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RDS follow up question: How does Office/other software licensing work with an RDS environment? Is it just like licensing software on workstations, where in each RD instance the user installs Office 2013 for example, using their own product key? So, rather than go up and down the rows installing Office with its keys on physical workstations, I'm doing the same but to individual RD desktops?
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Jan 4, 2018 19:04
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Office specifically has special install instructions and licensing for use on an RDS server. Some other applications have similar special considerations, and others may not work at all. Some will work just fine with no difference between the rds install and a regular install. Unless the application installs for single user (chrome can do this, as an example ) you generally only install once on the server and every user has access to the application.
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Jan 4, 2018 19:14
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Hey folks, I’m back again. For background, the client is my friend’s dad. He hates computers, but isn’t clueless on functionality but I’m not in a position to grill him on specifics as he doesn’t really know what he needs or is currently using. He’s a CPA w 3-4 employees, they’ve kept a server in office for various financial programs, QuickBooks server client, yearly server versions of one of the bigger CPA softwares, and as a backup. I believe they’re currently running Server 2008, maaaaybe 2012. My last posts were due to a quote he received from the folks he’s been using for support for the last couple decades. It was way higher than the previous build and seemed like overkill for his needs, which again I can’t 100% say, so he got 2 more quotes. https://imgur.com/a/6kVfb Are there any red flags in either of these? Any reason not to go w the lower quote? It’s about half of the other 2, but the other 2 seem like overkill for his needs. I’ll do my best to clarify or provide any info that can help, but like I said, don’t have the whole picture and can’t really get it without getting on-site which I would like to avoid if I can.
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Jan 5, 2018 01:18
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If that server goes down how many hours is it gonna take to get a spare parts or labor or whatever to get the thing fixed This sounds like a really mission-critical server and from some white box brand with back up that probably would not be good enough for a disaster recovery situation
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Jan 5, 2018 01:40
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I can't remember where we left off with that and I'm too lazy to look it up, but my first thought is why can't 3-4 use *the cloud*. One of the big benefits for small businesses is something NevergirlsOFFICIAL touched upon. They're not really big enough to have redundancy if something goes down, but they'll likely lose a ton of money if it happens towards the end of tax season.
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Jan 5, 2018 01:48
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NevergirlsOFFICIAL posted:If that server goes down how many hours is it gonna take to get a spare parts or labor or whatever to get the thing fixed It looks like a Dell T330. I set one up last year and it's been good for a SOHO server with a bunch of hotswap bays in the front. It will be worth checking if they have dell support for it.
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Jan 5, 2018 15:41
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Boywhiz88 posted:Hey folks, I’m back again. For background, the client is my friend’s dad. He hates computers, but isn’t clueless on functionality but I’m not in a position to grill him on specifics as he doesn’t really know what he needs or is currently using. He’s a CPA w 3-4 employees, they’ve kept a server in office for various financial programs, QuickBooks server client, yearly server versions of one of the bigger CPA softwares, and as a backup. I believe they’re currently running Server 2008, maaaaybe 2012. I can tell you the H330 raid controllers are hot loving garbage, perform like poo poo, and frequently die. I have a client thats on their 6th warranty replacement in 2 years. Unless that whitebox is coming from a vendor with a contract-enforcable SLA for replacement parts if the machine suffers a failure, they're better off spending the extra $$$ on something with a real NBD or 4-Hour warranty. The cost of server downtime in a single-server environment almost always exceeds the initial capital investment of a unit with proper support. Tapedump posted:RDS follow up question: How does Office/other software licensing work with an RDS environment? Is it just like licensing software on workstations, where in each RD instance the user installs Office 2013 for example, using their own product key? Office for RDS requires either an OVL license key or an O365 ProPlus or Enterprise subscription. Retail keys will not work and cannot be customized for Terminal services. You also need to use the office customization tool to create an installation that will work on a server with the RDS role installed. In an RDS environment Office is licensed per endpoint connection to the terminal server, so you'll need one license per device accessing the server. IE if you have 5 users on machines using RDS you'll need 5 licenses to cover those endpoints. If you have 20 users sharing 5 computers you still need 5 licenses. If you have 5 users rotating on 20 computers, you need 20 licenses. ETC. For small environments O365 is definitely the loving simplest way to do RDS office licensing, as it covers the users on any endpoint device. E: Also O365 domain integration removes the need for users to juggle additional login credentials, they just activate office with their domain username and password. Digital_Jesus fucked around with this message at 02:40 on Jan 6, 2018 |
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Jan 6, 2018 02:27
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Thank you, that is super helpful to know
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Jan 6, 2018 02:39
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The only caveat I'll add is that for non-profits sometimes it still works out to be cheaper to get station licenses than Office 365. Although then again 365 is worth slightly more (for me) if you have the budget.
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Jan 6, 2018 05:50
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We just renewed our Office EA and it was more expensive up front for standalone licenses but it was cheaper than 3 years of Office 365.
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Jan 7, 2018 01:34
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That’s not an apples-to-apples comparison though
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Jan 7, 2018 01:37
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Rick posted:The only caveat I'll add is that for non-profits sometimes it still works out to be cheaper to get station licenses than Office 365. Although then again 365 is worth slightly more (for me) if you have the budget. If you're a smaller non-profit MS used to have a program that O365 was free up to X number of users then it was reduced cost similar to their NP/Edu discounts on OVL/Retail, but I don't know if its still a thing.
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Jan 7, 2018 16:18
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Digital_Jesus posted:If you're a smaller non-profit MS used to have a program that O365 was free up to X number of users then it was reduced cost similar to their NP/Edu discounts on OVL/Retail, but I don't know if its still a thing. You can get 300 users free business essentials (which is all the standard online services but no installed apps)
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Jan 7, 2018 22:28
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How often do you replace switches? Set time, or as needed? We use procurve which have lifetime warranty so that’s not driving it.
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Jan 10, 2018 22:43
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Also what switches do u like
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Jan 10, 2018 22:43
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Places that have money: when things have new features we need or switches are the bottleneck Places that don't have money: when things die, call in the Procurve warranty, swap in the backup Procurve
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Jan 10, 2018 22:53
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Replace them when they are not supported any more - 'lifetime' warranty means something very specific which is usually end of sale plus a few years. Replace them sooner if you want to keep things standard and it's becoming difficult to source the equipment you need. Or if you were tight and bought web managed switches that only work in IE6. Switches doing standard layer 2 stuff can last as long as you want them to really - you could probably quite happily run an office environment off 10/100 switches. I like ProCurves, some people hate them. I definitely don't care enough about how the CLI works on a switch doing basic L2 access duties to want to pay for annual support on it though. Apparently the Comware stuff that HP acquired from 3Com/H3C is decent (IRF vs. stacking) but I've not used it, and the CLI looked clunky. Thanks Ants fucked around with this message at 23:09 on Jan 10, 2018 |
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Jan 10, 2018 23:05
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Replace a switch when it no longer has vendor firmware support or it no longer fits your needs (or when you get a pile of money). I am a huge proponent of HP/Aruba and cant recommend their OfficeConnect (for SMB) and Aruba (Rebranded ProCurve) series stuff enough. The OfficeConnects have simple gui interfaces (the 3COM CLI does indeed blow rear end) for light applications and the Aruba stuff has very well laid out CLI (thats easy to learn!) for when you need more horsepower or better L3 functionality. OfficeConnect stuff is sub-$1000 and Aruba gets into the $1200-$50000 range depending on the model. E: Juniper EX series stuff is also amazing but the cli is far more complicated and youre getting into $$$$$ territory there. Ive deployed a lot of it and its excellent, but you pay the premium for it. Cisco can suck poo poo. Digital_Jesus fucked around with this message at 00:47 on Jan 11, 2018 |
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Jan 11, 2018 00:42
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Anyone happen to have a GSuite Promo code for a US Business plan? Considering upgrading and it looks like I get a discount on the first year and you get a kickback?
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Jan 11, 2018 15:55
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Digital_Jesus posted:Cisco can suck poo poo. As a recent customer of a new Cisco switch, I have to ask, what drives this sentiment?
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Jan 11, 2018 16:49
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Beefstorm posted:As a recent customer of a new Cisco switch, I have to ask, what drives this sentiment? For the same reason you have an AT&T logo in your avatar. Cisco is the behemoth. They don't give a gently caress about you. Their products are 2x as expensive as competitors and 4x as complicated for no real reason. Their bureaucracy is astonishing. If you need customer service or technical support, good luck getting a hold of someone who can solve your problem. Their TAC is pretty much the "gold standard" of tech support, but that's really more of a critique on the state of the industry rather than a compliment. They're the poster child for "make sure you're using a good VAR." Don't get me wrong, they're not unique. There's lots of other companies who fit the same mold, AT&T, IBM, Xerox, etc... but yeah. Internet Explorer fucked around with this message at 17:08 on Jan 11, 2018 |
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Jan 11, 2018 17:02
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Internet Explorer posted:For some same reason you have an AT&T logo in your avatar. I have no counter, you are pretty much correct. Also, the AT&T logo has to do with my old job. The caption is making fun of the fact that the CEO of AT&T made a hand gesture that made me think he has a small penis. FreelanceSocialist posted:Anyone happen to have a GSuite Promo code for a US Business plan? Considering upgrading and it looks like I get a discount on the first year and you get a kickback? For the non-profit I work for, here's their referral link.  https://goo.gl/8o1xDz And here's some promo codes for 20% off. G Suite Basic Plan NCGN39YPWNMDJGT G Suite Business Plan WAWFNWXKXCXTN7D Beefstorm fucked around with this message at 17:11 on Jan 11, 2018 |
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Jan 11, 2018 17:04
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Internet Explorer posted:For the same reason you have an AT&T logo in your avatar. perfectly stated.
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Jan 11, 2018 17:10
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Some Cisco TAC is better than others. Cisco voice issues? Good loving luck. TAC for ESA or CWS? They're pretty good.
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Jan 11, 2018 17:12
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Beefstorm posted:For the non-profit I work for, here's their referral link. Gracias.
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Jan 11, 2018 17:14
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Beefstorm posted:As a recent customer of a new Cisco switch, I have to ask, what drives this sentiment? The hardware itself isnt the issue (I actually love ASAs and deploy them frequently), but as outlined above cost, poor customer support, and beyond a shadow of a doubt the #1 reason I wont buy Cisco anything outside of firewalls is the loving licensing. Ciscos entitlement system for software, firmware, and support is a fuckin labrynthian nightmare of hot loving garbage that I refuse to deal with when HPE / Juniper exist at better pricepoints with less garbage to keep my devices up to date and under support.
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Jan 11, 2018 18:15
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Also if you have Cisco year on prem, you basically need a CCNA on hand to work with them. They’re not as user friendly as other offerings. Juniper is the perfect middle ground IMO.
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Jan 11, 2018 18:23
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COOL CORN posted:Also if you have Cisco year on prem, you basically need a CCNA on hand to work with them. They’re not as user friendly as other offerings. Juniper is the perfect middle ground IMO. I still wouldnt suggest deploying Juniper equipment without someone at least JNCIA level on board. JunOS is excellent once you understand it, but its not exactly “pick up and guess through it” on the cli level.
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Jan 11, 2018 18:26
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Big fan of Juniper. I won't buy HPE server kit now they've paywalled things like BIOS and firmware upgrades, not when Dell exist and don't do that.
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Jan 11, 2018 18:26
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Thanks Ants posted:Big fan of Juniper. Flip Side: HP will warranty poo poo until the sun burns out. Dell tells you to gently caress yourself after 6 years. E: I sell both and dont mind either.
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Jan 11, 2018 18:33
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We had this bad boy for 15 years, still on warranty until we replaced it last year.
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Jan 11, 2018 18:38
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Been a while since I've seen a 4500. Good machines.
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Jan 11, 2018 18:46
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I have one of those in production today. It was bought a few years ago and they completely overspent for what was necessary.
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Jan 11, 2018 18:56
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Digital_Jesus posted:Flip Side: HP will warranty poo poo until the sun burns out. Dell tells you to gently caress yourself after 6 years. Can confirm, user dropped laptop and broke the screen. HP replaced it under basic 1y warranty. No accidental coverage.
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Jan 11, 2018 19:48
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Beefstorm posted:Can confirm, user dropped laptop and broke the screen. HP replaced it under basic 1y warranty. No accidental coverage. drat, I've never been able to swing that from HP.
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Jan 11, 2018 19:56
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Digital_Jesus posted:If you're a smaller non-profit MS used to have a program that O365 was free up to X number of users then it was reduced cost similar to their NP/Edu discounts on OVL/Retail, but I don't know if its still a thing. NevergirlsOFFICIAL posted:You can get 300 users free business essentials (which is all the standard online services but no installed apps) I've definitely made use of those but people were really resistant to the web apps (for good reason I suppose). It was five dollars a license for users with installed apps which was still pretty good but not as good as when we were getting 100 station licenses for 5 dollars total. Rick fucked around with this message at 22:36 on Jan 11, 2018 |
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Jan 11, 2018 22:31
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Previous dude started a Meraki rollout before I took over. Only good thing about paying out the rear end is when a switch starts acting funny, it's replaced with a new model. Other than that, Juniper or bust.
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Jan 12, 2018 02:15
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A small part of me respects Meraki for managing to convince people to pay out of the rear end for hardware, pay out the rear end again for ongoing licensing, and still accept a pretty lacklustre feature set and claims like how they provide a “lifetime warranty” even though it requires the product to be licensed - at which point it’s no different to hardware maintenance with any other vendor.
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Jan 12, 2018 02:39
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If, for SOME REASON, you find yourself supporting Outlook 2010 on XP, and it fell over this week, uninstall KB4011273.
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Jan 12, 2018 02:52
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what kind of IT hell is that?!
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Jan 12, 2018 02:59
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