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Kyrosiris posted:I did IT support for a medical college for a couple of years, that's child's play. Call us when being unable to access Facebook is impacting patient care. Once, long ago, I was asked by the work floor supervisor to suspend access to MSN while he was away for a couple of days, with the inference that it was to stop his staff goofing off. Whatever, I don't care, so I do it. Next day I get two of said staff asking me why it's not working, and telling me that it's critical for them to communicate between the layout floor and the print floor. I pick up the phone on their desk and dial the print floor. "Still seems to work". Oh but what if it's noisy or we're away from the desk? "Wait, your email isn't working?". They dropped the subject.
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# ? Jul 31, 2020 10:49 |
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# ? Mar 28, 2024 12:03 |
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Kyrosiris posted:I did IT support for a medical college for a couple of years, that's child's play. Call us when being unable to access Facebook is impacting patient care. A significant number of people I know seem to have their medical training from facebook, so that's hardly surprising.
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# ? Jul 31, 2020 15:43 |
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Jaded Burnout posted:Once, long ago, I was asked by the work floor supervisor to suspend access to MSN while he was away for a couple of days, with the inference that it was to stop his staff goofing off. Whatever, I don't care, so I do it. When I worked for the state government, they managed to block most chat apps of the time, including their web-based options (1999-2002, for context, and none of us had mobile phones). I had two friends in another building, so we’d use email like IMs. I guess the Exchange admin didn’t notice or didn’t care that three people were blasting several hundred emails a day at each other with maybe a sentence or two apiece in the body. Life...finds a way.
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# ? Jul 31, 2020 16:41 |
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I've done that. I also spent much of 2003/2004 using net send to throw messages back and forwards around the labs in college because people refused to use IRC. Messages like "Hey 192.168.0.7 are you Bob or near Bob? If not Bob tell Bob to reply to 192.168.0.69" all day every day, until the network administrators ended up disabling it. Not sure if it was due to sheer volume of stupid traffic, disrupting lab exams, or that one dude who liked to "anonymously" send misogynist abuse to whoever he noticed.larchesdanrew posted:Anyways, point being I am powerful and unstoppable and I am flourishing.
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# ? Jul 31, 2020 20:42 |
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Arquinsiel posted:I've done that. I also spent much of 2003/2004 using net send to throw messages back and forwards around the labs in college because people refused to use IRC. Messages like "Hey 192.168.0.7 are you Bob or near Bob? If not Bob tell Bob to reply to 192.168.0.69" all day every day, until the network administrators ended up disabling it. Not sure if it was due to sheer volume of stupid traffic, disrupting lab exams, or that one dude who liked to "anonymously" send misogynist abuse to whoever he noticed. I did this as well, but in middle/high school and it was the Novell Netware equivalent on Windows 3.1/NT3.5 in the mid/late 90s. Much fun was had until some dumbass sent a nasty message to a teacher. I remember seeing a group of people standing around one of the library computers figuring out how the function worked. They eventually disabled it. All the teachers did allow us to openly play NetWars though, so that was a plus. Some of the computer lab teachers even held NetWars tournaments.
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# ? Jul 31, 2020 21:32 |
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It was a bad idea in hindsight, but we used to play Doom on the shipboard network when I was in the Navy. It ended up being pretty good for communication, because it had chat that people were always paying attention to.
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# ? Jul 31, 2020 22:20 |
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Arquinsiel posted:192.168.0.69 Nice.
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# ? Jul 31, 2020 22:41 |
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Antigravitas posted:Due to vacations I'm currently doing end user tickets. But it's slow thanks to nu-SARS and vacations… I've been cursed with doing phone support for about six more months until we spin up some type of tier 0 helpdesk. I've been getting better at not insinuating the problems are all caused by the user. When I need them to turn stuff off and on, but they're not the cooperative type, I'll usually go: "Give me just a minute here." *does unrelated password reset ticket with lots of typey noises* "Okay, try turning it off and on agaaaaaain.....now." "Whatever you did worked!"
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# ? Aug 1, 2020 01:18 |
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PirateDentist posted:I've been cursed with doing phone support for about six more months until we spin up some type of tier 0 helpdesk. I've been getting better at not insinuating the problems are all caused by the user. When I need them to turn stuff off and on, but they're not the cooperative type, I'll usually go: Low level help desk is 99.9% tricking people into doing stuff they think is too dumb to do. My favorite one was a guy who worked for the ISP asking me to unplug both ends of the cable, flip it around, and plug it back in. (The actual problem turned out to be, inexplicably, "modem refuses to connect at speeds greater than a 56k connection if its power is coming through a surge protector of any kind")
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# ? Aug 1, 2020 03:23 |
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Shugojin posted:Low level help desk is 99.9% tricking people into doing stuff they think is too dumb to do. How is that even possible?
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# ? Aug 1, 2020 05:39 |
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PirateDentist posted:I've been cursed with doing phone support for about six more months until we spin up some type of tier 0 helpdesk. I've been getting better at not insinuating the problems are all caused by the user. When I need them to turn stuff off and on, but they're not the cooperative type, I'll usually go: I'll admit I've been spoiled as gently caress doing real work until just lately. I closed like 40 dumbass tickets this week because my protege is on vacation and our most recent hire quit.
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# ? Aug 1, 2020 06:38 |
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Arquinsiel posted:I've done that. I also spent much of 2003/2004 using net send to throw messages back and forwards around the labs in college because people refused to use IRC. Messages like "Hey 192.168.0.7 are you Bob or near Bob? If not Bob tell Bob to reply to 192.168.0.69" all day every day, until the network administrators ended up disabling it. Not sure if it was due to sheer volume of stupid traffic, disrupting lab exams, or that one dude who liked to "anonymously" send misogynist abuse to whoever he noticed. I know most places I have been disabled net send shortly after someone discovered net send * was a thing that was a frustrating day working at the call center
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# ? Aug 1, 2020 06:44 |
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My father in laws works in computer science and his boss just got suspended. Appears he had a side job as a bouncer. And just got arrested for credible allegations of sexual misconduct and worse at his bouncer job. Well I think my fil has a great chance of getting promoted.
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# ? Aug 1, 2020 13:48 |
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RFC2324 posted:I know most places I have been disabled net send shortly after someone discovered net send * was a thing
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# ? Aug 1, 2020 18:14 |
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RFC2324 posted:I know most places I have been disabled net send shortly after someone discovered net send * was a thing When I first worked at First Job™, all of our desktops had public IPs. Net send got disabled after a spammer found our IP range and hit the entire Class C block. NAT also became a thing shortly thereafter.
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# ? Aug 1, 2020 18:19 |
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When I was at uni, both as a student and an employee, all campus computers had public IP’s At least networking was competent enough to firewall stuff. And friendly enough that I was able to get ports opened up to run a counter strike server
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# ? Aug 1, 2020 18:23 |
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I just bought a supermicro motherboard off of eBay. It’s IPMI port had a public IP address configured. Of course its credentials were the default ADMIN / ADMIN. I hope it was firewalled somehow, but I like to think that the reason I got the Xeon / mobo / ram combo for such a steal is that they couldn’t figure out why it was mysteriously shutting down and/or rebooting all the time, and decided it was faulty somehow. Agrikk fucked around with this message at 18:38 on Aug 1, 2020 |
# ? Aug 1, 2020 18:34 |
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TheHomerTax posted:How is that even possible? not a loving clue but it was completely reproducible, just some bizarre poo poo
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# ? Aug 1, 2020 19:09 |
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What does the WHOIS say the IP belongs to?
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# ? Aug 1, 2020 19:17 |
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If you happened to make a note of the IP, you should check it on Shodan
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# ? Aug 1, 2020 21:25 |
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The Fool posted:When I was at uni, both as a student and an employee, all campus computers had public IP’s
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# ? Aug 1, 2020 22:48 |
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Arquinsiel posted:You just reminded me that when I went back to university in 2015 the campus wifi network for the "school of computing" for some reason gave every device a public IPv4 address, but allocation was limited so only the first however many people to connect in a day got one. Get in too late and good luck getting wifi for the day! I have literally no idea WTF they were thinking there, and happily there were plenty of other schools AND a university-wide network you could use instead. I hope they weren't firewalled
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# ? Aug 1, 2020 22:55 |
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I never bothered to check, I was that irritating poo poo who used pen and paper and would go do computering at home instead of in there
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# ? Aug 1, 2020 22:58 |
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TheHomerTax posted:How is that even possible? This has been wracking my brain for a bit. Given how surge protectors work they're not altering the voltage out of its sine wave like a crap UPS can be built to do. I'm assuming this is a home modem that isn't gonna pull 20A either. So I searched for the drat answer like a good computer janitor quote:Power bars usually contain Metal Oxide Varistors to protect the connected equipment from any over-voltage spikes. They can operate without any problems for years, but, when they start to fail they can emit a large amount of RF noise into the RG-6 cable and power cable. This can cause problems as the noise can overpower the cable signal. Its not a typical failure, but when it does happen it can be difficult to detect.. Now why none of them worked at all is pretty weird. All bought at the same time? LethalGeek fucked around with this message at 05:54 on Aug 2, 2020 |
# ? Aug 2, 2020 05:52 |
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LethalGeek posted:Now why none of them worked at all is pretty weird. All bought at the same time? One bad bath would do it. And if you like that kind of signal interference, USB 3 ports emit noise on channels Bluetooth uses. The strength and frequency of the noise varies so it can be really hard to isolate this as a cause. In 6 years on a campus of 12-15000 people I'lve seen this twice.
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# ? Aug 2, 2020 09:02 |
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Shugojin posted:Low level help desk is 99.9% tricking people into doing stuff they think is too dumb to do. It's kind of a lovely request, but it does actually check a lot of good steps. It reseats both ends of the cable, ensures that it's the same cable on both ends and not cut or damaged.
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# ? Aug 2, 2020 09:03 |
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mllaneza posted:One bad bath would do it. I had a work laptop with this problem. All the ports were usb3, which caused interference with my mouse and keyboard. Sucked balls and no one actually believed me til i found the Logitech article saying "yeah, this can happen"
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# ? Aug 2, 2020 16:29 |
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Dr. Arbitrary posted:It's kind of a lovely request, but it does actually check a lot of good steps. It reseats both ends of the cable, ensures that it's the same cable on both ends and not cut or damaged. Yeah it's a great one and I noted it because it checks off so many possible issues. Also I just did it because when interacting with bottom level tech support from a vendor I just cooperate so they can check boxes to escalate it faster
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# ? Aug 2, 2020 16:38 |
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LethalGeek posted:This has been wracking my brain for a bit. Given how surge protectors work they're not altering the voltage out of its sine wave like a crap UPS can be built to do. I'm assuming this is a home modem that isn't gonna pull 20A either. My dashcam will stop my satnav from getting a location if you mount them within 6" of each other. That's not an intuitive issue, especially as my smartphone manages to combine both technologies on a single, tiny board. Dr. Arbitrary posted:It's kind of a lovely request, but it does actually check a lot of good steps. It reseats both ends of the cable, ensures that it's the same cable on both ends and not cut or damaged. Moo the cow fucked around with this message at 17:00 on Aug 2, 2020 |
# ? Aug 2, 2020 16:57 |
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My favorite was always "My computer won't come on" "What color is the light on the power button on the monitor?" *click* "Nevermind, it's working now."
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# ? Aug 2, 2020 17:05 |
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Moo the cow posted:My dashcam will stop my satnav from getting a location if you mount them within 6" of each other. My dashcam has a GPS pad on it also. Perhaps yours does too?
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# ? Aug 2, 2020 17:32 |
RFC2324 posted:I had a work laptop with this problem. All the ports were usb3, which caused interference with my mouse and keyboard. Sucked balls and no one actually believed me til i found the Logitech article saying "yeah, this can happen" My kid’s desktop tower has this issue. I had to move the wireless receiver to the front USB2 ports because the interference from the USB3 ports on the back made his mouse behave oddly and erratically.
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# ? Aug 2, 2020 17:42 |
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ConfusedUs posted:My kid’s desktop tower has this issue. I had to move the wireless receiver to the front USB2 ports because the interference from the USB3 ports on the back made his mouse behave oddly and erratically. It made me understand why fullsize boards still always have "dedicated" k+m ports using older usb spec
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# ? Aug 2, 2020 17:48 |
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Jaded Burnout posted:My dashcam has a GPS pad on it also. Perhaps yours does too? Nope. Just a simple camera module. It was a real puzzler. It seems that the internal circuit produces some kind of RF intereference - enough to stop a Garmin working, but only when right next to it. E: it wasn't even a signal from the power cable or the battery charging circuit. Only happend when the camera was on Moo the cow fucked around with this message at 18:03 on Aug 2, 2020 |
# ? Aug 2, 2020 17:56 |
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Moo the cow posted:Nope. Just a simple camera module. It can happen with an improperly insulated circuit, and those electronics are such low power the interference wouldn't transmit far.
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# ? Aug 2, 2020 18:03 |
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LethalGeek posted:This has been wracking my brain for a bit. Given how surge protectors work they're not altering the voltage out of its sine wave like a crap UPS can be built to do. I'm assuming this is a home modem that isn't gonna pull 20A either. Actually at different times! I didn't live there or have to deal with that connection for very long so it was ehhhh. The connection did also drop in and out during thunderstorms. I ended up assuming the apartment building was just a giant shitpile of weird wiring and moving, it just sticks in my head as "that was such a weird problem"
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# ? Aug 2, 2020 18:14 |
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RFC2324 posted:It made me understand why fullsize boards still always have "dedicated" k+m ports using older usb spec That happens when a USB spec is new enough for the drivers not to be bundled with the OS - if you used a USB3 port to connect a keyboard and tried to install Windows 7 you’d probably struggle to get it detected.
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# ? Aug 2, 2020 18:19 |
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Thanks Ants posted:That happens when a USB spec is new enough for the drivers not to be bundled with the OS - if you used a USB3 port to connect a keyboard and tried to install Windows 7 you’d probably struggle to get it detected. I thought at this point your k+m was handled by the bios? I know i can use my wireless k+m in my bios long before the os loads, I would think it just hands off as whatever the os will take?
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# ? Aug 2, 2020 18:38 |
RFC2324 posted:I thought at this point your k+m was handled by the bios? I know i can use my wireless k+m in my bios long before the os loads, I would think it just hands off as whatever the os will take? Generally when the OS loads its HAL, it evicts all the I/O code the BIOS supplied and begins using its own drivers entirely. That's why if you try to install an old Windows NT on a system with USB keyboard you will lose the keyboard ability soon after it begins loading its drivers. Unless you supply a USB driver for it too.
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# ? Aug 2, 2020 19:31 |
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# ? Mar 28, 2024 12:03 |
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nielsm posted:Generally when the OS loads its HAL, it evicts all the I/O code the BIOS supplied and begins using its own drivers entirely. That's why if you try to install an old Windows NT on a system with USB keyboard you will lose the keyboard ability soon after it begins loading its drivers. Unless you supply a USB driver for it too. thats dumb, tho I can see it making sense on older OS/hardware setups. also, thinking about it, modern, since I bet the handoff segment would be a shitshow of hardware manufacturers refusing to stick to the standards
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# ? Aug 2, 2020 19:50 |