|
My VAR just emailed me and said they have an full stock of elite books if we need to order anything, so if any of you are needing to order laptops, check with your vars
|
#
?
Apr 2, 2020 17:15
|
|
|
|
| # ? Apr 23, 2024 07:09 |
|
|
The Fool posted:My VAR just emailed me and said they have an full stock of elite books if we need to order anything, so if any of you are needing to order laptops, check with your vars Interesting. Thanks for the heads up.
|
|
#
?
Apr 2, 2020 17:16
|
|
|
We've been handed a directive to look at abandoning zoom over cybersec concerns, anyone have any recommendations for conferencing software? I see teams getting shade thrown at it in this thread, is it just standard griping about it or is it uniquely bad?
|
|
#
?
Apr 2, 2020 17:22
|
|
|
Webex is probably you next best bet if you just need video conferencing
|
|
#
?
Apr 2, 2020 17:27
|
|
|
Defenestrategy posted:We've been handed a directive to look at abandoning zoom over cybersec concerns, anyone have any recommendations for conferencing software? I see teams getting shade thrown at it in this thread, is it just standard griping about it or is it uniquely bad? Speaking as a new user: it's fine. The user interface is not particuarly intuitive and you do have to handhold novices at the start more than you would skype users, due to some stupid design decisions (why are pop-ups/notifications called 'banners' instead of 'pop-up', 'notification' or 'annoying purple box in the bottom my screen'?)
|
|
#
?
Apr 2, 2020 17:29
|
|
|
George H.W. oval office posted:Webex is probably you next best bet if you just need video conferencing Currently we just use Zoom as our video conferencing/phone solution.
|
|
#
?
Apr 2, 2020 17:30
|
|
|
Teams is fine, it's probably already licensed if you use Office 365, the chat part of it is perfectly usable, the video conferencing has never really caused me any huge problems. You can add dial-in for people that need to create meetings with external attendees that can't manage PC audio.
|
|
#
?
Apr 2, 2020 17:31
|
|
|
George H.W. oval office posted:Webex is probably you next best bet if you just need video conferencing Webex is quite literally Satan. We use Teams and it works great, but we already had full O365 licencing. I liked Zoom as well for functionality, but their approach to security has kinda ruined them in my eyes.
|
|
#
?
Apr 2, 2020 17:42
|
|
|
Check out https://jitsi.org/ which is an open source Zoom alternative
|
|
#
?
Apr 2, 2020 17:44
|
|
|
CLAM DOWN posted:If it helps your dilemma, Pluralsight is free for April. Nice, thanks for this, sadly they are apparently getting crushed right now and I keep getting errors when trying to activate.
|
|
#
?
Apr 2, 2020 17:50
|
|
|
MF_James posted:Nice, thanks for this, sadly they are apparently getting crushed right now and I keep getting errors when trying to activate. Yeah, my work buys it for us and I can't even access my paid account right now haha
|
|
#
?
Apr 2, 2020 17:50
|
|
|
I have a SANS course (SEC530/GDSA) next week too which I forgot my work bought me like 6 months ago, so that bodes well for learning while working from home for me!
|
|
#
?
Apr 2, 2020 17:52
|
|
|
CLAM DOWN posted:If it helps your dilemma, Pluralsight is free for April. Oh sweet. I'll take a look at this.
|
|
#
?
Apr 2, 2020 18:13
|
|
|
Hot take: Zooms response to the massive amount of interest and investment to their platform has been very well done. Two 0 days that require physical access do not RCE make. And I thought the UNC path was a Windows bug? I might be misremembering however. Obviously there’s items of genuine concern there - the Facebook SDK being one of them, these security items being another. But no software is free of bugs, I expected a lot worse, their PR strategy is pretty good and no freaking way am I open sourcing corporate video conferencing without a support agreement. How else am I going to pass the buck when poo poo breaks? Also thanks on the pluralsight fallout that’s huge.
|
|
#
?
Apr 2, 2020 18:47
|
|
Cat Army
|
I actually just changed the thread title to tell people about Pluralsight, just to spread the good news while we're all home. Now taking suggestions on what to rename it to afterwards.
|
|
#
?
Apr 2, 2020 19:24
|
|
|
Working in IT 3.0: hang your pants at the door
|
|
#
?
Apr 2, 2020 19:27
|
|
|
I should totally do the comedy option and get an A+ cert during this whole work from home thing.
|
|
#
?
Apr 2, 2020 19:42
|
|
|
Serious Hardware / Software Crap › Working in IT 3.0: Pleurisy is free for May
|
|
#
?
Apr 2, 2020 21:11
|
|
|
So a few days ago my boss demanded that we push Zoom clients to everyone in the org because <reasons> I told him it probably wasn't a great idea since we already had like a half dozen other platforms we could use, we weren't familiar with zoom, and I have specific issues with their approach to security including but not limited to their data collection policies. Today my boss received an email about windows credentials being potentially phished through a bug in zoom and he flipped a poo poo. Then he directly forwarded an old email I sent him about all the reasons we shouldn't use zoom to the top brass. I'm not especially happy about it because it wasn't worded in the most professional manner, but now I get to be the Anti-Zoom authority so I guess that's cool.
|
|
#
?
Apr 2, 2020 21:39
|
|
|
Serious Hardware / Software Crap › Working in IT 3.0: Not Remotely Working
|
|
#
?
Apr 2, 2020 21:43
|
|
|
Podima posted:Serious Hardware / Software Crap › Working in IT 3.0: Not Remotely Working
|
|
#
?
Apr 2, 2020 21:50
|
|
|
Support requests went up 57% last month. Hoping things calm down now that people are settling in to their third week working from home.
|
|
#
?
Apr 2, 2020 21:51
|
|
|
Dick Trauma posted:Support requests went up 57% last month. Hoping things calm down now that people are settling in to their third week working from home. Look at you with your fancy metrics 
|
|
#
?
Apr 2, 2020 22:05
|
|
|
A year ago or so I began sending my bosses a monthly report to show them requests, categories, top requesters, tickets closed, etc. I don't think any of them read it.
|
|
#
?
Apr 2, 2020 22:22
|
|
|
Dick Trauma posted:A year ago or so I began sending my bosses a monthly report to show them requests, categories, top requesters, tickets closed, etc. I don't think any of them read it. I once stuck in a picture of a gerbil wearing a pimp hat, and didn't get a response. Stopped doing the briefs and got reprimanded. Nobody ever asked me to start doing them.
|
|
#
?
Apr 2, 2020 22:47
|
|
|
Imagine having all your support requests come in through the same place where one can actually track them. 
|
|
#
?
Apr 2, 2020 23:28
|
|
|
Working in IT 3.0: May your VPN and VOIP be up and your ticket count be down
|
|
#
?
Apr 2, 2020 23:53
|
|
|
J posted:Imagine having all your support requests come in through the same place where one can actually track them. Log all your requests in as a ticket. Back at the ad agency I'd have a clipboard with me all the time, anything that I was asked got turned into a ticket at the end of the day. My metrics kicked rear end.
|
|
#
?
Apr 2, 2020 23:58
|
|
|
Podima posted:Serious Hardware / Software Crap › Working in IT 3.0: Not Remotely Working Winner.
|
|
#
?
Apr 3, 2020 00:04
|
|
|
mllaneza posted:Log all your requests in as a ticket. Back at the ad agency I'd have a clipboard with me all the time, anything that I was asked got turned into a ticket at the end of the day. My metrics kicked rear end. For many years I've used a FileMaker database to track inventory, software and tickets. I update it for each new job. At the very least it makes it much easier for me to keep track of things and maintain a knowledge base for when a weird problem recurs.
|
|
#
?
Apr 3, 2020 00:15
|
|
|
Anybody that suggests a Zoom Alternative that requires on-premise infrastructure does not understand one of the foundational appeals of Zoom in a time like this.
|
|
#
?
Apr 3, 2020 02:02
|
|
|
Crosspost from the VR thread, if anyone wants I made a 60 second loop of the rooftop scene from Alyx that you can use as an animated Virtual Background for Zoom. https://www.dropbox.com/s/ki58rtsw3zvwv7o/AlyxZoomLoop.mp4?dl=0 edit: CFO: Holy poo poo! I heard that Zoom has security issues, people could hack into the webcams on Mac at one point! Me, an intellectual: Macs themselves could be hacked into by typing "root" with no password, and that somehow got less press: https://www.theverge.com/2017/11/28/16711782/apple-macos-high-sierra-critical-password-security-flaw Zero VGS fucked around with this message at 03:22 on Apr 3, 2020 |
|
#
?
Apr 3, 2020 03:08
|
|
|
The NSA has had my dick pics since like 2012, i'm not concerned about my webcam security anymore.
|
|
#
?
Apr 3, 2020 03:58
|
|
|
Losing my poo poo at getting SSRS reports to format correctly and consistently.
|
|
#
?
Apr 3, 2020 04:50
|
|
|
NPR Journalizard posted:Losing my poo poo at getting SSRS reports to format correctly and consistently. Wait till you all yourself "why are we still formatting reports to fit 8.5x11?"
|
|
#
?
Apr 3, 2020 05:13
|
|
|
LMAO, central IT sent out a mail to please be considerate when using the VPN because they are seeing that most traffic goes straight back to the outside Internet again. I have no idea why they don't just push a route for our /8 and leave the rest alone. Turns out hijacking all steam/youtube/netflix/windows updates for everyone is a terrible, terrible idea. Let's see how long it'll take them to do the sensible thing instead of writing mails nobody reads. (I, for one, just overwrite the routes set by the VPN client, because screw you.)
|
|
#
?
Apr 3, 2020 10:11
|
|
|
My uni only has about 1000 IPs for the full tunnel VPN (and 16k for split) and we actually ran out of IPs on the full, so I think we emailed everyone that used full and explained they should use Split except for a few very specific use cases that actually require full.
|
|
#
?
Apr 3, 2020 13:50
|
|
|
No support guys, 'I made some changes' is not an acceptable resolution note.
|
|
#
?
Apr 3, 2020 14:50
|
|
|
Thanks Ants posted:No support guys, 'I made some changes' is not an acceptable resolution note. 'fixed'
|
|
#
?
Apr 3, 2020 15:30
|
|
|
|
| # ? Apr 23, 2024 07:09 |
|
|
Bob Morales posted:'fixed' "this issue should no longer be occuring"
|
|
#
?
Apr 3, 2020 15:33
|
|
