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Take the old job. Start looking for new
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Feb 12, 2019 21:51
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One of my previous coworkers does sysadmin work in the cloud. He recently moved into my area and because we have kids the same age we have hung out considerably more outside of work than ever before. I have recently learned that he is working two jobs remotely, at the same time. One is with a previous employer of mine as a cloud admin. Decent gig with decent pay. The other is a poo poo paying one with a company from the east coast that is paying him 60k to also be a cloud admin. He would be working 3 but one gig laid him off. I have often thought about doing exactly this but never pulled the trigger on it. Obviously there issue is a issue with ethics, but who is exactly the victim? Seems riskier than what I would want to deal with but somehow seems a lot more doable than what I have imagined. If I didn't make the kind of money I make now and I was just an admin I feel like I would be doing the exact same thing.
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Feb 12, 2019 22:14
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Sickening posted:One of my previous coworkers does sysadmin work in the cloud. He recently moved into my area and because we have kids the same age we have hung out considerably more outside of work than ever before. I think for me biggest issue would be scheduling, especially if both jobs are not aware that you have the other. "Uhhh I can't be in that meeting because... stuff". Guessing there aren't a lot of commitments like that for this guy? I do consulting work through a company I used to work for (an MSP that pulls me in when there's work outside the scope of what their staff knows) as my side hustle, but they are aware of my "day job" and know I'm unavailable during those work hours. Thankfully I live in Arizona yet work East coast hours with my normal job so I get afternoons and after hours for the MSP stuff.
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Feb 12, 2019 22:22
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I'd be worried about some exigent situation occurring with both employers simultaneously, though I realize that that likelihood is low and there are ways to keep appearances when you work remotely. I guess if that situation were to come up you just prioritize based on which one you'd rather not lose if it came to that. You'd also have to ensure neither employer had unreasonable expectations on after-hours/on-call work. Does seem pretty harmless if he continues to provide what both employers are paying for, regardless.
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Feb 12, 2019 22:24
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I've done it, outside of conflicting conference calls it's pretty easy. My favorite was being on a conference call for company 1 while being 90 feet in the air in a scissor lift for the other. Also making GBS threads my pants because gently caress scissor lifts.
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Feb 12, 2019 22:30
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Sepist posted:I just got confirmation that the 10% contractor pay cut is coming from so high up that there will be 0 exceptions to it regardless of who is prepared to walk away. Why did you leave your old company? If there wasn't anything bad about it but this new one seemed better, go back. The difference is an ex-girlfriend wouldn't take you back when you left her for a richer, hotter woman.
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Feb 12, 2019 22:30
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22 Eargesplitten posted:Why did you leave your old company? If there wasn't anything bad about it but this new one seemed better, go back. The difference is an ex-girlfriend wouldn't take you back when you left her for a richer, hotter woman. Sales was also management and was driving the company into the ground. After I left they brought in a COO and a real executive director and it seems to have made the place less crazy
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Feb 12, 2019 22:31
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Does anyone have a recommendation for Twitter wall software? My company's going to be showing a live stream of a presentation and wants relevant tweets showing in one of the side rooms. Looks like there's a million options but I've not got time to test them all out. No particular problem paying for a good solution, but it'll probably only be used for this or maybe very occasionally for other things, so a subscription service or something really expensive is probably not what I'm after.
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Feb 12, 2019 22:38
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ChubbyThePhat posted:This. It's all or nothing. Everybody can or nobody can. ITS is not allowed to work from home* *except when they really need something from you and you better answer your phone and do it right then even though you're not on call Literally every other department is, with the exception of emergency personnel during an emergency.
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Feb 12, 2019 23:03
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I realized the other day that I've basically been on call like 90% of my adult life. Like... by hour. Ooof. I never used to mind, but that fact is starting to weigh on me as I get older.
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Feb 12, 2019 23:15
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GnarlyCharlie4u posted:ITS is not allowed to work from home* Yeah it's stuff like this that makes me hold the unreasonable stance of "all or nothing". I realize it over simplifies the problem, but I am yet to hear a decent argument from any manager as to why WFH is satanism.
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Feb 12, 2019 23:19
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Internet Explorer posted:I realized the other day that I've basically been on call like 90% of my adult life. Like... by hour. Ooof. I never used to mind, but that fact is starting to weigh on me as I get older. I'm starting to get testy about it too, like unreasonably so. I mean look I've been on-call in some capacity for every IT job I've had since I graduated college. Not ONCE has any other job, in any other field, asked me to be this accessible even when I probably should have been... Yet every IT job I've ever had, people have no qualms waking me up at 2am for some dumb bullshit REGULARLY. This is only compounded by the fact that I literally cannot take vacation without worrying about being blamed for whatever the gently caress goes wrong while I'm gone. Or worse, I get called while I'm on vacation to fix stupid poo poo that my boss' don't know how to fix and everyone who used to know quit out of frustration with my boss'.
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Feb 13, 2019 00:11
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Sickening posted:One of my previous coworkers does sysadmin work in the cloud. He recently moved into my area and because we have kids the same age we have hung out considerably more outside of work than ever before. He’s almost starting up his own MSP without his customers even knowing. Kinda impressive
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Feb 13, 2019 00:13
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GnarlyCharlie4u posted:I'm starting to get testy about it too, like unreasonably so. “No laptop on me, hoss. Find another person to figure it out.” “OOO: I’m on vacation with no access to email or phone.” U deserve it for being the only source of knowledge 
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Feb 13, 2019 01:26
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Pro vacation tip: Go out of the country. Or at least say you are
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Feb 13, 2019 01:35
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George H.W. oval office posted:Pro vacation tip: Go out of the country. Or at least say you are At my last job, I was part of a 2 person "team." I was the junior person; my boss was the director. She was infamously out of pocket whenever she was on vacation or if it was a Friday (her "work from home" day.) It didn't matter WHAT happened, she wasn't answering any calls, emails...nothing. She nearly always vacationed overseas. Drove me loving crazy, but I respected the gall. After years of putting out fires and holding that place together, I ended up getting recruited by a software company and couldn't leave fast enough.
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Feb 13, 2019 02:20
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betterinsodapop posted:This. So they’re unavailable when they’re on PTO. Sounds like they know how to work. I’m fine with on call but if I’m on pto I’m not answering your calls because I’m not a pussy. Being unavailable when you’re wfh on the other hand is annoying
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Feb 13, 2019 02:26
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Are you all talking about jobs where you have to be on-call sometimes, or all the time? The former, yeah, I guess I've basically spent my entire working life in on-call rotations. Which thankfully haven't been too onerous overall. The latter... I had one job where I was the only sysadmin on call 24x365. It was a small business of course, so they demanded 3-4 nines of availability but funded maybe one nine. So I was getting paged all the drat time. Never. Again. Lasted about a year, realized it had destroyed my social and family life. I was having literal nightmares about work and my boss. I spent multiple major holidays dealing with what should have been preventable crises. Took the first lifeline I could out of there and my life and career are so much the better for it. If you're stuck in a constant on-call hell, that is not normal or healthy. Get what experience you can from the job, then bounce and don't look back. edit betterinsodapop posted:This. The "totally out of pocket on vacation" part is normal and good, not gall. That is what we should all be striving for. But as a manager it's also her responsibility to make sure of a few things. Her team (you, in this case) should be trained to confidently cover all those issues she is not handling. If the team can't handle her absence, that's on her to fix first. And you should be able to do the same, peace out for an extended time with no connection back to work and no reprisal when you come back. Sounds like your boss (and probably her boss, and so on) sucked, and grats on finding a way better gig! Docjowles fucked around with this message at 02:38 on Feb 13, 2019 |
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Feb 13, 2019 02:29
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Just spilled half of a beer into my keyboard and laptop. Guess it's time to stop working.
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Feb 13, 2019 04:46
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Docjowles posted:Are you all talking about jobs where you have to be on-call sometimes, or all the time? I'm talking about being on call all the time, which is why I joked about by hour. I started my career at a big company that had a rotation, but poo poo was hosed and I ended up being on call for like 6 months straight. After that, smaller teams where I was the most experienced or knowledgeable, or was managing where if the poo poo hit the fan it was still on me. I'm always happy to teach folks new things but I've been at places where I'm generally the subject matter expert on most things. I'm lucky these days, I though. I work for a place that doesn't expect support on dumb stuff after hours and I have control and budget to design a system that has great uptime. I can't remember the last time I got woken up to a call. Has to be at least 4 years or so. Still, the specter is always there. Drunk, high, on vacation, family emergency. Always a chance.
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Feb 13, 2019 05:02
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We've got someone leaving for a better job after 6 months in his current role. I'm super happy for him because it means he's gonna get paid more and not have to deal with my idiot bosses bullshit. On the other hand my boss is freaking out and making sure that I learn everything he has done since he has been there and document everything. Today we did a skype meeting so he could teach me all about the Asterisk PBX that I BUILT AND CONFIGURED. Also, he's a goon so, If you're reading this, I'm sorry for playing dumb and wasting hours of your time but trust me it's better for both of us that I don't have to remind my boss that I know how to do my job. I will admit though it's really nice to have someone whose sole purpose at this point it to write wiki articles about all the poo poo I never had time to.
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Feb 13, 2019 05:32
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Internet Explorer posted:I'm talking about being on call all the time, which is why I joked about by hour. Goondolences. Obviously this is way easier said than done, but, please try to fix that. Being on-call takes a huge mental toll even when it seems unlikely you'll get paged. You can't ever fully relax as you said. That voice in the back of your head is always saying "WHAT IF THE CRON FAILS" or "WHAT IF THE SVP OF DUMBASS BULLSHIT CAN'T PROPERLY LINK GOATSE FROM HIS SPACEX FLIGHT WHILE TYPING UP MY SEVERANCE PAPERS". There are good jobs out there that don't require 24x7 on-call. You also sound senior enough that you could maybe even create such a job for yourself by training or hiring underlings 
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Feb 13, 2019 06:09
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GnarlyCharlie4u posted:We've got someone leaving for a better job after 6 months in his current role. I'm super happy for him because it means he's gonna get paid more and not have to deal with my idiot bosses bullshit. 
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Feb 13, 2019 06:31
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That's pretty much the spot I'm in too as well. Almost 11 years with my company, we were bought out a bit over 3 years ago and we never fully integrated. I'm still maintaining our own datacenter and we aren't staffed up enough to really properly support it. Again, fortunately it is exceedingly stable, but the toll is there. I do have some light though, we'll be migrating and integrating into the corporate DC soon at which point I won't be on the hook 24/7 for at least the infrastructure piece anymore. I'm still the subject mater expert for our application as far as troubleshooting goes. The dev teams, most of which have been there longer than me, don't have the breadth of knowledge. Corporate has DBAs, but they are mostly the "maintain indexes" type of DBAs rather than "deep dive and here's how some obscure thing is loving over the app DBAs." I'm about the only one that's capable of looking at the whole cohesive hole and running down a problem to its root cause. I'm hoping to pivot into a system architect role within the company after we complete our migration at which point I'll be mostly in the implementation of new technologies rather than the long term support role for application frameworks.
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Feb 13, 2019 06:35
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bull3964 posted:That's pretty much the spot I'm in too as well. Almost 11 years with my company, we were bought out a bit over 3 years ago and we never fully integrated. I'm still maintaining our own datacenter and we aren't staffed up enough to really properly support it. Again, fortunately it is exceedingly stable, but the toll is there. I have some news for you. You’ll always be that guy at this job.
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Feb 13, 2019 12:08
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With being on call all the time - I find this varies depending on three things: 1) Length of service: if you’ve been there forever, that means you’re accessible all the time. No one is going to bug the new guy and they all know you. I don’t know why this is. 2) Size of organisation: Small to medium organisation? Well because you’ve been there for a while and smiled at the CEO it now means you care so much about how the company performs that you’re always contactable. They will come over and congratulate you at your desk on Monday. But that doesn’t change the fact that you haven’t slept all weekend to keep things up. 3 Seniority: If you’re the boss or in Leadership and there’s a security breach (because we all know it’s a question of “When” rather than “if”) then you have to haul your rear end back to work. Even if it means getting on a plane. Or you might not have a job to go back to. All that being said, this is why having heathy personal boundaries is mega important. I find that tech guys are pretty caring people 9/10 who just want to do a good job and work with cool technology, but this does get taken advantage of. I genuinely believe that a contribution to my divorce was that I didn’t have great boundaries with my work at the time. Not going to make that mistake again.
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Feb 13, 2019 13:30
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Our on call is a mess My company have 5 sites 2/3 man team on each site. In the old days, the 2/3 man team dealt with any OOH issues that came up directly. The issue with this was 1 team were basically saying people can call whenever and they will come, but claiming overtime for the OOH work - when if it was managed properly, the issues could wait. So then they cut off the dudes overtime because he was taking the mick with it, but he had created a culture of OOH calls which didnt go away so we implemented a rota where the 5 managers covered all sites 1 week each. No one was particularly impressed Our company is quite good in terms of us putting out a comms to say 'only call this number in emergency and it must be sanctioned by a certain level of management' - this worked so I took the tact that if the management went to the bother of calling, the issue would be serious enough to be impacting on operations - therefore, unless it was outrageous, I'd just help them. On the other hand, certain people on the rota took 'only call in an emergency' to be the imperative statement and decided to make out like they were super important and had been telling people oh no we don't do that out of hours you can wait - when quite often it was either easy to fix or something that needed sorting which reflects badly on IT imo. So I got upset and said to my boss that we should have a 5 minute standup call at handover to say what came in and what people did - it will cut out the people pretending they are superstars at saying no because they wont dare act up if our boss is monitoring it and it also gives us a chance to understand what we support (or not) at the various sites as it's not the same across the board - this helped loads. Also, we invited some of the helpdesk dudes who are more competent onto the rota so we are 1 week in 11 now which is preferable. Oh - I really want the software that was linked a month or so ago here that deal with on call stuff- me and my mate looked at the stats for on call, our sites account for 5% of all OOH calls, so we want to just look after our own... we think a pager system that goes 1st escalation -> local team -> 2nd escalation -> 11 on call dudes -> 3rd escalation -> our boss --> this would mean, in the first instance, I hear about my own stuff and know whats going on, so I'm going to fix it quicker, if I'm genuinely busy, there are 8/9 dudes that can help, then should there really be some issue, my boss gets notified and can ask us why 11 people all weren't available, which seems fair enough. But I pretty much take the attitude of if we do something that generates an OOH call that could be avoided you basically are getting the death penalty which is why we are 5% across 2 sites. angry armadillo fucked around with this message at 14:02 on Feb 13, 2019 |
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Feb 13, 2019 13:59
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The product you’re asking about is PagerDuty, I think. It is good.
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Feb 13, 2019 14:12
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We went with OpsGenie over pagerduty due to features + pricing. They have since lowered the pricing levels after the full Atlassian rebranding, it has been good for our team.
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Feb 13, 2019 14:41
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I might be tasked with setting up a syslog server and agent for Windows logs soon, specifically our AD server and probably security logs, and it's not something I've really dealt with. For some reason we don't have this set up yet and as part of my goal to get things better here I'm on board. After doing some googling, there are like a million options and I have no idea what's good and what not. I was hoping you goons would have a recommendation. Free is great, but paying is fine if it's not insane pricing. I don't need any fancy bells and whistles, I just need to hold security logs longer than what I do now.
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Feb 13, 2019 15:08
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On-call rotations are such a pain in the rear end for everyone involved. Nobody wants to deal with it from a leadership standpoint. Its one of those things that people will weasel their way out of it over time if you don't audit it. If you don't watch it the pushovers will be the only ones on call. One department with 12 non-management engineers had 2 of them doing on call for the entire month at a time, switching it back and forth every month. When I asked their manager why it was this way his answer was "those two like on call and nobody else volunteered". I made everyone on call again in IT operations. We have enough people where that coverage will dictate that no individual will be on call more than 3-4 weeks a year per department. What a poo poo show it has been. Every self important idiot wants to give me excuses on why they shouldn't be on call. I haven't made a single exception yet and I don't plan to. They automatically get a comp day if they deal with something off hours, they get a cell phone stipend, and the average incident raised for the on call people is something .3 per on call week.
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Feb 13, 2019 15:11
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The Associate Dean (our boss) here is asking for a meeting tomorrow about "the State of IT Operations". We haven't met with her in over a year. I'm hoping this is just a discussion on how we're going to backfill a recently vacated role, but she also mentioned last year that we might have "split reporting duty" to the central IT group. Me and my boss are going to fight this tooth and nail if that's the case. Or we could just be fired, IDK. I really hope they're going to fill this vacant position because we definitely have work for 3 people. I just get nervous every time we meet with her because it's been made very clear that she doesn't really believe in IT outside of a service capacity and she doesn't like myself and my boss very well because reasons.
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Feb 13, 2019 15:27
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Sickening posted:On-call rotations are such a pain in the rear end for everyone involved. Nobody wants to deal with it from a leadership standpoint. Its one of those things that people will weasel their way out of it over time if you don't audit it. If you don't watch it the pushovers will be the only ones on call. One department with 12 non-management engineers had 2 of them doing on call for the entire month at a time, switching it back and forth every month. When I asked their manager why it was this way his answer was "those two like on call and nobody else volunteered". My last company, we were fairly compensated for on-call--$200-$385 each week you were on rotation, depending on holidays. I got some calls on holiday break because our advanced support team didn't want to deal with the issue during their holiday break, but for an extra ~$6k a year, I gladly put up with it. I had a coworker who wasn't on call who volunteered to be on call 24x7x365 and work everyone's rotation. I'm sure there there are people working 50+ hours that just want to go home, but if people are paid fairly, I'd be surprised if there aren't enough volunteers to work the time of those who don't want it.
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Feb 13, 2019 15:40
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Spring Heeled Jack posted:We went with OpsGenie over pagerduty due to features + pricing. They have since lowered the pricing levels after the full Atlassian rebranding, it has been good for our team.
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Feb 13, 2019 15:51
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When I did on call in 2008 - 2009 we were paid $50 per call. I gladly took over all the on call since I was making like 50k back then. Only thing that sucked was the occasional sev 1 when I was out with friends.
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Feb 13, 2019 16:51
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I have to be on call for on weekend a month which sucks but I get paid $80/day just to be on standby so that's ok.
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Feb 13, 2019 16:56
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We have an on-call rotation here. Works out to one week a month, until we hire more people. We get $250 extra and any call we get during after hours, 5pm-7am is paid at time and a half rate and one hour minimum, so it's not too bad.
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Feb 13, 2019 17:08
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We do a one week on call rotation between six guys, so you're only on call for a week every couple of months. Who ever is on call gets paid an extra hour per day at time and a half during the week to carry the phone, two hours on the weekend. Any calls that actually come in are minimum two hours at time and a half. Holidays are double. A normal week of on call without any calls nets most of our guys an extra $350 - $400.
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Feb 13, 2019 17:16
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Nobody is here after 4:30PM so I'm freeeeeeee from on call duties.
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Feb 13, 2019 19:41
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Sepist posted:I just got confirmation that the 10% contractor pay cut is coming from so high up that there will be 0 exceptions to it regardless of who is prepared to walk away.
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Feb 13, 2019 20:19
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