[SPAM] FW: RE: The logs could do with a courtesy flush

The Something Awful Forums > Archives > Comedy Goldmine > The Goodmine > [SPAM] FW: RE: The logs could do with a courtesy flush

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Bunni-kat: May 25, 2010; Service Desk B-b-bunny...
How can-ca-caaaaan I
help-p-p-p you?

Proteus Jones posted:

2 foot cables? The only *possible* way I can see those working is to connect a VOIP phone in a cubicle where the network ports are desk height. But even then it seems to be a poor choice in length as it really limits phone placement based on personal preference.

As an aside, that�s one thing I really miss after moving from our old facility. The network ports were all desk height and the desk had a good sized cable hole right in front of it. I also miss having power receptacles both along the floor and at desk height. Also the little cable channels along the back edge of the desks to hide anything run above the desk and suspension cutouts for under the desk.

2 foot is about what we use to connect computers to the phones.

# ? Feb 4, 2018 07:45

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# ? Apr 24, 2024 08:07

Samizdata: May 14, 2007

Renaissance Robot posted:

Is it just me or does this seem like a really obvious "after the booze from last night wore off I realised actually I don't want to buy you breakfast"?

Surprised he didn't ask you to fetch a bucket of elbow grease and some headlight fluid.

Can't forget the left-handed cable crimper!

# ? Feb 4, 2018 09:10

Varkk: Apr 17, 2004

Samizdata posted:

Can't forget the left-handed cable crimper!

I think I left it next to the hammer-four.

# ? Feb 4, 2018 09:41

Jaded Burnout: Jul 10, 2004

Varkk posted:

I think I left it next to the hammer-four.

What does a hammer-four do?

# ? Feb 4, 2018 09:46

Gorau: Apr 28, 2008

A power surge came in!

I work in a very remote location that utilizes a SCADA system. Our SCADA servers are located on site in a locked office, two redundant ones, each on their own UPS. Last week we had a issue in the breaker panel for this office that our electrician didn�t have the parts to fix. This being a critical SCADA system, our guy on shift called our help desk 700km away. The t1 guy escalated and the resulting help desk person had our 70 year old, never owned a cell phone or computer guy move the two small servers to another office and got them plugged into network ports. Within 45 minutes our SCADA system was back up and running. Hurray!

However, the servers were the only thing that was moved. The UPS for both stayed behind. So the servers were plugged directly into the wall of a building with notoriously unreliable power and that is known to surge badly. And a week went by with no problems, and no one noticing the issue because the servers are still in a locked office.

Today a truck hit a power pole and blew a transformer. The lights flickered and all our SCADA systems crashed. I�m sent to make sure the servers are on and I�m greeted by the wonderful smell of burned and melted capacitors. Apparently a person has been woken up and told to drive here with new servers for us, and he should be here in another 5 hours. In the meantime we�ve been running around shutting stuff down manually until we can control it again. Fun times. This should make for a wonderful end of shift meeting.

# ? Feb 4, 2018 10:43

Proteus Jones: Feb 28, 2013

Jaded Burnout posted:

What does a hammer-four do?

# ? Feb 4, 2018 15:07

Wibla: Feb 16, 2011

Gorau posted:

A power surge came in!

I work in a very remote location that utilizes a SCADA system. Our SCADA servers are located on site in a locked office, two redundant ones, each on their own UPS. Last week we had a issue in the breaker panel for this office that our electrician didn’t have the parts to fix. This being a critical SCADA system, our guy on shift called our help desk 700km away. The t1 guy escalated and the resulting help desk person had our 70 year old, never owned a cell phone or computer guy move the two small servers to another office and got them plugged into network ports. Within 45 minutes our SCADA system was back up and running. Hurray!

However, the servers were the only thing that was moved. The UPS for both stayed behind. So the servers were plugged directly into the wall of a building with notoriously unreliable power and that is known to surge badly. And a week went by with no problems, and no one noticing the issue because the servers are still in a locked office.

Today a truck hit a power pole and blew a transformer. The lights flickered and all our SCADA systems crashed. I’m sent to make sure the servers are on and I’m greeted by the wonderful smell of burned and melted capacitors. Apparently a person has been woken up and told to drive here with new servers for us, and he should be here in another 5 hours. In the meantime we’ve been running around shutting stuff down manually until we can control it again. Fun times. This should make for a wonderful end of shift meeting.

What SCADA software do you run?

# ? Feb 4, 2018 15:50

Entropic: Feb 21, 2007; patriarchy sucks

Proteus Jones posted:

2 foot cables? The only *possible* way I can see those working is to connect a VOIP phone in a cubicle where the network ports are desk height. But even then it seems to be a poor choice in length as it really limits phone placement based on personal preference.

You've never seen this kind of setup?

# ? Feb 4, 2018 19:48

18 Character Limit: Apr 6, 2007; Screw you, Abed;
I can fix this!; Nap Ghost

Entropic posted:

You've never seen this kind of setup?

nsfw that clean wiring porn.

# ? Feb 4, 2018 20:01

Proteus Jones: Feb 28, 2013

Entropic posted:

You've never seen this kind of setup?

I have. Usually a little neater than that where I work (what�s the purpose of those 1U plates wasting space?). And also NOT 2 foot cables either. Usually 6 inch cables.

# ? Feb 4, 2018 20:51

Sheep: Jul 24, 2003

It'd be a lot weirder if the cables went out, made an immediate 90 degree turn, and then went straight back in to the unit above/below instead of that graceful curve they've got going on.

# ? Feb 4, 2018 21:01

Deuce: Jun 18, 2004; Mile High Club

Wibla posted:

What SCADA software do you run?

Today he's running BBQ instead.

# ? Feb 4, 2018 21:40

SyNack Sassimov: May 4, 2006; Let the robot win.
��--Captain James T. Vader

Sheep posted:

It'd be a lot weirder if the cables went out, made an immediate 90 degree turn, and then went straight back in to the unit above/below instead of that graceful curve they've got going on.

With 6" cables it works out, because a 6" cable actually only has about 4.5" of actual cable between the boots - the 1" vertical or so drop between a switchport and the patch panel port below it means that you only have 1.5" out and back in, and since cables obviously aren't going to do actual 90 degree bends (unless you force them to because you're a ~~moron~~ electrician), they end up having a nice curve to them. Also the ports don't necessarily line up completely - most switches have their ports closer together horizontally than patch panels do, so the ones near the edge actually curve out a bit to get to the edge of the patch panel. (I mean, we're talking fractions of inches, but it seems to be enough for your mom).

Besides which, the whole point of doing that (other than never having to trace cables or manage them) is to get higher density in the rack - if you have 1U blanking panels that kind of destroys the increase in density you fought so hard to achieve.

Increase in density is also my pet name for our FNG.

# ? Feb 4, 2018 21:45

blackswordca: Apr 25, 2010; Just 'cause you pour syrup on something doesn't make it pancakes!

Coming up to hour 48 on client site and this has been a total poo poo show. Server is still hosed and not working. Copying data from two different sources at the same time crashes it. Exchange isn't properly configured and not syncing with AD so email cant be setup. The SSD imaging method the boss wanted me to use doesn't work with the clients new desktops. I had to go back to the office, make a bootable USB key for a different tool, because the three USB keys we brought on site are all dead. I'm giving the shop a once over before I leave to make sure that I don't have to come back again today. Then I get to be onsite tomorrow most of the day to "resolve issues". At this rate I wouldn't be surprised if the server had to be fully rebuilt. Again. Because we had to rebuild it last week for reasons I wasn't told.

# ? Feb 4, 2018 22:47

guppy: Sep 21, 2004; sting like a byob

Entropic posted:

You've never seen this kind of setup?

I've seen this before of course but I was taught not to use patch cables that short because they couldn't be certified. Doesn't mean they won't work, but if a manufacturer can't certify a cable, it can't warrant that it meets standards.

# ? Feb 4, 2018 23:52

Thanks Ants: May 21, 2004; #essereFerrari

I'd rather use uncertified cables (from a reputable supplier) than have to lose metres of slack in vertical management, almost guaranteeing to cause damage whenever a patch needs to be moved.

# ? Feb 5, 2018 00:10

Sickening: Jul 16, 2007; Black summer was the best summer.

Entropic posted:

You've never seen this kind of setup?

I can't fathom why people don't at least strive for this every time they setup a rack. I do this and even go farther to have cable colors for the ports role.

I tend to have to fight off other people who try and plug rack mounted servers/appliances/whatever directly into a switch and then have to swat them down with the quickness. Its device -> patch panel in the same rack -> patch panel in network rack -> switch. Its clean, its efficient, it doesn't look like total loving garbage.

# ? Feb 5, 2018 05:33

dogstile: May 1, 2012; fucking clocks
how do they work?

I like having neat server racks because its a visual representation of how organised i am. Nobody is looking at my list of notes, completed tasks and "todo's" if i'm on top of it, but the rack by the keys (small business guys, be nice) gets seen daily.

# ? Feb 5, 2018 12:37

Siochain: May 24, 2005; "can they get rid of any humans who are fans of shitheads like Kanye West, 50 Cent, or any other piece of crap "artist" who thinks they're all that?

And also get rid of anyone who has posted retarded shit on the internet."

dogstile posted:

I like having neat server racks because its a visual representation of how organised i am. Nobody is looking at my list of notes, completed tasks and "todo's" if i'm on top of it, but the rack by the keys (small business guys, be nice) gets seen daily.

This x 1000. Plus it makes me feel organized and better.

We did a huge cleanup mid-last year, as best we could without being able to actually shut everything down. We really need a 24-48 hour window where we can have free reign to fix it, and we'd have it all looking amazing. But, 24/7/365 here, so short of some form of IT miracle, its as good as it will get for now.

# ? Feb 5, 2018 14:29

GreenNight: Feb 19, 2006; Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

I've posted this before but this is our old main rack:

And after we replaced the core switch

# ? Feb 5, 2018 15:48

Sickening: Jul 16, 2007; Black summer was the best summer.

GreenNight posted:

I've posted this before but this is our old main rack:

And after we replaced the core switch

I mean its close, but I prefer a 24 port patch panel above and below the switch so its looks more uniform than a full 48 above/below. Still looks a ton better though.

# ? Feb 5, 2018 15:59

Neddy Seagoon: Oct 12, 2012; "Hi Everybody!"

Siochain posted:

This x 1000. Plus it makes me feel organized and better.

We did a huge cleanup mid-last year, as best we could without being able to actually shut everything down. We really need a 24-48 hour window where we can have free reign to fix it, and we'd have it all looking amazing. But, 24/7/365 here, so short of some form of IT miracle, its as good as it will get for now.

Assuming that's SLA'd, you should have a provision in there for setting outage windows in advance by X days/weeks.

# ? Feb 5, 2018 16:26

Collateral Damage: Jun 13, 2009

The most important thing is never to route cables across devices. So if you have devices A, B, C you should route cables between A and C so that you can still remove B without having to disconnect anything else.

# ? Feb 5, 2018 16:28

GreenNight: Feb 19, 2006; Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Sickening posted:

I mean its close, but I prefer a 24 port patch panel above and below the switch so its looks more uniform than a full 48 above/below. Still looks a ton better though.

Yeah we thought about that but we didn't want to move the patch panels too much and have to re-punch.

# ? Feb 5, 2018 16:30

stevewm: May 10, 2005

I'm a fan of 2ft patch cords and a Neat-Patch myself...

Random NeatPatch pictures from google images, not mine

# ? Feb 5, 2018 16:36

Methanar: Sep 26, 2013; by the sex ghost

(don't make a loop)

# ? Feb 5, 2018 17:26

Siochain: May 24, 2005; "can they get rid of any humans who are fans of shitheads like Kanye West, 50 Cent, or any other piece of crap "artist" who thinks they're all that?

And also get rid of anyone who has posted retarded shit on the internet."

Neddy Seagoon posted:

Assuming that's SLA'd, you should have a provision in there for setting outage windows in advance by X days/weeks.

24x7x365 mining operation here. Getting outage windows to reboot servers for various issues is hard enough, let alone trying to schedule one for "cleanup". We'll get it done eventually, just not anytime soon. Bigger fish to fry as well, its ~mostly~ cleaned up now, we just need to make it easier to trace.

# ? Feb 5, 2018 17:29

Sheep: Jul 24, 2003

stevewm posted:

I'm a fan of 2ft patch cords and a Neat-Patch myself...

Panduit and NeatPatch are my go-to any time I have to deal with cable issues, which is thankfully never nowadays.

# ? Feb 5, 2018 17:39

lambeth: Aug 31, 2009

I've been lurking this thread and the previous one, so I thought I would share a story that happened to me recently:

User: Hey, I'm trying to watch this webinar and it says I don't meet system requirements.

Me: Remotes on computer and looks at system requirements. Compatible OS's are MAC OS X, Chrome OS, Linux, and . . . Windows Vista or earlier.

Me: :wtc:

Well, those are some . . . interesting requirements. Oh look, it will also work in Chrome. *installs Chrome, goes to link. Site runs compatibility check and is fine with Windows 7.*

I guess it's because Windows 7 is Vista: Working Version which is why it's fine with it, but what the hell kind of janky software wants Vista or earlier in the YOOL 2018?

# ? Feb 5, 2018 18:30

Dick Trauma: Nov 30, 2007; God damn it, you've got to be kind.

Collateral Damage posted:

The most important thing is never to route cables across devices.

The old dead firewall is still racked because I can't be bothered to unplug a bunch of poo poo to remove it. :haw:

# ? Feb 5, 2018 18:40

GreenNight: Feb 19, 2006; Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Dick Trauma posted:

The old dead firewall is still racked because I can't be bothered to unplug a bunch of poo poo to remove it.

You're supposed to use old equipment as shelves in your racks!

# ? Feb 5, 2018 18:44

Inspector_666: Oct 7, 2003; _{benny with the good hair}

Dick Trauma posted:

The old dead firewall is still racked because I can't be bothered to unplug a bunch of poo poo to remove it.

This happened to me at a client site. Our only window for disruptive repairs was like, 30 minutes before they opened and the rack was such a shitshow I couldn't redo the wiring and test the network in one go.

When I left that employer, the client had a fully configured but untested Cisco switch in their rack, with nothing plugged into it and everything still running over an old/failing HP switch.

# ? Feb 5, 2018 18:46

Bunni-kat: May 25, 2010; Service Desk B-b-bunny...
How can-ca-caaaaan I
help-p-p-p you?

lambeth posted:

Me: Well, those are some . . . interesting requirements. Oh look, it will also work in Chrome. *installs Chrome, goes to link. Site runs compatibility check and is fine with Windows 7.*

I guess it's because Windows 7 is Vista: Working Version which is why it's fine with it, but what the hell kind of janky software wants Vista or earlier in the YOOL 2018?

Betcha it'd run fine on Windows 10, as well. We've got some version of PeopleSoft that checks against a whitelist of OS versions, and tells you your OS isn't supported if it isn't on the list. Unfortunately that list doesn't get updated, so people on Win10 or High Sierra get told their OS is out of date. Still works perfectly fine after you log in though.

# ? Feb 5, 2018 18:50

18 Character Limit: Apr 6, 2007; Screw you, Abed;
I can fix this!; Nap Ghost

GreenNight posted:

You're supposed to use production equipment as shelves in your racks!

# ? Feb 5, 2018 18:51

ChubbyThePhat: Dec 22, 2006; Who nico nico needs anyone else

Inspector_666 posted:

This happened to me at a client site. Our only window for disruptive repairs was like, 30 minutes before they opened and the rack was such a shitshow I couldn't redo the wiring and test the network in one go.

When I left that employer, the client had a fully configured but untested Cisco switch in their rack, with nothing plugged into it and everything still running over an old/failing HP switch.

I wish this story wasn't so easy to relate to....

# ? Feb 5, 2018 18:56

Thanks Ants: May 21, 2004; #essereFerrari

Always good to rip an old server out a rack and have the thing on top crash down a level because somebody couldn�t be bothered with finding the correct rails for it.

# ? Feb 5, 2018 19:33

GreenNight: Feb 19, 2006; Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Thanks Ants posted:

Always good to rip an old server out a rack and have the thing on top crash down a level because somebody couldn�t be bothered with finding the correct rails for it.

Couldn't be bothered or the rails are so loving poo poo and you had to get the server up ASAP so gently caress it.

# ? Feb 5, 2018 19:36