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Dans Macabre
Apr 24, 2004


:synpa:

Thanks Ants posted:

I don't envy anybody who has to support the combination of the Outlook client with Gmail.

hahaa I did an audit somewhere like that once.

The IT director: "we want to switch to Office 365, everyone hates gmail."
The marketing director: "No, everyone hates Outlook!"
Everyone: doesn't know why they hate everything, secretly start using slack

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BonoMan
Feb 20, 2002

Jade Ear Joe

stevewm posted:

Agreed.

But I also much prefer the Gmail interface. I am a bit biased though. We have been using Gsuite since it was invite only and called "Gmail for Work".

My company is still on the legacy "50 free users account" for Gmail for Work

stevewm
May 10, 2005

BonoMan posted:

My company is still on the legacy "50 free users account" for Gmail for Work

You poor soul.


We dealt with this for years. We were early enough to that program we had 100 users free. We outgrew that a couple years ago though.

You gain a lot more flexibility moving to a paid account, particularly the administrative backend. I think some of the newer features also haven't been rolled out to legacy free accounts either.

Thanks Ants
May 21, 2004

#essereFerrari


Anything below G Suite Business isn't worth bothering with - no centralised file storage? No thanks, not looking after some mess of individual users sharing files out their personal Google Drives.

Gucci Loafers
May 20, 2006
Probation
Can't post for 5 hours!
I'm pretty shocked the Google doesn't have a SharePoint or OneNote Competitor.

Thanks Ants
May 21, 2004

#essereFerrari


It's taken them until now to introduce the concept of folder sharing within Shared Drives, and it's still in beta. Before that they were trying to push everybody to create a drive for every group of people that need to work on something, which might be the best way to do things, but it ignores how people work already and at some point you just have to give people the features they are asking for, rather than being a huge puritan about how your way is best. Making a Shared Drive to work on a specific project and then sharing one folder inside that with a third party producing banner artwork or whatever for you just wasn't a workflow that Google saw as legitimate - their way to solve it was to create another Shared Drive called "Project X Banner Artwork" and now instead of everything relating to one project being in one place, it's in two places.

Google make some really dumb decisions sometimes, and then double-down on them way past the point that most people would find reasonable.

BonoMan
Feb 20, 2002

Jade Ear Joe

Thanks Ants posted:

Anything below G Suite Business isn't worth bothering with - no centralised file storage? No thanks, not looking after some mess of individual users sharing files out their personal Google Drives.

It's still G Suite Business sort of. Just an old rear end legacy version that's missing lots of stuff as stevewm mentions. But there's centralized storage and stuff. It's not personal accounts

Wizard of the Deep
Sep 25, 2005

Another productive workday

Gabriel S. posted:

I'm pretty shocked the Google doesn't have a SharePoint or OneNote Competitor.

I'm shocked they haven't already given up on two competing versions of each.

Gucci Loafers
May 20, 2006
Probation
Can't post for 5 hours!

Wizard of the Deep posted:

I'm shocked they haven't already given up on two competing versions of each.

Keep doesn't even get close to OneNote.

Dans Macabre
Apr 24, 2004


I do love onenote

Count Thrashula
Jun 1, 2003

Death is nothing compared to vindication.
Buglord
How are y'all doing big file collaboration now that everyone's working from home?

We have SharePoint+OneDrive for basic file storage and Office documents and stuff, but for big files (e.g. graphics department stuff) the options are either 1) sync to SharePoint (bad) or 2) copy to file server over VPN (also bad)

What's the least bad option these days

Internet Explorer
Jun 1, 2005





Something that does bit-level syncing. OneDrive recently added it, but there are some exceptions on files I believe.

The Fool
Oct 16, 2003


Git + large file support?

E: link is github, but tons of providers support it and you could self host

https://git-lfs.github.com/

The Fool fucked around with this message at 16:28 on Jul 28, 2020

Thanks Ants
May 21, 2004

#essereFerrari


NUMBER 1 FULCI FAN posted:

How are y'all doing big file collaboration now that everyone's working from home?

We have SharePoint+OneDrive for basic file storage and Office documents and stuff, but for big files (e.g. graphics department stuff) the options are either 1) sync to SharePoint (bad) or 2) copy to file server over VPN (also bad)

What's the least bad option these days

Big graphics stuff is probably going to be a decent VDI setup with GPUs and the files stored very close to the hosts. I know Adobe refuse to support anything other than a file accessed locally and a VPN is asking for things to break unless you have people copy files locally and then upload them when they are finished (they won't do this). You also have to consider how you're going to get those big files to and from your users, as most home internet plans have pretty crappy upload performance.

Related - how much of a Photoshop/Indesign file changes when people make minor edits? Does bit-level syncing help with these formats?

Submarine Sandpaper
May 27, 2007


I'm banging k y head against a wall with a seemingly simple request. A law firm client wants a network location to sync one direction to SharePoint online e.g. deletions on SPO won't replicate down and delete on the network location. I'm only finding onedrive to SharePoint using power automate for this.

I suppose I could script up something but there has to be a better way.

BastardAus
Jun 3, 2003
Chunder from Down Under

Thanks Ants posted:

Big graphics stuff is probably going to be a decent VDI setup with GPUs and the files stored very close to the hosts. I know Adobe refuse to support anything other than a file accessed locally and a VPN is asking for things to break unless you have people copy files locally and then upload them when they are finished (they won't do this). You also have to consider how you're going to get those big files to and from your users, as most home internet plans have pretty crappy upload performance.

Related - how much of a Photoshop/Indesign file changes when people make minor edits? Does bit-level syncing help with these formats?

This is the major issue WFH graphics professionals like me and my co-workers face; downloads speed are pretty okay, dl your work but then upload back? At 5Mbps average? Thank dog Australia's incoming conservative Liberal government decided to make the entire nation's fibre rollout a slack, slow, cheap and ultimately backwards installation. It went way over budget as well, which is what they shitcanned the previous govt for, when the job would have been done expensively and once, not a rolling series of patches designed to keep us playing catchup to, say, our 'simple' neighbours in New Zealand. Who's 'simple'? The Australian Liberal Party. Utter dickheads.

Dans Macabre
Apr 24, 2004


Submarine Sandpaper posted:

I'm banging k y head against a wall with a seemingly simple request. A law firm client wants a network location to sync one direction to SharePoint online e.g. deletions on SPO won't replicate down and delete on the network location. I'm only finding onedrive to SharePoint using power automate for this.

I suppose I could script up something but there has to be a better way.

Yeah I'd do a powershell probably

Beefstorm
Jul 20, 2010

"It's not the size of the tower. It's the motion of the airwaves."
Lipstick Apathy

Submarine Sandpaper posted:

I'm banging k y head against a wall with a seemingly simple request. A law firm client wants a network location to sync one direction to SharePoint online e.g. deletions on SPO won't replicate down and delete on the network location. I'm only finding onedrive to SharePoint using power automate for this.

I suppose I could script up something but there has to be a better way.

I used power automate to automatically move files placed into a folder to SharePoint. But it doesn't 'sync' like you are looking for. It's more like, file is created, moved to sharepoint, deleted from holding tank.

EDIT: Also, I'll mention these are files on a local server, not OneDrive. You can use an On-Premise Data Gateway to facilitate that.
https://docs.microsoft.com/en-us/power-automate/gateway-reference

Beefstorm fucked around with this message at 22:06 on Aug 12, 2020

The Fool
Oct 16, 2003


We ship around some csv’s that way (using logic apps, but the process is the same) but yeah, it’s not going to “just sync” a bunch of folders

Revalis Enai
Apr 21, 2003
<img src="https://fi.somethingawful.com/customtitles/title-revalis_enai.gif"><br>Wait, what's my phone number again?
Fun Shoe
I'm looking for back up internet so we can still process credit cards in case our internet goes down. I've been looking at mobile wifi or satellite internet and mobile wifi seems to be the most affordable one.

Are there any other solutions out there?

unknown
Nov 16, 2002
Ain't got no stinking title yet!


Just use mobile/cell (lte) data unless you are really in a bad spot. Satellite will bring a whole load of new problems (high latenxy/etc) that you won't see on cellular.

Your company also probably already deals with cell companies and you can negotiate a deal for data plans most likely.

GreatGreen
Jul 3, 2007
That's not what gaslighting means you hyperbolic dipshit.

Revalis Enai posted:

I'm looking for back up internet so we can still process credit cards in case our internet goes down. I've been looking at mobile wifi or satellite internet and mobile wifi seems to be the most affordable one.

Are there any other solutions out there?

That seems to be the most budget friendly solution I've seen that's still respectable.

One company I've worked with lately uses a cellular router/wifi AP unit from Cradlepoint they seem to get a lot of use out of when they setup shop in temporary places. It's not the fastest thing around but it works in a pinch.

Moey
Oct 22, 2010

I LIKE TO MOVE IT
Look into Meraki as well. A Z3 would probably fit your needs for a firewall that can take a USB LTE modem for failover. They are pretty cheap and dead simple to manage.

Kazinsal
Dec 13, 2011



Moey posted:

Look into Meraki as well. A Z3 would probably fit your needs for a firewall that can take a USB LTE modem for failover. They are pretty cheap and dead simple to manage.

List price on a Z3 + 10 years of licensing (which is probably longer than it'll be in support for / than Cisco will keep the brand alive for) is $1395 USD, which means that actual pricing is probably half that.

That's pretty drat cheap for what you need.

Thanks Ants
May 21, 2004

#essereFerrari


See if you can swap your card terminal out for one with built-in LTE and make it all Somebody Else's Problem

Revalis Enai
Apr 21, 2003
<img src="https://fi.somethingawful.com/customtitles/title-revalis_enai.gif"><br>Wait, what's my phone number again?
Fun Shoe

Thanks Ants posted:

See if you can swap your card terminal out for one with built-in LTE and make it all Somebody Else's Problem

We got a portable one with LTE and it seems to only work half of the time. Also failure rate increase greatly the less charge it has.

I just signed up with Tmobile to see how it works out. 6GB should be more than enough for just processing credit cards.

codo27
Apr 21, 2008

I'm way out in the middle of nowhere (where I wanna be). Had to run out in search of dp-hdmi cables today. Choices are walmart and a tiny rear end Source in the middle of an equally lovely Home Hardware. Didn't think walmart would pan out so I went to the Source against my better judgement. In addition to the only suitable adapters or cables they had being 50-60+ bucks, they also had an aged PCI SoundBlaster, for the amazing price of 129.99.

Thankfully walmart did happen to have the cables I needed at a more reasonable 10 bucks a pop. How are there still monitors being built that only have HDMI and VGA? Obviously they are intended for home use, so why the gently caress are they here? (rhetorical)

Trastion
Jul 24, 2003
The one and only.
What does everyone use for remote support of clients?

I currently have to use GoToMeeting and it sucks. It's not even GoToAssist, just GoToMeeting as they use that for meetings too.

I want something that will allow me to elevate privileges so I can do admin stuff on the machine. GTM blocks all prompts from my view so I have to have the remote person do a lot.

Also if there is something that can keep connected throughout a reboot that would be nice instead of having to have the remote user reboot then rejoin the session. I suppose that might be a moot point if there is an unattended feature where I can just take control without user involvement.

I need something pretty cheap though as we are a small company and they aren't going to want to shell out a lot of money for this. IT only spends money after all...

Wizard of the Deep
Sep 25, 2005

Another productive workday

Trastion posted:

What does everyone use for remote support of clients?

I currently have to use GoToMeeting and it sucks. It's not even GoToAssist, just GoToMeeting as they use that for meetings too.

I want something that will allow me to elevate privileges so I can do admin stuff on the machine. GTM blocks all prompts from my view so I have to have the remote person do a lot.

Also if there is something that can keep connected throughout a reboot that would be nice instead of having to have the remote user reboot then rejoin the session. I suppose that might be a moot point if there is an unattended feature where I can just take control without user involvement.

I need something pretty cheap though as we are a small company and they aren't going to want to shell out a lot of money for this. IT only spends money after all...

Bomgar/BeyondTrust, or MS Teams. Bomgar is more robust, Teams is usually quicker (since they're already working in it).

Bomgar is not cheap, but drat is it bulletproof.

GreatGreen
Jul 3, 2007
That's not what gaslighting means you hyperbolic dipshit.
Bomgar is fantastic, I'll 2nd that.

Some people also use LogMeIn.

The Fool
Oct 16, 2003


Teams doesn’t do remote UAC.

Since op aready uses gotomeeting, gotoassist is solid and shouldn’t be hard to get in to.

We use Dameware, but it requires some self hosting to do non-vpn remote support.

Every one recommends Bomgar, but it’s price point can’t be ignored.

Don’t use teamviewer.

Like seriously, at this point I’d roll my own vnc infrastructure before using teamviewer if I had a choice about it.

Dans Macabre
Apr 24, 2004


Trastion posted:

What does everyone use for remote support of clients?

I currently have to use GoToMeeting and it sucks. It's not even GoToAssist, just GoToMeeting as they use that for meetings too.

I want something that will allow me to elevate privileges so I can do admin stuff on the machine. GTM blocks all prompts from my view so I have to have the remote person do a lot.

Also if there is something that can keep connected throughout a reboot that would be nice instead of having to have the remote user reboot then rejoin the session. I suppose that might be a moot point if there is an unattended feature where I can just take control without user involvement.

I need something pretty cheap though as we are a small company and they aren't going to want to shell out a lot of money for this. IT only spends money after all...

We use gotoassist and it Just Works.

MF_James
May 8, 2008
I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE

We use LMI, it's fine, better than most, comes up short in some areas, but I handle some remote support and a lot of remote server/network engineering and do not have problems.

Trastion
Jul 24, 2003
The one and only.
Thanks for the suggestions everyone. I will check a few of them out and see how I like them. Most seem to have a free trial period.

Dans Macabre
Apr 24, 2004


MF_James posted:

We use LMI, it's fine, better than most, comes up short in some areas, but I handle some remote support and a lot of remote server/network engineering and do not have problems.

how do you feel about antivirus that got you that amazing custom text

codo27
Apr 21, 2008

If you were buying a MFP what would you be looking for? What would you avoid? I've dealt a lot with Xerox at my previous job and they dont make sticks long enough for me to touch them with again. We did have good luck mostly with our HPs. Is Brother to be trusted at all? (Yes I know all printers are inherently garbage and the bane of our existence)

MF_James
May 8, 2008
I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE

codo27 posted:

If you were buying a MFP what would you be looking for? What would you avoid? I've dealt a lot with Xerox at my previous job and they dont make sticks long enough for me to touch them with again. We did have good luck mostly with our HPs. Is Brother to be trusted at all? (Yes I know all printers are inherently garbage and the bane of our existence)

Don't buy an MFP, lease it from a company, though I know you're living/working on tethered ice flows so not sure if there are leasing companies available out there...

I have clients with HPs and they seem fairly solid and I've had good luck with Ricoh's; Sharp printers are also not too bad and they offer managed services which are typically cheaper per print than competitors, but, again, the tethered ice flow problem.

Every printer I've had to deal with for more than "how does I scan" and "it won't print" (hint: it's out of paper) has been under a contract so take what I say with a grain of salt.

codo27
Apr 21, 2008

The volume is relatively low, so we are talking table top in most cases, we only have a few free standing bigger devices and those are leased.

MF_James
May 8, 2008
I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE

ohhh ok, I'd probably roll Brother if it were me, I could get you a model rec if you want.

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Boywhiz88
Sep 11, 2005

floating 26" off da ground. BURR!
OK, so I've got a dumb question/situation.

I have a client that's part of a commercial office building. We upgraded his network w/ an 8-port switch from a 5-port switch. It's at that time that I noticed the building's network is just wide open. I used an unmanaged switch in part because I assumed that wouldn't be the case, and because I didn't know any better. Quickly learned the difference when I got home and researched.

So, I want to swap it for them here so that I can setup a more secure network. I only want the Internet connectivity incoming and to push whatever through that so that their devices wouldn't show up on the building's network at large.

I wouldn't be able to affect anything but this switch, so no other modifications to the network would be available to me.

Would this be possible?

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