|
PirateDentist posted:"I didn't, but it's not like it's gonna get any more broken." I use this constantly, people running around like the world is on fire, I'm just sitting there thinking "It can't get MORE broken, I'm gonna push this and see what happens"
|
#
?
Oct 5, 2018 19:32
|
|
|
|
| # ? Apr 19, 2024 01:46 |
|
|
MF_James posted:I use this constantly, people running around like the world is on fire, I'm just sitting there thinking "It can't get MORE broken, I'm gonna push this and see what happens" It can always get worse. Doesn't mean you should run like the world's on fire all the time but at least: I'm gonna push this, it should work, but if it doesn't at most it'll be the same.
|
|
#
?
Oct 5, 2018 19:42
|
|
|
Volguus posted:It can always get worse. Doesn't mean you should run like the world's on fire all the time but at least: I'm gonna push this, it should work, but if it doesn't at most it'll be the same. It was a little bit of hyperbole Obviously I'm making informed decisions and not pressing the self-destruct button. 90% of the time it's entirely possible to just restore a machine if it gets too far gone, so I'm a little more apt to hammer at things on those systems, but something where restores aren't a good option due to extra work getting $$$_Shitty_Application working again I'm a bit more careful.
|
|
#
?
Oct 5, 2018 19:46
|
|
|
A phone call came in. "We need you in classroom 13. A student just vomited on their computer." Yup, puked dead center on their Chromebook. Didn't even try to turn their head. Hardly made a noise; teacher didn't even know until the kid walked up and said she didn't feel good. The teacher cleaned most of it off, but there was still stuff in between the keys and residue on the screen. I was set to just throw it out, but the tech coach and principal wanted to pull salvageable parts from it. Keyboard & track pad/palm rest were trashed, but I pulled the rest and cleaned it with anti viral cleanser. Motherboard didn't have anything on it, but the screen and the battery had an appreciable amount of liquid on them. I'll see how they work next week. 17 years working in schools, and this is the first puked-on device I've ever encountered.
|
|
#
?
Oct 5, 2018 19:55
|
|
|
Pyroclastic posted:I was set to just throw it out, but the tech coach and principal wanted to pull salvageable parts from it. Nooooooooooooooooooooooo
|
|
#
?
Oct 5, 2018 20:06
|
|
|
"Yeah, sorry, nothing was salvageable, the vomit got everywhere"
|
|
#
?
Oct 5, 2018 20:08
|
|
|
Pyroclastic posted:I was set to just throw it out, but the tech coach and principal wanted to pull salvageable parts from it. I would have just handed them the screwdrivers then.
|
|
#
?
Oct 5, 2018 20:09
|
|
|
AlternateAccount posted:MS is pushing the Surface line at a level of desperation that's really off-putting.
|
|
#
?
Oct 5, 2018 20:19
|
|
|
Pyroclastic posted:A phone call came in. lol why did you even agree to that?
|
|
#
?
Oct 5, 2018 20:19
|
|
|
spankmeister posted:lol why did you even agree to that?
|
|
#
?
Oct 5, 2018 20:34
|
|
|
"Sorry I don't have the training nor the suitable PPE to deal with biohazardous waste."
|
|
#
?
Oct 5, 2018 20:38
|
|
|
Collateral Damage posted:"Sorry I don't have the training nor the suitable PPE to deal with biohazardous waste." This is a bridge that I was taught not to cross as a union cart bitch lol
|
|
#
?
Oct 5, 2018 21:05
|
|
|
Pyroclastic posted:A phone call came in. Congratulations you are now also the janitor.
|
|
#
?
Oct 5, 2018 21:15
|
|
|
Renegret posted:I'm surprised nobody's thrown it by now. That’s more of a last day on the job thing.
|
|
#
?
Oct 5, 2018 21:17
|
|
|
Che Delilas posted:Congratulations you are now also the janitor. Serious Hardware / Software Crap › [SPAM] FW: RE: A Puke Came In - You are now also the janitor
|
|
#
?
Oct 5, 2018 21:20
|
|
|
We're strapped for devices and spare parts, sadly. My principal was actually the one to do the disassembly at my direction and took the bad parts. I just put on some gloves and wiped the screen and battery down. And we are all trained for cleanup like this, actually. Part of working in a school. And I just heard of a fresh broken headphone jack in another Chromebook, so that motherboard might be put to use already.
|
|
#
?
Oct 5, 2018 21:27
|
|
|
Pyroclastic posted:"We need you in classroom 13. A student just vomited on their computer." Congrats, this is even more disgusting than my spec bucket laptop. I hope by "anti-viral clenser" you don't just mean hand sanitizer either.
|
|
#
?
Oct 6, 2018 15:30
|
|
|
Sirotan posted:Congrats, this is even more disgusting than my spec bucket laptop. I hope by "anti-viral clenser" you don't just mean hand sanitizer either. No, I think spec bucket still "wins"
|
|
#
?
Oct 6, 2018 20:57
|
|
|
Sirotan posted:Congrats, this is even more disgusting than my spec bucket laptop. I hope by "anti-viral clenser" you don't just mean hand sanitizer either. No way IMO, spec bucket still leads by a lot. Pretty much every adult has cleaned up vomit at a few times in their life. Most people by the time they're through college have cleaned up someone else's at least once. If you have a pet or a small child it's less a matter of if you've cleaned up vomit that wasn't yours and more a question of how many times this year. I'm sure that your story being posted on this forum has at least quadrupled the number of people on the planet who are even aware of the concept of a spec bucket. Since it's a safe bet the majority of those reading the IT threads here have a Y chromosome I'd imagine a fair number of those people weren't even aware of what a speculum was or what it might be used for until your post. I don't know about you but I'd usually prefer familiar forms of nasty to new ones, especially ones made from multiple people. At least I know how to handle it. I mean, presumably (god I hope) yours didn't have chunks in it but that's about the only positive as I see it.
|
|
#
?
Oct 7, 2018 01:08
|
|
|
Happily I have avoided cleaning up other people's puke until now. Long may this state persist.
|
|
#
?
Oct 7, 2018 02:55
|
|
|
There are a lot of reasons I don't have kids. This is definitely one of them.
|
|
#
?
Oct 7, 2018 05:30
|
|
|
Thanatosian posted:There are a lot of reasons I don't have kids. This is definitely one of them. It wasn't his kid's vomit.
|
|
#
?
Oct 7, 2018 08:12
|
|
|
Dogs and cats usually clean up their own
|
|
#
?
Oct 7, 2018 13:31
|
|
|
oh rly posted:I am trying to get vending machines at my org for the same type of consumable equipment. I’m not directly involved with the ending machines except as a consumer but since we have to badge to get supplies, I imagine there is tracking going on. Our badge system is pretty top notch so I imagine if I started grabbing kit past a certain threshold there’d be auto notifications and rejections somehow. Reloading used gear? All the stuff is fresh in new wrapping so I doubt it.
|
|
#
?
Oct 7, 2018 14:51
|
|
|
Edit:Submarine Sandpaper posted:Dogs and cats usually clean up their own Mine sure as poo poo don’t
|
|
#
?
Oct 7, 2018 15:43
|
|
|
Agrikk posted:Edit: I have one cat that produces most of the puke and another that cleans most of it up for me. Sort of a win-win?
|
|
#
?
Oct 7, 2018 17:07
|
|
|
I thought that was the use case for having a cat and a dog in the first place.
|
|
#
?
Oct 7, 2018 22:43
|
|
|
hello I'm calling in regards of a ticket. The ticket number is zero zero zero zero zero zero zero zero twenty-two-oh-one *actually means 20201*
|
|
#
?
Oct 8, 2018 12:53
|
|
|
At this point I'm callous enough that I just interrupt those kinds of callers and say "Just the last 4 digits please, thanks!"
|
|
#
?
Oct 8, 2018 13:59
|
|
|
The Macaroni posted:At this point I'm callous enough that I just interrupt those kinds of callers and say "Just the last 4 digits please, thanks!" But 0201 is not the same as 20201?
|
|
#
?
Oct 8, 2018 14:33
|
|
|
SEKCobra posted:But 0201 is not the same as 20201? Unless the first digit has been 2 for the past six months and you know it will continue to be 2 for another six. But we only do that internally when speaking with fellow ticket monkies who stare at numbers for hours a day. We're crazy enough that we started an office pool to see who guess when we'd hit ticket 1,000,000 e: I was a solid 3 weeks too early.
|
|
#
?
Oct 8, 2018 14:47
|
|
|
If there's leading zeros then feel free to track them internally, but just hide them from the user for the sake of making things easy. Or use alphanumeric non-sequential ticket IDs to keep things short and sweet, like Dell service tags manage.
|
|
#
?
Oct 8, 2018 14:53
|
|
|
Renegret posted:Unless the first digit has been 2 for the past six months and you know it will continue to be 2 for another six. Seriously, at my last job I worked with a system vendor to run a background script that incremented all IDs until they started with a leading 1 or 2. I asked at this job if we could do the same and was told "No" with no reason.
|
|
#
?
Oct 8, 2018 15:13
|
|
|
We had a mini Y2K-esque scare about a year ago, it was really good. Most of our tools and scripts were pet projects from employees who weren't professional programmers that became "official" because they were such a huge QOL improvement. Most of those also hard coded the leading 0s and assumed 6 digit ticket numbers because, at this rate we'll never hit 7 digits! Then management rolled out ticket automation where every alert automatically generated a ticket, and the ticket was automatically closed out if it went away within 15 minutes. Suddenly we're generating 2-3 thousand tickets a day and, hey, at this rate we'll hit a 7 digits in just a few months...
|
|
#
?
Oct 8, 2018 15:20
|
|
|
Renegret posted:We had a mini Y2K-esque scare about a year ago, it was really good. Let me guess, you also don't have the source code anymore. That will be fun. 
|
|
#
?
Oct 8, 2018 15:24
|
|
|
Zil posted:Let me guess, you also don't have the source code anymore. That will be fun. nah, most of it was excel macros. Which is not something to be proud of. The few things that weren't excel macros were so horribly out of date that they needed a complete replacement anyway, so it turned out to be a non issue. It just caused a new wave of tools written by non-programmers to pushed out, allowing the cycle to continue.
|
|
#
?
Oct 8, 2018 15:29
|
|
|
The idea of hardcoding leading zeroes into something is so loving bad on so many levels. Amazing.
|
|
#
?
Oct 8, 2018 15:30
|
|
|
Renegret posted:nah, most of it was excel macros. Which is not something to be proud of. "Well we narrowly avoided that one only by sheer luck, lets do nothing different and hope it doesn't happen again!" Management thinking is so amazing at times. Edit: I also heard some good news the other day, the manager who had downsized me right before Christmas last year, has themselves been downsized as of last week. The outsourcing did not go as planned and ended up costing more money. Who could have guessed that!
|
|
#
?
Oct 8, 2018 15:38
|
|
|
Inspector_666 posted:The idea of hardcoding leading zeroes into something is so loving bad on so many levels. Amazing. The guy who's writing the current tool du jour responds to complaints about frequent crashing by saying "it wouldn't crash if you used it correctly". What is error handling?????????? I started making my own but I'm having trouble caring about this place to do any more than the bare minimum to actually finish. And what I already wrote in the past, I don't share, and nobody knows it exists 
|
|
#
?
Oct 8, 2018 15:40
|
|
|
|
| # ? Apr 19, 2024 01:46 |
|
|
Zil posted:"Well we narrowly avoided that one only by sheer luck, lets do nothing different and hope it doesn't happen again!" It's actually worse than that. It's all unofficial and unsupported by management. We're on our own for the tools needed to do our own jobs. That also means we're testing in production! If it stops working, management doesn't care, and it's not their problem. But we're on the hook for being unable to function. Just to be clear, the ability to automate is absolutely not part of the job description and very few people are capable of it. It's part of the terrible disconnect between my direct management and the employees they manage.
|
|
#
?
Oct 8, 2018 15:52
|
|