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Dirt Road Junglist posted:Fun waking up two days in a row to messages saying the VPN went down during European business hours, followed by a message saying, “please remember to disconnect from the VPN after authenticating with [video collab software] so the bandwidth used won’t cause the VPN to jam up.” Yes, but they might require traffic to go back to the home office for filtering/monitoring purposes.
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Sep 9, 2020 17:19
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I feel like doing a full tunnel now is just a losing battle - you're putting a huge amount of load on your VPN services and you need massive connections to keep up with the speed that people's home broadband is going to try and pull things down at. If you want to maintain an environment where everything goes through your firewalls then I think virtual desktops are the way to go for that.
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Sep 9, 2020 17:36
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It's wild hearing about FireEye as a piece of ubiquitous infrastructure, I worked there when it was a startup barely surviving. Got laid off when they made a hail mary play to fire all their QA and half their devs to make their numbers look good enough to get like a Q round of financing Guess it worked
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Sep 9, 2020 19:09
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angry armadillo posted:Right, time to moo've on Thank you, and I regret having to read all that.
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Sep 10, 2020 00:00
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Data Graham posted:It's wild hearing about FireEye as a piece of ubiquitous infrastructure, I worked there when it was a startup barely surviving. Got laid off when they made a hail mary play to fire all their QA and half their devs to make their numbers look good enough to get like a Q round of financing
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Sep 10, 2020 00:49
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CLAM DOWN posted:Thank you, and I regret having to read all that. My takeaway is the gratitude I have for the existence of VPNs when making uncomfortable Google searches.  Everyone is hitting me up for new hardware right now. I can't even get a good quote from Dell because the education system has so severely stressed the supply chain, and because Dell has decided to take six weeks to get our new sales rep to the point of actually selling us things. I really wish people would accept this explanation for what it is instead of whining at me daily about the new laptop they neeeeeeddddddd. My CIO is pushing as hard as he can, stop fussing and just wait like the rest of us.
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Sep 10, 2020 01:10
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Arquinsiel posted:If you're paying for FireEye you may as well tell the NX to isolate the device and talk it up for next year's security budget. If I had my way, I'd pull SEP and fireeye, and make NetOps isolate the labs from drat near everything, make it a bastion. It's not practical, but I would like fireeye to stop loving with instrument control software.
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Sep 10, 2020 02:40
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I got a voicemail today, "Is there a reason that some emails are blocked by the filter?", no additional info. Yes, there is.
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Sep 10, 2020 03:47
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mllaneza posted:If I had my way, I'd pull SEP and fireeye, and make NetOps isolate the labs from drat near everything, make it a bastion. It's not practical, but I would like fireeye to stop loving with instrument control software.
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Sep 10, 2020 04:10
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Arquinsiel posted:Yeah, the client I was at had NX installed on *everything* and there was some small software vendor who set off the alarms across the estate like clockwork every month. It was not a small estate. I am so grateful to our Data Protection team. We've got an exception group applied to all the lab machines that's into three figures worth of line items (folders, binaries, file types, network ports). It's just that sometimes fireeye does something stupid on something. My real nightmare though, is someone in Global Security dropping the "Prohibit connection to non-domain networks when connected to domain authenticated network" on my research OU or mass-firewalling 192.168.0.0/16. That's literally hundreds of instruments. Major Incident waiting to happen. It was a fun problem when it was one laptop and a bar-code printer. The wifi (authenticated domain network) adapter would turn off if you plugged in the printer. It's a USB printer. I did some digging into the drivers on the principle that you can almost always do no harm with a driver update. Turns out that is was a USB-A plug on the business end, but internally it was a USB-Ethernet controller. I guess internally it used TCP/IP to talk amongst itself. Weird architecture, and one of our senior scientists apparently re-wrote their original print driver. The printer was fine mechanically but oh God, why make it the way they did ? That was a very special episode of "Printers Are the Devil". Oh, and it was used in labeling sensitive materials for transport so it was a GSP device/ Which means some poor SOB had to Validate the loving thing.
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Sep 10, 2020 04:54
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Knormal posted:I got a voicemail today, "Is there a reason that some emails are blocked by the filter?", no additional info. Please tell me that quote:Yes, there is. Was your entire response.
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Sep 10, 2020 17:29
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my cat is norris posted:Bestiality isn't one of those crimes where the Clery Act requires you to report anything. If the acts were discovered to have occurred in campus, that might be a different story. Even then... drat, now I have that on my history too. I do find it very weird that owning/viewing is legal is almost every state. I would have thought it would be like child porn, consumption is punished so as to discourage production/distribution.
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Sep 11, 2020 01:56
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Proteus Jones posted:drat, now I have that on my history too. Bestiality, it turns out, is one of those things that doesn't have many laws against it. Probably because until recently it was just gross, but not something harmful
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Sep 11, 2020 16:05
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RFC2324 posted:Probably because until recently it was just gross, but not something harmful CRISPR really is a double-edged sword isn't it?
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Sep 11, 2020 16:15
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gguuuyyyyys i only looked that poo poo up so i would know what was legally required if i should end up in a similar situation let's stop talking about it though pleaseSchadenboner posted:CRISPR really is a double-edged sword isn't it? 
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Sep 11, 2020 16:24
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my cat is norris posted:Clery Act  my cat is norris posted:mandatory reporters  Clery reporting got dumped on me at $LASTJOB because "The statistics come from the computer" Thanks for the flashbacks. CollegeCop fucked around with this message at 16:59 on Sep 11, 2020 |
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Sep 11, 2020 16:54
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Sarern posted:Please tell me that The end result turned out to be that the PII filter was working as intended, so I didn't have to do anything beyond try to explain encrypted email to the user.
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Sep 12, 2020 22:06
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A ticket came in:quote:WHY DIFFERENT COMMUNICATIONS That's it. That's the whole ticket.
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Sep 15, 2020 16:15
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Telex them back in response
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Sep 15, 2020 16:25
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larchesdanrew posted:A ticket came in: Are you running Skype and Teams side by side?
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Sep 15, 2020 16:28
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The Fool posted:Are you running Skype and Teams side by side? Nope. It's a small animal hospital with about 6 employees that share 3 computers between them. I found a screenshot of their desktop attached. It does not help clear up the mystery at all.
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Sep 15, 2020 16:40
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larchesdanrew posted:Nope. It's a small animal hospital with about 6 employees that share 3 computers between them. oo, do they run avimark?
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Sep 15, 2020 16:43
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larchesdanrew posted:Nope. It's a small animal hospital with about 6 employees that share 3 computers between them. Maybe the dogs and cats there are trying to communicate with eachother?
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Sep 15, 2020 16:45
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Please implement a single animal communication standard, as MOIP and WOIP are incompatible and are causing crossbark issues.
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Sep 15, 2020 17:03
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Kurieg posted:Please implement a single animal communication standard, as MOIP and WOIP are incompatible and are causing crossbark issues. That's what you get for still using CAT5
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Sep 15, 2020 18:13
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Kurieg posted:Please implement a single animal communication standard, as MOIP and WOIP are incompatible and are causing crossbark issues. For all the pings and fingers and jitter and chatter, I’m surprised there aren’t more animal metaphors in IT.
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Sep 15, 2020 18:37
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A ticket came in. "MY USB MICROPHONE AND HEADPHONE (CTIA 3.5 COMPATIBLE) DON'T WORK WHEN I'M ON A TEAMS CALL AND CONNECTED TO VMWARE THIS IS AFFECTING PRODUCTION." "Hi, are you running Teams directly on your laptop, or inside your VMWare session?" "Inside VMWare; please change the configuration to pass my USB microphone and 3.5 CTIA-compatible headphone set through." "You can attend a meeting with Teams directly on your laptop while connected to VMWare and interacting with that machine." "But I attended Teams meeting through VMWare while at $otherjob!" "This isn't $otherjob; we don't have the bandwidth available to run VoIP meetings in VMWare. I'll make a request with the network guys to change this configuration for you if you insist, but don't hold your breath." "...I'll just run Teams on the laptop."
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Sep 15, 2020 18:43
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I got one today for a user who couldn't turn on their camera in a Zoom meeting. They didn't click Allow on the Chrome webcam prompt.
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Sep 15, 2020 19:30
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Canuck-Errant posted:I got one today for a user who couldn't turn on their camera in a Zoom meeting. tbf, thats generally a good idea
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Sep 15, 2020 19:37
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lady's internet was slow because she's been maxing her up connection for literally 3 days straight trying to send a single thing with Outlook lady what the gently caress did you attach to that
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Sep 15, 2020 21:43
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Canuck-Errant posted:I got one today for a user who couldn't turn on their camera in a Zoom meeting. I had a good one where a user somehow managed to specifically deny camera/mic permissions under Windows 10 Privacy settings for JUST Skype and Teams. That took me a minute to figure out, because the device would appear to work just fine for literally everything else, except no picture or sound would work on Skype. Of course they denied doing it after going on an hour long  rant about the government and computers spying on their every move.
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Sep 15, 2020 22:10
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My internet was slow due to my wife's employer enabling this: *we have lovely rural internet and the modem starts puking if we max out uploads.
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Sep 15, 2020 22:16
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That's actually what I thought it would be when I saw the upload running maxed for that long and was caught really off guard by it being a monster attachment
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Sep 15, 2020 22:24
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Shugojin posted:lady's internet was slow because she's been maxing her up connection for literally 3 days straight trying to send a single thing with Outlook
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Sep 16, 2020 13:24
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The best part is that it will spend all that time uploading, hours and hours, just to get a note from the server 10 seconds later telling them it was rejected.
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Sep 16, 2020 17:55
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larchesdanrew posted:A ticket came in: That sounds like a Gundam OP title https://www.youtube.com/watch?v=oNJ4aBoRipg
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Sep 16, 2020 19:29
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GnarlyCharlie4u posted:Of course they denied doing it after going on an hour long I disabled my camera in Device Manager a week into WFH. When they put an AC unit in my room is when I'll be concerned with what I'm wearing at work.
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Sep 17, 2020 05:07
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22 Eargesplitten posted:I disabled my camera in Device Manager a week into WFH. When they put an AC unit in my room is when I'll be concerned with what I'm wearing at work. yeah, this is the correct route if you have the access to do it
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Sep 17, 2020 05:36
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RFC2324 posted:yeah, this is the correct route if you have the access to do it And there's always tape if you don't.
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Sep 17, 2020 06:27
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One of my more ...direct... Co-workers decided to physically remove the camera. To his credit he actually opened the case up and de-soldered the camera so. Yeah. I just use electrical tape.
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Sep 17, 2020 07:40
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