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LethalGeek posted:I remember when having a ping that was in the double digits was an amazing thing that gave me a massively unfair advantage in Quake type games. Spoiled rear end kids. I guess I've been out of PC FPS games for too long because the last time I played one, as long as I was double digits I was fine. So I guess I'm wrong. however: Biowarfare posted:in all seriousness the csgo official server network can nearly guarantee sub-20 or 30 ms anywhere in the lower 48 (probably sub-5 to 10ms if you are in a major city like LA or Dallas) unless your network is literal dogshit, that includes even singlehomed cogent, so something seems horribly wrong. they are open peering on any IXP also. even I have a peering session with valve's AS32590 for my network of 4 people that play counterstrike It's a private server and the only peer they offer would actually make things worse. I sent it up the internal chain anyway because I sure as hell can't figure out why it's routing weird. My BGP isn't good enough yet. I'm just grumpy that I wasted 3 hours on this and it blocked me from getting coffee.
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Oct 30, 2020 05:21
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Is playing CSGO part of the job? I am so confused why anyone is worrying about that kind of latency in the office. Are you one of the folks working at twitch?
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Oct 30, 2020 05:23
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Sickening posted:Is playing CSGO part of the job? I am so confused why anyone is worrying about that kind of latency in the office. Are you one of the folks working at twitch? I think Renegret works for an ISP. It's a customer complaining about latency.
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Oct 30, 2020 05:24
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For example my ping to the NA FFXIV servers are 25ms at the most, ie ~2 frames. If you're a modern person playing shooters or fighting games every single frame really can count. Still, spoiled little shits. Tons of people can't even properly perceive time at that scale even with a lot of visual indicators.
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Oct 30, 2020 05:30
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LethalGeek posted:For example my ping to the NA FFXIV servers are 25ms at the most, ie ~2 frames. If you're a modern person playing shooters or fighting games every single frame really can count. The solution to this is rollback netcode and more fighters need to implement it.
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Oct 30, 2020 05:31
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Proteus Jones posted:I think Renegret works for an ISP. It's a customer complaining about latency. yeah It's something that comes up from time to time and 9 times out of the 10 it's stupid bullshit. Though nothing will top when the Pokemon games on the switch took down everyone's home networks. Unfortunately the one time I chose to post about it, it wasn't stupid bullshit, I'm just grumpy as gently caress. LethalGeek posted:For example my ping to the NA FFXIV servers are 25ms at the most, ie ~2 frames. If you're a modern person playing shooters or fighting games every single frame really can count. Yeah. I still don't believe that 70ms is unacceptable, just merely not great, and just imagine the kind of person it takes to escalate that to insane levels of corporate so high up I'm not even supposed to talk to them without going through my boss first. The FFXIV servers are west coast, I'm east coast, on a good day I get 70ms. Granted it's an MMO so it's more susceptible to latency than an FPS but, still, not unplayable.
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Oct 30, 2020 05:44
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Renegret posted:As an ISP network admin I have found my new mortal enemy When I was 14 you bet I complained to my poo poo, small microwave ISP about their network being garbage. Arguing with the one tech support guy who was employed there is what convinced me to start doing IT things. You bet I circumvented him too and directly emailed the technical contact listed for the ASN. Looking now on Peeringdb: this isp has for their peering one 10gbps one 1gbps as their peering links for their /16 worth of advertised public address space. I hope nobody wants to watch netflix in the evening on their 160kbps share in the year 2020
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Oct 30, 2020 05:44
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Renegret posted:
It's like I am in the best position to sympathize with the poor gamer trying to get any tiny little advantage they can get and I'm still going "...chill out" and totally on board as the IT person who wants to tell them to piss off.
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Oct 30, 2020 05:53
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Legit makes me mad. Is your business so lovely and unprofitable that you can't throw HE like, 2000 usd a month for their budget 10gbps links and double your bandwidth for your 65k customers. You get a 1gbps termination in edmonton, and then 10gbps in seattle. Want to hit the east coast? Eat poo poo, you get to travel an extra 500-2000km first. I almost want to know what the situation was like in the year 2010 when their bandwidth cap was 30gb a month.
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Oct 30, 2020 05:54
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Methanar posted:Legit makes me mad. Is your business so lovely and unprofitable that you can't throw HE like, 2000 usd a month for their budget 10gbps links and double your bandwidth for your 65k customers. Then some drunk driver hits a utility pole, knocks out your 10gig, and your entire company goes out for 12 hours. In it's rush to repair, AT&T temps the fiber and leaves it on the ground, where someone runs it over with a lawn mower 3 days later.
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Oct 30, 2020 06:06
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Kurieg posted:The solution to this is rollback netcode and more fighters need to implement it. Eh, anything more than 3 or 4 frames at most turns into a some janky rear end poo poo for the person with the higher latency. So 70ms would be painful if you're playing against someone with 15ms. That being said rollback with matchmaking that includes latency in it's algorithm is good.
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Oct 30, 2020 06:27
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Renegret posted:Then some drunk driver hits a utility pole, knocks out your 10gig, and your entire company goes out for 12 hours. Nice unintended consequence for us phone jockeys when I worked for an ISP: our phones were voip over our own network, so when our upstream connection went down no customers could call us 
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Oct 30, 2020 08:44
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dragonshardz posted:Yeah, that's a fun concept to explain. Technically we have the ability to touch everything, but ethically we don't unless there's a specific business need or permission is given.
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Oct 30, 2020 08:54
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Wait you mean e-mails not a mark all as read high score?
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Oct 30, 2020 08:58
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Jaded Burnout posted:Nice unintended consequence for us phone jockeys when I worked for an ISP: our phones were voip over our own network, so when our upstream connection went down no customers could call us
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Oct 30, 2020 09:32
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Jaded Burnout posted:Nice unintended consequence for us phone jockeys when I worked for an ISP: our phones were voip over our own network, so when our upstream connection went down no customers could call us I deal with 3 small ISPs at work that are like this. If there is an outage, and you can't call them, welp... you know what the problem is then!
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Oct 30, 2020 16:57
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stevewm posted:I deal with 3 small ISPs at work that are like this. Working as designed, honestly.
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Oct 30, 2020 17:05
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Motronic posted:Working as designed, honestly. I actually find in comforting in a way. I know the problem is not on our end and I don't need to worry about it. I'm sure they are working on the problem.
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Oct 30, 2020 18:08
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From the other side of the headset it involves everyone going "whoa what happened?", catching each other's eyes, then calling over to the network bods. It's like when you do IT for a place with on-site servers and all the power cuts out, nobody has anything to do except IT who suddenly have a bunch of racks and UPSes to care for.
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Oct 30, 2020 18:11
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Jaded Burnout posted:It's like when you do IT for a place with on-site servers and all the power cuts out, nobody has anything to do except IT who suddenly have a bunch of racks and UPSes to care for. this made me twitch thinking about generator cutovers
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Oct 30, 2020 18:42
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Collateral Damage posted:"Why would I want to read your email? I don't even read my own." Yeah it's really one part ethics to one part ain't give a gently caress about your vacation photos, Karen.
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Oct 30, 2020 18:55
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Moved a WordPress site today for a customer onto a non-poo poo host. Web hosting isn't something we offer and we tend to limit our involvement to putting the correct DNS entries in and then calling it a day, but I had a bit of spare time today and I didn't mind helping. Had them sign up to a WP Engine account, used the built-in migration tool (they license BlogVault) and it brought everything over and then went off and got a Let's Encrypt SSL cert sorted out. A+ would use again.
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Oct 30, 2020 21:34
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Yah, all of our sites are hosted wpengine. It’s painless enough that I only need to help the communications/marketing people about once a month.
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Oct 30, 2020 21:41
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stevewm posted:I deal with 3 small ISPs at work that are like this. Lol it's me, I'm the guy in the OP I've had only 1 GAMER to deal with and he was actually fixable once I found out that it was packet loss and being disconnected from specific game servers but for the like 3 months his mother was the one talking to us all she said was "his computer disconnects" which isn't really our problem
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Oct 30, 2020 21:44
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The Fool posted:Yah, all of our sites are hosted wpengine. It’s painless enough that I only need to help the communications/marketing people about once a month. I didn't pay that much mind to people talking about how it's more expensive than the internet's favourite host of the moment provided by a guy running cPanel on an old PowerEdge - the hosting costs are miniscule compared to the agency costs of making a site that you'd actually want people to visit, and the automatic patching with backups and rollback make it worth the price of admission.
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Oct 30, 2020 21:47
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I really feel for the ISP guys, gently caress, having to troubleshoot an issue when the end user is like "Oh you mean that's not a cupholder?" is awful.
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Oct 30, 2020 23:37
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Thanks Ants posted:running cPanel on an old PowerEdge you mean a used supermicro with an outdated ipmi exposed to the public internet
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Oct 31, 2020 01:25
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orange juche posted:I really feel for the ISP guys, gently caress, having to troubleshoot an issue when the end user is like "Oh you mean that's not a cupholder?" is awful. Customer facing ISP support is its own special level of hell. I once spent 30 minutes trying to get someone to type their password to connect. It wasn’t that they didn’t use the correct password - they didn’t know what to enter in each field and then couldn’t find it  I think it ended up being a 90 minute call to get them connected, but at least they were nice. The most entertaining customer we had was legit schizophrenic and was convinced the FBI was hacking into her dialup computer at night to leave pictures of decapitated mice.
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Oct 31, 2020 01:32
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duffmensch posted:Customer facing ISP support is its own special level of hell. I once spent 30 minutes trying to get someone to type their password to connect. I mean were they leaving pictures of decapitated mice?
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Oct 31, 2020 01:37
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duffmensch posted:The most entertaining customer we had was legit schizophrenic and was convinced the FBI was hacking into her dialup computer at night to leave pictures of decapitated mice. Their cat was pretty smart.
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Oct 31, 2020 01:54
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orange juche posted:I mean were they leaving pictures of decapitated mice? I didn’t hang around on the line to ask but I found her site on Archive.org: Wiolawa
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Oct 31, 2020 02:06
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duffmensch posted:Customer facing ISP support is its own special level of hell. I once spent 30 minutes trying to get someone to type their password to connect. Way back before I got hired we had a guy with a diaper fetish who would get off on tricking people to see pictures of himself in a diaper. So he'd set his desktop background picture as said diaper selfie, call in, and say whatever he had to for the rep to remote into his computer. He single handedly caused process change requiring reps to blank out backgrounds and eventually earned a note on his account to not engage and immediately call a supervisor. Getting a call from him was seen as a rite of passage for new people. It's pretty impressive to gain that amount of notoriety when you have several million customers if you ask me. Also impressive that people like me who never worked in the call center still hear about him 10-15 years later.
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Oct 31, 2020 02:14
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Our old call center manager used to get gifts of underwear and sex toys around Christmas from customers. Our old DBA married her and they moved to a cabin in the sticks of northern Wisconsin.
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Oct 31, 2020 02:16
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Renegret posted:Then some drunk driver hits a utility pole, knocks out your 10gig, and your entire company goes out for 12 hours. This is only two sentences, but it has the energy of that B4CT0M (sp) effortpost about trains and accidents, where his train hits a truck grounded on a rail crossing where the undocumented truck driver vanishes into thin air while he as the conductor eventually drowns in 200 gallons of latrine fluid before his body is burned to a crisp, and it's announced that the conductor had traces of weed in his system from an edible he ate three weeks before so he's blamed for the accident. ...Now I kind of want someone to write the equivalent post for an IT disaster like the AWS remirroring storm from, uh, maybe 2015?
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Oct 31, 2020 06:33
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Renegret posted:Wait you mean e-mails not a mark all as read high score? My boss likes to brag about how many unread emails he has. I'm like dude that just means you're probably not doing your job.
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Oct 31, 2020 06:47
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duffmensch posted:I found her site on Archive.org: Wiolawa I'd hate to be her neighbour.
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Oct 31, 2020 07:48
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BastardAus posted:I'd hate to be her neighbour. I don't think bunkers have neighbours.
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Oct 31, 2020 08:23
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GnarlyCharlie4u posted:My boss likes to brag about how many unread emails he has. I used to try to keep up but it only led me down the path of madness. As of this post I have 4205 unread e-mails and I last marked all as read on Tuesday evening. That's AFTER I have a bunch of rules set to make a bunch of stupid, useless reports as read on receipt. I have a gazillion rules set up to sort it as well as I can and to put anything sent directly to me in it's own bucket, as well as anything sent from my supervisor or higher. Past that, I just give everything a skim when I come into work and only handle things that come in while my rear end is in the seat. I thought it would get better when I switched departments but somehow it got even worse. Renegret fucked around with this message at 09:23 on Oct 31, 2020 |
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Oct 31, 2020 09:19
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Weatherman posted:sfwarlock, how did you end up going with Gentle Ben and his Incredible Buffoonery? Huh, coulda sworn I wrote this up. Maybe I got half done and ADHDed off and never hit Submit. I've been away from forums due to having a small mental breakdown about health things and election things and being pretty sure I'm getting set up to be cut loose in the new year. BUT - A couple days after my last update we all got an email from Laidback Larry with a lot of management about openness, transparency, honesty, etc. At the end, he put something like "If you take away nothing else from this email, take this: do not lie to me. If you do, and I find out, I don't have a lot of options." Ben was no longer employed as of that morning. I resisted the urge to say WE GOT 'IM! Meanwhile, we're hiring to replace the new guy, again. Guess whose resume was on top of the pile for me to look at? Marvin Graystache, of unlamented memory! I returned it with "I worked with him at xxx. I do not recommend hire."
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Oct 31, 2020 11:00
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Is this the link you meant? https://forums.somethingawful.com/showthread.php?threadid=3571852&userid=122527&perpage=40&pagenumber=4#post475610267 Also, that guy reminds me of an old boss of mine.
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Oct 31, 2020 13:17
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