Register a SA Forums Account here!
JOINING THE SA FORUMS WILL REMOVE THIS BIG AD, THE ANNOYING UNDERLINED ADS, AND STUPID INTERSTITIAL ADS!!!

You can: log in, read the tech support FAQ, or request your lost password. This dumb message (and those ads) will appear on every screen until you register! Get rid of this crap by registering your own SA Forums Account and joining roughly 150,000 Goons, for the one-time price of $9.95! We charge money because it costs us money per month for bills, and since we don't believe in showing ads to our users, we try to make the money back through forum registrations.
 
GnarlyCharlie4u
Sep 23, 2007

I have an unhealthy obsession with motorcycles.

Proof

Johnny Aztec posted:

to make, watch, or discuss someone getting caught with it at work?

Well if this is my last job it's all three and then he shows you his brand new RealDoll (except it's not the whole thing, it's only a cloud).

Adbot
ADBOT LOVES YOU

dragonshardz
May 2, 2017

gently caress inkjets. Why? I'll tell you why.

I installed a printer a couple weeks ago, it's an inkjet but it's okay because it gets used often enough to probably not die of ~~clogged nozzles~~. Today, one of the users emails service desk for help. It's "printing funny".

I go down and run a quick test page off, nothing seems amiss. I take a look at the printout which is noted as an issue. This printout is a copy of a check, and it takes a moment to figure out WTF is even wrong. The check is in the lower 1/3rd of the page, and about 2" in from the right edge is where the check amount sits. Any amount that is 1,000 or more prints out as "100 .00", whereas amounts less than that print out fine.

So, okay, weird, but I can at least try to figure out why. I run some of the basic diagnostic poo poo which are my only tools because inkjet. Issue persists.

I make a test file in both DOCX and PDF with the lower third of the page a solid black box. Prints with no issues.

I check the PDFs scanned in today, there's no white space inserted in them where the ones place in the check amount should be. I print a couple scanned PDFs and test file to another printer, no issues.

Every user who prints this specific scanned PDF layout for amounts with 4 or more digits preceding the decimal point has the ones place whited out. Any other document, of any format, from any of the five users who have the printer added to their machine, prints fine.

:psyboom:

In the end, I admitted defeat because I had six other plates to juggle and it's easier to just call HP's warranty service techs in to come gently caress with the drat thing.

gently caress inkjets, though. The only valid way of dealing with them is a shotgun, a sledgehammer, and retirement with prejudice. And a replacement which is at least a laserjet.

Aunt Beth
Feb 24, 2006

Baby, you're ready!
Grimey Drawer

dragonshardz posted:

gently caress inkjets. Why? I'll tell you why.
This feels like a PS/PCL meets drivers issue.

MF_James
May 8, 2008
I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE

Aunt Beth posted:

This feels like a PS/PCL meets drivers issue.

Yup, I've seen this 100x and it's generally that exactly.

dragonshardz
May 2, 2017

Aunt Beth posted:

This feels like a PS/PCL meets drivers issue.

Might be. Might not be. Either way it's my weekend and I don't have to worry about it until Monday.

LethalGeek
Nov 4, 2009

The thing the lot of you are forgetting about the stupid long paths is Windows and it's programs can NEVER seem to tell you that's the problem. You get some cryptic poo poo that doesn't help at all, I just have to know/remember to look when someone's thing won't save with something like "general error"

spankmeister
Jun 15, 2008






dragonshardz posted:

Might be. Might not be. Either way it's my weekend and I don't have to worry about it until Monday.

I can guarantee you it's not the printer

Thanks Ants
May 21, 2004

#essereFerrari


Reminded me of https://www.theregister.co.uk/2013/08/06/xerox_copier_flaw_means_dodgy_numbers_and_dangerous_designs/

Data Graham
Dec 28, 2009

📈📊🍪😋



Or https://www.adultswim.com/videos/tom-goes-to-the-mayor/calcucorn

Arquinsiel
Jun 1, 2006

"There is no such thing as society. There are individual men and women, and there are families. And no government can do anything except through people, and people must look to themselves first."

God Bless Margaret Thatcher
God Bless England
RIP My Iron Lady

MF_James posted:

We have a client with an absolutely atrocious naming/folder convention.

They're using sharepoint online and have stuff like: SiteName\LocationNameHere\ProjectNameHere\SubProjectName\SubProjectTasks\SubProjectTask1\SubProjectSubTasks\SubProjectSubTask1\actualcontentfilesMAYBE - this will end up being like 300 characters once their full site name is attached which is like 40 characters in and of itself

I forget exactly what worked and what didn't, but they couldn't use OneDrive to access sharepoint because of character limits and something with excel/word would puke, maybe it's using excel/word to load from OneDrive? Either way, their poo poo was horrible.

At work we have a meaningless server name that I think of as "fileservernew", because "fileserver" also exists. We don't use the old one, but it's out there on the network... lurking.

The root directory contains "location" and "engineering". "engineering" also has a subfolder for every location in the country. "location" has an "engineering" folder in it.

It is a duplicate of the root folder until you get two or three levels down... Then it becomes random as to which tree branch the poo poo you want is in. Cannot wait to be done with this place.

Arquinsiel fucked around with this message at 10:18 on Oct 14, 2018

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.

GnarlyCharlie4u posted:

Well if this is my last job it's all three and then he shows you his brand new RealDoll (except it's not the whole thing, it's only a cloud).

*scratches needle across a record* wait. What?

Your boss showed you a real doll? You can’t do a set up like that and not, you know, deliver.

Weedle
May 31, 2006




Agrikk posted:

*scratches needle across a record* wait. What?

Your boss showed you a real doll? You can’t do a set up like that and not, you know, deliver.

I'm just glad to hear that Shadowhawk still has a good job

Sywert of Thieves
Nov 7, 2005

The pirate code is really more of a guideline, than actual rules.

DigitalMocking posted:

also got this from the $CFO last night: "I would like to meet with you on a confidential matter tomorrow." :eek:

I used to work at a place that did... 18+ things online. Something like this always, ALWAYS meant that a user had uploaded kiddy porn onto one of our websites. :(

I'm about 80% 'happy to not work there anymore' since apart from the subject matter and grey legal area we were in, it was a really cool and fun work environment.

angry armadillo
Jul 26, 2010
the only time I ever get a call like that is when the boss wants to check on his senior managers time keeping via our turnstile :(

no one ever wants to check staff time keeping - just the boss and his senior management - Always :D

The Macaroni
Dec 20, 2002
...it does nothing.

Merijn posted:

I used to work at a place that did... 18+ things online. Something like this always, ALWAYS meant that a user had uploaded kiddy porn onto one of our websites. :(

I'm about 80% 'happy to not work there anymore' since apart from the subject matter and grey legal area we were in, it was a really cool and fun work environment.
That's gross, but wouldn't you just delete the file and block the user? Or did you have some kind of paper trail you had to make?

Merv Burger
Jan 3, 2008

The Macaroni posted:

That's gross, but wouldn't you just delete the file and block the user? Or did you have some kind of paper trail you had to make?

I would assume there's a lot of legal "paper trail" you'd have to make.

Just deleting and moving on like it never happened would probably make things worse.

Kyrosiris
May 24, 2006

You try to be happy when everyone is summoning you everywhere to "be their friend".



Merv Burger posted:

I would assume there's a lot of legal "paper trail" you'd have to make.

Just deleting and moving on like it never happened would probably make things worse.

Yeah, proper legal handling of "oh gently caress, there's CP on our servers" is long and frustrating, to say nothing of the fact that it exists in the first place. :(

Proteus Jones
Feb 28, 2013



The Macaroni posted:

That's gross, but wouldn't you just delete the file and block the user? Or did you have some kind of paper trail you had to make?

IT workers are mandatory reporters.

Jonny Nox
Apr 26, 2008




Don't forget that cp is physical evidence of a serious crime.

If you find a body in your dumpster, you don't call a dump truck and hope no one notices.

GnarlyCharlie4u
Sep 23, 2007

I have an unhealthy obsession with motorcycles.

Proof

Agrikk posted:

*scratches needle across a record* wait. What?

Your boss showed you a real doll? You can’t do a set up like that and not, you know, deliver.

Well not a whole real doll. Just a butt. Apparently the whole thing was a little too expensive and not portable enough. Just the butt was the 'best value'.

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

GnarlyCharlie4u posted:

Just the butt was the 'best value'.

Usually is, Bob.

Alighieri
Dec 10, 2005


:dukedog:

A large datacenter for AT&T was hit by lightening in Dallas.

https://www.dallasnews.com/business/att/2018/10/15/att-working-internet-outages-dallas-area

Fun stuff for a Monday.

The Macaroni
Dec 20, 2002
...it does nothing.

Jonny Nox posted:

Don't forget that cp is physical evidence of a serious crime.

If you find a body in your dumpster, you don't call a dump truck and hope no one notices.
Makes sense. Was just thinking back to years past when occasional assholes on steam would put super awful things in their spraypaint images. (Or for that matter, occasional assholes on SA.) I'm grateful that I've never had to deal with this in my line of work.

Proteus Jones
Feb 28, 2013



Alighieri posted:

A large datacenter for AT&T was hit by lightening in Dallas.

https://www.dallasnews.com/business/att/2018/10/15/att-working-internet-outages-dallas-area

Fun stuff for a Monday.

EVERYONE.

MOVE YOUR GOD drat MISSION CRITICAL DATA CENTERS OUT OF TEXAS.

GOD HAS TOLD YOU TWICE NOW.

nominal
Oct 13, 2007

I've never tried dried apples.
What are they?
Pork Pro

Alighieri posted:

A large datacenter for AT&T was hit by lightening in Dallas.

https://www.dallasnews.com/business/att/2018/10/15/att-working-internet-outages-dallas-area

Fun stuff for a Monday.

Lightning damage is always completely crazy and there is always some sort of extremely improbable, borderline-unbelievable nonsense involved. That place is going to have the technological equivalent of a poltergeist for a while.

freeedr
Feb 21, 2005

I’m not caught up on the thread yet, but I have to vent.

I work at a company of ~3000 employees subsidized under a bigger corporation. All of our network closets look worse than rats’ nests. I thought it would get better when we got bought by this other company, but they just mashed our shitpile of a network into theirs and did nothing else. Connectivity is poo poo in general. We have one server running several resource-intensive applications that should each have their own servers better than this one. Everyone can edit registries, most control panel stuff, etc. Typing the name of the company in as a username with no password gives you local admin. They turned on autologon with a generic local admin account for every computer and saved the password in the registry (that everyone can see) in plain text. The same password is used by the sysadmins etc. and allows you to change anything, anywhere. Anyone could take down our EMR completely if they felt like it. Anyone can change group policy. It takes forever to get any IT help, so people at my building have me fix things when they go wrong. IT encourages this so they don’t have to do as much. I am a nurse.

A doctor unplugged a pc that was booting up and something critical ate poo poo this morning. He just moved to another computer before anyone else got there. Last scheduled doctor to come in didn’t have a computer to use. They haven’t brought over another one in the past 5 hours even though they have dozens imaged and ready. A doctor is sitting idle collecting money. 5 out of 10 laptops are nonfunctional, so we don’t have enough of those for all of the nurses. We have been “about to get new ones” for about six years now. The ones that do work have been patched together into some sort of function by me. I don’t want to change anything on the computers. I’m a nurse. It isn’t my job and I don’t understand why IT encourages it when I’m the worst kind of user since I know just enough to be dangerous and gently caress everything up, but not enough to fix anything.

They praise me for doing things to help keep us running, then give us the wrong EMR setup despite my protests since I don’t know what I’m talking about, so we have been working around a system that doesn’t have the capabilities we need for the past year while another department has the one we need. I’m still making a ruckus about it and getting ignored.

I want to help IT, not be a gigantic hazard. Maybe they don’t have any budget. Sorry for rambling. This could be 10 times longer if I don’t stop myself here.

The Macaroni
Dec 20, 2002
...it does nothing.
'sup, fellow healthcare IT person. I feel you, especially the whole "We'll replace computers on a rolling schedule [i.e. never]." I get that there are old and/or foolish people who continue to see IT as a cost-generating liability, but especially in healthcare you'd think that someone would say, "Hey, computers power every single loving thing in this place. Maybe we should make their physical maintenance a priority!"

ConfusedUs
Feb 24, 2004

Bees?
You want fucking bees?
Here you go!
ROLL INITIATIVE!!





freeedr posted:

I'm a nurse.

I think you, very much, have a "somebody else's problem" problem here. It is good, even admirable, that you care enough to want to help above and beyond your duties as a nurse.

However, it is extremely unlikely that you'll be able to effect any sort of change by taking on IT-related duties when you're not in IT. All you're doing is picking up someone else's slack and hiding the problem from whatever metric may be used to identify said problem. That metric may a hard number somewhere, or something as soft as someone noticing IT is falling behind. But by doing their job, they're able to push off that day further. Plus every minute you spend doing their job is one you're not spending on yours.

Furthermore, you're exposing yourself to risk. Ask yourself the question: what if you break something you were working on unofficially? What are the results of that? Could the cost of replacing that come down on you or your department? You work in the medical field: could someone die if you broke the last working laptop? I don't know the answers, but I sense a large penumbra of risk around this situation that I, personally, would hesitate to enter.

You would almost certainly effect more change by taking your concerns, with evidence and preferably with a dollar sign attached, to your boss or your boss's boss, while exposing yourself to far less risk.

tactlessbastard
Feb 4, 2001

Godspeed, post
Fun Shoe

freeedr posted:

A doctor is sitting idle collecting money

Join him.

mehall
Aug 27, 2010


Plenty places barely make patient maintenance a priority, what makes you think computer maintenance even makes the list of top 5?

freeedr
Feb 21, 2005

I have spoken to the executives many times. If something broke they’d never even know enough to know who did it. I only keep things patched together so our department can function. There are no metrics for them handling our problems. They laugh off and close tickets without even pretending to work on them, which they wouldn’t do if the stats meant anything. I am beginning to think IT are massively understaffed or something. That would go along with how the corporation runs everything else since the buyout.

MF_James
May 8, 2008
I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE

:capitalism:

ChickenOfTomorrow
Nov 11, 2012

god damn it, you've got to be kind

freeedr posted:

I have spoken to the executives many times. If something broke they’d never even know enough to know who did it. I only keep things patched together so our department can function. There are no metrics for them handling our problems. They laugh off and close tickets without even pretending to work on them, which they wouldn’t do if the stats meant anything. I am beginning to think IT are massively understaffed or something. That would go along with how the corporation runs everything else since the buyout.

Are you unionized? Evidence that you're being expected to perform tasks very much outside your job description (bespoke IT, and I'm counting this "you have to do it to keep the unit running" situation as implicitly expecting you to do it) should cause your union reps eyes to roll back in their head and bats to spontaneously appear.


if you're not unionized holy poo poo get one going asap, because from the looks of it you're gonna need that level of protection. band together to protect yourselves and your patients from the asset stripping your facility may be in for.

good luck. 💜

Weedle
May 31, 2006




freeedr posted:

That would go along with how the corporation runs everything else since the buyout.

This corporation wouldn’t start with an A and rhyme with “Geneva Convention,” would it?

AlexDeGruven
Jun 29, 2007

Watch me pull my dongle out of this tiny box


nominal posted:

Lightning damage is always completely crazy and there is always some sort of extremely improbable, borderline-unbelievable nonsense involved. That place is going to have the technological equivalent of a poltergeist for a while.

My neighbor's house 3 doors down took a direct hit once and it fried the WAN port on my router.

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.

GnarlyCharlie4u posted:

Well not a whole real doll. Just a butt. Apparently the whole thing was a little too expensive and not portable enough. Just the butt was the 'best value'.

A butt? :negative:

“Hey man, check out this rear end I just bought.”

By now I should know that every story that starts bad can most definitely get worse.

Antioch
Apr 18, 2003

Agrikk posted:

A butt? :negative:

“Hey man, check out this rear end I just bought.”

By now I should know that every story that starts bad can most definitely get worse.

Best case scenario: you get to meet a donkey. Donkeys are chill cool dudes.

Worst case scenario: Accidental accessory to sex crime?

Arquinsiel
Jun 1, 2006

"There is no such thing as society. There are individual men and women, and there are families. And no government can do anything except through people, and people must look to themselves first."

God Bless Margaret Thatcher
God Bless England
RIP My Iron Lady
^^^^
Organlegging?


Strong agree.

Jaded Burnout
Jul 10, 2004


A very English lawyer has started using “revert” to mean “get back to you” and it made me think only if this thread.

Adbot
ADBOT LOVES YOU

Kyrosiris
May 24, 2006

You try to be happy when everyone is summoning you everywhere to "be their friend".



Jaded Burnout posted:

A very English lawyer has started using “revert” to mean “get back to you” and it made me think only if this thread.

I remember the first time I ever ran into that in my first IT job; it'd been after I'd made some sort of config change for a customer, and the ticket reply I got was "Please revert back on the change". I chalked it up to poor grammar, and happily went about reverting the change, which took some amount of poo poo down without my knowing. They were not very happy.

My boss at the time thought it was hilarious and apologized for not catching it and stopping me. :shobon:

  • 1
  • 2
  • 3
  • 4
  • 5