|
I really enjoy working for this particular contract but sometimes my boss can be way out of touch. My departments role is to certify the design & architecture groups proposals, new gear and software. My boss thinks that we should be able to certify everything and our documentation will be bullet proof, no one will have a single question because the document is so clear. But every single time someone will have a moronic question that is covered in the document or it's completely out of scope. We present these certifications to an audience of 45 - 60 engineers so theres bound to be someone who asks something. Unfortunately every time this happens my boss sends us an email saying "guys there should be no questions about these documents" and reiterates it 2 or 3 times a week. Drives me nuts.
|
#
?
Sep 18, 2018 16:47
|
|
|
|
| # ? Apr 25, 2024 09:45 |
|
|
Am I the only who has a absolutely terrible user desktop at work? The endpoint load through SCCM (Software) Center, Group Policy and the Proxies we're forced to go through make the whole user experience terrible. This was eventually "escalated" and upon further investigation we found out the cause of our 20% CPU Usage at idle was due to multiple anti-virus programs literally combating each other because they thought the other solution was malicious software. The best part about this, nothing is happening. The solution would have been too only have one AV Suite but for whatever reason security has gone to management that removing one of the programs will leave the entire company vulnerable to hackers and management claims "Well, we paid for the software. Why would we not utilize software we purchased?". Gucci Loafers fucked around with this message at 17:02 on Sep 18, 2018 |
|
#
?
Sep 18, 2018 16:53
|
|
|
I woke up with a terrible migraine today. Called my boss to ask if I could wfh. She told me to just take the day and rest and feel better and the stuff I'm working on isn't urgent and I can do it tomorrow. I have never before had a job like this.
|
|
#
?
Sep 18, 2018 17:08
|
|
|
Sickening posted:If I have to look a web dev in the eyes and tell them "Yes, knowing how DNS works on a basic level is a requirement for your job!" one more loving time I am going to throw someone out a loving window. We have had 4 clients buy services from the same web dev, they host with host gator, and each loving time they've broken email and other poo poo when doing the migration because they don't know DNS; it's annoying.
|
|
#
?
Sep 18, 2018 17:43
|
|
|
Inspector_666 posted:If people ask me what they should buy my sentence always starts with "Well at work we use..." I've had people ask about it for their company (ones they own) where I know they cheap out on their IT support. "It's $3,000/seat every 5 years no matter which way you cut it." I am generally not asked a second time.
|
|
#
?
Sep 18, 2018 17:50
|
|
|
guppy posted:Assuming you don't want to do side work, the best way to handle coworkers hitting you up for free tech support for personal stuff is to have someone else specific to refer them to. "Oh, I don't really do side work, but there's this guy Mike who works at XYZ Computers in (nearby neighborhood), he's who I refer people to." Often it's less about not wanting to pay for it and more about not knowing a trustworthy repair shop; in all my desktop support time I don't think I ever had anyone come back to me after that because they wanted me to do it for free instead. My old standard was a bottle of single malt, 12 year minimum, 15 for executives. In advance. Got more than a few bottles that way, although none in recent years. I simply don't support consumer Windows setups, which saves a lot of headaches.
|
|
#
?
Sep 18, 2018 17:58
|
|
|
https://www.youtube.com/watch?v=aMvY_dBfovU Tag yourself, I'm the guy slamming and then airpunching the laptop
|
|
#
?
Sep 18, 2018 19:22
|
|
|
DONT TOUCH THE PC posted:That sounds like a guy my IT director would hire, a (potential) tinkerer. Username/post combo is excellent. re: sidework and recommendations, I'm in the same boat as most. I use old stuff at home (usually castoffs from work..) because my needs aren't complex. My personal machine is a 2012 MacBook Pro monster. I'd like a 2013-2015, but $$, and my 2012 works. I pretty much point folks at current i5s and 7s, too. I haven't had anyone ask about side jobs in a while, but I used to do it some years ago, usually Mac stuff. Made a few bucks doing that, but I'd rather not, now. I do enough computer touching at work.
|
|
#
?
Sep 18, 2018 19:39
|
|
|
Alright, showing my ignorance here. Please don't kill me because I still use Putty or whatever. I inherited an absolute mess of an environment a few years ago and I am finally getting around to deploying a DMZ and moving stuff. Well, I haven't actually started yet, but hopefully soon. I was wondering how insane of an idea it would be to just jump to microsegmentation for a smallish VMware/Microsoft shop. It looks like VMware NSX would be the answer, but it also looks like I'd have to spring for their NSX advanced licensing, which isn't exactly cheap. I'm just loathe to put in the work to setup a DMZ for it really not to be the "right" answer from that standpoint. Am I being dumb?
|
|
#
?
Sep 18, 2018 20:15
|
|
|
If you've just got a handful of small things inside of your office, perimeter firewalling with a DMZ with its own vlan is fine. You almost certainly don't want to deal with microsegmentation.
|
|
#
?
Sep 18, 2018 20:19
|
|
|
Probably. Microsegmentation is cool, but if it's a simple enough environment where a traditional firewalled DMZ meets all of your needs and you're a small enough business where the extra costs are a burden, you probably shouldn't do it.
|
|
#
?
Sep 18, 2018 20:19
|
|
|
Thanks for the sanity check. Maybe I'll play around with the concept in a lab on my own time. I was kind of just hoping I could do something like AWS's security groups. I supposed I could use traditional guest firewall rules for that, but I'd rather do it at the hypervisor level for obvious reasons.
|
|
#
?
Sep 18, 2018 20:39
|
|
|
Internet Explorer posted:Thanks for the sanity check. Maybe I'll play around with the concept in a lab on my own time. I was kind of just hoping I could do something like AWS's security groups. I supposed I could use traditional guest firewall rules for that, but I'd rather do it at the hypervisor level for obvious reasons. NSX is good and stable, but has some weird caveats. They have a very in-depth API for automation but powershell integration relies on a third party PowerNSX module that doesn't cover everything in the API. Most things work though. If you only need DMZ to Prod rules, microseg is going to be massive overkill. If you want to get in to DMZ -> Prod rules, Prod App A -> Prod App B, Prod App -> Management Services rules, Microseg is your answer. Though be prepared, the second NSX blocks a single function of an app, every app problem starts with hair-on-fire screaming down the hallways "NSX IS BREAKING MY THING!" You know that DNS haiku that gets posted here regularly? I edited it to say NSX and hung it in my office, because that's how every day feels now. source: I'm a key resource for our org's NSX microseg architecture across 20+ vcenters so I'm deep in the poo poo every day.
|
|
#
?
Sep 18, 2018 20:46
|
|
|
In ADFS, using AutoCertificateRollover. ADFS will generate a new self-signed cert, replacing the current secondary cert, then promote the new cert to primary. Is the old cert (now the secondary cert) allowed to expire? I haven't been able to find an explicit answer, and don't feel like waiting 2 weeks to find out
|
|
#
?
Sep 18, 2018 20:58
|
|
|
Judge Schnoopy posted:NSX is good and stable, but has some weird caveats. They have a very in-depth API for automation but powershell integration relies on a third party PowerNSX module that doesn't cover everything in the API. Most things work though. 2. gently caress NSX agents. We use PaloAlto virtual firewalls and neither PaloAlto nor VMware seems really comfortable with the idea of their two products being integrated.
|
|
#
?
Sep 19, 2018 00:21
|
|
|
The Fool posted:In ADFS, using AutoCertificateRollover. Old certs expire, that's all that happens to them. Are you wondering what happens to the things signed by the older certificate? They will need to be re-issued under the new one. This should (tm) happen automatically. Looks like you can follow these steps to verify things: https://docs.microsoft.com/en-us/windows-server/identity/ad-fs/operations/configure-ts-td-certs-ad-fs
|
|
#
?
Sep 19, 2018 00:40
|
|
|
H110Hawk posted:Old certs expire, that's all that happens to them. Are you wondering what happens to the things signed by the older certificate? They will need to be re-issued under the new one. This should (tm) happen automatically. Looks like you can follow these steps to verify things: I'm basically just wondering if I look at the the ADFS management window in two weeks, will I see an expired cert listed as the secondary cert until the rollover process sees that the primary needs to get renewed again. This was a question that came up while re-issuing metadata xml files to a couple vendors.
|
|
#
?
Sep 19, 2018 01:02
|
|
|
AnonymousNarcotics posted:I woke up with a terrible migraine today. Called my boss to ask if I could wfh. She told me to just take the day and rest and feel better and the stuff I'm working on isn't urgent and I can do it tomorrow. Because I am a deeply broken sadbrain I would take this as an obvious indication she was trying to get rid of me.
|
|
#
?
Sep 19, 2018 01:11
|
|
|
Schadenboner posted:Because I am a deeply broken sadbrain I would take this as an obvious indication she was trying to get rid of me. Just to reiterate for the person you quoted, this is not correct in any way.
|
|
#
?
Sep 19, 2018 01:31
|
|
|
Podima posted:Just to reiterate for the person you quoted, this is not correct in any way. I'm sure it's not.
|
|
#
?
Sep 19, 2018 01:54
|
|
|
Mannnnn. I got some great feedback on a ticket and a seriously big clap on the back from one of our higher ups. Goddamn that feels loving good and the client honestly made it easy because he was so nice. I was weary taking a job at a MSP but so far I've been pleasantly surprised. My coworkers are all fun and funny and not angry neck beards, I'm getting experience with a whole bunch of stuff only 3 weeks in and I've been assured I won't be on help desk permanently. 2 people moved on to new places so I won't be bottom on the totem pole for long. What a weird feeling after that unemployed hopelessness set in around June.
|
|
#
?
Sep 19, 2018 02:49
|
|
|
Podima posted:Just to reiterate for the person you quoted, this is not correct in any way. Oh I know! We had a staff meeting on Friday where they told us that they only hire 1% of applicants. Yay I'm in the 1%!
|
|
#
?
Sep 19, 2018 02:53
|
|
|
On the other hand, what if: Report: Today The Day They Find Out You’re A Fraud
|
|
#
?
Sep 19, 2018 03:44
|
|
|
Dr. Arbitrary posted:On the other hand, what if: Reminds me of the guy whose job forgot about him. His story is a good pick me up of possible futures.
|
|
#
?
Sep 19, 2018 03:45
|
|
|
Dr. Arbitrary posted:On the other hand, what if: I just don't understand why the Onion published my shrink's notes about our last session? Seems unethical for her to have given them those?
|
|
#
?
Sep 19, 2018 04:15
|
|
|
Schadenboner posted:I just don't understand why the Onion published my shrink's notes about our last session? Seems unethical for her to have given them those? On a serious note, this is a very common feeling among people in the IT field. I think that if you're smart enough to critically analyze your strengths and weaknesses, and you understand how much you don't know, it's reasonable to feel incompetent.
|
|
#
?
Sep 19, 2018 04:28
|
|
|
Dr. Arbitrary posted:On the other hand, what if:
|
|
#
?
Sep 19, 2018 04:32
|
|
|
Dr. Arbitrary posted:On a serious note, this is a very common feeling among people in the IT field. I think that if you're smart enough to critically analyze your strengths and weaknesses, and you understand how much you don't know, it's reasonable to feel incompetent. On the other hand, some of us are definitely frauds and do get found out. And I'm definitely one of them, and I will.
|
|
#
?
Sep 19, 2018 04:38
|
|
|
Sudden Loud Noise posted:On the other hand, some of us are definitely frauds and do get found out. And I'm definitely one of them, and I will. I've already been found out, but everyone responsible is turning a blind eye to save face. oh poo poo is this the management track?
|
|
#
?
Sep 19, 2018 06:06
|
|
|
That's what "don't worry about metrics, it's about quality of work" really means, right?
|
|
#
?
Sep 19, 2018 06:06
|
|
|
Schadenboner posted:Because I am a deeply broken sadbrain I would take this as an obvious indication she was trying to get rid of me. I feel you. There is a meeting in 5 hours about a ticket I wrote a bunch of documentation on. I wasn’t invited because I’m doing downtime work at 3:00am this week and won’t be in that early. I can’t help but feel like the discussion is actually about how terrible I am and not the actual ticket. I think between all the retail I worked when I was younger and the decade at my last place has broken my brain.
|
|
#
?
Sep 19, 2018 08:34
|
|
|
This is pretty interesting to read. I’ve also almost always felt inadequate when it comes work and some other things. It does explain some of the personalities working IT jobs. It’s a little depressing too. Sometime in my career I like to imagine I’ll finally reach that magical promised land and finally be happy but who am I kidding. 
|
|
#
?
Sep 19, 2018 11:28
|
|
|
[quote="Obsoletely Fabulous" post="488091754"] I feel you. There is a meeting in 5 hours about a ticket I wrote a bunch of documentation on. I wasn’t invited because I’m doing downtime work at 3:00am this week and won’t be in that early. I can’t help but feel like the discussion is actually about how terrible I am and not the actual ticket. I think between all the retail I worked when I was younger and the decade at my last place has broken my brain. [/quote Yeah retail broke me too. I've been out over 5 years and I still have trouble remembering that I'm not actually going to be disciplined for stupid stuff anymore.
|
|
#
?
Sep 19, 2018 13:59
|
|
|
While I'd like to think that working for a very small business who contracted to very large government agencies on a shoestring budget broke my brain, it was probably already too late for me. Either way, I'm very thankful I've passed that part of my career.
|
|
#
?
Sep 19, 2018 15:09
|
|
|
Anyone have a good choice for Asset Management, CMDB through Cherwell and SCCM is making me want to throw my computer through the window and follow it down. We need something that can track all our computers what and where and the internals are and that ties into AD and In Tune for on/off domain computers respectively.
|
|
#
?
Sep 19, 2018 15:25
|
|
|
Dr. Arbitrary posted:On the other hand, what if: Timely. I am extremely hard on myself in general and for like the past month or so I have been in a tremendous feedback loop of imposter syndrome, worthlessness, and guilt ("I'm awful and ashamed that I can't instantly find the answer to this issue, and so they hate me, I shouldn't be here, and therefore [repeat from beginning, infinitely]" that I eventually figured I was quite likely making my user's lives a living hell. It was following me home after work and haunting me on my weekends and just kind of generally making me loving miserable, so I guess I was kind of making my own life a living hell, too. But yeah, I was pretty much paralyzed and almost completely checked out of any real productivity for literally a month, without even particularly noticing, at the time. I have no idea how my supervisors or anyone else hadn't said anything, but I'm kind of isolated and have a tremendous amount of freedom here as long as nobody complains to upper management. I only just broke out of it a few days ago once I realized that this feels exactly like some of the other really tremendous legitimate failures I've had in the past, that weren't even particularly my fault, and were just the result of lovely companies making lovely decisions. So, now that I'm in a place where I have all the control I could possibly ever want (probably more, actually), why the gently caress am I choosing to feel like this, and create some bizarre masochistic self-fulfilling prophecy of failure? That's loving stupid, and if I keep doing this, I'm DEFINITELY awful. Instead, I could, I don't know, bust rear end, and at least... only maybe be awful? So, for the past few days I've been buckling down and tackling all these projects that have been hanging over my head for weeks and touched base with a bunch of users expecting them to be furious and yell and throw things and generally try to throw me into a wood chipper, and instead by and large the responses I've gotten have been "What? Oh, no, that issue pretty much fixed itself a while ago. I forgot it was even a thing. Hey, how've you been lately, though? We haven't talked for a while!" and so now I feel like a different kind of idiot. In a good way, though. Not only that, since I feel like there's a huge soul-crushing weight that's no longer there, I can actually think about technical problems (instead of psychological ones), and start solving a lot of the stuff I thought was impossible earlier. There may or may not still be some fallout from that whole thing, but I'm fine with that. I know where I hosed up, and I'm pretty sure I know how to keep it from happening again. Brains are weird, man. 
|
|
#
?
Sep 19, 2018 15:46
|
|
|
LionYeti posted:Anyone have a good choice for Asset Management, CMDB through Cherwell and SCCM is making me want to throw my computer through the window and follow it down. We need something that can track all our computers what and where and the internals are and that ties into AD and In Tune for on/off domain computers respectively. What version of SCCM are you using? We use current branch and after a bit of learning pains with its weird query language i can create pretty much any report/query in few minute, intune integration is pretty much reliant on having CB and not 2012 so maybe that's the issue?
|
|
#
?
Sep 19, 2018 15:48
|
|
|
nominal posted:Brains are weird, man. I've been dealing with ADHD for basically my whole life. It was misdiagnosed as obsessive-compulsive traits when I was a kid, because psychiatrists in the '90s didn't understand the hyperfocus component of ADHD yet. Some of those symptoms have gotten worse in the last few years, probably because of stress and anxiety. I put some solid effort into figuring out how to manage those symptoms earlier this year. I got them under control! Then, having them under control made me depressed. The depression made me pretty ineffective since, I don't know, about late June or so. I sort of snapped out of it this week. I was talking to a friend about hyperfocus, and this one week last year where I was on fire and managed to get more done than the preceding sixteen weeks. Something about the way I phrased it finally triggered the "yeah, dude, that doesn't actually sound right" reflex in my head, and I started considering bipolar disorder. It hadn't really crossed my mind because I've never had what could be considered a major depressive episode. But based on the DSM-V criteria I'm pretty sure I also have cyclothymia, and the week I was describing was mostly hypomania. Before I even got around to talking to my wife about it, she called me out on behaving like I was having a manic episode. So, I guess I'm on the good long road to having some better idea how my dumb head is misbehaving. Brains.
|
|
#
?
Sep 19, 2018 16:11
|
|
|
SlowBloke posted:What version of SCCM are you using? We use current branch and after a bit of learning pains with its weird query language i can create pretty much any report/query in few minute, intune integration is pretty much reliant on having CB and not 2012 so maybe that's the issue? SCCM is working well its more CMDB thats annoying me we need to figure out a better way to do hardware tracking and live updating because we can't trust people to manually put stuff into CMDB and I don't wanna do it manually anymore.
|
|
#
?
Sep 19, 2018 16:23
|
|
|
|
| # ? Apr 25, 2024 09:45 |
|
|
I have somehow become the project manager for a SaaS implementation in our warehouse. this means I am responsible for equipment purchasing, having electricians come out and wire power, mapping out the production lines in the warehouse, mapping out production schedules and SKU information required, and being the only person on a weekly 'status update' call about our implementation timeline. I have to have my team do the actual IT side of this project while I am somehow now an Ops guy 
|
|
#
?
Sep 19, 2018 16:30
|
|
