the maketable to relieve him.

All of a sudden my brand new server with a decade of experience who's doing a fantastic job gets her head bitten off by the new shift lead, and walks out. Just great. I make a mental note to call my server when she's had time to cool down and talk her into not quitting, and make another mental note to grab the new shift lead at the end of the shift and set some goddamned boundaries and expectations re: temper.

Then she manages to rudely insult my primary cook, and when he bites her head off (with a particularly well-placed insult, wow, that hit a nerve), all the sudden she's swinging her newfound authority like a hammer. "You will respect me" "You will do exactly what I say when I say to do it" etc etc. I separate them, hand the cook my pack of smokes and tell him to take time and smoke up and calm down. Then I grab her and inform her that A) if she has to swing her authority like a hammer to be respected then she's already lost the loving game, and it will especially fail when she's already pissed off the guy she's trying to make respect her so bad he's on the edge of quitting, B) tempers can flare and it's her loving job to calm everyone down and get them back on task, not make the situation worse, C) pissing off her server and her cook so badly they quit in the middle of a Saturday night rush is particularly stupid, D) she's loving downchecked as far as I'm concerned, maybe if she started all over with shift manager training with special attention paid to interpersonal relationships I'll let her try again but if she's expecting to get her keys and codes next week she's in for a surprise. Also E) the cook she pissed off is going home tonight and she's going to be replacing him on the maketable as penance for her fuckup.

Then she's in my face telling me I can't tell her what to do I'm just another shift lead and I had better work the maketable because she was the manager on duty, and, whoa. Stop right there. F) My job title says Lead Shift Supervisor and hers still loving says CSR, so yes I loving do get to tell her what to do, and G) get the gently caress out of my goddamned store I'm loving sick of this discussion and your loving face.

I relay this conversation and the event surrounding it to my area manager, who agrees with me that she's getting demoted back to line cook at minimum and if she doesn't have an apology for both my cook and my server she's gone. But it's a moot point, because she worked the next morning with my other shift lead, made a refund without any paperwork attached and pocketed $30 out of the till, and tried to blame it on the other shift lead. :byewhore:

We're finally getting our new RGM in five weeks, after nine months of bullshit and waffling from upper management. It'll be good to have someone else to refer bullshit like this to.

:lol: that is a ballistic meltdown (your ex-coworker, not you)

Liquid Communism
Mar 9, 2004


Out here, everything hurts.




pile of brown posted:

I'm both ways on this, because even on salary I don't want to be on call 120 hours a week but if I need to send read or reply to an email at home I should still be able to... Email is my lowest priority anyways... Phone calls for emergencies, texts for "get back to me asap" and emails for " I probably won't read this today"

Working off the clock always snowballs to fill time available. At least my current office gig has the decency to only have salaried management on-call, and provides on-call phones (or a bill subsidy if you use your own).

pile of brown
Dec 31, 2004
Right, but I am exec of a kitchen in a hotel that's open 365 from 7am to 11pm and now (suddenly) a fast casual health food buzzword breakfast and lunch eatery. If I don't answer emails or phone calls bad poo poo happens, even on my day off. And I knew that would happen when I signed up. Yeah, if I was gonna take a week off I'd redirect that poo poo but for texting "yep same order" to my bread guy each day at 3 it's fine, and if work made that hard for me they'd be shooting themselves in the foot. It's probably a little different in a larger organization but where I'm at I'm literally the only person who knows everything I do.

Shooting Blanks
Jun 6, 2007

Real bullets mess up how cool this thing looks.

-Blade



Liquid Communism posted:

If you have management duties, you should be on salary. Otherwise, it is explicitly not your gently caress to give if poo poo happens when you're off shift, because you're not being paid to care.

I thought CDC was on salary? Time clocks aren't only used by hourly employees, I've also seen them used to track salary employees for workman's comp claims (was he actually on the clock at the time) and to just make sure people are putting their hours in.

Liquid Communism
Mar 9, 2004


Out here, everything hurts.




pile of brown posted:

Right, but I am exec of a kitchen in a hotel that's open 365 from 7am to 11pm and now (suddenly) a fast casual health food buzzword breakfast and lunch eatery. If I don't answer emails or phone calls bad poo poo happens, even on my day off. And I knew that would happen when I signed up. Yeah, if I was gonna take a week off I'd redirect that poo poo but for texting "yep same order" to my bread guy each day at 3 it's fine, and if work made that hard for me they'd be shooting themselves in the foot. It's probably a little different in a larger organization but where I'm at I'm literally the only person who knows everything I do.

Are you being paid relative to the world ending for the business should you get called for jury duty, or picked up for a DUI and left in the drunk tank over night?

rndmnmbr
Jul 3, 2012

JawKnee posted:

:lol: that is a ballistic meltdown (your ex-coworker, not you)

The sad part was, there was a manager's meeting that day that my area coach was going to fire her at, except she didn't do what she was accused of and I stuck up for her and told the area supervisor what actually happened. I shoulda just kept my loving mouth shut.

But I swear this particular pizza joint is cursed. They hired an RGM for us in June, and heaped praise on him for his strict adherence to corporate standards and fast learning and no-nonsense attitude. He was supposed to finish training and take over our store Aug. 15. Except they let him run a sister store solo for a week to test him out, and he was caught on camera stealing from the till the friday before he took over. I'm just glad they caught him there, because here we have no cameras and he would have gotten away with it.

I'm waiting for the other shoe to drop on this new RGM... except it kinda already has, my lead cook has worked with her before at another restaurant chain and says she's the type to get rid of anyone she didn't hire herself, and she's a rip-roaring bitch who's poo poo don't stink. I'm thinking about asking for a transfer to another store if she and I don't mesh... but I'm even more tempted to take a poo poo in the deep-fryer and go back to loving night-shift convenience-store retail. Restaurants and I are a match made in hell.

Republicans
Oct 14, 2003

- More money for us

- Fuck you


UberEats is quickly becoming the bane of the existence for anyone on closing shift. Used to be the last hour before close rarely saw any food orders. Now we get all kinds of poo poo when we're trying to go the gently caress home.

Chef De Cuisinart
Oct 31, 2010

Brandy does in fact, in my experience, contribute to Getting Down.

Shooting Blanks posted:

I thought CDC was on salary? Time clocks aren't only used by hourly employees, I've also seen them used to track salary employees for workman's comp claims (was he actually on the clock at the time) and to just make sure people are putting their hours in.

I was salary with Omni, Fairmont decided I was worth paying my previous salary pay as an hourly manager. I think only the CDC and exec sous' and exec are salary. All the sous and CdPs are hourly at anywhere from 17.50 to 30 afaik.

And yeah, Fairmont has everyone clock in and out, because they require even salaried positions to have a 30min break.

Willie Tomg
Feb 2, 2006

Republicans posted:

UberEats is quickly becoming the bane of the existence for anyone on closing shift. Used to be the last hour before close rarely saw any food orders. Now we get all kinds of poo poo when we're trying to go the gently caress home.

I have never heard an opinion of UberEats that was even remotely positive.

iospace
Jan 19, 2038


Willie Tomg posted:

I have never heard an opinion of UberEats that was even remotely positive.

We have it at my job.

Pickups are always 5-6 minutes after the food finishes. So by the time it gets there it probably has been finished for... 10-15 minutes at least. Drivers are relatively scarce in the area, and you always get orders either at odd hours or at times where the amount of drivers is going to be pretty low, such as during a Packer game.

Oh and gently caress you if you order drinks (though we did have a driver demand we put cling wrap over the top of one once).

Republicans
Oct 14, 2003

- More money for us

- Fuck you


Willie Tomg posted:

I have never heard an opinion of UberEats that was even remotely positive.

I was lucky there was another cook there last night for a cater in the banquet room because I got hit with three large ubers and a four top at the same time. Usually one cook is plenty sunday through thursday to work dinner and close but UberEats is loving with that pretty badly and making business very feast or famine.

Also I used them to get some weird BBQ place delivered once and it was horrible. The meat was dry and flavorless and the sauce tasted like imitation maple syrup. But it was delivered hot and quick so I can't fault UberEats for that.

JawKnee
Mar 24, 2007





You'll take the ride to leave this town along that yellow line
gently caress 3rd party delivery services

Naelyan
Jul 21, 2007

Fun Shoe

JawKnee posted:

gently caress 3rd party delivery services

Chef De Cuisinart
Oct 31, 2010

Brandy does in fact, in my experience, contribute to Getting Down.
Meh, money in is money in. You know they exist, so plan around it. Or are we going to bitch about to-go and carryout orders too?

GhostofJohnMuir
Aug 14, 2014

anime is not good
personally i hated the customers in whatever form they appeared in

iospace
Jan 19, 2038


GhostofJohnMuir posted:

personally i hated the customers in whatever form they appeared in

:same:

Shooting Blanks
Jun 6, 2007

Real bullets mess up how cool this thing looks.

-Blade



Chef De Cuisinart posted:

Meh, money in is money in. You know they exist, so plan around it. Or are we going to bitch about to-go and carryout orders too?

http://www.houstonpress.com/restaurants/dining-out-near-closing-time-how-late-is-too-late-6407033

I think it is mostly an attitude difference between management and hourly employees, especially tipped. It sucks for everyone involved but FOH are more likely to have an entitlement complex about how much to make and when they get to leave - keeping them past that will annoy some of them.

I do remember one of the delivery services bragging about tips in front of the bartender packing up his to go meal before stiffing him. That was sort of lovely.

JawKnee
Mar 24, 2007





You'll take the ride to leave this town along that yellow line

Chef De Cuisinart posted:

Meh, money in is money in. You know they exist, so plan around it. Or are we going to bitch about to-go and carryout orders too?

not nearly, but you're lying if you think that isn't extra work for no benefit to anyone relying on tips (and no, I don't want to start a tipping conversation over this)

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JawKnee
Mar 24, 2007





You'll take the ride to leave this town along that yellow line

GhostofJohnMuir posted:

personally i hated the customers in whatever form they appeared in

fuckin :yeah:

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