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Digital_Jesus posted:The write penalty between R6 and R10 is not really “Minor” and R6 should not really be considered for any situation in which data access speeds are a valid concern. Agreed, that penalty will cripple you.
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Dec 12, 2018 16:50
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monsterzero posted:My boss wants us to build a mini-DR site for our VMs in another building, approximately 1500 feet away from our main data-center to protect us against extremely localized catastrophes (like the building power being shut off). We also need to find a new backup solution, as our current local/cloud product is going EOL. 25k is a bit low for most shared storage applications, synology may be your best bet if built out right. If you get the money in later years, definitely step up to one of NetApp's lower end 2*00 series units, they perform well enough for something like this.
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Dec 12, 2018 16:53
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NetApp E-Series might be doable.
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Dec 12, 2018 19:28
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There's also the new Dell ME4 arrays. I hadn't even heard of them until my counterpart in our US office mentioned they are getting an ME4012 here soon. I've don't know what capacity they went with, but I imagine it's in the low XX TB range, and they paid $15K. I haven't shopped SANs in years, but that's certainly lower than anything I remember. I wonder if it's some sort of spiritual successor to the VNXe range?
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Dec 13, 2018 07:41
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One of my customers got cryptolockered, which is being restored, but I'm wondering if this is a good time to re-do their setup. Currently it's an office of 5 people and one printer, they have AD on SBS 2011. The server has a shared folder that they use as a NAS, but it's not mapped during login, they just have shortcuts on the desktop to the network location. the SBS2011 server needs to be flattened as the crypto has encoded everything, exes, ini files the lot, but I was thinking it would be a waste to rebuild it as they could have a simpler setup that would be easier to admin. (additional edit: I expect they won't have the install media anyway, and it looks almost impossible to find online anymore) I was thinking: admin account on all five pcs, but users are still user accounts Synology NAS, with user accounts (not AD) either manually mapped, ot stick with the desktop shortcut Manually install the printer on each pc - should only need to be done once. Synology offers user based access and cloud backup. does this sound like a reasonable plan? or should I replace SBS2011 with 2008R2 or similar? As usual, the customer doesn't want to spend money if they can help it, so a Synology device that they can see would be an easier sell than some server licences that they can't. any tips or suggestions ? spiny fucked around with this message at 21:04 on Dec 14, 2018 |
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Dec 14, 2018 21:00
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Is going all-in on Microsoft 365 an option? Windows 10 clients, Azure AD joined, Intune managed, files on SharePoint etc?
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Dec 14, 2018 21:06
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Definitely think long and hard before doing anything other than "the cloud."
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Dec 14, 2018 21:15
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Thanks Ants posted:Is going all-in on Microsoft 365 an option? Windows 10 clients, Azure AD joined, Intune managed, files on SharePoint etc? Forgot to mention, they already have 365, so Onedrive / sharepoint could be an option. Alas, the PCs are still win7.
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Dec 14, 2018 21:16
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Win 7 is end of life Jan 2020. Now is a good time to start moving.
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Dec 14, 2018 21:17
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Internet Explorer posted:Definitely think long and hard before doing anything other than "the cloud." yeah, the more I think about it, the more sense this makes
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Dec 14, 2018 21:30
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Internet Explorer posted:Definitely think long and hard before doing anything other than "the cloud." Looking at the reliability and speed of their internet would be the first thing.
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Dec 14, 2018 23:38
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Also in no circumstances should you replace SBS 2011 with 2008R2, which is EOLed as of January 2020. In server 2016 you could install the role which makes it function like an SBS server - and presumably 2019 too. But check out the cloud, as people have said.
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Dec 15, 2018 15:34
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Happiness Commando posted:Also in no circumstances should you replace SBS 2011 with 2008R2, which is EOLed as of January 2020. In server 2016 you could install the role which makes it function like an SBS server - and presumably 2019 too. But check out the cloud, as people have said. I would personally move off of SBS and do 2016 Standard to run AD, then move all other functions to the cloud.
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Dec 17, 2018 19:22
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monsterzero posted:My boss wants us to build a mini-DR site for our VMs in another building, approximately 1500 feet away from our main data-center to protect us against extremely localized catastrophes (like the building power being shut off). We also need to find a new backup solution, as our current local/cloud product is going EOL. Has your boss defined recovery point objectives and recovery time objectives? If not ask them to do this first. If you want to be up and functional within 1 hour that's different cost then if you want to be up the next business day.
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Dec 17, 2018 19:41
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NevergirlsOFFICIAL posted:Has your boss defined recovery point objectives and recovery time objectives? If not ask them to do this first. If you want to be up and functional within 1 hour that's different cost then if you want to be up the next business day. Ha. I had to lock him in a closet until he stopped talking in self-contradictory buzzwords, but eventually he said that restoring from nightlies the next day is sufficient.
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Dec 18, 2018 00:13
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Boys who love boys
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The Fool posted:I would personally move off of SBS and do 2016 Standard to run AD, then move all other functions to the cloud. neato, putting together a price then 
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Dec 20, 2018 14:37
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So I'm looking for advice/opinions. My boss is having me take lead on picking our hosted phone solution, and I'm narrowing it down. Out of the blue one of our old vendors shows us a Jive demo and it doesn't look bad but it's clearly not as polished as a couple of the others we're looking at. However the price is loving ridiculous. Currently I'm looking at Nextiva, Mitel, potentially Bullseye and then Jive. Does anyone have any "OH DEAR GOD NO" when they see any of those?
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Dec 20, 2018 20:20
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Comfortador posted:So I'm looking for advice/opinions. My boss is having me take lead on picking our hosted phone solution, and I'm narrowing it down. Out of the blue one of our old vendors shows us a Jive demo and it doesn't look bad but it's clearly not as polished as a couple of the others we're looking at. However the price is loving ridiculous. Currently I'm looking at Nextiva, Mitel, potentially Bullseye and then Jive. Does anyone have any "OH DEAR GOD NO" when they see any of those? I'm using Mitel cloud, they bought it from ShoreTel and it's become worse, ShoreTel was already complete garbage. We have phone problems daily. Avoid the gently caress out of them. I hear their on site devices are good, but you said hosted so I assume you want your phones in the butt. e: And I don't mean small stuff, at least once a month there is a period of over an hour with no phone service where the call queue is over 1000 people long on the support line and by the time I get to someone they tell me there was never any problem and they have no idea what I'm talking about everything looks fine. I have over 300 tickets that have been closed with "User error" when it was their drat fault. They also have sent a tech 3 times, insisted I wouldn't be charged if they found nothing wrong. Engineer said the network is perfect (it's a dedicated network for the phones and it's flat, it's super simple). Well they charged us each time and it took a bunch of yelling to get them to reverse the charges. Engineers are not cheap, especially when they fly someone out. pixaal fucked around with this message at 20:32 on Dec 20, 2018 |
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Dec 20, 2018 20:29
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Comfortador posted:So I'm looking for advice/opinions. My boss is having me take lead on picking our hosted phone solution, and I'm narrowing it down. Out of the blue one of our old vendors shows us a Jive demo and it doesn't look bad but it's clearly not as polished as a couple of the others we're looking at. However the price is loving ridiculous. Currently I'm looking at Nextiva, Mitel, potentially Bullseye and then Jive. Does anyone have any "OH DEAR GOD NO" when they see any of those? loving invest in quality headsets - solves 50+% of poo poo quality call issues. The other 48% is getting a good internet connection and applying proper QoS to it in the router. The only "per usage" billing of any consequence in the backend is on the telco usage (calls to/from other phone numbers - not between pbx users/extensions) at about 1-2c/min. You can get billed per second/minute, or based upon channel concurrency. 98% of the time you should choose per second unless you run a call center like place. Make sure they support SIP and WebRTC calls on the PBX and you can bring your own endpoints. Since you'll get nailed for licensing on the endpoint software, find something that actually works for your people. Maybe it's the software the provider supplies (50/50). What I'm implying is that there's lots of free sip clients, but most are ugly poo poo, so you're going to pay for something. Also when people demand a conference phone in the conference room you can easily add one that actually works for the space. The cost in the backend for adding a new extension is literally the cost of licensing the endpoint. [Implying that if you use your own free SIP client, it should be basically free to add a new extension].
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Dec 20, 2018 20:54
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Comfortador posted:So I'm looking for advice/opinions. My boss is having me take lead on picking our hosted phone solution, and I'm narrowing it down. Out of the blue one of our old vendors shows us a Jive demo and it doesn't look bad but it's clearly not as polished as a couple of the others we're looking at. However the price is loving ridiculous. Currently I'm looking at Nextiva, Mitel, potentially Bullseye and then Jive. Does anyone have any "OH DEAR GOD NO" when they see any of those? Toss RingCentral into your list.
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Dec 21, 2018 03:20
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I had a really good experience migrating my last place to RingCentral, I wouldn't hesitate to switch to them again. They also have an included video conferencing platform built off of Zoom that works really well and the Android/iOS softphone is surprisingly not garbage too. Edit: only complaint is that somehow I managed to break number reassignment between softphones/physical phones or something wonky like that (we had a lot of user churn and number recycling) but it was nothing chat support couldn't sort out in like ten minutes. Sheep fucked around with this message at 05:04 on Dec 21, 2018 |
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Dec 21, 2018 04:59
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Comfortador posted:So I'm looking for advice/opinions. My boss is having me take lead on picking our hosted phone solution, and I'm narrowing it down. Out of the blue one of our old vendors shows us a Jive demo and it doesn't look bad but it's clearly not as polished as a couple of the others we're looking at. However the price is loving ridiculous. Currently I'm looking at Nextiva, Mitel, potentially Bullseye and then Jive. Does anyone have any "OH DEAR GOD NO" when they see any of those?
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Dec 21, 2018 05:07
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I've also used ringcentral. It was fairly easy to set up/support. Any issue support were on the ball to help out. I think we had one issue where the guy on call was an obvious newbie and it took longer to sort out but gently caress it, we all start somewhere.
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Dec 21, 2018 14:44
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I get asked from time to time "I'm on o365 already, should I consider E5 and use skype for telephony?" my gut reaction is to say heck no but I've never actually witnessed it myself.
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Dec 21, 2018 16:41
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NevergirlsOFFICIAL posted:I get asked from time to time "I'm on o365 already, should I consider E5 and use skype for telephony?" my gut reaction is to say heck no but I've never actually witnessed it myself. They dropped or are dropping Skype, their phone is now provided by Teams. I've heard they are reliable but don't have many advanced features if you rely on them. I didn't get further elaboration. It's something to look at, but MS fucks enough stuff up that don't pull trigger without actual references from people in the area.
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Dec 21, 2018 17:08
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SfBo If you go DIY on prem SfB you might get lucky you find a telco and get a working SIP trunk in an afternoon of configuration and testing. But that never happens to me.
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Dec 21, 2018 17:34
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Teams is fine as a voice service if you don't come to it with a bunch of preconceptions about what a phone system should offer you and try and replicate all that functionality. If you just need a number and basic things like ring groups then it will be OK.
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Dec 21, 2018 21:39
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Teams is like S4B with SharePoint integration. It's great.
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Jan 1, 2019 04:59
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Tab8715 posted:Teams is like S4B with SharePoint integration. yes sharepoint and skype for business two great things
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Jan 1, 2019 14:56
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but seriously teams is fine. we went with it bc couldn't justify the extra $$/yr to pay for slack. if slack is 10/10 then teams is 8/10 imho.
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Jan 1, 2019 14:57
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From an e-mail a customer sent this morning:quote:We are switching our speed from 50x50 to 200x200 for our internet. Windstream is our current provider so not expecting any big issues. Ah ha ha ha  ...
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Jan 2, 2019 14:19
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* all public IP addresses change *
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Jan 2, 2019 14:49
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* existing subnet gets thrown away, leaving a single /30 *
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Jan 2, 2019 15:14
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Schadenboner posted:Windstream  I'm doing everything in my power to drop them as a provider when our contract is done.
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Jan 3, 2019 03:31
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*cease and desist letter comes in: it is against the ToC to run services at the end of this connection*
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Jan 3, 2019 18:34
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Agrikk posted:*cease and desist letter comes in: it is against the ToC to run services at the end of this connection* Someone is about to upgrade to a business line!
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Jan 3, 2019 18:50
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Agrikk posted:*cease and desist letter comes in: it is against the ToC to run services at the end of this connection* Lol is this because you run a static webpage out of your garage or something? 100% surprised they didn't just block 443 inbound on your connection as soon as they sent that (if it is indeed for you)
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Jan 3, 2019 19:32
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I was responding to Schadenboner’s post about a customer upgrading their pipe size and not expecting any issuers to come up. But yeah, before I had Comcast Business they flipped me all kinds of grief because of static VPN endpoints, web pages, API endpoints, etc originating from my end. Ultimately I was forced to get business and a set of static IP addresses before they shut up about it. Nowadays they simply gently caress up over and over and over again because I have both a business account (Internet and phone) and a residential account (tv) registered to the same address. The amount of times I’ve called in with an Xfinity problem to be told the problem is that I don’t have internet access is legion. “Sir, according to this account you don’t have intetnet, so THERE CAN BE NO POSSIBLE WAY you could have internet at that address.”
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Jan 6, 2019 22:37
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Wait Comcast doesn't let you put TV on the same account as business internet?
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Jan 6, 2019 23:00
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pixaal posted:Wait Comcast doesn't let you put TV on the same account as business internet? You can, we have like 6 cable boxes under our business accounts.
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Jan 6, 2019 23:05
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