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Zil
Jun 4, 2011

Satanically Summoned Citrus


LethalGeek posted:

Somedays I feel the unholy IT trifecta of professors, doctors, and lawyers should be changed to professors, doctors, and paralegals.

Lawyers can be big babies sometimes but no one can be rude, cranky, and lovely like a paralegal IMO. They act like the place will fall apart without them and lol forever. Also they by far push back the hardest if you dare to tell them there are better ways to do something or a software change makes them have to do something different.

So your saying the worst place to support would be the legal department of a teaching hospital.

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LethalGeek
Nov 4, 2009

^^^ That's not funny :(

Wordperfect was already pretty phased out when I started the job in 2008. We had a WP to Word converter around for ages until office 2013 I think.

LethalGeek fucked around with this message at 23:25 on Aug 3, 2018

Ham Equity
Apr 16, 2013

i hosted a great goon meet and all i got was this lousy avatar
Grimey Drawer

LethalGeek posted:

Somedays I feel the unholy IT trifecta of professors, doctors, and lawyers should be changed to professors, doctors, and paralegals.

Lawyers can be big babies sometimes but no one can be rude, cranky, and lovely like a paralegal IMO. They act like the place will fall apart without them and lol forever. Also they by far push back the hardest if you dare to tell them there are better ways to do something or a software change makes them have to do something different.
They also don't like to be told something isn't your job. Especially if it's not your job.


Bob Morales posted:

Do those fuckers still use WordPerfect?

I phased it out of my old job at a law firm in 2013ish.

notwithoutmyanus
Mar 17, 2009

LethalGeek posted:

Somedays I feel the unholy IT trifecta of professors, doctors, and lawyers should be changed to professors, doctors, and paralegals.

Lawyers can be big babies sometimes but no one can be rude, cranky, and lovely like a paralegal IMO. They act like the place will fall apart without them and lol forever. Also they by far push back the hardest if you dare to tell them there are better ways to do something or a software change makes them have to do something different.

I remember seeing a job offer in my area specifically around my specialty plus a million other things (basically be the impossible everything specialist), for some big law firm. Network + storage + server admin + cloud + workstations + AD + virtualization + being considered L3 helpdesk. I kept getting a million recruiters about it and the position must have been open for half a year or more, easily. For humor, i looked on glassdoor and see what basically consisted of "the culture is immature/poo poo here". Memorable for the hilariously large wishlist as well as gently caress that place, clearly.

GWBBQ
Jan 2, 2005


We're all familiar with "please do the needful," and I'm curious as to whether something I've noticed is also common among people from India (I think they're native Hindi speakers) who speak English as a second language. A few of our help desk student workers start any phone calls to us with "Hello, [name], actually, [message]." Is the "actually" a common thing or is just a coincidence that a few of our students phrase it that way?

Partycat posted:

Are you just jamming the glass into some sort of data hole ?

What the hell is a “loose fiber cable”?
Fiber can slip out slightly and still connect but with errors and increased latency. That was the cause of the infamous faster than light neutrino debacle.

22 Eargesplitten posted:

We’ve got 4 outlets, but it’s placed so that I would need 6-8 foot power cords to get from the second set of 2 to where my monitors are.

I have three monitors because more monitors = more important than.
I guess I'm really important because my office setup has 3 quad outlets on dedicated circuits, 5 monitors, and a TV on the wall :cool:

I can't turn the lights off, though, because Architecture and Engineering emergency lighting rules apply and it's still zoned as a closet.

Ghostlight posted:

I've found that 365 is just real real poo poo about spam
It is. I forget what product we use, but we have cloud-based spam and phishing protection and it's pretty good considering I get 2-3 spam messages a week, another few tagged as possible spam, and the system blocks 500,000 spam messages a day.

Data Graham
Dec 28, 2009

📈📊🍪😋



One guy on my team (a pretty Americanized guy from Iran) used "revert" twice in the same email to a large group, once to mean reply and once to mean revert

He's achieved some kind of mastery of his audience that I can only envy

Thom and the Heads
Oct 27, 2010

Farscape is actually pretty cool.
please see the below request and inform to the same

Weatherman
Jul 30, 2003

WARBLEKLONK
I unironically use do the needful in my everyday interactions because it owns

E: and I have it listed as a skill on LinkedIn

suuma
Apr 2, 2009
I get "please revert in case of any issue" at least 3 times a week and I actually like it 'cause it makes me think of this thread.

Only one "do the needful" in 3 years though.

ilkhan
Oct 7, 2004

I LOVE Musk and his pro-first-amendment ways. X is the future.
My whole company just got invited to a rafting day, with the company paying for the rafts.

The duties aren't the best, but the company is cool.

Sickening
Jul 16, 2007

Black summer was the best summer.
https://twitter.com/saffronolive/status/1026067940867821568?s=21

Nexus of fate is going to rise a little more.

Data Graham
Dec 28, 2009

📈📊🍪😋



suuma posted:

I get "please revert in case of any issue" at least 3 times a week and I actually like it 'cause it makes me think of this thread.

This works in both senses

my cat is norris
Mar 11, 2010

#onecallcat


Wrong thread...?

Sickening
Jul 16, 2007

Black summer was the best summer.

my cat is norris posted:

Wrong thread...?

Mobile app is so hosed

AAAAA! Real Muenster
Jul 12, 2008

My QB is also named Bort

my cat is norris posted:

Wrong thread...?
"Hi, yes, IT? Yeah. I couldnt topdeck a Tarmagoif to save my life, what gives with this card shuffler you gave me?!?"

The Iron Rose
May 12, 2012

:minnie: Cat Army :minnie:
Which brings us to the broader question, why would anyone use the app instead of a mobile chrome browser...

Geemer
Nov 4, 2010



The Iron Rose posted:

Why would anyone use the mobile chrome browser...

22 Eargesplitten
Oct 10, 2010



Sickening posted:

Mobile app is so hosed

I love how this is the second time this has happened.

mehall
Aug 27, 2010


Thing is, I didn't even notice it was in the wrong thread when I read it, because there's about 6 different MTG threads, so it wasn't unreasonable for it to appear in more than 1 of them, and I forget which threads I've opened, as I open them from bookmarks.

It's me, I'm the one with stupid reading habits.

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.
I’ve written a post and then thought better about it so I canceled it. I later posted somewhere else without being careful and later saw that the post has been cached so I had this jumbled mishmash of threads.

But I do like the app

The Macaroni
Dec 20, 2002
...it does nothing.

GWBBQ posted:

We're all familiar with "please do the needful," and I'm curious as to whether something I've noticed is also common among people from India (I think they're native Hindi speakers) who speak English as a second language. A few of our help desk student workers start any phone calls to us with "Hello, [name], actually, [message]." Is the "actually" a common thing or is just a coincidence that a few of our students phrase it that way?
I've heard a lot of misplaced "actually" from the help desk folks I'm always talking to. I think they just use it as a filler word because they get coached not to say "um" if they can help it.

MJP
Jun 17, 2007

Are you looking at me Senpai?

Grimey Drawer
Can I ask a pretty meta question, assuming that this thread is full of infrastructure people?

Have you ever really sought out a job that you loved, and if so, how did you seek out the company in question? I'm part of this job-hunt working group where the target is to sort of build a network introduced connection to a manager at Company X, preferably in the department you want to work, so when the time comes, you have a referral or at least a personal connection with someone doing hiring or having influence.

My thing is that I've always worked at jobs that were a trade-off of goods and bads. I've never really said "I want to work at Widgetco, it seems like a great place" and set it as a target. I figure I should set a target somehow.

I think my best bet will to be going down the Inc/Crain's/etc. "best places to work in NYC/NJ" lists and seeing if I can ascertain if they have IT positions, then search accordingly, assuming they don't have huge warning signs on Glassdoor.

nexxai
Jul 17, 2002

quack quack bjork
Fun Shoe
After my company (Experiant) was bought earlier this year, I realized the buyers weren't so great and so I started looking for a new challenge.

It's not quite :yotj: yet, but I've got a phone interview for an SA position with Amazon on Friday and I'm super excited. Nervous as all hell, but once I answer the phone, I'll be good.

Now I need to go memorize the Amazon leadership principles.

The Fool
Oct 16, 2003


How does this affect the FSRM lists?


I ask out of total selfishness.

Weedle
May 31, 2006




nexxai posted:

Now I need to go memorize the Amazon leadership principles.

- No unions
- gently caress you

Sprechensiesexy
Dec 26, 2010

by Jeffrey of YOSPOS

nexxai posted:

After my company (Experiant) was bought earlier this year, I realized the buyers weren't so great and so I started looking for a new challenge.

It's not quite :yotj: yet, but I've got a phone interview for an SA position with Amazon on Friday and I'm super excited. Nervous as all hell, but once I answer the phone, I'll be good.

Now I need to go memorize the Amazon leadership principles.

Look on Glassdoor for interview questions for your position and prepare a good answer. There is a 99% chance you get asked the same questions.

nexxai
Jul 17, 2002

quack quack bjork
Fun Shoe

Sprechensiesexy posted:

Look on Glassdoor for interview questions for your position and prepare a good answer. There is a 99% chance you get asked the same questions.
On their jobs page (https://www.amazon.jobs/faqs), they actually talk about exactly what will be asked so I'm not concerned. That's one of the places I heard that the leadership principles are a very big part of the interview.

The Fool posted:

How does this affect the FSRM lists?
It doesn't. The site will still run indefinitely as the new owner has made it clear he wants to keep it going. The only change I can see happening at some point is a domain change, but there will be lots of notice given if that were to ever happen. When they bought my business, I made it very clear that FSRM would only be included in the purchase if the new owners were to continue operating it, otherwise I would keep it separate. They chose the former.

GreenBuckanneer
Sep 15, 2007

Scenario 1:
"hello I would like help with program XYZ"
*never heard of program xyz before*
*checks point of contact list that is very poorly updated*
"uhh, i think you need to talk to [specific person here], oh wait they're not with the company anymore"
"hrmmmmm, guess we better assign it to [one guy who knows a lot of poo poo]"

Scenario 2:
"Hello, I need some help with program X"
"okay, lemme hop on and look at that with you"
*fucks around for 10 minutes trying to figure out what's wrong with no documentation or training for any of the dozens upon dozens of tiny little internal programs that were either made by one guy with no documentation that everyone uses, or isn't with the company anymore and others end up having to manage it until the program is invariably replaced with something else, only to have the cycle repeat itself*
"hrm, I don't know, lemme make a ticket and we'll have someone reach out to you"
*ticket ends up going to guy(s) in Scenario 1*

Scenario 3:
"hello, i need help with my password"
*jumps into AS400 and unlocks them or resets their windows password*

Scenario 4:
"hello my computer is doing A Thing"
*reboots computer*
"hey you fixed it!"

How is everyone else's monday going?

Jaded Burnout
Jul 10, 2004


I've been having a lot of trouble with a Windows 10 machine since the creators update where it stalls for a good 10 to 20 seconds on startup, either before or after I log in (but not both). It's not on any kind of workgroup or what have you.

Anyone seen anything similar?

MF_James
May 8, 2008
I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE

GreenBuckanneer posted:

How is everyone else's monday going?

Basically the same, except I am the guy in scenarios 1 and 2, and I have no documentation and click things until stuff happens.

Ghostlight
Sep 25, 2009

maybe for one second you can pause; try to step into another person's perspective, and understand that a watermelon is cursing me



GreenBuckanneer posted:

How is everyone else's monday going?
Ticket Details: Outlook repeatedly asking for password
Resolution: Removed cached credentials, same behaviour. Resolved on power cycle.​

Ticket Details: Screens and keyboard/mouse not working
Resolution: Resolved on power cycle.​

Ticket Details: Can't record desktop from Powerpoint
Resolution: Resolved on power cycle.​

Ticket Details: I have virus things flashing on screen send help
Resolution: False positive by McAfee.

Ticket Details: What is Barbie's password?
Resolution: lmao gently caress off

pr0digal
Sep 12, 2008

Alan Rickman Overdrive

GreenBuckanneer posted:

How is everyone else's monday going?

I had a client ping me directly about an issue he was having. When I asked him to put in a ticket he did....but it was devoid of any of the information I asked him to provide

One more week :smith:

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.

nexxai posted:

On their jobs page (https://www.amazon.jobs/faqs), they actually talk about exactly what will be asked so I'm not concerned. That's one of the places I heard that the leadership principles are a very big part of the intervieweverything that happens at Amazon.

They are. On every question you answer you need to identify who the customer is and answer the question so that you have served that customer in some way.

Customer Obsession is literally everything we do here.

Also, do not be afraid to say, “I don’t know. Having said that, do you mind if I take a guess at the answer?”

Do not try to bullshit your way through an answer. The interviewer will pick up on it and you are done. Instead show that you are confident in yourself enough to admit to ignorance and show character and enthusiasm by taking a swing at it anyway.

Kalas
Jul 27, 2007

GreenBuckanneer posted:

How is everyone else's monday going?

We have a 'problem' mac mini that drives a TV showing a bunch of analytic web pages. (it's going to be replaced by a Pi at this rate). Today's problem is, after a reboot, it came up in 'enter password to decrypt drive' prompt.

This mac mini is on the west coast, I'm in NY.

Whenever this happens, I have to get a developer there to tell me what they see on the TV. This sometimes is it's own challenge. Today I got a new engineer who understood how to do this, and was able to be talked through the process to unlock and reboot the mini in under 5 minutes. This is a new record.

My day's going great.

Wait, it's in the 90s in NY and the office AC is a joke.

Never mind, gently caress everything. Especially the commute.

ps, gently caress mac minis.

ilkhan
Oct 7, 2004

I LOVE Musk and his pro-first-amendment ways. X is the future.
User called me direct to get her out of tablet mode on Windows 10, which she didn't know what it was or how it got turned on.

Monday.

dragonshardz
May 2, 2017

GreenBuckanneer posted:

How is everyone else's monday going?

Part 1: Here are these 30+ different forms and policies you need to read and sign by EoD.

Part 2: OK, now sit through the mandatory harassment, workplace violence, defensive driving, and infosec training courses each lasting two hours.

Bright side is :yotj:, downside is I'm still gonna be broke as gently caress until the end of the month.

Agrikk posted:

Do not be afraid to say, “I don’t know. Having said that, do you mind if I take a guess at the answer?”

Do not try to bullshit your way through an answer. The interviewer will pick up on it and you are done. Instead show that you are confident in yourself enough to admit to ignorance and show character and enthusiasm by taking a swing at it anyway.

This is good advice for any interview and I think may have been the deciding factor for me at new workplace. I knew what my interview questions were as well and had time to prepare answers, and admitted ignorance/unfamiliarity/inexperience as appropriate.

Ataxerxes
Dec 2, 2011

What is a soldier but a miserable pile of eaten cats and strange language?

GreenBuckanneer posted:

How is everyone else's monday going?

Monday was 30+ calls in three hours for me alone, as summer holidays here are about over and all the users who forgot their passwords over summer returned to work. 8 days to go and then :yotj:
Already signed the papers for a new position starting in September, information security so no more SD.

DrBrezo
May 13, 2009

Anyone have any experience using GPOs to add accounts with login as a service rights to a range of machines?

I got one in place but it broke all other login as a service accounts on the boxes, and finding a guide that allows you to add an account without removing all others is seemingly impossible to find

SlowBloke
Aug 14, 2017

DrBrezo posted:

Anyone have any experience using GPOs to add accounts with login as a service rights to a range of machines?

I got one in place but it broke all other login as a service accounts on the boxes, and finding a guide that allows you to add an account without removing all others is seemingly impossible to find

We do at our place, you need to keep in mind that all the user rights assignment groups OVERRIDE the default so you need to add everything you had before and then the extra accounts you need to add

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DrBrezo
May 13, 2009

SlowBloke posted:

We do at our place, you need to keep in mind that all the user rights assignment groups OVERRIDE the default so you need to add everything you had before and then the extra accounts you need to add

Crap, was hoping that wouldn't be the case. Might have to look into just adding it in at the VM deployment stage and add it to the rest of the existing ones with powershell then

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