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Pile Of Garbage posted:That's why you, or rather your employer/customer, pays for enterprise kit with support so that the liability is shifted up to the vendor. This right here. Like hell if I’m gonna deal with incredibly proprietary technology that is the core of our infrastructure without someone to point the finger or have a ticket in with if something is wrong.
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Apr 18, 2021 01:44
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devmd01 posted:This right here. Like hell if I’m gonna deal with incredibly proprietary technology that is the core of our infrastructure without someone to point the finger or have a ticket in with if something is wrong. Seconding this. Certain things I'll always make sure we have a good/active support contract with. And I stay chummy with our account managers so they can escalate if/when poo poo hits the fan.
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Apr 20, 2021 19:08
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Vulture Culture posted:Maybe slightly worse off? We were the drivers of all those resolutions. My team and I spotted the SONAS regression by ingesting 1 TB of time series metrics on NFS mounts from a compute cluster until we found a correlation between a running job and nfslock latency and chased it with the upstream developers directly. We found the 2 TB LUN regression doing a DR test. I once reported a different storage bug to VMware in which I had the specific patch release where the bug was introduced, a description of the precise area of the code where the bug lived, and an explanation of what the logic error was, and there was no fix made available for eight months. Quoting as it got lost at the end of the last page and Vulture Culture raises a really good point. Vendors only ever test hardware and software against a certain % of possible config/interop scenarios with the list of scenarios being sorted by how common they are. This means that for the most part the vendor's product will work as expected in a standard reference config. However the moment you start to do anything even slightly unusual you can begin to encounter issues. Also that % of scenarios the vendor tests against varies from vendor to vendor and from product to product. Cisco is a good example as they go to complete poo poo the moment you go near any of their virtual software offerings (UC and Firepower, also that one component they had which was Python and ran on Windows Server, took me a three-month TAC call to work out why it wouldn't work with our wildcard certificate). So yeah, like Vulture Culture said support isn't a panacea because the moment you start moving into somewhat-uncommon use cases, which you inevitably will when using a product at scale, you will inevitably start encountering issues.
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Apr 21, 2021 11:53
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You're not getting it, regardless of whether they can fix the problem, you always need someone else to point the finger at. This is blameshifting 101 and keeps you employed haha
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Apr 22, 2021 15:51
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GrandMaster posted:You're not getting it, regardless of whether they can fix the problem, you always need someone else to point the finger at. This is blameshifting 101 and keeps you employed haha Pile Of Garbage posted:That's why you, or rather your employer/customer, pays for enterprise kit with support so that the liability is shifted up to the vendor. Imagine where you'd be if you had no vendor support in the incidents you described?  Edit: I was quoting Vulture Culture's post because it raised a good point in that while yeah you can defer liability and responsibility to the vendor depending on the problem you can still end up investing an extreme amount of time in helping them to reach a resolution. Pile Of Garbage fucked around with this message at 16:14 on Apr 23, 2021 |
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Apr 23, 2021 14:31
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Pile Of Garbage posted:
This is definitely true with regards to investing time reaching a resolution but at the end of the day, in the corporate world, placing the responsibility on the vendor to provide a positive outcome is key to long-term job stability. I've identified several issues over the years, the biggest one off the top of my head was a serious SVC metromirror issue that led to data corruption. IBM released a version revision and I had a feather in my cap in the eyes of management.
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Apr 23, 2021 19:28
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I wonder how many people got fired for buying IBM lmao
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Apr 23, 2021 19:37
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Methanar posted:I wonder how many people got fired for buying IBM lmao I mean, it's a meme in IT and also absolutely true. The same could really be said for other vendors, like EMC etc.
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Apr 23, 2021 19:45
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Kaddish posted:This is definitely true with regards to investing time reaching a resolution but at the end of the day, in the corporate world, placing the responsibility on the vendor to provide a positive outcome is key to long-term job stability. I've identified several issues over the years, the biggest one off the top of my head was a serious SVC metromirror issue that led to data corruption. IBM released a version revision and I had a feather in my cap in the eyes of management. Is that not just what I said? I feel like I'm going insane here. If you just wanna post about war stories then poo poo do it no need to talk it into the convo we all love to read that poo poo 
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Apr 23, 2021 20:31
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Pile Of Garbage posted:Is that not just what I said? I feel like I'm going insane here. If you just wanna post about war stories then poo poo do it no need to talk it into the convo we all love to read that poo poo Yes, I was affirming what you posted.
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Apr 23, 2021 20:35
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What's the go with QNAP these days? Are they still a good option or have they gone to the trash? Thinking of getting one of their higher-end tower NAS devices.
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Jul 18, 2021 15:51
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Pile Of Garbage posted:What's the go with QNAP these days? Are they still a good option or have they gone to the trash? Thinking of getting one of their higher-end tower NAS devices. They are decent on the low end home to mid smb market, high end units are sorta overpriced.
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Jul 18, 2021 18:52
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Kaddish posted:I mean, it's a meme in IT and also absolutely true. The same could really be said for other vendors, like EMC etc. I dunno, my management at the end of our isilon days, I'm pretty sure would have been liquidated if they bought into the OneFS 8 bullshit emc was shilling I'll never use another one unless it's dedicated S tier for a niche borderline turnkey use. Anything else was begging for disaster.
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Jul 26, 2021 00:47
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I am a total data hoarder and have run out of space across the 5 3.5in drive bays and my 2 SSDs. In order to hold myself over for the next year or so until I am able to build out a proper NAS, I pulled the trigger on a 14TB Toshiba "Enterprise" Hard Drive because I saw that there was a coupon on Slick Deals.  This is the drive. Is there any reason this would not work in a regular PC? Just want to make sure that it does not need extra power or something.
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Jul 27, 2021 02:16
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Looks good to me.
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Jul 27, 2021 03:12
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H110Hawk posted:Looks good to me. Just got the drive - it works and it also owns Does the amount of cache really make a difference in a non-raid consumer environment?
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Jul 29, 2021 14:58
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64bit_Dophins posted:
This will 100% work in a normal pc, and your pc will just see it as one big rear end drive.
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Jul 29, 2021 17:32
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I asked this in the IT thread, but I'm going to abuse my power and cross-post because I'm interested to hear what this thread has to say as well. What do people like for backups these days? Currently using Cohesity and I'm not thrilled with it. Have used Veeam in the past. I think two of the requirements that seem to be difficult to get are 1) SAN integrated backups (Pure), with the ability to take a snapshot at the storage level and back up off of that, and possibly back up directly from the SAN itself and bypass vSphere 2) the ability to do a simulated restore and make sure the backup is good, checking to see if the VMware tools start up or something along those lines, and do so in an automated fashion. Anyone used Zerto for backups and not just replication? How about Rubrik? Any others I'm missing? [edit: Oh, and the ability to do very low RPO restores, point-in-time for databases including AAGs, for when the DBAs do something stupid.] [edit: Buying new target storage is definitely within the budget. What we have now is currently Cohesity's hardware.]
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Jul 29, 2021 17:40
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Really liked Veeam in the past. We are using Druva at the new place. It's pretty dumbed-down but it works.
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Jul 29, 2021 17:46
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I've had no issues with Veeam, but I've not used it at scale, and the cost was never an issue. My backup needs are currently handled with Azure Backup which is dog slow but it's cheap and the VMs are already right there. I didn't want to have to get into a sales discussion with a vendor just to back up ~20 VMs.
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Jul 29, 2021 18:14
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Bob Morales posted:Really liked Veeam in the past. We are using Druva at the new place. It's pretty dumbed-down but it works. Same. Thankfully I’m not the backup admin bitch so I literally have no idea how it works except for how to do a VM restore if needed. Works great for O365 mailboxes though! I don’t think we have really advertised the capability to people even though the tile is available in Okta for people to use.
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Jul 29, 2021 18:19
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Thanks Ants posted:I've had no issues with Veeam, but I've not used it at scale, and the cost was never an issue. My backup needs are currently handled with Azure Backup which is dog slow but it's cheap and the VMs are already right there. I didn't want to have to get into a sales discussion with a vendor just to back up ~20 VMs. I was using MABS at my last place, replaced a stupidly outdated Carbonite EVault. MABS was.... not great. Seemed to fail so often that it couldn't even be monitored. It was fine for "free" and it integrated nicely in Azure Site Recovery, but oof. I will say that is is very amusing to me that everyone is basically like "gently caress that, someone else handles" and some version if "it's in the cloud!" Really making me regret my life choices over here.
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Jul 29, 2021 18:34
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Rubrik is great, especially so if your account team is solid. They have had some shuffling on their executive level, which may or may not mean much. I have had quite a few career backup/recovery engineers land there and vow to never work anywhere else if they have a say in it. Zerto just got bought by HPE, and is so very expensive. For certain workflows, it is an excellent product.
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Jul 29, 2021 22:37
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Zerto is not a backup product, don’t use Zerto as your only backup product. Also, as mentioned, HPE bought them so caveat emptor. Rubrik is good but very similar to Cohesity, but a little more polished, so depending on why you don’t like Cohesity you may also have similar problems with Rubrik.
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Jul 29, 2021 23:32
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For a shop coming off a string of meh Compellent devices, who's worth comparing against these days? Nothing huge, current device is 100TB raw, file only, almost entirely VMware storage and some SQL we'll be getting rid of soon. Obviously the vendor's pitching us on a PowerStore 1000T and some new S5224F-ON switches, but it's a Dell shop so of course they are. Raw space on their proposal is about half our current SAN, but all NVMe SSD as opposed to the SAS SSD / 7200 RPM mix we have, and relies on the PowerStore getting the stated 4:1 compression ratio they advertise as opposed the roughly 2:1 we get from the Compellent. Any horror stories? Who else fits well in this space?
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Aug 10, 2021 02:15
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Get that compression ratio guaranteed in writing if you buy from them. They assured us our Dell-EMC array would deliver 4:1 and it got the same 2:1-ish that every other array gets. I am a happy Pure customer.
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Aug 10, 2021 03:14
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Pure or Nimble. I'm not sure I'd waste time even looking at anything else these days.
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Aug 10, 2021 04:42
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Thanks guys, I'll take a fresh look at Pure and Nimble. Our EMC vendor did say there's an agreement available to guarantee the 4:1, with some caveats that if you're storing a fuckload of video they won't honor it. If you don't get the stated ratio, they throw some free drives at you.
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Aug 10, 2021 14:51
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Internet Explorer posted:Pure or Nimble. I'm not sure I'd waste time even looking at anything else these days.
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Aug 10, 2021 15:00
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Pure is the best, we haven’t had a single drat issue with them. The middle of the day controller upgrades with zero downtime is pretty cool too.
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Aug 10, 2021 15:08
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We have Nimbles and they are great to work with.
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Aug 10, 2021 16:09
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Nothing much wrong with the PowerStore, either.
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Aug 10, 2021 16:51
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Dell's storage "strategy" is such a disaster that I wouldn't want to put my eggs in any of their baskets.
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Aug 10, 2021 16:54
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Internet Explorer posted:Dell's storage "strategy" is such a disaster that I wouldn't want to put my eggs in any of their baskets. Which is sad because EMC used to be fantastic. Its even more confusing since Dell's server offerings and their Hyperconverged stuff is actually really decent. Dunno how they dropped the ball on their SAN stuff.
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Aug 10, 2021 18:02
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Internet Explorer posted:Dell's storage "strategy" is such a disaster that I wouldn't want to put my eggs in any of their baskets. I haven't been following the storage industry for years - what's so terrible about the Dell/EMC strategy?
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Aug 10, 2021 18:06
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They have a strategy? I thought they just had a lot of well-intentioned reps calling people at random. Seriously, I have a Dell-EMC sales team that I have a functioning relationship with, and yet I keep getting called by Dell-EMC randos wanting to sell me storage, and I cannot understand it.
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Aug 10, 2021 19:33
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They seem to be working to squeeze down their storage options from like 20 to 10 (with a big focus on Powerstore), so that's progress I guess?
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Aug 11, 2021 07:17
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Maneki Neko posted:They seem to be working to squeeze down their storage options from like 20 to 10 (with a big focus on Powerstore), so that's progress I guess? Yeah, the portfolio is way too convoluted with the merger. The strategy definitely needs to be to nuke old products and get that product list whittled down.
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Aug 11, 2021 16:10
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Yeah, that's basically what I mean by their lovely strategy. They bought a bunch of stuff and then took forever combining it all and are doing so in a super incompetent manner. Why deal with all that when you can just get the good stuff from Pure or Nimble without the decade+ of baggage?
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Aug 11, 2021 16:15
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There is one thing I'd like that Pure and Nimble don't sell, and that's a good vendor for low-IOPS high-capacity storage, preferably one that offers block and file in the same chassis. Other than Isilon, which doesn't do block, I haven't been really happy with any spinning storage I've bought in years. It's not like I hate it, it just feels antiquated compared to the ease of managing Pure.
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Aug 11, 2021 17:09
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