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grillster posted:Is this a standard one time password protocol or something proprietary? Assuming standard, there are other solutions for rolling six digit TOTP codes. If the person has an Android device but no commercial stores, then they can find an APK of either AndOTP or FreeOTP, or use a hardware key if a mobile device isn't ideal. You can also get non-mobile version, such as the one built into 1Password, depending on how much of a "second factor" you consider that to be.
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Sep 11, 2020 17:21
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Bob Morales posted:Better than a homemade ticket system I used at my last job... Tickets have priority other than high and urgent?
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Sep 11, 2020 17:34
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skooma512 posted:Tickets have priority other than "on fire" and "not (yet) on fire"? 
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Sep 11, 2020 17:35
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grillster posted:Is this a standard one time password protocol or something proprietary? Assuming standard, there are other solutions for rolling six digit TOTP codes. If the person has an Android device but no commercial stores, then they can find an APK of either AndOTP or FreeOTP, or use a hardware key if a mobile device isn't ideal. It's RSA securid, which has a client for just about every computing platform in existence. This is just a user thinking they can get around using it with the ITS TOO HARD ploy.
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Sep 11, 2020 17:40
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skooma512 posted:Tickets have priority other than high and urgent? Let's move those other ones to 'projects'
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Sep 11, 2020 18:37
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Bob Morales posted:top of the page was like 400 pixels tall I love this. It brings me joy for some reason. Even better would be to gradually shrink it and grow it by a few pixels throughout the year so it subtly swells and shrinks all the time.
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Sep 11, 2020 19:14
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Now do it with javascript so every user sees a different size based on their length of employment.
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Sep 11, 2020 19:34
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xzzy posted:Now do it with javascript so every user sees a different size based on their length of employment. This is some Picture of Dorian Gray-level  poo poo, right here.
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Sep 11, 2020 19:39
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capitalcomma posted:
I am bored and want to do something new. I feel like a broken record when they ask the same questions again and ask me to demo something that i have already done
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Sep 11, 2020 19:40
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RoboBoogie posted:I am bored and want to do something new. I feel like a broken record when they ask the same questions again and ask me to demo something that i have already done Is there anything you could be using this time to study for, whether for a cert or just for your own interest?
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Sep 11, 2020 21:19
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xzzy posted:Now do it with javascript so every user sees a different size based on their length of employment. Make it a function of the average age of the user's AD account and their manager's AD account.
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Sep 12, 2020 01:48
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skooma512 posted:Tickets have priority other than high and urgent? I used to set mine to 3 which triggered curiosity for the support guys. "What is this thing that isn't a 1 or a 5?"
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Sep 12, 2020 01:53
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I get more joy out of it than I should when I demote someone's "my file is missing" widespread critical tickets to a more reasonable "moderate" or "low" status. Level five is for enterprise wide major outages, champ. No one else cares about your config file so you don't get to aim that high.
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Sep 12, 2020 02:21
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It's the difference between "what is the priority of this for me" vs "what is the priority of this for the organisation". People don't like admitting that their work (and thus their self-worth) might be less than mission critical.
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Sep 12, 2020 10:23
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Can i just say a hearty 'gently caress you' to whoever asset Lenovo decided that USB flash drives should not be included in the standard list of bootable devices and they should be hidden away as an optional device type in the bios.
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Sep 12, 2020 20:21
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Jaded Burnout posted:You can also get non-mobile version, such as the one built into 1Password, depending on how much of a "second factor" you consider that to be. That's tied to the vault, though. So any device or computer you use that vault on will have access. Survives upgrades and moving to new devices. It's super nice.
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Sep 13, 2020 14:51
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Proteus Jones posted:That's tied to the vault, though. So any device or computer you use that vault on will have access. Survives upgrades and moving to new devices. It's super nice. Yeah, I mean, I use it, but I feel a little weird every time.
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Sep 13, 2020 15:27
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Agrikk posted:How do you even do that in PHP? I mean, simply talking to a database in PHP is a concurrent operation capable of multiple simultaneous connections. Yeah, but if you don't understand databases you just make your app lock the database with every connection.
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Sep 14, 2020 17:11
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Johnny Aztec posted:Is there anything you could be using this time to study for, whether for a cert or just for your own interest? Learn S4/HANA another customer went live last week. they gave us three new requirements that they forgot to mention, even after UAT. FML
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Sep 14, 2020 17:46
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This is how my Monday started:CollaborationServices posted:We are currently out of Office365 LICENSES for MOST new hires.
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Sep 14, 2020 18:15
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MOST
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Sep 14, 2020 18:21
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Good afternoon! T, Director of Clinical Services, started today and needs a laptop for her office. Thanks, B
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Sep 14, 2020 18:21
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skooma512 posted:Tickets have priority other than high and urgent? *clicks ticket dropdown, sees the singular option* AFFECTING PRODUCTION
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Sep 14, 2020 18:31
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Son of a bitch when did join.me go pay only? I need to help family members out once in a blue moon and as I try to today I am learning that one simple tool no longer exists. Does anything nice and easy/point and click exist to replace it? cr0y fucked around with this message at 20:02 on Sep 14, 2020 |
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Sep 14, 2020 19:59
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cr0y posted:Son of a bitch when did join.me go pay only? I need to help family members out once in a blue moon and as I try to today I am learning that one simple tool no longer exists. If it's Windows 10, the built-in "Quick Access" should do the trick, but you will need a Microsoft account to start the session. As long as you can rely on the person on the other side to click through UAC prompts. Also got TeamViewer, it is free for personal use. Chrome Remote Desktop Support is worth looking at as well. https://remotedesktop.google.com/support
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Sep 14, 2020 20:01
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^^^^^  cr0y posted:Son of a bitch when did join.me go pay only? I need to help family members out once in a blue moon and as I try to today I am learning that one simple tool no longer exists. People have mentioned W10 Quick Assist in the past. edit: I'm slower than Internet Explorer, need a name change to Netscape 4.0  alsoedit: friends don't let friends use Teamviewer.
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Sep 14, 2020 20:02
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I thought TeamViewer went strictly pay only but now they have some free license now? I am happily out of the end user support business and I come back to it for one day and all my normal tools are obsolete 
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Sep 14, 2020 20:15
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cr0y posted:I thought TeamViewer went strictly pay only but now they have some free license now? I am happily out of the end user support business and I come back to it for one day and all my normal tools are obsolete TeamViewer has been free for personal use for a very long time. Super Soaker Party! posted:alsoedit: friends don't let friends use Teamviewer. This. Teamviewer has had a couple really big security problems in the last 5 years and didn't handle them very gracefully.
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Sep 14, 2020 20:17
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I'm a fan of Chrome Remote Desktop for family support. On another note, not pissing me off: the "New Conversation" button replacing the text line in Microsoft Teams. Good UX decision, Microsoft.
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Sep 14, 2020 20:41
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Thanatosian posted:I'm a fan of Chrome Remote Desktop for family support. Before I say this, I'll mention that I'm mostly on the side of Teams is good (I know we've had a bunch of splits on that view when it's come up). I wish they'd allow custom smilies and better GIF sources, but whatever that's fluff. HOWEVER. Does anyone else have issues with Teams not registering Enter presses in a timely fashion? As in, I'll type a quick message, hit enter, type another message, and Teams will have failed to register the Enter before it registers the second message, so I get some weird fragment of the second message attached to the first, and ending randomly in the middle of the second message with the rest of the second message showing up in the typing box. My machine is 2-3 years old, but it's got a lot of RAM etc. and the CPU's not stressed so I don't think it's a machine problem even with Chrome chewing up 4 GB. It just seems to be Teams being slow at registering Enter keypresses to send messages, which is....really pissing me off.
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Sep 14, 2020 21:06
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Yeah. happens here on my i5-86xx and 8GB RAM workstation. Teams sucks assholes
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Sep 14, 2020 21:24
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It's more like a electron issue than teams per se, Discord does the same poo poo when there is a lot of messages/channel refresh going around.
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Sep 14, 2020 21:50
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The Fool posted:This. Teamviewer has had a couple really big security problems in the last 5 years and didn't handle them very gracefully. If you're just using it with their Quick Support agent that doesn't install anything, I don't really see any risks. Also they are the only remote support vendor integrated into Intune. 
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Sep 14, 2020 23:56
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The Fool posted:TeamViewer has been free for personal use for a very long time. Teamviewer will flag your account for work use randomly as a tool to get you to buy it. They will not remove the flag no matter how often you email them. They also suck at security.
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Sep 15, 2020 01:02
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Today I found out that Events with Recurrence on SharePoint will not be displayed in the web parts and that Microsoft doesn't see a need to change it.  Also  at seeing all the fun features in Office 365 that we can't get because we're a GCC tenant.
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Sep 15, 2020 01:19
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I remember working at one of Canada’s largest companies, where we used unlicensed personal copies of Teamviewer as our official Remote Desktop support software. To support tens of thousands of employees, all over the world. that place was such a shitshow.
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Sep 15, 2020 02:00
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Cat Army
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Company: We are moving to php 7 Also Company: lol our code might as well be php 4 we don't even do safe sql statements
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Sep 15, 2020 13:54
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So the ceiling had a pipe leak and it took out a wifi AP two weekends ago. Replaced it, and guess what? There is water all over the ceiling tiles and dripping on the floor. Parts of the tiles are missing and there is a bucket trying to catch water from the dripping. Ugh.
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Sep 15, 2020 14:08
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Bob Morales posted:Good afternoon! I've always wondered if making an HR annual training be "watch an IT tech create a new user profile and provision and setup a laptop from flattened" would actually be effective at making them realize that it's a thing that takes time.
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Sep 15, 2020 14:21
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JohnCompany posted:I've always wondered if making an HR annual training be "watch an IT tech create a new user profile and provision and setup a laptop from flattened" would actually be effective at making them realize that it's a thing that takes time. I'm sure they are over there in payroll on Friday saying "Hey John started this week, can you cut him a check?"
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Sep 15, 2020 14:56
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