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Ugato posted:It takes a lot of effort and eye rolling to not tell people this when they tell me something about privacy or confidentiality. I get notified to make a new user account with a hiring form on my desk. It's the form a person fills out when they are hired it's because I requested names be spelled out so they are correct before this it was done verbally and it was common for people to request name changes, or just deal with it. Anyway this form includes this SSN, so it'd be really easy to steal this. I do know my predecessor never got mine. He did the verbal thing and often mangled names. One user has been here for 10 years and their login is different for 3 different systems and none are spelled correctly. They refused when I offered to fix it up for them. They're just used to it. If I'm not at my desk it stays there. I once went on vacation and they forgot to shut the door after they put it on my desk. My door was open for anyone to look at a resume with SSN visible from the door. My office door is one of the first ones and we have no secretary, food deliveries often wind up looking for someone in the building and end up finding me.
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Jan 17, 2018 22:30
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stevewm posted:We also lost overhead paging, but there are products out there to fix that. Looking right now at a Cyberdata SIP paging adapter. It is basically a box that acts as a standard SIP phone, but it auto answers any call to it and presents the audio as a plain analog output to feed into an existing paging amp. So staff will be able to page by just calling the paging adapter extension. quote:We where able to emulate the key system behavior a bit, as the Grandstream UCM lets you setup the parking lots as BLF keys on the phones, so you can look at the phone display and see if any call is sitting in a parking lot slot.
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Jan 17, 2018 23:48
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Aunt Beth posted:Honest to God, how is McAfee still in business? Same way as AOL's dialup division: a few million confused grandparents keep paying the monthly/yearly bills because they don't know better. And most of them probably don't even use the product in question anymore but the companies involved have no reason to tell them they don't need to pay for those things.
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Jan 18, 2018 00:40
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chin up everything sucks posted:Anything that looks to be is obviously just a pile of trash that pretends to do something. He said SAP.
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Jan 18, 2018 00:53
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I like how Microsoft has gone out of its way to make Windows 10 pro harder to automate with MDT. I these windows 10 pro machines are licensed through DELL or whoever makes them, they have purposely made it so you are required to interact with the install during the middle of the process. Its its not volume licensed, its not going to work. What a complete waste of time and resources to make a dumb decision.
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Jan 18, 2018 02:44
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Jaded Burnout posted:I used to have to fill in a timesheet for a giant corporation and I had to mark myself as having worked a few weekends. This timesheet had a text box for each day, and you marked "1" to say you'd worked 1 day that day. (no you couldn't say 0.5, if you wanted to mark a half day you'd put a 1 in the "half days" row and a 0 in the "days" row) I feel like a timecard program that doesn't support weekends is like an accounting program that doesn't support cents. "Just put it in as a fraction of a dollar, but if you don't use lowest terms, you'll get an error message."
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Jan 18, 2018 02:59
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pixaal posted:I get notified to make a new user account with a hiring form on my desk. It's the form a person fills out when they are hired it's because I requested names be spelled out so they are correct before this it was done verbally and it was common for people to request name changes, or just deal with it. Anyway this form includes this SSN, so it'd be really easy to steal this. I do know my predecessor never got mine. He did the verbal thing and often mangled names. One user has been here for 10 years and their login is different for 3 different systems and none are spelled correctly. They refused when I offered to fix it up for them. They're just used to it. One time, I got a ticket to correct a spelling, and pulled up the old ticket and thought my coworker had screwed up, because it was spelled correctly in the subject line of the ticket; nope, incorrect in the form. Somehow, we can pretty much always manage to get exactly what they put on the form on the account, but HR can't manage to get the right name on the form nearly as often as you'd hope. Also, when you guys get a new employee with a misspelled name, do you change the account, or nuke the user and start over? I'm definitely the "the only way to be sure is to nuke it from orbit" on this one, and when someone gets married or otherwise changes their name, I pretty much always leave the user name the same (they've always been okay with it, since no one sees it). I'd swear I've run into problems about half the time I've tried to change a user name in AD, but maybe it's gotten better since the last time I tried.
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Jan 18, 2018 03:07
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We leave the user name the same in the case of a name change if it’s not a new account, and just change it if it is new. However we do semi-regularly get a supervisor bitching about how we should change user names for people based on the fact that after a divorce, for instance, it can cause great emotional distress to have to see that name regularly. Not our choice, lady. Talk to Oracle, our Auditors, and the Government of Canada’s Canadian Revenue Service.
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Jan 18, 2018 04:17
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poo poo pissing me off: my coworker won't shut up about cryptocurrencies for four days straight, somebody please kill me now.
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Jan 18, 2018 12:48
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I truly wish the last IT guy here hadn't put kaspersky on everything.
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Jan 18, 2018 12:52
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The Claptain posted:poo poo pissing me off: my coworker won't shut up about cryptocurrencies for four days straight, somebody please kill me now.
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Jan 18, 2018 12:54
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Collateral Damage posted:Fight back by talking to him non stop about this great MLM opportunity you've found. Have you considered becoming a flat earther, just to this guy.
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Jan 18, 2018 12:59
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Turn yourself into https://www.youtube.com/watch?v=DRMwmMcZKAA
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Jan 18, 2018 13:37
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The Claptain posted:poo poo pissing me off: my coworker won't shut up about cryptocurrencies for four days straight, somebody please kill me now. this, but half the office...
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Jan 18, 2018 14:45
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1 hour of conversation between 4 technical professionals come to a reasonable conclusion, present to the product owner, "Why don't you just.." and I pretty much immediately switch off. Don't loving "just" me, and not twice in one sentence motherfucker. Team lead can do his loving job for a change and deal with this one. I'll implement whatever they pick. Team lead who's been in all these conversations today still wants to have a call where I tell him how to do his job again.
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Jan 18, 2018 14:51
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wolrah posted:Those things are pretty expensive for what they are. We've always just paired whatever ATA we're normally using at the time (currently Cisco SPA112) with a Viking RAD-1A. How do you make those work for paging purposes? Our existing paging amp is a Bogen TPU100. It expects a 600-ohm tip/ring audio input. An ATA like that would work if it auto-answered the call and started outputting audio... Edit: Answered my own question... I have a Bogen TAMB sitting in the closet and the Grandstream UCM has FXS ports for analog devices... hmm... I think I can make that work for paging. stevewm fucked around with this message at 15:24 on Jan 18, 2018 |
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Jan 18, 2018 15:13
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Thanatosian posted:What percentage of the time does the name end up spelled wrong on the form? It seems like that would be fairly significant part of HR's job (not "significant" in terms of labor, but significant in terms of "make sure it's right") but they get it wrong all the goddamn time. And frequently we'll find out someone hates the form their name takes in our system ("Michael" instead of "Mike," or "Smith-Jones" instead of "Jones-Smith") weeks or months after they start. Like, ask what they want their name to be, then put that in the drat form, spelled correctly; it doesn't seem like it should be difficult. The one I get is the original that the employee filled out when accepting the job. I then give it back to HR for filing along with the temp passwords and the username. I'm not sure what the process is if someone steals it from my desk because they left it there. I'm not sure another copy exists. There's a line for "nickname or preferred name if different from legal" user accounts are based on that. I still get people filling out the included username change request form because they don't like to be called Bill, or they put Dick in the nickname field and don't actually want to be called Dick but most people fill it out correctly.
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Jan 18, 2018 15:17
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All I want is client PCs to upgrade all the way from 1507 to 1703 through WSUS. Every step is a pain in the rear end. I am now setting up a new Server 2016 WSUS to try and get rid off the issues, but apparently ANY combination of GPOs can just permanently gently caress you over. Also, my personal computer is on 1709 and no matter what I set the GPOs to I am unable to search for or install updates on it anymore...
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Jan 18, 2018 15:35
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stevewm posted:How do you make those work for paging purposes? The RAD-1A handles the answering and has a 600 ohm output on it. We basically leave the ATA in stock configuration aside from setting the off-hook tone to one minute so it doesn't kick on before the RAD times out. I can confirm that the TAMB will do the job just fine as well. We don't deal with those often but a recent install already had one and it worked just the same as we're used to. wolrah fucked around with this message at 16:06 on Jan 18, 2018 |
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Jan 18, 2018 16:03
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wolrah posted:The RAD-1A handles the answering and has a 600 ohm output on it. We basically leave the ATA in stock configuration aside from setting the off-hook tone to one minute so it doesn't kick on before the RAD times out. Yeah the Bogen doesn't answer the call.. It does VOX detection on the audio input and activates when it hears something. Looks like I can make the TAMB work.. It can be configured to answer a call and then pass the audio through to the amp.
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Jan 18, 2018 16:07
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stevewm posted:How do you make those work for paging purposes? I just need to mention that a Bogan is the Australian version of a Redneck, and the mental image of one being locked in a closet manually routing ports like a switchboard operator amuses me no fuckin' end, mate.
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Jan 18, 2018 16:23
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We have an organization that leases a small portion of one of our buildings. The head of the org is married to the head of my org, so they don't pay rent. There are constant arguments over who is responsible for what IT equipment. I finally came to a defined demarc where our org is responsible for the network up to the ethernet jacks. Anything plugged in is their responsibility. I'm building out a new branch of my network to rebuild their network access. I've already conceded to managing their switch configs, VLAN and firewall access because it's our network. Today they sent an email saying they got new IP phones but don't know how to use them. They asked when I would be on site to train them on using these phones, and that they preferred this week because they could have everybody from their org on-site. I couldn't laugh hard enough as I told them that no, I'm absolutely not doing phone training, and that it's so far below my pay grade that I didn't know how to use their lovely phones myself. I gave them the number for an MSP to call who will charge them hourly for training and told them good luck. And yet I'm probably going to be pulled into a meeting next week by our director asking me to help them out and stop being rude.
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Jan 18, 2018 21:34
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Yep, any kind of a shared service model between any organization that doesn’t have a clearly defined set of responsibilities is doomed to failure and a shitload of headaches. The last job I managed the shared services domain for a group of 7 different companies on the same mpls and there wasn’t a week that went by that it wasn’t a complete pain in the rear end.
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Jan 18, 2018 21:52
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Judge Schnoopy posted:I couldn't laugh hard enough as I told them that no, I'm absolutely not doing phone training, and that it's so far below my pay grade that I didn't know how to use their lovely phones myself. I gave them the number for an MSP to call who will charge them hourly for training and told them good luck. This sounds a lot like you give organization #2 your hourly out of work rates and ask if they really want you to be the one doing training. However many 0's an hour you feel like adding to make it worth your while.
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Jan 19, 2018 00:43
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Pissing me off: Vomiting. I don't know why I'm vomiting. I don't feel ill in any other way, but I've been worshipping the porcelain throne since about midnight. This double sucks because work was flying me out, all expenses paid, for our holiday gala this weekend. Was supposed to be on an airplane...20 minutes ago. I work remote and really look forward to hanging out with my coworkers on the rare chances I get to do so. It's not nerves or anything; I love flying and these trips are basically vacations. This one, literally, as my only purpose was to party.  I had to wake my boss up and let him know I can't make it. Worse, I was the point man for a few others who were flying in. I was renting the car and hauling the others around.
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Jan 19, 2018 13:15
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ConfusedUs posted:Pissing me off: Vomiting. Food poisoning it sounds like.  If it's salmonella like I had last year, may death come swiftly to you.
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Jan 19, 2018 14:24
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Sales dink comes down, with the CEO's personal laptop in hand. "I forgot my laptop at home and CEO said I could just use hers, but she said I need to get on the VPN" Well that's her personal laptop so it's not on the domain.... He's using webmail so no big deal there, but he's got full access to the company files since he's logged in as her account and he has full access to her browsers, saved passwords, poo poo even Outlook. Whatever.
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Jan 19, 2018 14:35
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The Claptain posted:poo poo pissing me off: my coworker won't shut up about cryptocurrencies for four days straight, somebody please kill me now.
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Jan 19, 2018 16:13
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poo poo that's pissing me off. Old IT guy had a lovely laptop that was on the verge of dying. He never mentioned this and it died when I booted it up. Motherboard Failure. His old co-workers are acting like i've broken it. I've explained why and they're just repeating that they don't understand. My patience is wearing very thin. E: As luck would have it, he stopped by today because he's going out for a drink with people and confirmed to everyone that it was hosed. Well, guess that's sorted. dogstile fucked around with this message at 18:09 on Jan 19, 2018 |
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Jan 19, 2018 17:05
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I'm actually getting pissed off at our desktop team right now, because I just had a user be really rude to me. Our version of PeopleSoft that we use hates chrome. Just randomly tells users that they don't exist. Edge doesn't really do any better. Upgrading PeopleSoft is on the map, but not for a long time due to other projects going first. Gotta use Internet Explorer for 100% functionality. Or Safari on a Mac. Also, we're moving everyone to Windows 10 as their machines need replacement. Internet Explorer is installed on Win 10, but hidden. I'm sure you all know that, but I'm building a narrative here, shut up. So we give people new computers with Chrome pre-installed on them, and Edge pinned to the task bar, and then one of the main applications we use requires Internet Explorer. So people call for help, because it's not working properly, and I tell them that they have to use IE. 95% of the time they either don't know the difference between browsers or mix up Edge and IE, or don't know where IE is, but we can work with all that. The last 5% is like the caller I just had, who vociferously claimed that IE was not installed on her machine, and then tried to end the call with a shouted "THANK YOU" in a very aggressive tone when I insisted it was installed. I just rode through that and told them they just had to search for it in the start menu, upon which they went very quiet, paused, then said they could find it and handle it from there. So why am I pissed off at the desktop team? We use PDQ deploy and inventory. WSUS, and GPOs. I'm 100% sure that we can remotely, or during imaging that installs Chrome, remove Edge from the taskbar and replace it with IE. And I've suggested it. Multiple times. And it's ignored. I've also suggested that maybe leaving Edge as the default PDF handler be fixed during set up, as for some reason most of the pdfs instructors generate won't print from Edge. Also ignored. So I get calls from very confused people about that as well. gently caress them for refusing to change their precious little set up.
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Jan 19, 2018 19:21
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I can get behind being annoyed at system images not being up to date, or properly configured. It's annoying as balls and can waste time by fielding 50 of exactly the same calls over a month. This coming from a guy who deploys images that are not updated and need configuration changes.
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Jan 19, 2018 19:25
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Avenging_Mikon posted:So why am I pissed off at the desktop team? We use PDQ deploy and inventory. WSUS, and GPOs. I'm 100% sure that we can remotely, or during imaging that installs Chrome, remove Edge from the taskbar and replace it with IE. And I've suggested it. Multiple times. And it's ignored. I've also suggested that maybe leaving Edge as the default PDF handler be fixed during set up, as for some reason most of the pdfs instructors generate won't print from Edge. Also ignored. So I get calls from very confused people about that as well. gently caress them for refusing to change their precious little set up. Yeah, making IE easier to find/more available is as easy as you expect. It could be done in a half-dozen different ways at any stage of the process. You could even push a shortcut to the users desktop that runs "iexplore.exe https://shittywebapp.com" Changing the default PDF handler however.. not as easy.
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Jan 19, 2018 19:26
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The Fool posted:Changing the default PDF handler however.. not as easy. FireFox (and other browsers) want to render PDF's themselves. Cool. They don't do it the correct way. Not cool. "Why is the top of all my invoices cut off" 
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Jan 19, 2018 19:30
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This is where I mention that I am constantly frustrated by Mozilla not providing admx templates for Firefox.
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Jan 19, 2018 19:32
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The Fool posted:This is where I mention that I am constantly frustrated by Mozilla not providing admx templates for Firefox. It's loving insane and unacceptable and if we didn't have to support it as a browser for our product I would push to remove it from every computer in the company.
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Jan 19, 2018 19:34
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The Fool posted:Changing the default PDF handler however.. not as easy. What I don't get is how Edge becomes the default handler anyway, as we install Reader in addition to Chrome during prep.
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Jan 19, 2018 19:48
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Avenging_Mikon posted:What I don't get is how Edge becomes the default handler anyway every time a new build of 10 drops, overwriting your old settings, as we install Reader in addition to Chrome during prep. We got a new build of 10 and 60 machines had to be updated out of 140 because they reset the default PDF handler to Edge. Why did some reset and some did not? Who knows. Nothing surprises me anymore.
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Jan 19, 2018 19:48
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^ Yeah this. Microsoft forces Edge to default PDF reader because reasons.
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Jan 19, 2018 19:49
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They know they can't force edge as web browser or the EU will flying crane kick them in the nuts, so they figured they could get their numbers up by enforcing it as a pdf viewer.
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Jan 19, 2018 19:51
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Avenging_Mikon posted:
Yeah, you're right. I do pretty much all of this for my deployments, it's all fairly simple once you know how. Getting Win10 to stop setting Edge as the default PDF viewer and browser is trickier than you'd think though; Microsoft really wants force it on people. The only way I've been able to do it is forcing a registry edit that blocks Edge from being set as the default for anything, ever.
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Jan 19, 2018 19:52
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