Javid posted:

In 2018 I have to imagine there's some startup with an app that gives you a virtual fax number from which you can send and receive faxes without investing any space and/or effort in actually wasting cubic inches of precious oxygen on a fax machine in TYOOL 2018.

JazzmasterCurious posted:

In TYOOL 2018, Office 365 still requires passwords of 8 or more characters with capitals, numbers and symbols. Had to come up with something fast for my new account but my password "gently caress You Micro$haft" did not work because it could not have spaces!

WTF Microsoft?

e: Are password rules set by the organization, or is this a system-wide thing for O365?

Jaded Burnout posted:

I wonder what sort of diagnostic accuracy they were expecting to get via fax

Neddy Seagoon posted:

It's probably one of those things the big manufacturing companies watch out for and send large men with baseball bats to deter development. Unless they want to be kickstarting for their medical bills .

Jaded Burnout posted:

I wonder what sort of diagnostic accuracy they were expecting to get via fax

Methanar posted:

lol my website has a huge nazi problem

notwithoutmyanus posted:

Oh, and a more recent short one - verbatim, not involving a boss.
"We want to poll the core switch" (for a bunch of data and we have a monitoring suite already)
Me: "you should probably get a change control for that"
"What's a change control?"

TheParadigm posted:

(From what you're saying its the internal server instead of the paying customer, right?)

Renegret posted:

Two outages are in right now. An internal server preventing people from logging into databases, preventing reports from being ran, and an actual honest to god customer outage impacting a few thousand people.

One guess as to which one management thinks is more critical lol

Arquinsiel posted:

Welp.

Turns out the new office phone number is the same as that of a well know courier company, but in a different area code. Fun times!

Guy Axlerod posted:

https://www.youtube.com/watch?v=cw2aEPq3--4

Twitter posted:

We are currently managing a network incident impacting a number of customers

Thanks Ants posted:

I just want to know how the logistics works of wiring a couple hundred drops and getting them to fall into the patch panels in a way that means the numbers are in the same order as the drops are out on the floor.

Jack the Lad posted:

Sirotan posted:

Holy christ. I've had a ticket open for almost a month for a server that keeps running out of space. The customer doesn't want to just add additional space because they see that as a temporary measure. Instead, they want to have meetings about how to reconfigure the app that is eating up all the space! Great! Meeting gets pushed back again and again, no decision gets made, I suggest again that they just add some extra space for now. They don't.

It's the day before Thanksgiving and guess what's happened?

Javid posted:

This place is always penny wise and pound foolish.

Frantic discussion between head of IT and some execs about what to do about the sales team member who is constantly blowing the 2gb limit on her company phone scrolling Facebook. It's expensive, but she's important enough that IT can't just cap her data or shitlist Facebook to solve the problem. This has been ongoing for a few months, with her department eating multiple hundreds of dollars in data every time it happens. Total cost to the company has now reached 4 digits so it's an actual problem. General consensus is they're going to try and convince her to ease up on the data. Like multiple division head level people are going to take time out of a day to give her some sort of come to Jesus discussion on the topic.

I know for a fact head of IT doesn't even like this person and finds her to be tremendously obnoxious but everyone adores her because she Makes Sales. But IT suggests "well six months ago the owner publicly congratulated her for breaking $7 million in sales this year alone, and a lot of her networking that makes that poo poo happen goes through Facebook, so maybe we should just pay a third of that amount for her to have unlimited data to blow on Facebook and never waste our time thinking about it again?"

But that costs like a hundred dollars a month or some poo poo!! Never mind that if she never makes a sale again after today and you pay for her data for life and she lives to be 117 you'll still be ahead by around $6,930,000. Spend the relative pittance to make a problem with one of your prime profit generators go away literally forever and spend your time thinking about real problems. (Lol no they're going to make it the c-levels' problem tomorrow)

Methanar posted:

Tell her to pay for it herself and then bill the company

MF_James posted:

I am currently fighting the same battle and it's just as stupid, except it's my own company blocking it and it's not like we don't have a fuckton of extra storage (seriously we have like 20TB unused...). The other difference here is that it's literally not a temp measure, we added additional stuff that is eating more space, if we added more storage to the VM it would be over.

Antioch posted:

One of the best parts of my new job is being able to fix things like this. SQL server running low on space? Prop it up with an extra 100gb, that's what the SAN is for.

Previous job that was a Change Request, which went to committee once a week, then went to a decision board, then a plan would be submitted, budget drawn and approved, cost centre negotiated, outage window planned (yes even for non outage changes *just in case*), then finally a change could be implemented. Followed by a post mortem, change control completion form, and a follow-up email from the change board manager.

When I left my old job, I had an open change for a certificate renewal. I had opened the change 3 months before expiry. When I left it was a week past expiry and hadn't hit budget yet.

Antioch posted:

One of the best parts of my new job is being able to fix things like this. SQL server running low on space? Prop it up with an extra 100gb, that's what the SAN is for.

Previous job that was a Change Request, which went to committee once a week, then went to a decision board, then a plan would be submitted, budget drawn and approved, cost centre negotiated, outage window planned (yes even for non outage changes *just in case*), then finally a change could be implemented. Followed by a post mortem, change control completion form, and a follow-up email from the change board manager.

When I left my old job, I had an open change for a certificate renewal. I had opened the change 3 months before expiry. When I left it was a week past expiry and hadn't hit budget yet.