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AlternateAccount posted:The temptation to setup a conference room named KAMINO that can't be booked and has no location is a big one. At the very least, it would be fun to do on April Fool's Day.
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Aug 30, 2018 16:47
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AlternateAccount posted:The temptation to setup a conference room named KAMINO that can't be booked and has no location is a big one. And set up one called Dantooine but it's actually a long abandoned storeroom.
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Aug 30, 2018 16:56
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Last Friday was the other first shift tech's last day. My boss is out Wednesday to Friday this week for a conference. So of course networking and clinical support picked today to do a huge cutover to a new set of switches. No big deal, we only lost like every label printer in the whole drat hospital and a bunch of regular printers to boot. Oh, and webmail. Outlook isn't affected, but everyone who uses the o365 portal is, and boy are there a lot more of them. And the second shift tech is apparently hospitalized for something after taking the last two days for PTO. I'm throwing everything i do that's more substantial than picking up the phone and giving my usual preamble into a ticket. I'm gonna make sure they realize why they had two techs on phones in the first drat place. Edit: also someone please hire me so i can leave as well
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Aug 30, 2018 16:56
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duz posted:And set up one called Dantooine but it's actually a long abandoned storeroom. And a large one called Katarr, murder everyone in it.
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Aug 30, 2018 17:09
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Just stumbled across a lovely ticket where our secops guys were seeing a user hammer away with an invalid password on a SQL DB, cool good on you doing your job, it's not actually a sec incident but might point our client to harass their software vendor to fix it like I said 8 months ago when I first saw it. During the course of that ticket, client asked secops why their D: drive on that server is full, it hosts the databases, and the local DB backups, no we did not set this up, customer did not want to pay us for an on-site backup solution for their Now, obviously it's not the end of the world, also, the fact that they aren't being backed up is really half the crux of the issue, the other issue is that they are backing up all the DBs to the same loving drive, the DBs themselves are around 150GB total in size, there are a few other things on that drive and obviously no backing up the transaction logs is causing them to balloon, full backups are failing because the drive is filling up because their backup scheme is not sane (they also doubled their DB count which nearly doubled the storage requirement in the past 9 months). I submitted a change to expand the drive to handle their current setup, which was denied because :reasons:. I was also told a week or two ago that I generate too many change requests; you know what would make me create less? Stop loving poo poo up, deploying things incorrectly and ask our clients to not ask for things and I will stop generating requests. I loving hate MSP lyfe, please goon that submitted my resume to his company, push your director to hire me; I will not disappoint.
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Aug 30, 2018 17:20
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I'm done today. I work with some of the most helpless people. Like, here's a link to the file you need  "I clicked it and it asked for a password WHAT DO I DO" I don't know dipshit, enter the password for the password protected document YOU loving MADE? "Hey these emails are blocked" Yeah they're flagged as spam due to some body matching rules  "Well I don't know what that is but you're going to lose us a million dollar customer so fix it IMMEDIATELY* CCs manager, VP, SVP, COO"And my favorite of the day was a lady who looked like the Cryptkeeper's grandmother walking into the IT area, holding a laptop up, and loudly proclaiming "I NEED IT HELP". I guess that's one way to do a walk-up.
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Aug 30, 2018 18:05
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duz posted:And set up one called Dantooine but it's actually a long abandoned storeroom. And one called Korriban that's really just a bunch of old records, but the thermostat is broken and it's always hot as hell in there.
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Aug 30, 2018 18:21
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(probably apocryphal) Big international company named all the meetings rooms in its North American HQ with names of capital cities. All perfectly bland and sensible until someone turned up at their Paris office, instead of the small room in New York on the 3rd floor.
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Aug 30, 2018 18:37
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AlternateAccount posted:And one called Korriban that's really just a bunch of old records, but the thermostat is broken and it's always hot as hell in there. The eternal wailing really adds to the ambiance of quarterly report meetings.
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Aug 30, 2018 19:06
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spog posted:(probably apocryphal) Nice
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Aug 30, 2018 19:47
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Also in France
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Aug 30, 2018 20:03
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Was there no context in the lead up to the meeting that might have made someone do a double-take before flying to France? It's still funny though.
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Aug 30, 2018 20:29
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The Claptain posted:And a large one called Katarr, murder everyone in it. Dagobah would obviously be one of the bathrooms.
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Aug 30, 2018 20:46
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Thanks Ants posted:Was there no context in the lead up to the meeting that might have made someone do a double-take before flying to France? A plausible excuse to expense a trip to Paris ? 
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Aug 30, 2018 21:09
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Thanks Ants posted:Was there no context in the lead up to the meeting that might have made someone do a double-take before flying to France? It's not my personal story, so I don't know. But I could easily imagine an email going round saying 'strategy meeting, monday 1st Aug in Paris' and the one guy working out of a different state assumed they were talking about the Paris office, rather than a silly naming system of rooms in the HQ that he's only been to once.
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Aug 30, 2018 22:10
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I think I just got reprimanded for admitting that something is broken... So, like when someone says "hey what's wrong? Is <thing> broke? what am I supposed to say? No  ?"
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Aug 30, 2018 22:28
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All or our servers are [site][abbreviation for function]. I've often teased our sysadmin (who has been a friend since before he worked here) that some April Fools Day, I'm going to steal his password and rename all of his servers in cockney rhyming slang. Also, for my desktop at work, I've just been a boring [username].[domain].edu until today. It's now constantHAMPRINCE.[domain].edu Thank you all for your inspiration. Weaponized Autism posted:I spent about 2 months putting together a server naming convention and getting management buy-in, only to result in my own manager not using it and everyone continuing to use hard-coded IPs anyway. The Macaroni posted:We have one of those. Brand new, they spent a ton of money on it. Started having C-level meetings there. Then they realized that because of the synergistic disruptive "outside of the box" glass walls, everyone else walking by the area can see what's on the big conference screen.
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Aug 31, 2018 01:11
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GWBBQ posted:If the screens look like they're blacked out, that's polarized film. Would a polarized screen or glasses then defeat that film?
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Aug 31, 2018 01:17
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Oh, wait, I forgot the best ticket of the day. "Do you know the combination to the safe in the fitness center? Can you open it?" I walked down to the fitness center, dragged the safe over to in front of a couch, and poked at the buttons for a couple of minutes with the obvious guesses. No luck there. From the looks of it, it's been beaten to poo poo, not sure if it was mishandled or someone tried to bounce it (consumer grade Sentry safe). Rather than trying anything fancy, I looked over at the file cabinets, stood up (reluctantly, I'd been running from classroom to classroom for hours), and skimmed through drawers until I found an envelope with the Sentry logo all over it. Punched in the factory default code, heard the servo click, and the handle wouldn't budge. Yeah, someone definitely tried to bounce it and I have a plausible explanation for the dumbbell-sized dent in the top over the locking mechanism. I offered to bring in my angle grinder and open it (consumer grade fire safes are 3/16" steel wrapped around styrofoam) and the person in charge said yes, but facilities said I'm not allowed to because IT people should be doing IT work rather than cutting safes open.
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Aug 31, 2018 01:21
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Zil posted:Would a polarized screen or glasses then defeat that film? Nope, polarize 90 degrees to the panel and the light is gone.
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Aug 31, 2018 01:22
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GWBBQ posted:Nope, polarize 90 degrees to the panel and the light is gone. drat there goes my fledgling corporate espionage business.
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Aug 31, 2018 01:26
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GWBBQ posted:I offered to bring in my angle grinder and open it (consumer grade fire safes are 3/16" steel wrapped around styrofoam) and the person in charge said yes, but facilities said I'm not allowed to because IT people should be doing IT work rather than cutting safes open. Pfft these people don't know IT clearly.
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Aug 31, 2018 01:32
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MF_James posted:Pfft these people don't know IT clearly.
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Aug 31, 2018 01:37
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GWBBQ posted:Someone higher up seems to have overruled him. She wants a turn with the grinder. I can't blame them. It's not every day that you get to brag about cracking a safe.
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Aug 31, 2018 02:53
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GWBBQ posted:Nope, polarize 90 degrees to the panel and the light is gone. If you could put another polarizing filter in an inconspicuous place inside the room, maybe directly attached to the window, at 45 degrees, you'd have a nice peephole.
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Aug 31, 2018 03:59
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turn left hillary!! noo posted:If you could put another polarizing filter in an inconspicuous place inside the room, maybe directly attached to the window, at 45 degrees, you'd have a nice peephole. This is one of my favorite physics oddities.
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Aug 31, 2018 05:49
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GWBBQ posted:Someone higher up seems to have overruled him. She wants a turn with the grinder. I love everything about this post
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Aug 31, 2018 06:23
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GWBBQ posted:but facilities said I'm not allowed to because IT people should be doing IT work
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Aug 31, 2018 07:31
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Developers push code overnight (normal process) Load spikes once business starts (load-average 254 on a 16-core box) Developers send email about system monitor alert "Do we know what happened to cause this" It's not nice to punch people in the head for being stupid, sadly.
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Aug 31, 2018 13:47
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AlexDeGruven posted:Developers push code overnight (normal process) I just walked in to this conference call, turned around and walked out to get breakfast. I can't wait to stop supporting these devs.
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Aug 31, 2018 14:25
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AlexDeGruven posted:Developers push code overnight (normal process) "What was the most recent change?" ... "I suggest you start there."
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Aug 31, 2018 14:44
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Of all the reasons I evangelize containers around the office, ease of backing out a new release is #1.
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Aug 31, 2018 14:56
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EoRaptor posted:"What was the most recent change?" ... "I suggest you start there." I had people get pissed at me during an outage call last year because I kept asking "Ok, if this started at midnight, what changed?" over and over. Eventually someone got the loving hint and checked one of the servers involved. Surprise! It was rebooted at, get this, midnight. All the config changes that had been made previously were not made permanent so they reverted to defaults when it came back online. I don't ask "What changed?" because I get off on it. I ask it because SOMETHING loving CHANGED.
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Aug 31, 2018 15:14
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I was just reminded of a multi-part fuckup on the part of Desktop Support a couple of years ago. I get a ticket for a printer that went super faint on all the output after changing the toner cartridge. I arrange access, since it's in a secure area. I get there and the first thing I see is the transfer roller sitting on the table next to the printer. That should be inside the printer ! So I pull the toner cartridge to replace the roller, and while I have the toner cartridge I pull the tape out, because of course that's what it was. The printer is up and printing fine, but it's not on the network when I have someone do a test print. Check the configuration, and it looks like someone reset it to factory defaults. Asking around, it turns out they've had three Deskside techs come out. #1 - Installed the toner cartridge, didn't pull the tape. #2 - Did some mental gymnastics that led to removing a part and not putting it back. #3 - Didn't notice the part Just loving Sitting There, reset it to defaults, threw up their hands, and escalated to my group. All three of those techs are FTEs and make more than I, a lowly contractor, do.
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Aug 31, 2018 16:59
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mllaneza posted:I was just reminded of a multi-part fuckup on the part of Desktop Support a couple of years ago. I get a ticket for a printer that went super faint on all the output after changing the toner cartridge. I arrange access, since it's in a secure area. in their defense, gently caress printers
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Aug 31, 2018 17:04
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mllaneza posted:I was just reminded of a multi-part fuckup on the part of Desktop Support a couple of years ago. I get a ticket for a printer that went super faint on all the output after changing the toner cartridge. I arrange access, since it's in a secure area. Desktop Support shouldn't be trying to fix a printer! gently caress printers.
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Aug 31, 2018 17:04
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AlexDeGruven posted:Developers push code overnight (normal process) We had something similar with a client. On the 4th or 5th time in a month I had the pleasure of one of our management getting on the call and yelling at them. Unprofessional as poo poo, but he was on my side so I was able to find it really funny.
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Aug 31, 2018 17:17
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GWBBQ posted:If the screens look like they're blacked out, that's polarized film.
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Aug 31, 2018 17:17
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AlexDeGruven posted:I had people get pissed at me during an outage call last year because I kept asking "Ok, if this started at midnight, what changed?" over and over. Eventually someone got the loving hint and checked one of the servers involved. Surprise! It was rebooted at, get this, midnight. All the config changes that had been made previously were not made permanent so they reverted to defaults when it came back online. I am sure they all came to you later and apologised for their bad attitude and shared their gratitde for your help and I can't keep a straight face anymore.
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Aug 31, 2018 17:20
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spog posted:I am sure they all came to you later and apologised for their bad attitude and shared their gratitde for your help and I can't keep a straight face anymore. lol, you had me for about 20 sec
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Aug 31, 2018 17:32
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