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AAAAA! Real Muenster posted:I got a job in Support at a software engineering company with literally zero experience in a legitimate office environment based off of knowing Excel, problem solving skills, and 10 years of a great track record working in restaurants. 3 years later I walked into a QA position in development at the same company with literally zero development experience. You'll be fine. How did you doing that/ present the restaurant experience as job relevant? This is me, please teach me your ways. How is it working out for you in the long run?
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Jan 25, 2018 18:19
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TheParadigm posted:How did you doing that/ present the restaurant experience as job relevant? I'm still in my first IT job after making a career change from professional chef, but focusing on the customer service aspect of years of waiting tables and bartending was a big hit with HR at this place. Having my N+ got me in the door with the IT side but assuring the HR woman that I really enjoy helping people got me the job. Now that I've been doing it for a year and piled on a few more certs and an AS, it's time to find a job where I don't have to find a way to politely explain to people that their literal 400+ folder Outlook tree full of special characters didn't migrate smoothly to GSuite.
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Jan 25, 2018 18:26
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larchesdanrew posted:The best graffiti came in. 
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Jan 25, 2018 18:27
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larchesdanrew posted:The best graffiti came in. Tape up a printout of that Spongebob meme. " tEaR dOwN T hIs sMooThWaLL"
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Jan 25, 2018 18:28
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larchesdanrew posted:The best graffiti came in. Things like this gives me hope for the future.
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Jan 25, 2018 18:28
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Da gently caress? http://myitforum.com/myitforumwp/2018/01/25/office-2019-client-preview-showing-up-on-wsus-servers/
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Jan 25, 2018 18:30
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larchesdanrew posted:The best graffiti came in. 
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Jan 25, 2018 18:37
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Sadly, I didn't think to get a picture while I was in there and on my way back through, my work service student had already erased everything. Good news, I found out who did it and she's going to draw me a personal one so I can hang it in my office.
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Jan 25, 2018 18:44
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Post when you can!
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Jan 25, 2018 19:01
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So a phone call came in. "Hey, you guys sold us a printer in September. We decided we aren't going to use it anymore and want to return it for a refund" Yeah.. good luck with that.
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Jan 25, 2018 20:11
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That's not how buying things work! Have they never bought something before??
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Jan 25, 2018 20:13
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What do we look like? Costco?
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Jan 25, 2018 20:15
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Judge Schnoopy posted:That's not how buying things work! I'm pretty sure the conversation with the owner will involve the words: "But we're a struggling small business" It seems to be the standard response when trying to do something that doesn't makes sense. Renegret posted:What do we look like? Costco? I just told my boss and this is literally what he said. blackswordca fucked around with this message at 20:32 on Jan 25, 2018 |
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Jan 25, 2018 20:19
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Maybe they're a struggling small business because they waste loads of time trying to achieve completely unreasonable aims rather than focusing on their actual work.
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Jan 25, 2018 20:54
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We make terrible purchases for products we don't need. I can't figure out why we aren't succeeding!!!!!
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Jan 25, 2018 20:56
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larchesdanrew posted:The best graffiti came in. And I looked down upon them and whispered "no"
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Jan 25, 2018 21:59
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dogstile posted:Post when you can! He would have, but he was embarrassed to say his smartphone was a Buffalo. Oh, wait! You don't need to know about that.
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Jan 25, 2018 22:06
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blackswordca posted:So a phone call came in. Sure. As long as you realize there is a restocking fee of 50% of the printer price....
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Jan 25, 2018 22:07
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Samizdata posted:Sure. As long as you realize there is a restocking fee of 50% of the printer price.... At $oldJob we had a medical supply store as a client. They had a sign at their front desk/registers that said "Any returns may have a restocking fee of 30%-100%"
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Jan 25, 2018 22:25
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Samizdata posted:Sure. As long as you realize there is a restocking fee of 50% of the printer price.... You mean 200% surely
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Jan 25, 2018 22:27
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dogstile posted:I'm only 24 and every time I feel bad about how life is going I type that out, because despite me dropping out of uni and failing a ton of classes, i'm still doing pretty well in the grand scheme of things. Onwards and upwards for all, IT is very much work your way up if you're willing to work hard. I love IT. Even though i hate it. Sometimes. Now I'm doing a lot better, very much an average salary but a path to something much better.
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Jan 25, 2018 22:32
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Thanks Ants posted:You mean 200% surely I was trying to be somewhat merciful to a struggling small business!
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Jan 25, 2018 22:42
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Welp, Boss is giving a full refund plus a discount on labor for the initial setup. I just.... I dont know.
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Jan 25, 2018 23:41
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good job encouraging bad behavior boss man
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Jan 25, 2018 23:41
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blackswordca posted:Welp, Boss is giving a full refund plus a discount on labor for the initial setup. Mind if I swing by to pick up my 1/4 pound hot dog and drink (with free refill)?
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Jan 25, 2018 23:46
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Renegret posted:Mind if I swing by to pick up my 1/4 pound hot dog and drink (with free refill)? ok, but FYI the ice cream machine is broken
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Jan 25, 2018 23:51
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Reagan is back, albeit in a far more cartoonish fashion from a guest artist. 
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Jan 25, 2018 23:53
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blackswordca posted:ok, but FYI the ice cream machine is broken I'm gonna swing by and drop off the lunch I ate yesterday. Can I get a refund?
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Jan 25, 2018 23:55
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A ticket came in. Manager wants one of their new employees to have access to some software for reviewing emails, sure, fine, whatever. I work the later shift so I'm the only one in the office, but whatever, I found the logon creds so I'll muddle my way through it. So I go to see what access the other users have so I can grant the appropriate credentials and what do I find? Dozens of people, including former freelancers, with full analytical access to emails across our entire domain including unredacted PII.  larchesdanrew posted:Reagan is back, albeit in a far more cartoonish fashion from a guest artist. this is fantastic though. The Iron Rose fucked around with this message at 03:12 on Jan 26, 2018 |
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Jan 25, 2018 23:58
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Cat Army
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larchesdanrew posted:Reagan is back, albeit in a far more cartoonish fashion from a guest artist.  amazing
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Jan 25, 2018 23:59
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Thanks Ants posted:I'm gonna swing by and drop off the lunch I ate yesterday. Can I get a refund? Yes, and a $25 gift card as well apparently. edit: Got a call for an interview with a new place, so  ?
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Jan 26, 2018 00:00
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I'm more amazed at discounting the labour on the original install to be honest - that time can never be spent on another customer whereas at least a printer can. It's great when the owners of lovely MSPs virtually give stuff away to certain customers for years, so convinced they are that one day they will be a big budget client rather than so used to your discounting that they just expect it.
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Jan 26, 2018 00:04
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Thanks Ants posted:I'm more amazed at discounting the labour on the original install to be honest - that time can never be spent on another customer whereas at least a printer can. The constant fear of losing a client that may break you so you give more than you should and it escalates. For my boss, on a personal level, the guy is nice and will bend over backwards for you. On a professional level, hes late paying me all the time, he shorts me hours, and constantly contradicts what his expectations are depending on what the situation is. I can have a beer with the guy, wont be able to work with him again.
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Jan 26, 2018 00:50
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I hope you manage to find a better place. Seems some of us have some right poo poo luck.
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Jan 26, 2018 00:59
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Thanks Ants posted:I'm more amazed at discounting the labour on the original install to be honest - that time can never be spent on another customer whereas at least a printer can. While I agree with you, I have been known to help people out in a similar way, as long as I know I can hide that entire refunded cost +20% in the next thing they pay for.
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Jan 26, 2018 01:27
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larchesdanrew posted:Reagan is back, albeit in a far more cartoonish fashion from a guest artist. I'm the dollar signs in his eyes
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Jan 26, 2018 01:39
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I think this sort of fits here as it's related to an old ticket, but not frustrating enough for the poo poo that pisses you off thread... We're in the middle of a government project that is paid for with federal dollars. Because of this, there are very specific rules about how those dollars can be applied. In this case, only departments tied directly to the project can have full access. Ancillary departments are limited to view only access. We had a sneaking suspicion one of the counties was trying to pull one over on us/the state. Late last year as we moved into a new pilot phase of the project, they identified users as view only that previously were listed as full access. Of course, we made the changes as the users could have changed positions. They freaked out and then came up with other reasons for users such as "sure, Suzie's primary function is X, but sometimes she fills in at the front desk, so she needs full access." The state PM was not swayed by this. Anyway, we went into that pilot phase back in October. As part of the pilot phase, new roles were created which granted users in the pilot access to new workflows for handling their workloads. For the first couple weeks of pilot, they remained in the old roles as well (providing access to old workflows), until we were asked to remove the users from the old roles. There's a new phase of the pilot coming up, so again we need updated user lists. So, user lists were generated based on membership of the new roles. The sneaky county freaked out at the user list they were provided as two of their employees were not on the list. It appears our help desk goofed when they added one of the users on 11/20/17 and placed them in the old roles. You know, those roles that give access to the workflow that's no longer being used by their county and nothing is being routed to. So, apparently this "full access" user has been using the system for two months without access to the workflows they should need to complete their daily duties and no one said a peep until the user wasn't present on a spreadsheet. I think this pretty much confirms that the user should not have full access and the county is indeed misusing federal funds. I'd love to bust them on this, but I've been told we're not going to say a word to even the state PM about this. They all love us more than the other vendors related to this project, so we don't want to be the bad guys. There's also the fact that they are a direct customer of ours as well (with a system where these view only users are supposed to be performing their work).
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Jan 26, 2018 04:54
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TheParadigm posted:How did you doing that/ present the restaurant experience as job relevant? My friend did this two years ago. 10 years in the restaurant business, started studying computer science at the university here and got his first job in a rather prominent game company in about 7 months later. Having been an assistant manager of a restaurant, a bouncer and I don't even know what else gave him lots of skills in dealing with people that CS students don't usually have, at least not freshmen.
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Jan 26, 2018 06:56
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TITTIEKISSER69 posted:I'm the dollar signs in his eyes I’m the presidentist
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Jan 26, 2018 06:59
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Ugato posted:I’m the presidentist *Presidentish
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Jan 26, 2018 07:24
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