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tactlessbastard posted:My Angry Boss flipped his lid over something trivial early this morning and took it out on the next person he saw (me) and was professionally insulting in front of a subordinate. There's a whole list of little extra things I do outside my literal job description that just evaporated. An old colleague gave his notice this way: "There are two ways that this will go. If you remain calm and reasonable in your expectations, I will depart a month from now and document everything to the best of my ability. I'll also be happy to provide information even after I leave if we part as friends. If you freak out or try to screw me, I'll leave immediately. You will find a USB drive on my desk with a password list on it, and you will never hear from me again for any reason unless there's a lawsuit."
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Mar 1, 2018 17:27
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tactlessbastard posted:My Angry Boss flipped his lid over something trivial early this morning and took it out on the next person he saw (me) and was professionally insulting in front of a subordinate. There's a whole list of little extra things I do outside my literal job description that just evaporated. I learned a few months ago that if there's no incentive for me to do anything extra, then why bother doing anything extra ever?
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Mar 1, 2018 17:30
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ratbert90 posted:I learned a few months ago that if there's no incentive for me to do anything extra, then why bother doing anything extra ever? What are you talking about, there's always an incentive: quote:My boss arrived at work in a brand-new Lamborghini.
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Mar 1, 2018 17:39
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Volguus posted:What are you talking about, there's always an incentive: My boss told me to feel bad for the owner because he had to sell his yacht. I am not joking or exaggerating. I laughed in his face.
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Mar 1, 2018 17:40
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ratbert90 posted:I learned a few months ago that if there's no incentive for me to do anything extra, then why bother doing anything extra ever? Well, personal satisfaction and comradeliness was doing it for me before today. I suppose 36 was a bit old to be learning that.
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Mar 1, 2018 18:30
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ratbert90 posted:I learned a few months ago that if there's no incentive for me to do anything extra, then why bother doing anything extra ever? Now you understand capitalism vs. socialism.
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Mar 1, 2018 18:42
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Bigass Moth posted:Now you understand capitalism vs. socialism. 
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Mar 1, 2018 18:48
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No I'm pretty sure they're right on that one.
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Mar 1, 2018 19:04
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Monolith. posted:No I'm pretty sure they're right on that one. Yes, the CEO keeping all of the money working extra creates is definitely socialism in action. (Did I read the quoted post backwards or something? Every lazy argument against socialism is predicated on "But nobody will want to do anything!")
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Mar 1, 2018 19:08
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Actually, nah
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Mar 1, 2018 19:08
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Judge Schnoopy posted:Pro-er tip: put in the amount of work that makes you happy. If that's working your rear end off for 5 hours and loving off the rest of the day, do that. If it's working slow and steady 12 hours a day and not getting stressed, do that. Unfortunately that number for me is 1 hour.
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Mar 1, 2018 19:11
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Jaded Burnout posted:Unfortunately that number for me is 1 hour. Over the course of 8 hours.
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Mar 1, 2018 20:06
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GreenNight posted:Over the course of 8 hours. No 1 hour over the course of 1 hour.
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Mar 1, 2018 20:25
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Mar 1, 2018 20:31
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An incredibly true statement.
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Mar 1, 2018 20:44
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GreenNight posted:Over the course of ftfy
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Mar 1, 2018 21:20
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Inspector_666 posted:Yes, the CEO keeping all of the money working extra creates is definitely socialism in action.
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Mar 1, 2018 22:23
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Question, IT goons: is this bad? I think it's bad. I hope it's not a Buffalo drive
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Mar 1, 2018 22:59
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So, I just discovered that our cheapass ticketing system (FreshService) has a "feature" that automatically recognizes attachments that are containers and opens those containers so you only see the content files attached to the ticket. That means that it, say, unzips a .zip file. Or it takes an Outlook email that is attached to a ticket and turns it into .txt and .html files. So when I need a user to give me an email that they think is a phishing email, and I need to LOOK AT THE HEADER INFO.... I can't see the header info, because the loving ticketing system stripped that info from the attachment without saying anything. And of course there is no way to turn this helpful feature off.
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Mar 1, 2018 23:05
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Marcade posted:Question, IT goons: is this bad? I think it's bad. https://www.youtube.com/watch?v=Jm_t3g4RhpY (for some reason I thought they said from the Case Files or Police Files. Whatever, enjoy)
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Mar 1, 2018 23:16
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chin up everything sucks posted:So, I just discovered that our cheapass ticketing system (FreshService) has a "feature" that automatically recognizes attachments that are containers and opens those containers so you only see the content files attached to the ticket.
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Mar 1, 2018 23:31
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Arquinsiel posted:Is getting the user to save the email and attach it to a direct email not workable? The system would still unarchive the contents of the .eml file into an HTML document and attachments.
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Mar 1, 2018 23:46
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chin up everything sucks posted:So, I just discovered that our cheapass ticketing system (FreshService) has a "feature" that automatically recognizes attachments that are containers and opens those containers so you only see the content files attached to the ticket. Is your user savvy enough to change a file extension and trick the system?
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Mar 1, 2018 23:48
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Or just do what I said and get the user to skip the system and email it to him direct 
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Mar 2, 2018 00:10
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It's a dumb feature and you should push for an option to either turn it on/off on a per-tenant basis, or supply file extensions that it won't touch.
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Mar 2, 2018 00:12
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Please report that "feature," my company has adopted FreshService for asset management and I'm concerned we might pick up the ticketing system, too.
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Mar 2, 2018 03:15
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my cat is norris posted:Please report that "feature," my company has adopted FreshService for asset management and I'm concerned we might pick up the ticketing system, too. We use it for both but I couldn’t imagine using it for strictly asset management. There are plenty of other ‘strictly’ asset management systems out there, but I guess it depends on what you’re looking for. The ticketing system has a few quirks but support is generally helpful is getting stuff worked out.
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Mar 2, 2018 03:20
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my cat is norris posted:Please report that "feature," my company has adopted FreshService for asset management and I'm concerned we might pick up the ticketing system, too. Already did, it got escalated to engineering pretty drat fast.
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Mar 2, 2018 03:49
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Marcade posted:Question, IT goons: is this bad? I think it's bad. If it was, you'd already be dead.
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Mar 2, 2018 03:54
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Marcade posted:Question, IT goons: is this bad? I think it's bad. 
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Mar 2, 2018 07:15
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It surprises me how that speech somehow becomes more true the older I get.
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Mar 2, 2018 08:18
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Ugato posted:It surprises me how that speech somehow becomes more true the older I get.
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Mar 2, 2018 09:44
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Ugato posted:It surprises me how that speech somehow becomes more true the older I get.
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Mar 2, 2018 09:59
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Ugato posted:It surprises me how that speech somehow becomes more true the older I get.
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Mar 2, 2018 13:37
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We have to change all of our students’ passwords on our LMS since they’re instituting more stringent password requirements. This would be fine except that there is no way to bulk upload a password list. Time to spend all day changing each one individually. 
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Mar 2, 2018 15:17
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Spring Heeled Jack posted:We use it for both but I couldn’t imagine using it for strictly asset management. There are plenty of other ‘strictly’ asset management systems out there, but I guess it depends on what you’re looking for. My boss's boss had some pretty specific requirements for asset management and liked that FreshService could tick off most of his boxes. I don't particularly like it, but my vote for other products was overruled. He hated Lansweeper because "it looked too old." I mean that's not a WRONG assessment, but it's kind of a dumb reason for evading a tool that can do everything you want! chin up everything sucks posted:Already did, it got escalated to engineering pretty drat fast. THANK YOU.
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Mar 2, 2018 15:40
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Weedle posted:We have to change all of our students’ passwords on our LMS since they're instituting more stringent password requirements. This would be fine except that there is no way to bulk upload a password list. Time to spend all day changing each one individually. Just expire the lot and force the students change them on the next login. 
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Mar 2, 2018 15:42
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Weedle posted:We have to change all of our students’ passwords on our LMS since they’re instituting more stringent password requirements. This would be fine except that there is no way to bulk upload a password list. Time to spend all day changing each one individually. So script the individual changes and run that instead  .
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Mar 2, 2018 16:27
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We all know that the passwords are plaintext in an sql database, just run an update query.
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Mar 2, 2018 16:53
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Hm.
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Mar 2, 2018 16:54
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