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Arquinsiel posted:"No task found, closing ticket". "case text corrupted. Unresolvable. Closing."
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Oct 17, 2018 00:30
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Arquinsiel posted:"No task found, closing ticket". "Problem between keyboard and chair, elevating to HR for permission to replace."
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Oct 17, 2018 00:42
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There are some perks to primarily supporting content editors.
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Oct 17, 2018 06:59
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Proteus Jones posted:https://www.nytimes.com/1987/07/12/magazine/on-language-doing-the-needful.html please ⊂_ヽ ＼＼ do ＼( ͡° ͜ʖ ͡°) > ⌒ヽ / へ＼ / / ＼＼the ﾚ ノ ヽ_つ / / / /| ( (ヽ | |、＼needful | 丿 ＼ ⌒) | | ) / ノ ) Lﾉ (_／ Can't have needful chat without this piece of art.
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Oct 17, 2018 07:18
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An  INCIDENT came in:Marketing Person posted:have access to Google Analytics for the site, but cannot figure out how to create reports on [stuff], someone please call me ASAP."
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Oct 17, 2018 08:14
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I have a coworker that is young and online. If I hear "top kek" or "roflcopter" or whatever loving memes are a thing now one more time I may scream. Oh god this is what I was like in my 20s with the 35+ sysadmins. God I was such a tool.
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Oct 17, 2018 08:45
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Antioch posted:I have a coworker that is young and online. If I hear "top kek" or "roflcopter" or whatever loving memes are a thing now one more time I may scream.
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Oct 17, 2018 09:59
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You'll come in tomorrow and there will be a ceiling cat
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Oct 17, 2018 10:00
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Thanks Ants posted:You'll come in tomorrow and there will be a ceiling cat I worked somewhere where this actually happened.
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Oct 17, 2018 10:07
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Jaded Burnout posted:I worked somewhere where this actually happened. Was it watching you masturbate?
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Oct 17, 2018 10:23
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I used to support (grad)students at a university and currently work with two people in their mid-twenties that essentially joined the workforce after high school. It's interesting to see that the difference in education creates a totally different online experience for people in the same age group (This has been observed in some research done on the subject as well). Now onto the annoying point of that observation: these guys have no loving life outside of video-games and video-game talk, my god. More fun Observation: Current colleagues are pretty okay computer-touchers for most stuff, way better than higher educated University students of the same age. But things start falling apart fast when they have to research stuff and then the students pull ahead.
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Oct 17, 2018 10:25
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Jaded Burnout posted:I worked somewhere where this actually happened. And a big Jeff Goldblum poster on the toilet cubicle door
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Oct 17, 2018 10:34
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spog posted:Was it watching you masturbate? No, I was watching *it* while masturbating Thanks Ants posted:And a big Jeff Goldblum poster on the toilet cubicle door Not quite, but there was a sad keanu somewhere and nerf guns and a quadcopter
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Oct 17, 2018 10:42
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hahaha holy poo poo the joys of being an ISP. The number of customers who called to complain to us because youtube was down last night jesus christ
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Oct 17, 2018 12:29
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Renegret posted:hahaha holy poo poo the joys of being an ISP. To be honest, my first thought was Comcast loving with the CDN. Turns out it was this guy. 
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Oct 17, 2018 14:56
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Methanar posted:If someone sent me a l33tsp3ak email I'd flatly tell them to rewrite it. Tell them to revert it.
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Oct 17, 2018 15:05
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Jaco posted:An I love these types of requests. You don't know how to create content huh? That is cool. You do realize that support teams aren't here to show you how to do your job right?
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Oct 17, 2018 19:29
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https://i.imgur.com/Q1w2Gx8.mp4
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Oct 18, 2018 05:43
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Oct 18, 2018 05:56
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a good post. a very good post.
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Oct 18, 2018 07:22
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Oct 18, 2018 07:41
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Oct 18, 2018 07:50
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LethalGeek posted:Even with all the modern tech lawyers will make Word cry in ways I didn't think was possible. Also their stupid need to have everything in one document and then they wonder why Word & Acrobat start going bonkers dealing with 2500 page files. I am shocked on a pretty much weekly basis that there isn't a word processor available today that emulates even a small subset of WordPerfect 5.1's command set. Back in the early 90s when I was at Software Etc., our bestselling books were routinely intermediate and advanced WP5.1 volumes.
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Oct 18, 2018 08:09
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It's shocking how much every part of this looks like a UI that Google would absolutely consider perfectly adequate to release to the public.
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Oct 18, 2018 09:34
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Advanced usage of WordPerfect was magic considering when it was made...
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Oct 18, 2018 09:52
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Oct 18, 2018 21:57
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 A lateral move, or so it's called to avoid giving me a big raise, but I'm no longer a screwdriver jockey as of next week. I'm moving over to support the R&D, QA, and manufacturing labs at $BIG_PHARMA. That'll be much more project-y work with some fun Active Directory stuff to do. :woot:
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Oct 19, 2018 00:43
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 vcentre server is not network-contactable right now. Can you please eyeball it and see what’s going on? Looks like it’s in System Critical shutdown. One of the power packs has failed. Pull the power plug to the server wait 5 secs plug it back in. It only needs one of the power supplies to run which would mean that both have failed. I’ve done that and changed the power supply port it was plugged into but the PPM error did not clear and the machine remained in system critical shutdown. That power supply has been dead for quite a while now; I wonder whether that’s a red herring in this instance. What is this “system critical shutdown”? Is it an OS message? Does it need a hard reset? This is the current state:Internal Health LED: Flashing red Manual says this is “System critical. To identify component in critical state, refer to Systems Insight Display LEDs” External health LED: Flashing red Manual says “Critical power supply failure. To identify component in critical state, refer to Systems Insight Display LEDs” Power On LED: Amber Manual says “System shut down, but power still applied” System Insight Display LEDs are as follows: Right Power Supply: Amber – “Failure” Right PPM Unit: Amber – “Failure” PPM = Processor Power Module: I think this warning is new. We might be in the market to buy a new one (or at least popping the lid and reseating it): Can we pull the power from both power supplies wait 5secs plug back in ? have you done that already ? Hi all, I pressed the power button and it went green and all the warnings disappeared.
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Oct 19, 2018 02:16
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mllaneza posted:
Coming over to East Bay then?
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Oct 19, 2018 05:35
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As of next week I am no longer dealing with tickets that come in, and instead breaking things to create tickets for other people.
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Oct 19, 2018 14:56
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Arquinsiel posted:
Bless you, my child. Welcome to the team.
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Oct 19, 2018 15:51
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Arquinsiel posted:
Let me guess: from support to QA?
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Oct 19, 2018 16:11
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Better. Datacenter Technician to Pentesting 
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Oct 19, 2018 16:12
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Arquinsiel posted:Better. Oooh, from fancy support to fancy QA. congrats  .
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Oct 19, 2018 16:16
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Arquinsiel posted:Pentesting 
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Oct 19, 2018 16:18
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Sorry I am a literal child
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Oct 19, 2018 16:18
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^^^^ That's how we all ended up posting in this thread, on this site. Volguus posted:Oooh, from fancy support to fancy QA. congrats
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Oct 19, 2018 16:26
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Humbug Scoolbus posted:Coming over to East Bay then? Still in SSF. Not that I can't make the trip if there's a game afoot.
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Oct 19, 2018 16:58
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Arquinsiel posted:Better.  That's so cool.
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Oct 22, 2018 08:21
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Here's a friendly reminder to prevent some tickets coming in if you still have Windows 7 machines and O365, don't forget O365 is going TLS 1.2 only on October 31st. https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-a-default-secure-protocols-in Hope you have KB3140245 installed along with a GPO to push the registry key out!
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Oct 22, 2018 15:17
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