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Problem description: Hello, I recently got a new computer as a gift from a friend but after putting it together I am unable to get windows installed, it gets to the win10 logo then just hangs there indefinitely. I put together the parts in pcpartpicker and noticed two warnings, one that the psu he got me doesn't have a 4 pin connector, but pcpartpicker says it may not be necessary (i'll probably replace it eventually anyway) and also pointed out an issue about the cpu and the tuf board bios. I also noticed the DRAM light is lit up yellow when it's powered on. Attempted fixes: I have tried multiple things for the DRAM light, tried resetting cmos by taking the battery out and putting it back in, trying one stick of RAM, different slots, took out the gpu, and took out the m.2 storage. I have also tried several different flash drives for the Win10 media tool. Recent changes: None -- Operating system: Win10 System specs: PCPartPicker Part List CPU: AMD Ryzen 5 5600X 3.7 GHz 6-Core Processor ($329.99 @ Adorama) CPU Cooler: Cooler Master MASTERLIQUID ML240L RGB V2 65.59 CFM Liquid CPU Cooler ($69.99 @ Newegg) Motherboard: Asus TUF GAMING X570-PLUS (WI-FI) ATX AM4 Motherboard ($191.99 @ Amazon) Memory: G.Skill Trident Z RGB 16 GB (2 x 8 GB) DDR4-3600 CL18 Memory ($119.99 @ Newegg) Storage: Western Digital Blue SN550 1 TB M.2-2280 NVME Solid State Drive ($104.99 @ Amazon) Video Card: MSI GeForce RTX 3060 Ti 8 GB VENTUS 2X OC Video Card Case: Fractal Design Meshify C ATX Mid Tower Case ($98.98 @ Newegg) Power Supply: Corsair CXM 650 W 80+ Bronze Certified Semi-modular ATX Power Supply ($75.99 @ Best Buy) Location: What country are you in? USA I have Googled and read the FAQ: Yes
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# ? Mar 4, 2021 03:46 |
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# ? Apr 18, 2024 20:52 |
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That PSU is on the weak side to be used with a 3060 GPU but that probably isn't the issue if you can't get W10 to install using onboard video. Are you able to get into the BIOS itself? If so, you could try booting from Linux on a flash drive and seeing if that worked: https://www.fossmint.com/best-linux-distros-to-install-on-usb/ That would narrow the issue down to being a storage drive/W10 install issue or to a more general hardware problem.
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# ? Mar 4, 2021 23:24 |
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Thanks for the suggestion, and I am able to get into BIOS. Unfortunately when I tried to boot linux (mx) it went to a black screen and nothing happened. I did notice my BIOS are out date, so I could try updating that?
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# ? Mar 5, 2021 04:25 |
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MacheteZombie posted:Thanks for the suggestion, and I am able to get into BIOS. Unfortunately when I tried to boot linux (mx) it went to a black screen and nothing happened. I did notice my BIOS are out date, so I could try updating that? Yeah, updating to the latest BIOS could fix the issue.
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# ? Mar 5, 2021 06:44 |
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Thanks for your help. It ended up being the out of date BIOS which was an easy fix!
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# ? Mar 8, 2021 02:20 |