|
chin up everything sucks posted:I had a loving mental breakdown over my ticket load because it felt like nobody else was doing poo poo about our queue, and I was burning myself out trying to keep it down.
|
#
?
May 8, 2019 16:29
|
|
|
|
| # ? Apr 20, 2024 04:06 |
|
|
Thanatosian posted:Did you ever actually say the words "Domain Name System?" Jesus, it's an interview, not 25,000 Pyramid. I'd tend to give a person a break on this if you've gone into detail but this sounds like some HR checkbox. The best interviews I've had are the one where I don't give a poo poo either way if I get hired or not.
|
|
#
?
May 8, 2019 16:31
|
|
|
CLAM DOWN posted:^^^ The stress and burnout and lack of real work/life balance is what keeps me from even looking at a place like AWS I thought i was being helpful when i joined a contract where this guy's whole job was to manage log files and record them for a report. Usually took him a week to do it. He had to constantly monitor several servers over ssh to find if random files were getting over a certain size and then move them over to a hotbox which was then written to a coldbox every week or so. wrote a perl script (python was a shitshow back then and was not default on the system images we were allowed to use) to do all the logins from one box, examine the sizes of the logs, transfer them through scp back to the hotbox while checking with a superflorus hash so i could record that data into the report, then dump out a report of what was done. turned out i wrote a script to replace the guy and i felt bad for him. this is why when I'm asked to write a script i make sure it won't entirely replace a person. especially if the person who does the work wants it, ill take them aside and ask if they are sure.
|
|
#
?
May 8, 2019 16:34
|
|
|
Bonzo posted:Jesus, it's an interview, not 25,000 Pyramid. Same. I interviewed with a company on a lark, and they offered me the position, which I was borderline afraid they'd do. I ended up turning them down because the commute was too much and it'd have been a pretty lateral move with only a slight pay bump, but I guess I did so gracefully enough because the same manager ended up hiring me at a different company a few months later.
|
|
#
?
May 8, 2019 16:35
|
|
|
Bonzo posted:Jesus, it's an interview, not 25,000 Pyramid. Oh, I'm not defending it. It just wouldn't surprise me if someone had "Domain Name System" written down as the answer on the sheet in front of them, and didn't want to accept anything other than what was written down.
|
|
#
?
May 8, 2019 16:45
|
|
|
GreenNight posted:I have to interview a high school kid today to be an IT intern here. I've never interviewed anyone. I've never managed anyone. This kid has never had a job and has never had an interview. Internet Explorer posted:Just talk about interests. It'll be easy. yeah... for something like this you're just trying to make sure they're not waving massive red flags at you. Is the kid reasonably personable (especially if this is a user facing role)? Do they actually express interest in IT and want to learn more about it? Are they aware of and able to meet the basic job requirements? Cool they probably passed the interview.
|
|
#
?
May 8, 2019 16:49
|
|
|
Thanatosian posted:Oh, I'm not defending it. It just wouldn't surprise me if someone had "Domain Name System" written down as the answer on the sheet in front of them, and didn't want to accept anything other than what was written down. It wouldn't be surprising but that's because our expectations have been ground down. In many IT jobs it's very important to know whether a candidate can explain technical concepts to non-technical people. To fairly evaluate that, ask for it. Say, "OK, clearly you understand the details of DNS, but now, pretend I'm not a technical person. What is DNS?" I don't have much patience for interviewers who try to show how clever they are or want to make candidates jump through hoops. Yeah, fine, maybe Google, or Amazon, or Microsoft are making people take personality tests or conducting elaborate screening rituals. They can get away with that. You're a mid-sized business with 2300 employees and you don't have that kind of clout.
|
|
#
?
May 8, 2019 16:51
|
|
|
Zorak of Michigan posted:It wouldn't be surprising but that's because our expectations have been ground down. In many IT jobs it's very important to know whether a candidate can explain technical concepts to non-technical people. To fairly evaluate that, ask for it. Say, "OK, clearly you understand the details of DNS, but now, pretend I'm not a technical person. What is DNS?" I agree with this to an extent; there's also something to be said that people shouldn't need everything spoon fed to them and do need to show some sort of independent thought. The DNS question was probably not the right question for that and was poorly worded overall.
|
|
#
?
May 8, 2019 16:57
|
|
|
Docjowles posted:yeah... for something like this you're just trying to make sure they're not waving massive red flags at you. Is the kid reasonably personable (especially if this is a user facing role)? Do they actually express interest in IT and want to learn more about it? Are they aware of and able to meet the basic job requirements? Cool they probably passed the interview. For me it's gonna be managing expectations. His resume says he codes in Ruby and Python and runs the local linux group. I'm gonna be having him sort cables and fix printers.
|
|
#
?
May 8, 2019 17:06
|
|
|
GreenNight posted:For me it's gonna be managing expectations. His resume says he codes in Ruby and Python and runs the local linux group. I'm gonna be having him sort cables and fix printers. Yikes, what a poo poo job.
|
|
#
?
May 8, 2019 17:07
|
|
|
Sickening posted:Yikes, what a poo poo job. He's an intern and it's his first job (if he gets it).
|
|
#
?
May 8, 2019 17:13
|
|
|
Sorting cables and fixing printers only takes so much of your time. If he's passionate he'll find other ways to contribute. Although my approach to sorting cables is throwing them out and buying new ones, and my approach to fixing printers is to pay someone else to do it.
|
|
#
?
May 8, 2019 17:16
|
|
|
Welp, I got the job, and even got them to bump the salary offering an extra $2k. Aw poo poo.
|
|
#
?
May 8, 2019 17:19
|
|
|
chin up everything sucks posted:He's an intern and it's his first job (if he gets it). Oh boy, think about all the value you are adding to his education by having him sort cables. Hopefully he is at least getting paid.
|
|
#
?
May 8, 2019 17:19
|
|
|
Sirotan posted:Welp, I got the job, and even got them to bump the salary offering an extra $2k. Aw poo poo. Told you.
|
|
#
?
May 8, 2019 17:19
|
|
|
Sickening posted:Oh boy, think about all the value you are adding to his education by having him sort cables. Hopefully he is at least getting paid. Don't give a gently caress. Yes, he's getting $18/hr.
|
|
#
?
May 8, 2019 17:25
|
|
|
GreenNight posted:I have to interview a high school kid today to be an IT intern here. I've never interviewed anyone. I've never managed anyone. This kid has never had a job and has never had an interview. GreenNight posted:Don't give a gently caress. Yes, he's getting $18/hr. Yikes! He will be getting an education in something all right.
|
|
#
?
May 8, 2019 17:30
|
|
|
Thanatosian posted:Did you ever actually say the words "Domain Name System?" Yeah, first words out of my mouth. It was one of those questions that I thought should have a simple answer but then the more times they asked it, my answer got progressively longer and more technical. To this day I still have no idea what they wanted and it haunts me. GnarlyCharlie4u fucked around with this message at 17:34 on May 8, 2019 |
|
#
?
May 8, 2019 17:30
|
|
|
GnarlyCharlie4u posted:Yeah, first words out of my mouth. Imagine two balls on the edge of a cliff
|
|
#
?
May 8, 2019 17:34
|
|
|
Sirotan posted:Welp, I got the job, and even got them to bump the salary offering an extra $2k. Aw poo poo. Nice! Congrats.
|
|
#
?
May 8, 2019 17:41
|
|
|
GreenNight posted:Don't give a gently caress. Yes, he's getting $18/hr. This is a poo poo attitude, do him a favor and don't hire the guy. If you need someone to do the bullshit unskilled work you don't want to do, hire a temp or something for a couple weeks for 10 bucks an hour. Don't waste this kids time with meaningless busywork, that's not what an internship is for.
|
|
#
?
May 8, 2019 17:56
|
|
|
GnarlyCharlie4u posted:Then they asked me, "okay so what is DNS then?" "It. It's always DNS. DNS is always it. Even when it's not DNS, it's still DNS."
|
|
#
?
May 8, 2019 18:01
|
|
|
Zorak of Michigan posted:It wouldn't be surprising but that's because our expectations have been ground down. In many IT jobs it's very important to know whether a candidate can explain technical concepts to non-technical people. To fairly evaluate that, ask for it. Say, "OK, clearly you understand the details of DNS, but now, pretend I'm not a technical person. What is DNS?" Buddy of mine interviewed for a Jr. SysAdmin at some startup outside of Toronto (way outside. Maybe Burlington?) and the HR person was some big Six Sigma type person. The ad stated that in order to be considered for an interview he needed to really make his welcome letter stand out. So he writes some kind of comedy routine about his skills and actually got a call back. He shows up and thing are fine. Meets with the guy he'll be working with and they go over easy stuff like "User can't connect to the Internet and you see that their IP starts with 169.254.x.x", poo poo like that. Things go well and he's then interviewed by someone who screens candidates to make sure they'll all fit in personality wise. The last round was with the HR manager again who gave him a list of silly questions and to ask people in the office these questions and then come up with a story using the answers MadLibs style. He didn't get the job but that's one of the strangest tings I've ever heard, even by start up standards.
|
|
#
?
May 8, 2019 18:18
|
|
|
skipdogg posted:This is a poo poo attitude, do him a favor and don't hire the guy. If you need someone to do the bullshit unskilled work you don't want to do, hire a temp or something for a couple weeks for 10 bucks an hour. Don't waste this kids time with meaningless busywork, that's not what an internship is for. No choice in the matter. We don't hire temps, we only hire interns for office work. HR is awesome here. We need help doing grunt work, so intern it is.
|
|
#
?
May 8, 2019 18:20
|
|
|
I reset passwords when the normal helpdesk people aren't around. Getting passwords reset routinely takes 2-4 people. The user, the admin typing in a new password into Active Directory, often the user's manager, and any other admin when the original admin doesn't have the correct permission on the domain. The year, 2019 Today an e-mail comes in that someone needs their e-mail password reset. Out of habit I do so and walk the password to them since they're in the next room. By the time I get back to my desk, I see the e-mail chain is now 5 replies deep. Reply all and told them it was already done.  jfc
|
|
#
?
May 8, 2019 18:37
|
|
|
And the reason you don’t have a self service password reset solution is?
|
|
#
?
May 8, 2019 18:50
|
|
|
I really hope they were trying to be frustrating on purpose, to see if you would pivot to better and clearer explanations when pushed, or get frustrated and repeat yourself. Of course, I know better.Zorak of Michigan posted:It wouldn't be surprising but that's because our expectations have been ground down. In many IT jobs it's very important to know whether a candidate can explain technical concepts to non-technical people. To fairly evaluate that, ask for it. Say, "OK, clearly you understand the details of DNS, but now, pretend I'm not a technical person. What is DNS?" Heuristics are not de facto bad. It's important to make sure they don't weed out the people who are actually your best candidates. Vulture Culture fucked around with this message at 18:56 on May 8, 2019 |
|
#
?
May 8, 2019 18:53
|
|
|
EVIL Gibson posted:turned out i wrote a script to replace the guy and i felt bad for him. this is why when I'm asked to write a script i make sure it won't entirely replace a person. especially if the person who does the work wants it, ill take them aside and ask if they are sure. There’s a certain person in our department who’s job could be 90% automated and the remaining tasks dumped on the service desk, they are entirely worthless and refuse to learn anything new, like basic loving powershell for each loops to save them time. I constantly get escalated tickets asking me to run a script to do bulk poo poo against user accounts that they need to get done. gently caress you, no, learn how to do your job better. I’ve tried to help the person and teach them things but I’m done with that if they won’t learn. If I could automate them out of a job I would be very happy, but it isn’t my area of responsibility.
|
|
#
?
May 8, 2019 18:59
|
|
|
My boss commented recently that we didn't seem to have a significant uptick in work after we let go of one of our team members last fall. That's when I reminded him of the user provisioning scripts that I wrote and that 90% of the guys time was spent doing manual user management.
|
|
#
?
May 8, 2019 19:06
|
|
|
GreenNight posted:No choice in the matter. We don't hire temps, we only hire interns for office work. HR is awesome here. We need help doing grunt work, so intern it is. Make sure he knows what he's getting into, and try to sweeten the pot with something that's actually relevant when he's got downtime?
|
|
#
?
May 8, 2019 19:08
|
|
|
Judge Schnoopy posted:"It. It's always DNS. DNS is always it. Even when it's not DNS, it's still DNS." you know... if this was the answer they were looking for then, gently caress. Also this was like 12 years ago.
|
|
#
?
May 8, 2019 19:13
|
|
|
Wibla posted:Make sure he knows what he's getting into, and try to sweeten the pot with something that's actually relevant when he's got downtime? tell him he can use his coding skills to work on personal projects when not explicitly assigned tasks. and then steal the rights to any good ones for yourself by claiming he used company time and resources to create them  do not actually do this
|
|
#
?
May 8, 2019 19:21
|
|
|
skipdogg posted:This is a poo poo attitude, do him a favor and don't hire the guy. If you need someone to do the bullshit unskilled work you don't want to do, hire a temp or something for a couple weeks for 10 bucks an hour. Don't waste this kids time with meaningless busywork, that's not what an internship is for. Jesus Christ, guys, it's a high school intern. Their alternative is probably working at McDonald's. Their gonna pick up more useful skills in an office job even if it is just sorting cables and inventorying printers or whatever, and $18 an hour is a ton of money for a high schooler most places.
|
|
#
?
May 8, 2019 19:22
|
|
|
My use for a high school intern is to show them interesting stuff when I have time, set them some tasks they can do, and if there isn't an interesting task to do they get to do poo poo work until I have time to show them more.
|
|
#
?
May 8, 2019 19:26
|
|
|
Ugh, employer wants us all to take one of those stupid DiSC personality tests. How badly do I want to answer the worst possible answer for each question and see what happens....
|
|
#
?
May 8, 2019 19:28
|
|
|
It's a 20 hours per week intern to boot. He'll be imaging desktops and deploying apps too. Not 20 hours a week for 3 months sorting cables. He'll learn how an office works and dealing with people. Showing up on time every day. The guy never had a job before. Real life skills not shoving Powershell up his rear end.
|
|
#
?
May 8, 2019 19:30
|
|
|
mattfl posted:Ugh, employer wants us all to take one of those stupid DiSC personality tests. How badly do I want to answer the worst possible answer for each question and see what happens.... Well good news! No matter how you answer, the info gathered will be just as useful as if you answered honestly! As in, its worthless and a waste of time.
|
|
#
?
May 8, 2019 19:31
|
|
|
Sickening posted:Well good news! No matter how you answer, the info gathered will be just as useful as if you answered honestly! As in, its worthless and a waste of time. 100% agreed. Not sure why they suddenly want everyone to do this, I've been with this company for 6 years, get stellar reviews and my work speaks for itself. You're not finding anything new about me that you didn't already know with this stupid thing.
|
|
#
?
May 8, 2019 19:37
|
|
|
mattfl posted:100% agreed. Not sure why they suddenly want everyone to do this, I've been with this company for 6 years, get stellar reviews and my work speaks for itself. You're not finding anything new about me that you didn't already know with this stupid thing. Did one of these when I started my new job; it's extremely stupid. You can find others like you and converse with them! Except my personality clashes with others of my personality type?
|
|
#
?
May 8, 2019 19:39
|
|
|
|
| # ? Apr 20, 2024 04:06 |
|
|
mattfl posted:100% agreed. Not sure why they suddenly want everyone to do this, I've been with this company for 6 years, get stellar reviews and my work speaks for itself. You're not finding anything new about me that you didn't already know with this stupid thing. HR gets bored sometimes and this is one of those superficial ways to look productive. Generally I think its best to leave the behavior sciences to the professionals.
|
|
#
?
May 8, 2019 19:42
|
|