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Welp, with their new plan discounts I’ve joined the ranks of “old rates, never going to leave”. Their unlimited rates with a $40 military discount can’t be beat unless another provider somehow creates a better network.
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Sep 17, 2019 01:37
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charity rereg posted:They texted me a coupon directly that appears to be account specific. We're on extremely old devices, and very long term customers on this account, not sure if either matters. This is account specific, and honestly I have no idea how they calculate it. I’ve seen long term customers not have it and customers here for 2 years have it. DoorMatt posted:So I'm thinking about jumping ship from att to Verizon within the next month or so. Mostly because I've been having issues with coverage when at home which isn't a huge deal with WiFi but not working in a place I spend most of my time is kind of dumb. Feel free to PM me and I’ll go over promos and such for you. Endless Mike posted:Yo Duckman, I am getting an iPhone 11 Pro and want to activate my service on the eSIM, but this Reddit comment says you can't use device insurance if you do? Is that correct? poo poo, last I checked that is correct. It’s a system issue, the system doesn’t recognize it as eligible for whatever reason. I just activated an eSIM so i think it is still a thing.
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Sep 17, 2019 02:34
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That's dumb as gently caress, but I guess I'll hold off. I don't *need* the eSIM, it just sounds fun.
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Sep 17, 2019 03:09
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Endless Mike posted:That's dumb as gently caress, but I guess I'll hold off. I don't *need* the eSIM, it just sounds fun. It is extremely dumb. You won’t notice a service difference either way, I used my phone as a SIM, switched last year to eSIM, no service difference.
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Sep 17, 2019 03:10
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Yeah, I just wanted to be in the future and also be able to dual-wield foreign SIMs like liquid metal extensions of my arms. I guess I'll worry about it next time I travel.
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Sep 17, 2019 14:07
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Endless Mike posted:Yeah, I just wanted to be in the future and also be able to dual-wield foreign SIMs like liquid metal extensions of my arms. I guess I'll worry about it next time I travel. No doubt man. I use eSIM even though there isn’t really a reason to. I did try dual SIM for a month to try it out (not really a need for it domestically), but it was cool to have, and I now feel I am prepared to travel internationally even though I haven’t traveled out of the country in over 10 years (but I renewed my passport)! I would consider dual SIM in the US just to guarantee coverage, but I can never quite justify to myself the $20-30 a month that most plans tend to be at, and I don’t feel like having the occasional random customer bug me about why I have multiple services. Although that’s less of concern now that iPhone doesn’t display the carrier in big letters on the top of every screen.
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Sep 17, 2019 14:16
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Can existing customers self-service activate an eSIM yet, or must one still call in and get a rep who hasn't been trained on how to do it? Last time I tried it I had three different reps give me three different answers:
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Sep 17, 2019 15:57
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kitten smoothie posted:Can existing customers self-service activate an eSIM yet, or must one still call in and get a rep who hasn't been trained on how to do it? Probably call in or stop by a store. Its just so rare they anyone in the US asks for an eSIM, they’re trained at this point to assume they need a SIM card, so most reps never have to deal with it so they never know what to do.
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Sep 17, 2019 17:03
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Duckman2008 posted:This is account specific, and honestly I have no idea how they calculate it. I’ve seen long term customers not have it and customers here for 2 years have it. My "i am making this up, actually" hunch is that it's because we had 2 old iPhones on the account. We were exactly Apple's nemesis last year, we put new batteries in our 6 and 6S when they were $20 and refused to upgrade. I still wouldn't have if we didn't pay $250 for the phones - I'm only moderately mixed about the glass back & 3.5mm jack. It could be something weird on the back end, like i've looked at phones and plans multiple times, maybe they knew I was just a subtle push away from actually doing it? I'm not really sure where Verizon made any money on the deal though, as our plan may go _down_, there's no interest on the phones, and they had to take a loss selling two iphone 8s for $500 total, right? I've worked retail and there's not $200 of margin in a $450 iphone 8, even in bulk. edit: Also all 3 of ours were BYOD SIM swaps, maybe they just wanted to get us back as phone customers and were willing to take a hit on this one. bus hustler fucked around with this message at 22:31 on Sep 17, 2019 |
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Sep 17, 2019 22:28
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charity rereg posted:My "i am making this up, actually" hunch is that it's because we had 2 old iPhones on the account. We were exactly Apple's nemesis last year, we put new batteries in our 6 and 6S when they were $20 and refused to upgrade. I still wouldn't have if we didn't pay $250 for the phones - I'm only moderately mixed about the glass back & 3.5mm jack. This is outside of my scope, but I’m sure Verizon runs algorithms to determine who is likely to switch, what account promos to offer, etc. in the promotions sheet it says as much. Verizon makes all their money on service. There is def s break even point, and there are customers who demand discounts to the point that it isn’t worth the cost to offer said discount. That said, most people are somewhere in between, so the motive on Verizon is ensuring they don’t lose a customer (monthly service goes from $xxx to $0) while not giving away the farm. Also, Verizon has moved away from requiring payment plans for customer service reasons, but here’s a link detailing what they did with phone payment plans. https://fortune.com/2016/06/29/iphone-backed-bonds/ And obviously I’m biased, but i honestly can’t blame them, it’s way more secure in theory than say, bundling mortgage bonds like what happened leading up to 2008.
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Sep 17, 2019 22:56
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charity rereg posted:My "i am making this up, actually" hunch is that it's because we had 2 old iPhones on the account. We were exactly Apple's nemesis last year, we put new batteries in our 6 and 6S when they were $20 and refused to upgrade. I have a 6, 2 6s’s and 3 7s on my plan and havent got anything. Sucks for me - good for you! Maybe I got hosed cuz I ordered an 11 on launch day and should have held out. Most likely its some dumb algorithim that noone understands though. I think I switched to Verizon when the 5’s came out so Ive had the plan for awhile. Not planning on upgrading my 6s since it keeps trucking on but id be tempted if I got $200 off.
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Sep 18, 2019 15:58
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Keystoned posted:I have a 6, 2 6s’s and 3 7s on my plan and havent got anything. Sucks for me - good for you! $200 off doesn’t apply to the launch phones FYI.
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Sep 19, 2019 02:22
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Can I do the $500 off iPhone 11 per new line? And is it unlimited only ?
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Sep 19, 2019 02:32
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I may have just missed it, but when does the $200 trade in for an iPhone 7 towards an 11 expire? I keep waffling on buying one and if so if I want the 11 or 11 Pro, so I’d like to figure how how long I have to decide.
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Sep 23, 2019 04:29
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Falco posted:I may have just missed it, but when does the $200 trade in for an iPhone 7 towards an 11 expire? I keep waffling on buying one and if so if I want the 11 or 11 Pro, so I’d like to figure how how long I have to decide. Last I checked end of the month.
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Sep 23, 2019 12:42
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About to be on my 6th month of prepaid 14 gig promo that's 50 all in, no issues at all thus far. I usually average about 7-6 gigs a month, tether sometimes to a laptop and don't watch any large amount of video on my phone. I don't know what 5g would do that I already don't do at 60-70 down average on lte so I think I'd skip 5g devices and a new plan for the foreseeable future.
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Sep 25, 2019 21:33
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Hiyo, I'm super confused and trying to figure out a new phone plan. I've been on my family's plan for ages and now would like to assume my line and start a new family plan with my own family (just 2 lines, me and spouse). The problem is I'm grandfathered into a pretty good plan. The plan I'm on now is 8 GB L plan but with 5 GB of bonus data and I pay something like $35 a month for my share. I was looking online at getting us on the Play More Unlimited plan that would be $70x2 plus taxes and fees ($150 a month). So that right there is double what I'm currently spending. Then I looked at the prepaid plans (I'm not even sure I understand what these are) and if I'm reading this right I get basically the same thing, 16GB per line, 1st line is $45 and second line is $30 for a total of $75 a month. That seems like what I'm paying now and half what the Play More Unlimited plan is. wtf? What am I missing here? It seems like a no brainer to do the prepaid plan. Appreciate any help/guidance.
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Sep 27, 2019 23:45
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I’m not an employee, but right off the bat the postpaid one gives you: More unthrottled data Hotspot capability and 15GB of unthrottled hotspot data An Apple Music subscription No charge calls, texts, and data to and from Mexico and Canada vs, just calls to those two countries. It probably seems more lopsided than usual because it looks like the prepaid is running a double data deal, and usually it’s only 8GB for that price.
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Sep 28, 2019 02:01
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particle9 posted:Hiyo, The above poster is right, although prepaid may? Have calling to Canada and Mexico. Would have to check. That said, prepaid is a good option, here are the downsides compared to your current postpaid plan: -prepaid is a lower priority than postpaid, so data speeds can be slower -if you forget to pay the bill by a day your phone is turned off -much lower customer support. If you call in; you are getting India, not US customer support -pretty much 0 promos, and you are buying phones outright, no payment plan for you. Honestly, for someone posting on SA, my question is do you buy a new phone often, and does the best data speeds matter? If the answer to both is “no,” then prepaid is fine. The advantage to prepaid is cheaper price. So if you aren’t buying phones on a promo and are ok with not as good customer service, go to prepaid. It’s normally not as egregious , but the double data does make it a great deal.
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Sep 28, 2019 02:22
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Ok, thanks for the info. It says it includes Mex/CA. We buy our phones from Apple so we don't any promos. The data speed is so nebulous it's hard to even parse what that means. It definitely seems like the prepaid is the better deal by a lot. Maybe I should try that and see how it goes, can always switch later. Thanks again!
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Sep 28, 2019 07:11
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I currently have 2 phones on the new Verizon unlimited plan from a while back. I need to add two more lines to my account , is switching all lines over to play more unlimited the best way to go?
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Sep 28, 2019 08:07
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Fcdts26 posted:I currently have 2 phones on the new Verizon unlimited plan from a while back. I need to add two more lines to my account , is switching all lines over to play more unlimited the best way to go? Probably? I would need to know your current plan. Almost Any promos require unlimited right now. Feel free to post or PM. Also, if you would like a referral code, please feel free to PM me.
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Sep 28, 2019 13:19
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particle9 posted:Ok, thanks for the info. It says it includes Mex/CA. We buy our phones from Apple so we don't any promos. The data speed is so nebulous it's hard to even parse what that means. It definitely seems like the prepaid is the better deal by a lot. Maybe I should try that and see how it goes, can always switch later. Thanks again! Forgot to mention: you can still buy your phones Apple, but it has to be outright. Apple only does payment plans for postpaid customer (yes it’s a dumb rule).
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Sep 28, 2019 13:29
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I keep having these issues where I have 2 bars of LTE but if I try to do anything, then it comes up saying that I do not have an internet connection. It happens usually once a day where it takes a few minutes to “correct itself” (nothing changes, it just starts working again) or I have to restart my IPhone X.
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Sep 29, 2019 21:14
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Bizarro Kanyon posted:I keep having these issues where I have 2 bars of LTE but if I try to do anything, then it comes up saying that I do not have an internet connection. It happens usually once a day where it takes a few minutes to “correct itself” (nothing changes, it just starts working again) or I have to restart my IPhone X. No idea. First step is to stop by a store and swap the SIM card.
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Sep 29, 2019 22:12
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Thanks!
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Sep 29, 2019 23:22
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So I tried to have a chat rep move my line over to an eSIM two weeks ago, on an iPhone 11. They had a hell of a time doing it. They said their workflow required them to send a verification message to the line in question, but the system was not allowing it for whatever reason. They got a supervisor to override it, the eSIM "activated," and then I had no working data or phone service with the eSIM. I went through the self-service activation flow to put service back on the physical SIM and thought this misadventure was behind us. I noticed now that my line now says it's under a 2-year contract ending 9/21/2021, 2 years from the date we were screwing around with this. This is an unlocked SIM-free model bought from Apple so it's certainly not a contract phone and I don't even know how you'd start a new 2 year contract with one of the current unlimited plans. I want to get this straightened out somehow. Is this the fault of their "override" and can a store rep fix it? Or is this one of those situations that I'll go to a store, and they'll just hand me the phone while telling me to talk to a service person?
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Oct 7, 2019 03:55
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kitten smoothie posted:So I tried to have a chat rep move my line over to an eSIM two weeks ago, on an iPhone 11. They had a hell of a time doing it. They said their workflow required them to send a verification message to the line in question, but the system was not allowing it for whatever reason. They got a supervisor to override it, the eSIM "activated," and then I had no working data or phone service with the eSIM. The store can change you to eSIM if you still need help with that. They can’t help with the contract. Call loyalty at 800-392-0717 , I think someone just clicked a button so honestly I think it’s an easier fix.
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Oct 8, 2019 03:52
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I am looking to take advantage of the $450 trade in deal for the new Pixel. I have two questions? The phone screen needs to be not cracked or broken. Do they care about scratches? The device needs to be unlocked. I talked to sprint and have unlock codes, but is there any way to make sure that the device will be accepted? Sorry if these are dumb questions, but I don't want to get denied the $450 on a technicality.
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Oct 16, 2019 02:03
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DEUSFORORUM posted:I am looking to take advantage of the $450 trade in deal for the new Pixel. I have two questions? Scratches don’t matter. They don’t care about the phone being unlocked, the mean not having a screen unlock.
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Oct 16, 2019 02:27
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On that $450 trade-in deal: What condition does the trade-in phone have to be? I have an iPhone 7 that turns on but won't finish booting, it just goes to the "plug it in to your computer you dumbshit" screen and stays there. Will that work? The battery and screen are fine, it apparently just decided to wipe itself one morning.
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Oct 16, 2019 16:33
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So, I got two Pixel 3s during last year's Black Friday deal. Mother dearest recently managed to bork the charging port on hers. I'm considering grabbing a P4 directly from Google for myself, letting her take my P3, and just continuing to pay the $17/mo or whatever VZW is tacking onto our bills. Because both of our P3s are on device payment plans, will we run into any issues?
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Oct 16, 2019 19:14
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Might not be the right place to ask, but are you *required* to make use of the facial unlock feature on the Pixel 4, or can you just lock it with a pattern or code instead? I'm not terribly happy about using my fingerprint, but it's not like they're not on file because of my work. I'm also not trusting of the reader over time, the one on my OG PXL is getting persnickety.
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Oct 17, 2019 01:07
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Looking for guidance here. I have a prepaid Verizon iPhone SE I bought from Best Buy a while back just for iOS app development. I never activated/paid for service. My partner's iPhone SE (AT&T Prepaid) has stopped working. I am looking to let her use this phone as her replacement. It seems like I need to have the phone unlocked before she can do so. I know I need to activate 1 month of prepaid service (seems to be $30) + pay a fee to get it unlocked. I called up and the rep kindly let me know the fee tends to be between $75-150, but she couldn't let me know exactly how much until the phone was activated for one month of prepaid service. I mentioned I've had my own Verizon wireless service for about 20 years and she let me know she'd be able to cut that fee down for me. Of course halfway through the setup we became disconnected, and now the robot auto responder on the phone call won't direct me to a real person. Does this still seem like the best course of action? Pay for 1 month, see if I can find another rep who will honor reducing that fee, and then the phone will be unlocked and she can pop her AT&T prepaid SIM card in?
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Oct 17, 2019 03:55
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bbcisdabomb posted:On that $450 trade-in deal: What condition does the trade-in phone have to be? I have an iPhone 7 that turns on but won't finish booting, it just goes to the "plug it in to your computer you dumbshit" screen and stays there. Will that work? The battery and screen are fine, it apparently just decided to wipe itself one morning. Phone has to essentially be not broken, and operate, so no dice here unfortunately. XIII posted:So, I got two Pixel 3s during last year's Black Friday deal. Mother dearest recently managed to bork the charging port on hers. I'm considering grabbing a P4 directly from Google for myself, letting her take my P3, and just continuing to pay the $17/mo or whatever VZW is tacking onto our bills. Because both of our P3s are on device payment plans, will we run into any issues? No you’re fine. BIG HEADLINE posted:Might not be the right place to ask, but are you *required* to make use of the facial unlock feature on the Pixel 4, or can you just lock it with a pattern or code instead? You should be able to just use a code/pattern, the phones have never required bio metrics in the past. hedgecore posted:Looking for guidance here. I have a prepaid Verizon iPhone SE I bought from Best Buy a while back just for iOS app development. I never activated/paid for service. My partner's iPhone SE (AT&T Prepaid) has stopped working. I am looking to let her use this phone as her replacement. Yeah, go into a store for this one. When you call care, you are getting postpaid customer care. They don’t get paid to help prepaid and won’t know or care about it. It should just be buying one months service of prepaid for that iPhone, lowest plan is indeed $30.
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Oct 17, 2019 03:59
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Duckman2008 posted:
Sweet, that's what I thought, but VZW
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Oct 17, 2019 04:10
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Might switch to my friend's plan but he was told by his local Verizon store that: -If you're added to an existing account / plan, you do not count as a new customer. -A new line is a new line, not adding to an existing line. -If you transfer your number over, it's not a new line either. You must have a number given by Verizon to qualify it as a new line and number transfers don't count. Is this true?
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Oct 17, 2019 06:45
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ThermoPhysical posted:Might switch to my friend's plan but he was told by his local Verizon store that: Overall yes. New line means “new to Verizon.” So transferring your phone number from Verizon account to another Verizon account is not new to Verizon, it’s just a transfer. So if you want a new line promo, you have to get a new number, or port a number from a different carrier (depending on what promo you are trying to get). What promo are you trying to get?
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Oct 17, 2019 14:19
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Duckman2008 posted:Overall yes. New line means “new to Verizon.” So transferring your phone number from Verizon account to another Verizon account is not new to Verizon, it’s just a transfer. I'm currently on Google Fi and wanting a Pixel 4 / XL so shopping around for the best promotion. I'd be moving my number over from Fi as I've never had Verizon before.
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Oct 17, 2019 15:22
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ThermoPhysical posted:I'm currently on Google Fi and wanting a Pixel 4 / XL so shopping around for the best promotion. I'd be moving my number over from Fi as I've never had Verizon before. Oh, then you’re a new customer. Either BOGO if you’re both getting a phone, or trade In up to $500 depending on what your phone is. You can get a $200 gift card as well.
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Oct 17, 2019 15:46
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