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Larches, might talk to a lawyer now and sort of have things ready just in case. He cantell you what things to keep up with. This way, you can nail them with all sorts of lawsuits. Include stuff that would cause audits, and people to dig into their business. You don't have to win, only make it so disruptive and annoying to them, that it gets settled out of court.
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Aug 7, 2019 23:31
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The guy wants you out, it's going to happen one way or the other. The pressure to not gently caress up is going to make your work miserable and you're going to get incredibly stressed out without necessarily realising why. You don't want to stay there, but leave on your own terms. gently caress them.
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Aug 7, 2019 23:48
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rndmnmbr posted:You know, if he's hunting for reasons to fire you, it may be time for you to nut up, walk in the director's office, and straight up ask him what his loving problem is. Maybe drop that he's a bully and you're fed up with it and going forwards he can shut up and keep his dickbeaters off your IT policy. This, but whoever's above him in the reporting chain. MJP posted:Seriously, that was insane. Sweet merciful gently caress, that's awful. Document what you can, but unfortunately I've found that hearsay doesn't tend to get you anywhere with HR. Good luck however you end up handling it. I'm in the middle of an argument with a co-worker on our internal bitch-board. We recently jettisoned a bunch of silly cultural appropriation we'd been doing internally since the company was founded. I'm being intentionally vague here for those of you who still haven't guessed where I work, because it would likely dox me. Anyway, after someone leaked some internal conversations to the press, our board had to take decisive action in order to not look like assholes, so they made the choice to start phasing out some of our internal terms for things that were borrowed from another culture. Dude wades into the message board and says it's dumb that we can't just keep doing something that was "intended to be fun." I shot back that it was never "fun" for our indigenous co-workers of said culture. Things are, predictably, circling the drain. And my boss is out all week, I'm fully off my leash 
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Aug 7, 2019 23:51
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MJP posted:but holy poo poo, nothing feels worse than being treated disrespectfully by someone in a position of authority over you on a frequent and daily basis. larchesdanrew posted:Is there a mixture of  Also maybe it's time to report that creepdad to the cops and have them nosing around.
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Aug 8, 2019 00:02
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Luckily, there is no end to the number of companies doing dirty to indigenous peoples so your secret is safe, DRJ. Are you Chief Wahoo?
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Aug 8, 2019 00:17
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Boys who love boys
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... isn't  celebrating that you got a job?
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Aug 8, 2019 00:35
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Zereth posted:... isn't isn't a new job, it's a state of mind.
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Aug 8, 2019 00:49
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rndmnmbr posted:There's no benefit to being polite if you're already on the way out the door.
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Aug 8, 2019 01:31
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Sickening posted:Windows client engineering is a very thankless, very low return in value for your time as an employee IMO. It could be an upgrade for your career depending on where you are in it. I would say its more like email management, nobody ever notices except when something doesn't work right. It wouldn't be something I would want to focus on long term. Just don't be like my engineer group who refuses to increment version numbers when they make changes to the standard image. We had a release today that was "Win10 x64 X.Y Addresses INCZZZZZ and INCAAAAAA." Versioning isn't loving hard people. x.y-FINAL-USE THIS.ISO would be more useful
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Aug 8, 2019 06:43
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rndmnmbr posted:You know, if he's hunting for reasons to fire you, it may be time for you to nut up, walk in the director's office, and straight up ask him what his loving problem is. Maybe drop that he's a bully and you're fed up with it and going forwards he can shut up and keep his dickbeaters off your IT policy. NO no no, this isn't how you do things and for the love of god I hope nobody read this and took this seriously. A face to face conversation to make sure there isn't any misunderstandings is definitely the way I would go about it. Diplomacy is key. If this situation can get turned around, that is how you do it. Even if this person has made up their mind at the moment that you have to go, interviewing your replacement can sometimes open their eyes to how hard to get the perfect candidate is. They hired you for a reason. Keeping functional relationships with your boss and peers is critical. Scorched earth when you don't even know for sure you are on your way out is dumb and should be heckled.
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Aug 8, 2019 15:36
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Is faxing HIPAA compliant or not I have a user screeching they need to keep their physical fax because of it and they dont trust our existing cloud fax service. I'm too busy with other things to give a poo poo but eventually will have to decide on something. WWYD?
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Aug 8, 2019 16:44
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mythicknight posted:Is faxing HIPAA compliant or not Yes, sorta. They just can't willy-nilly fax info all over the place, but if it's faxes to health providers, insurance companies, etc... then it's allowed.
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Aug 8, 2019 16:58
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mythicknight posted:Is faxing HIPAA compliant or not It is, but it’s not the only HIPAA-compliant option. They’re just afraid of change.
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Aug 8, 2019 17:04
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Without defending faxes in themselves, I think a lot of folks like the idea of ramming paper into a machine, typing some known identifier and having it turn up at a destination. In itself, that desire is understandable. However, being to afraid to change that to ram paper into a machine, press buttons, get a file in a known location and email that... sigh...
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Aug 8, 2019 18:23
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Heners_UK posted:Without defending faxes in themselves, I think a lot of folks like the idea of ramming paper into a machine, typing some known identifier and having it possibly turn up at a destination. In itself, that desire is understandable. FTFY
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Aug 8, 2019 18:28
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Possibly turn up, and if it does, is probably illegible. My mom had a penpal of sorts, and they'd share hand-written letters by fax. Which is kind of cute, but tl;dr, they've been emailing for the past 10 years since my mom finally got rid of her home business's fax line.
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Aug 8, 2019 18:39
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Sickening posted:NO no no, this isn't how you do things and for the love of god I hope nobody read this and took this seriously. Too many people in this industry let themselves be walked on by bullies. Stand up for yourself and loving push back. If it costs you your job then the job wasn't worth having. They hired you for a reason, they should be the ones to act like it, instead of treating you like trash. Being a door mat for any reason is dumb and should be heckled. If your boss is the one soaking the bridge in gasoline, you should be the one to start lighting matches.
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Aug 8, 2019 18:48
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rndmnmbr posted:Too many people in this industry let themselves be walked on by bullies. Stand up for yourself and loving push back. If it costs you your job then the job wasn't worth having. They hired you for a reason, they should be the ones to act like it, instead of treating you like trash. Being a door mat for any reason is dumb and should be heckled. I agree with you to a point. Standing up for yourself is very valuable and is something I suggest a lot. Being civil and standing up for yourself can exist together. In fact THEY should exist together. The rest of your post is loving garbage, fantasy land poo poo that isn't going to benefit anyone.
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Aug 8, 2019 18:52
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A call came in for my coworker which had 3 people try to assist him before I arrived on it. The call was at 45 minutes. The issue was trying to find why when a user hit the 2 num pad button in their Citrix session it would cause them to launch a random http://abak/ website in IE. Logging into another thin client had the same issue, removing keyboard mouse etc made no change, looked in accessibility options and they were all turned off, logging in as myself it worked normally, deleting roaming profile didn't fix it, deleting user files made it still happen but a message about the shortcut not existing. Deleting both fixed it, logging off and restoring the user files it still worked normally when I logged in on my machine. Had user test, also worked. Cool we're good and it took nearly 2 hours. Today she called back saying it returned. So because I said it took 2 hours I guess it meant I had to spend the missing time on finding why. Ran set in cmd seemed normal, logged into it myself again, worked fine, checked all favorites in IE, no link to what she saw. Start frantically googling and looking at random poo poo in registry. Look at her desktop hovering to see what the url for the shortcuts were... Wait. This one is the url. Right-click, properties, Shortcut Key: Num 2. I asked the user to never keep her thin client logged in while she was in lunch again and chalked it up to a practical joke. Adding it to the ctrl+shift+arrow keys arsenal of rear end in a top hat things to do to someone.
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Aug 8, 2019 18:54
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Sickening posted:
This. It especially won't benefit the poster in question who has already stated that IT jobs in his area are few and far between, and moving is not an option due to kids. It sucks, but sometimes you have to choose the paycheck over proving how much of a dick your boss is.
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Aug 8, 2019 18:59
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I'm apparently too big to fail. Today was quarterly performance appraisals. The email to faculty was an order to the principal to see what faculty experience with IT has been. The principal editorialized the email so that responses would only be negative. Ironically, every single response was glowing. He shared the email chain with me during the review and said my performance has been exemplary and the sentiment is shared with employees. (I noticed he conveniently left out the principal's initial request) I got 5s across the board except for attendance (I'm a single dad, eat dicks) and appearance (I accidentally wore jeans once when the governor was on campus and I never tuck in my shirt because I am very oddly shaped OK A Y). I also came prepared with the results of a satisfaction survey I submitted to all non-administrative employees last week. Average score on all responses was 4.8/5. Nearly every person that responded included a comment at the end about how ridiculous it is that after 3 years they still have this as a single person department. One person commented that "the fact that this entire campus hasn't burned to the ground is a testament to Larchesdanrew's knowledge and commitment to this institution." So, I still have a job. I'm still looking for a job. Also lol at the guy suggesting I storm into my boss's office and do a bunch of chest thumping.
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Aug 8, 2019 19:00
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Now you can unionize and have a work stoppage for better pay
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Aug 8, 2019 19:01
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Submarine Sandpaper posted:Now you can unionize You should talk to Unifor or whatever the other big one is and see what would be involved.
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Aug 8, 2019 19:07
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nexxai posted:I know this is meant as a joke, but with his single vote equalling 100% support to form a union, this actually wouldn't be the worst idea in the world. Education tends to have very strong unions (source: I come from a family of teachers). You should be able to make some quiet inquiries and see if any of them apply to you. When I was a web developer and print designer for a state university, I was part of the software engineers union by default.
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Aug 8, 2019 19:12
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larchesdanrew posted:..."the fact that this entire campus hasn't burned to the ground is a testament to Larchesdanrew's knowledge and commitment to this institution." gently caress yeah, dude. That line would have me grinning for a while.
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Aug 8, 2019 19:53
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larchesdanrew posted:I am friend-shaped 
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Aug 8, 2019 20:56
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Standing up for yourself is well and good, but we've already established that he's in an area where IT jobs are few and far in between and can't move away for good reasons. It does not make sense to start lighting fires without a plan to go elsewhere, and even then it's not very helpful or professional.larchesdanrew posted:I'm apparently too big to fail. Glad to hear your review went well. Who was your review with if not the principal? Is he aware that the principal has it in for you?
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Aug 9, 2019 12:25
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Entropic posted:Most of these places are used to like NEC or Nortel systems where they have line appearances. So they go from being able to press hold, hit the page button, and say “call for joe on line 2” to having to hit the “more” button on their phone screen to expose the Park button, park the call and remember the park code it displays, page “call for Joe on Park 7020”, then joe, if he’s lucky enough to have desk phone, has to dial that park code, or if he’s one of the poor schmucks they set up on Jabber he has to dial that in there except oops they forgot to send them headsets. So much simpler! Also they couldn’t figure out how to page through overhead and speaker phones simultaneously so it’s just the overhead now. This shouldn't be a technically challenging problem as long as the right phones were purchased. If you have users who just absolutely refuse to learn anything slightly different, figure out some business-friendly way to tell them to eat a bag of dicks. The concept of lines is dead, it's never coming back, and that's a good thing. Parking spaces, when used correctly, provide the same benefit. quote:Also they have to dial 9 1 (area code) before every number now when they were used to just dialing 7 digits for local. minusX posted:We can hit just 9 with our Cisco system and dial local. If we do 9 1 it assumes long distance and we require a pin for it, even if local (but not if 800 number). GreenNight posted:We just made it 8 1 so there are no mistakes. There's not really any good reason to require any of these. In 15 years in the VoIP industry I've never had a problem with just letting people pick up a phone and dial a number, either 10 or 11 digit style. We set up our systems to strip preceding 9s in case someone has bad habits and then just let it go. It works great and users who are used to cell phone dialing these days love it. We don't enable 7 digit dialing by default because most of our primary area has overlays, but we have done it by request. Trunk access codes are a legacy thing that made sense with the limitations of the ways things used to be done but aren't relevant to anything not involving actual analog lines. minusX posted:We have a message that plays saying make sure you really need it and it needs confirmation first. I don't know how legal that is. wolrah fucked around with this message at 16:27 on Aug 9, 2019 |
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Aug 9, 2019 16:23
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wolrah posted:Did they get poo poo phones without enough buttons? Every VoIP system I manage (FreeSwitch/FusionPBX, Freeswitch/Kazoo, Asterisk/FreePBX, and Asterisk/Grandstream) supports having BLF buttons pointed at parking spaces directly. Users can either put a caller on hold and press a specific parking space or just push a "park" button which will read back to them which space it was placed in, then others can just pick up the phone and push that button to pick it up (or dial the parking space extension if they're on a cordless phone) Oh the phones have plenty of programmable softkey slots, the people responsible for programming the system just didn’t use any of them. And they’re pushing half their users onto Jabber softphone clients which apparently don’t support anything like BLF keys. The end users will absolutely hate it. I’ve seen it a million times, big companies will roll out an expensive solution with good quality equipment and then half-rear end the implementation and try to cheap out on providing the equipment to all the people that actually need it.
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Aug 9, 2019 16:41
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Eh it's not your problem, just try and deflect as much moaning as you can back to the support team that are responsible
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Aug 9, 2019 16:46
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Antioch posted:I had an absolute poo poo as a Director as well. He would constantly belittle the team, played favorites blatantly, and once had a screaming fit because we chose to use his home branch of the bank as a testbed, since it was the closest to the office. This screaming fit included calling myself and a coworker "incompetent children" and "absolute morons". There was a director that... left my work within the last couple of years that sounds remarkably similar to this; yet I am almost positive this can't be the same company.
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Aug 9, 2019 17:05
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Ugh, we had the "dial 9 to get out, then 1 then...wait, what number was I dialing? I think it was 1, and then OH gently caress OH gently caress OH gently caress [hangs up]" problem for a while. I kept having to deal with the police on it, until I quietly disabled the ability to dial 911 directly from your desk. I'm pretty sure that's bad form, but my co-workers needed to be insulated from their own stupidity.
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Aug 10, 2019 00:54
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Dirt Road Junglist posted:Ugh, we had the "dial 9 to get out, then 1 then...wait, what number was I dialing? I think it was 1, and then OH gently caress OH gently caress OH gently caress [hangs up]" problem for a while. I kept having to deal with the police on it, until I quietly disabled the ability to dial 911 directly from your desk. I'm pretty sure that's bad form, but my co-workers needed to be insulated from their own stupidity. It's not just bad form, it's actually illegal from what I understand.
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Aug 10, 2019 00:56
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Proteus Jones posted:It's not just bad form, it's actually illegal from what I understand. I hope that office burns to the ground with everyone in it, so if no one has fixed it in the 11 years or so since I left, I don't care.
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Aug 10, 2019 00:59
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Sickening posted:I agree with you to a point. Standing up for yourself is very valuable and is something I suggest a lot. Being civil and standing up for yourself can exist together. In fact THEY should exist together. The most important word in an IT professional's vocabulary is "No". Sometimes it takes half an hour and 30 slides to pronounce correctly, but "No' is often your best answer.
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Aug 10, 2019 06:23
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I present my first ticket of the day in its entirety:quote:Good Morning, I have no idea who sent this. They sent it from a personal email address that has no identifying information in it. I am concerned, however, that they have apparently taken Chan hostage.  EDIT: A follow-up came in while I was writing that: quote:Good Morning, I can not get my computer working. I have changed the batteries but still want come on. Whenever you are available please stop by. I still don't know who this is.
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Aug 12, 2019 16:47
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larchesdanrew posted:I present my first ticket of the day in its entirety:  They're gonna torture Chan with a car battery! Don't take any chances, call the police! Let them handle this.
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Aug 12, 2019 16:56
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Obviously it's somebody external to the organisation trying to get in using social engineering, so you'd best wait until they say who they are and then contact them using details that already exist on file.
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Aug 12, 2019 16:58
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The principal will poo poo on him for not providing prompt customer service.
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Aug 12, 2019 16:59
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GreenNight posted:The principal will poo poo on him for not providing prompt customer service. He would, if he weren't locked out of his computer.
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Aug 12, 2019 17:05
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