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Jaded Burnout posted:Dang every time I load this thread I get a flash of the guy eating an onion https://www.youtube.com/watch?v=oBZHN9MepPI
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Jul 30, 2018 15:53
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Inspector_666 posted:Some video I'm not gonna watch Oh thank god for the new page
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Jul 30, 2018 15:58
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Jaded Burnout posted:Oh thank god for the new page It's a very good song.
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Jul 30, 2018 16:07
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Boss via e-mail: Can you please call [needy client] receptionist? I guess her computer isn't working. That's all the info I got. [calls] Me to boss: Turning on the computer got it to work again. Who knew? Boss: Wow 
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Jul 30, 2018 22:53
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Ticket Sender posted:Still having problem with my phone not sending attachments. Can I get a new phone? My Response posted:What is the issue you are having with the attachments? I'm not finding any record of it in our ticketing system. Ticket Sender posted:Yes. I talked to you before about it. Still having problems with it sending attachments.you check it out before and said there was nothing wrong. Looks like there is probably nothing wrong.
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Jul 30, 2018 23:28
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siggy2021 posted:Looks like there is probably nothing wrong. When you asked me to test I sent a JPEG and it worked. But when I get home I'm trying to send a 150 MB MPEG and it doesn't work. What the hell is wrong with you that you can't fix this properly, buy me a new phone already!
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Jul 31, 2018 02:38
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ilkhan posted:Boss via e-mail: Can you please call [needy client] receptionist? I guess her computer isn't working. That's all the info I got. I had one the other day, I was in another department for a meeting and some girl went 'oh before you go, we are having a problem with these computers - we've noticed they are all plugged into this extension lead, so can we have another one?' I just walked over and flicked the switch on the plug (UK...) and walked out without saying a word 
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Jul 31, 2018 10:30
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Don't be too harsh, maybe she was from some shithole country that can't afford to put switches on its electrical sockets.
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Jul 31, 2018 11:21
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I’ve had power strips be a legit request thought. 7 computers and a space heater plugged into one strip will usually pop the strip if not the circuit breaker itself. Splitting up the load is something that needs to be done sometimes. Ahah of course I’m kidding. The users never think of this themselves. I have to bitch at them about plugging a space heater into an already overloaded cheap strip. Usually they want more so they can daisy chain them. gently caress fire and electric codes, right?
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Jul 31, 2018 12:57
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When we moved the HelpDesk to another building a million years ago now, we pulled out the cabinets and found multiple daisy chains of power strips. I recall the longest one being 7 with a few "satellite" things plugged in here and there along the chain.
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Jul 31, 2018 13:28
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Don't have to go to work if the building burns down
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Jul 31, 2018 15:02
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Kalas posted:I’ve had power strips be a legit request thought. 7 computers and a space heater plugged into one strip will usually pop the strip if not the circuit breaker itself. Splitting up the load is something that needs to be done sometimes. We outright banned space heaters and power strips when we moved offices, it's pretty great.
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Jul 31, 2018 15:06
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Our new department PCs came in... Except my manager refuses to let IT manage our PCs for whatever reason. We're a 24/7 center so we have 12 desks for about 20 people who rotate desks. Management wants me to individually log in to each of the 12 computers and manually create a local account for every single employee in the department. I also need to install old versions of firefox/chrome, disable automatic updates for them, and manually set java security exceptions because half of our tools are web based java apps and we didn't move on with the rest of the world. As far as I know this has to be done on an individual basis on each profile. No AD or GPO allowed of course. Also I'm not allowed to have the local Admin password, because some people in the department can't be trusted with it, and they're terrified of looking like they're playing favorite by giving only people who know what they're doing the password. I flat out refused. I'm sure there's still an easier way but...no. Just no. No no no no no no no no no no no. No way. Never in a million years. You can't pay me enough.
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Jul 31, 2018 17:25
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Renegret posted:Our new department PCs came in... The easier way is to let IT do it. Worst case scenario you do your own active directory, but you really shouldn't.
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Jul 31, 2018 17:34
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The Fool posted:The easier way is to let IT do it. Yeah, I wouldn't even let that department on my network with that kind of attitude. Hope you like hotspots from your cellphones.
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Jul 31, 2018 17:43
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Inspector_666 posted:We outright banned space heaters and power strips when we moved offices, it's pretty great. Why power strips? Unless you’ve got really well organized outlets that can be big. If I couldn’t have a power strip two of my monitors would have to be directly behind me.
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Jul 31, 2018 17:54
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22 Eargesplitten posted:Why power strips? Unless you’ve got really well organized outlets that can be big. If I couldn’t have a power strip two of my monitors would have to be directly behind me. Probably have those wired cubes or other furniture
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Jul 31, 2018 18:00
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22 Eargesplitten posted:Why power strips? Unless you’ve got really well organized outlets that can be big. If I couldn’t have a power strip two of my monitors would have to be directly behind me. Everybody has four outlets at their desk, they don't need any more unless they're plugging in some unauthorized poo poo. (We let the devs have some strips because they do actually need to hook up a bunch of extra testing stuff.)
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Jul 31, 2018 18:02
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Renegret posted:Also I'm not allowed to have the local Admin password, because some people in the department can't be trusted with it, and they're terrified of looking like they're playing favorite by giving only people who know what they're doing the password. Is it even possible to do all that poo poo without admin rights? 22 Eargesplitten posted:Why power strips? Unless you’ve got really well organized outlets that can be big. If I couldn’t have a power strip two of my monitors would have to be directly behind me. Probably because if you let them, people would connect 4 laser printers and a coffee machine to each power strip.
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Jul 31, 2018 18:02
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spog posted:Is it even possible to do all that poo poo without admin rights? And attempt to print to the coffee machine because it would be on the network. Then put in a bunch of urgent tickets about it.
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Jul 31, 2018 18:27
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Renegret posted:Our new department PCs came in... This is the sort of situation where I can see a managed PC and then a VDI/whatever session for techs to use where they have full admin but it's on a restricted network being the best way forward. LOB stuff like email, web browsing etc. happens in a stable environment, the virtual workspace is built off a template but each person's own customizations follow them around.
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Jul 31, 2018 19:12
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Gerdalti posted:Yeah, I wouldn't even let that department on my network with that kind of attitude. Hope you like hotspots from your cellphones. We're not on IT's network, that's how the whole problem started. IT recommended we just get on their drat network and VPN into whatever we needed on the other network like normal human beings but my management thinks it's too much effort to rewire the PCs to get to the corporate network. I think they forgot that the correct drops are already there and ready to go. Plus...that's IT's job anyway. My coworkers also thinks IT is going to spy on our web usage and fire us if we're caught on amazon, like IT actually gives a drat. spog posted:Is it even possible to do all that poo poo without admin rights? It is when you can call a supervisor over to type the password in every time you need it.
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Jul 31, 2018 19:20
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Renegret posted:We're not on IT's network, that's how the whole problem started. ha someone is trying to protect their job imo
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Jul 31, 2018 19:23
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Submarine Sandpaper posted:ha someone is trying to protect their job imo There's a lot of that going on right now so yeah. Just lay me off at this point, I don't give a drat. Considering we're absorbing the responsibilities of two other departments right now, (it's just for redundancy though! Nobody's getting laid off! We promise!), I don't think my department has anything to worry about.
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Jul 31, 2018 19:25
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Renegret posted:There's a lot of that going on right now so yeah. Just lay me off at this point, I don't give a drat. Oh not you. Those policies are set by a dead man desperately attempting to stay relevant against progress
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Jul 31, 2018 19:27
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Submarine Sandpaper posted:Oh not you. Those policies are set by a dead man desperately attempting to stay relevant against progress The dead man is my boss who doesn't actually have anything to worry about, yet is causing problems then pinning it on me because he doesn't know how to do it himself. Mostly because I'm "The Computer Guy" aka the only person who understands what SSH is and no, you do not "putty" into a box, and no, you do not NEED SecureCRT to access the jump server. Putty will also work. I promise. I might be a little burnt out.
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Jul 31, 2018 19:32
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pr0digal posted:And attempt to print to the coffee machine because it would be on the network. Then put in a bunch of urgent tickets about it. They're marked urgent because it used to work before.
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Jul 31, 2018 19:32
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Renegret posted:(it's just for redundancy though! Nobody's getting laid off! We promise!) "Made redundant" is the UK version of "laid off", this seems relevant here.
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Jul 31, 2018 19:44
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pr0digal posted:And attempt to print to the coffee machine because it would be on the network. Then put in a bunch of urgent tickets about it. PCL = Prepare Cafe Latte.
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Jul 31, 2018 19:49
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Inspector_666 posted:Everybody has four outlets at their desk, they don't need any more unless they're plugging in some unauthorized poo poo. We’ve got 4 outlets, but it’s placed so that I would need 6-8 foot power cords to get from the second set of 2 to where my monitors are. I have three monitors because more monitors = more important than.
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Jul 31, 2018 20:07
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22 Eargesplitten posted:We’ve got 4 outlets, but it’s placed so that I would need 6-8 foot power cords to get from the second set of 2 to where my monitors are. Look at this guy bragging about how big his desk is
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Jul 31, 2018 20:12
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My desk is currently a Pelican case in a server room. I can't wait until I have a real desk again 
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Jul 31, 2018 20:20
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Big desk, but no drawers
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Jul 31, 2018 20:51
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Sefal posted:Big desk, but no drawers My weekend look
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Jul 31, 2018 21:15
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Bob Morales posted:Look at this guy bragging about how big his desk is It helps me hide when I’m having my twice-daily crying sessions. More seriously you need extra length to run the cable along the wall, I’ve got one of those three-side cubicles and sit facing diagonally because that’s the only way to get a decent amount of mouse room.
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Jul 31, 2018 21:20
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I have some old rack PDUs which are fancy 15A power strips. Work great on the back of my desk. I’m not dumb enough to plug in 10 coffee pots though. We will get cited for NFPA violation by daisy chaining the things - maybe that’s good enough ammo to get that garbage fixed ? Note you can’t simply have an electrician wire 99 outlets on a 20 or 30A circuit either and solve this problem. See: retrofit bullshit cubes which get wired into a single circuit also shared with the outlet nearest the cleaners floor buffer.
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Jul 31, 2018 23:13
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Three-phase bus bars underneath raised floors 
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Jul 31, 2018 23:26
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I just had a client argue with me about the behavior of loose fibre cables. Yes, sometimes they will show the LUNs but at the same time they could lose that connection at the drop of a hat! It's almost like loose cables are a real thing that happens!  Re: electrical chat. I killed a 20A circuit once by plugging 5X 4U RAID Arrays into it plus a 2U server instead of splitting the power. Oops 
pr0digal fucked around with this message at 23:53 on Jul 31, 2018 |
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Jul 31, 2018 23:33
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Are you just jamming the glass into some sort of data hole ? What the hell is a “loose fiber cable”?
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Aug 1, 2018 00:06
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Partycat posted:Are you just jamming the glass into some sort of data hole ? isn't that how you install fiber?
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