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eddiewalker
Apr 27, 2004

Arrrr ye landlubber

Wild EEPROM posted:

Use their live chat and talk to them until they give you a shipping label.

Yea, I finally got that to happen. It took a little bit, and their official policy says, "Newegg.com does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry."

How do I know it wasn't damaged in their warehouse? It seems like the magic word in support chat was "Amazon."

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ShaneB
Oct 21, 2002




eddiewalker posted:

Yea, I finally got that to happen. It took a little bit, and their official policy says, "Newegg.com does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry."

How do I know it wasn't damaged in their warehouse? It seems like the magic word in support chat was "Amazon."

Honestly Amazon's WD reds are cheaper and shipped in box for free...

eddiewalker
Apr 27, 2004

Arrrr ye landlubber

ShaneB posted:

Honestly Amazon's WD reds are cheaper and shipped in box for free...

Last week Newegg's 3tbs were $10 cheaper than Amazon and the N54L was on sale for $250AR there too. Made sense at the time.

sleepy gary
Jan 11, 2006



eddiewalker posted:

Yea, I finally got that to happen. It took a little bit, and their official policy says, "Newegg.com does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry."

How do I know it wasn't damaged in their warehouse? It seems like the magic word in support chat was "Amazon."

They may pack the drives a little tight. The chat support rep says, "it's alright."

eddiewalker, this is your drive.

eddiewalker
Apr 27, 2004

Arrrr ye landlubber

DNova posted:

They may pack the drives a little tight. The chat support rep says, "it's alright."

eddiewalker, this is your drive.

Tight? I thought the packing looked fine.

Static bags inside the stiff little bubble-suits with each drive in its own corrugated box.

Harik
Sep 9, 2001

From the hard streets of Moscow
First dog to touch the stars




Plaster Town Cop

eddiewalker posted:

Tight? I thought the packing looked fine.

Static bags inside the stiff little bubble-suits with each drive in its own corrugated box.

Yeah, I got 4 WD REDs from amazon (double checked that it was Amazon and not some lovely storefront), and they were in a plastic spacer in their own box, packed into a larger box and surrounded by padding.

I've had the same bad luck with newegg OEM drives as the rest of the horror stories here, I don't get why they don't invest in some kind of cheap standard packaging. It's not like 3.5" drives are going to change size on them.

DrDork
Dec 29, 2003
commanding officer of the Army of Dorkness

Typically because the extra cost of doing so outweighs the cost of occasionally dealing with a return, especially if they can usually get people to pay for the shipping.

Amazon actually loses money on most of their customer-satisfaction routines, and overall doesn't seem particularly concerned with their profitability (they've lost money in something like half of the last 24 quarters). I suspect NewEgg is forced to keep a much closer eye on their bottom line.

Don Lapre
Mar 28, 2001

If you're having problems you're either holding the phone wrong or you have tiny girl hands.


Harik posted:

Yeah, I got 4 WD REDs from amazon (double checked that it was Amazon and not some lovely storefront), and they were in a plastic spacer in their own box, packed into a larger box and surrounded by padding.

I've had the same bad luck with newegg OEM drives as the rest of the horror stories here, I don't get why they don't invest in some kind of cheap standard packaging. It's not like 3.5" drives are going to change size on them.

Amazon is shipping you drives that were packed individually by WD. Newegg is buying drives in bulk packaging so they have to repack them. But its still probably cheaper then buying them individually like amazon is doing.

ShaneB
Oct 21, 2002




eddiewalker posted:

Tight? I thought the packing looked fine.

Static bags inside the stiff little bubble-suits with each drive in its own corrugated box.

He's parodying the Ben Folds song with your name in it.

GokieKS
Dec 15, 2012

Mostly Harmless.


So, ordered the Norco RPC-4020. Was actually leaning towards the 4220, but Newegg via eBay has the 4020 with free shipping (but not on the 4220 or on either when ordered from their website), which saves me another ~$20 in addition to the $20 cost difference and savings from not having to buy SAS reverse breakout cables - total cost came to be about $90 cheaper compared to the 4220, which is worth the slight increase in annoyance when it comes to cable management.

Also ordered the 3 x 120mm fan bracket (also off ebay, because Norco's web store charges $15 to ship the $11 part), so now I need to figure out what fans to use. Being in a 1 bedroom apartment, I'm going to have to keep the thing in my living room, so I'd like to keep it somewhat quiet. Normally my go-to fans at 120mm are the Corsair SP120 Quiet Editions which I use two of in my FT03 Mini, but I'm not sure that's going to provide enough airflow. I haven't used them personally, but the SP120 High Performance Edition seem to be well received (it was the winner of Xbit Labs' 120mm fan roundup for faster RPM fans). Anyone have any experience with using 120mm fans in a Norco RPC-4020/4220/4224 (preferably loaded with drives)? I do expect to eventually actually use all 20 drive bays, so would want something that will be able to handle that.

thebigcow
Jan 3, 2001

Bully!

GokieKS posted:

So, ordered the Norco RPC-4020. Was actually leaning towards the 4220, but Newegg via eBay has the 4020 with free shipping (but not on the 4220 or on either when ordered from their website), which saves me another ~$20 in addition to the $20 cost difference and savings from not having to buy SAS reverse breakout cables - total cost came to be about $90 cheaper compared to the 4220, which is worth the slight increase in annoyance when it comes to cable management.

Also ordered the 3 x 120mm fan bracket (also off ebay, because Norco's web store charges $15 to ship the $11 part), so now I need to figure out what fans to use. Being in a 1 bedroom apartment, I'm going to have to keep the thing in my living room, so I'd like to keep it somewhat quiet. Normally my go-to fans at 120mm are the Corsair SP120 Quiet Editions which I use two of in my FT03 Mini, but I'm not sure that's going to provide enough airflow. I haven't used them personally, but the SP120 High Performance Edition seem to be well received (it was the winner of Xbit Labs' 120mm fan roundup for faster RPM fans). Anyone have any experience with using 120mm fans in a Norco RPC-4020/4220/4224 (preferably loaded with drives)? I do expect to eventually actually use all 20 drive bays, so would want something that will be able to handle that.

Put whatever fan you want in there, you probably won't hear it over 20 hard drives. The synchronized click of ZFS writing out a stripe will be like the beating of the Telltale Heart.

Don Lapre
Mar 28, 2001

If you're having problems you're either holding the phone wrong or you have tiny girl hands.


Jesus your living room? Thats going to be annoying as poo poo. Why not a closet?

https://www.youtube.com/watch?v=UqQu0SZY1_w

Don Lapre fucked around with this message at 06:02 on Feb 22, 2014

GokieKS
Dec 15, 2012

Mostly Harmless.


There's just no other place that I can put it when taking into consideration size, power outlet location, and network cabling. And really, noise from the drives shouldn't be that bad - I'm going to be the only one using it and most of the time they'll just be idling. My current file server is an old Phenom II X3 in an even older CoolerMaster WaveMaster case running 7 HDDs, and the fan noise definitely is a much bigger factor than hard drive noise.

So, still looking for fan recommendations if anyone has any!

FCKGW
May 21, 2006



Would running Plex Media Server on an SSD have any benefits over a traditional hard drive if all my media is accessed remotely via Apple TV and Roku? The SSD in my server just died and I'm considering if I should just go back to mechanical if there's no real benefits.

Civil
Apr 21, 2003

Do you see this? This means "Have a nice day".

FCKGW posted:

Would running Plex Media Server on an SSD have any benefits over a traditional hard drive if all my media is accessed remotely via Apple TV and Roku? The SSD in my server just died and I'm considering if I should just go back to mechanical if there's no real benefits.

Don't waste your money. Especially if it's only 1-2 clients streaming in a home environment.

thebigcow
Jan 3, 2001

Bully!

GokieKS posted:

There's just no other place that I can put it when taking into consideration size, power outlet location, and network cabling. And really, noise from the drives shouldn't be that bad - I'm going to be the only one using it and most of the time they'll just be idling. My current file server is an old Phenom II X3 in an even older CoolerMaster WaveMaster case running 7 HDDs, and the fan noise definitely is a much bigger factor than hard drive noise.

So, still looking for fan recommendations if anyone has any!

Re-evaluate why you want this thing. Don't be that guy.

GokieKS
Dec 15, 2012

Mostly Harmless.


thebigcow posted:

Re-evaluate why you want this thing. Don't be that guy.

I want this thing because I need at least 12 drives' worth of redundant network accessible storage with further expansion options. Short of something absurdly expensive from niche companies like Caselabs, 4U server enclosures are basically my only option.

So what "that guy" are you referring to, exactly? That guy who thinks he knows what other people need better than they do?

sleepy gary
Jan 11, 2006



GokieKS posted:

I want this thing because I need at least 12 drives' worth of redundant network accessible storage with further expansion options. Short of something absurdly expensive from niche companies like Caselabs, 4U server enclosures are basically my only option.

So what "that guy" are you referring to, exactly? That guy who thinks he knows what other people need better than they do?

That guy who has 20 drives full of pirated animes on a server in his livingroom.

SamDabbers
May 26, 2003




DNova posted:

That guy who has 20 drives full of pirated animes on a server in his livingroom.

It's all completely legitimate Linux ISOs okay?!

I was going to guess furry porn, actually. Meticulously cataloged, of course.

thebigcow
Jan 3, 2001

Bully!

"That Guy" that buys giant enterprise things to keep in his tiny apartment and regrets the noise and later regrets ever spending money on it. I'm not even going to ask what you need 12+ presumably 4TB drives of storage for.

alo
May 1, 2005




A norco with drives (although drive noise varies) and 120mm fans is actually pretty quiet. My desktop is much louder.

GokieKS
Dec 15, 2012

Mostly Harmless.


DNova posted:

That guy who has 20 drives full of pirated animes on a server in his livingroom.

SamDabbers posted:

It's all completely legitimate Linux ISOs okay?!

I was going to guess furry porn, actually. Meticulously cataloged, of course.

Drats, I've been seen through so easily.

thebigcow posted:

"That Guy" that buys giant enterprise things to keep in his tiny apartment and regrets the noise and later regrets ever spending money on it. I'm not even going to ask what you need 12+ presumably 4TB drives of storage for.

My apartment is actually quite spacious (especially for a 1BR), and barring some major unforeseen issues I'm also not going to be living in one for that much longer. When I actually do move into a house, it will be completely (re)wired with access jacks in every room connected to a central server/communications room/closet, with a rack for my file server and enterprise-level network equipment (which I need for my job), so no, I really don't think I'm going to regret this purchase at all. And even while it's being used in my apartment, I fully expect to be able to bring the noise under control with some proper fans - which, you know, is where I'm looking for actual suggestions instead of these "you shouldn't buy this thing that you've already bought" responses.

And also no, not all 4TB drives. I currently have 6 2TB drives which are near full capacity, and my plan was to add either 7 or 8 (still debating RZ2 vs RZ3) 3 TB drives. If 4TB drives go on sale for a good price, might as well, but 20/26TB (8TB from 6-disk RZ2 + 12TB from 7-disk RZ3 / 18TB from 8-disk RZ2) should have me set for the next few years.

alo
May 1, 2005




I have three scythe 120mm fans each rated for 25cfm and 7.5dBA. Make sure you also replace the 80mm fans on the back of the case. I have two 80mm 30cfm 25dBA fans -- that's the main source of noise on mine.

I had to turn everything off here to notice that there are hard drive seek noises.

thebigcow
Jan 3, 2001

Bully!

I like my Scythe Gentle Typhoons but it may be insufficient airflow for you.

GokieKS
Dec 15, 2012

Mostly Harmless.


alo posted:

I have three scythe 120mm fans each rated for 25cfm and 7.5dBA. Make sure you also replace the 80mm fans on the back of the case. I have two 80mm 30cfm 25dBA fans -- that's the main source of noise on mine.

I had to turn everything off here to notice that there are hard drive seek noises.

I assume these are the 800 RPM GTs? 25 CFM actually seems pretty low - how many drives do you have and what kind of CPU/HDD temps are you seeing? If 3 of those is really sufficient for a full set of drives, then the Corsairs that I'm fond of should definitely be enough.

And yeah, those back 80mms will be replaced too. They should have much less impact on the temperature of the drives though, so I'm not as worried about those as I am with the 120mms.

alo
May 1, 2005




GokieKS posted:

I assume these are the 800 RPM GTs? 25 CFM actually seems pretty low - how many drives do you have and what kind of CPU/HDD temps are you seeing? If 3 of those is really sufficient for a full set of drives, then the Corsairs that I'm fond of should definitely be enough.

And yeah, those back 80mms will be replaced too. They should have much less impact on the temperature of the drives though, so I'm not as worried about those as I am with the 120mms.

I only have half of my bays full. The fans I have are no longer sold, but here's their newegg page: http://www.newegg.com/Product/Product.aspx?Item=N82E16835185056. I just looked for comparable fans from the same manufacturer and holy poo poo they're selling them for ~40 bucks a fan (on newegg at least)

Anyhow, my "system temp" as reported by ESXi is 32C. My drives are about 33-37C according to SMART.

GokieKS
Dec 15, 2012

Mostly Harmless.


alo posted:

I only have half of my bays full. The fans I have are no longer sold, but here's their newegg page: http://www.newegg.com/Product/Product.aspx?Item=N82E16835185056. I just looked for comparable fans from the same manufacturer and holy poo poo they're selling them for ~40 bucks a fan (on newegg at least)

Anyhow, my "system temp" as reported by ESXi is 32C. My drives are about 33-37C according to SMART.

It seems like all the Scythe fans on Newegg are not actually sold by Newegg but by another vendor. The 800 RPM Gentle Typhoon which I guess would be the most comparable Scythe fan available now is about $20, which is pretty much in line with what most "name brand" quality fans go for.

Anyway, it sounds like I should good with 3 Corsairs. Thanks for the information!

evol262
Nov 30, 2010
#!/usr/bin/perl

GokieKS posted:

My apartment is actually quite spacious (especially for a 1BR), and barring some major unforeseen issues I'm also not going to be living in one for that much longer. When I actually do move into a house, it will be completely (re)wired with access jacks in every room connected to a central server/communications room/closet, with a rack for my file server and enterprise-level network equipment (which I need for my job), so no, I really don't think I'm going to regret this purchase at all. And even while it's being used in my apartment, I fully expect to be able to bring the noise under control with some proper fans - which, you know, is where I'm looking for actual suggestions instead of these "you shouldn't buy this thing that you've already bought" responses.
Scythe and Corsair 120mm fans make my 4Us quiet, relatively. Still not that quiet. I can't imagine the mess in a 4020. The 4220 is bad enough with proper backplanes (and how you consider this a bad thing, I dunno), just because of the power connections.

Not gonna get into "needing" network gear for your job. At home. Buy it if you want. But it's loud. And you don't "need" it when Microtiks exist.

Doh004
Apr 22, 2007

Mmmmm Donuts...

I have an old software raid 5 array of 3 500gb WD Blacks (made this computer 5 summers ago). One of my blacks is starting to fail and I don't care about having this raid array anymore. I don't have any super important files on it (I have my SSD which has my OS and any things I care about that are backed up online).

If I wanted a drive that could run games well enough (large games that I don't care about putting on the SSD) and store some files, are the blacks still pretty good? I'd like it to be a bit more than a storage drive so I'd rather not go with the green.

Am I better off just pulling the bad 500gb black and using the remaining two as separate drives, or should I buy a new 1tb for $90/2tb for $150 on Amazon. I believe these older ones are the 32mb cache ones.

phosdex
Dec 16, 2005




I use WD Blues for that purpose, can get 1tb for about $60.

AlternateAccount
Apr 25, 2005
FYGM

You could always do what I do and just RAID-0 the remaining Blacks together for Read Speedx2. Should be plenty, plenty fast. Who gives a poo poo if another one bombs out, then you can spend the money replacing them and just redownload stuff from Steam.

Doh004
Apr 22, 2007

Mmmmm Donuts...

AlternateAccount posted:

You could always do what I do and just RAID-0 the remaining Blacks together for Read Speedx2. Should be plenty, plenty fast. Who gives a poo poo if another one bombs out, then you can spend the money replacing them and just redownload stuff from Steam.

Good call on that actually. I just need a temp drive to store what I have on there now so I can destroy the array and start new.

phosdex posted:

I use WD Blues for that purpose, can get 1tb for about $60.

And do this if they end up dying.

Thanks guys, definitely don't need to spend any more money on them just yet.

Pudgygiant
Apr 8, 2004

Garnet and black? More like gold and blue or whatever the fuck colors these are

GokieKS posted:

When I actually do move into a house, it will be completely (re)wired with access jacks in every room connected to a central server/communications room/closet, with a rack for my file server and enterprise-level network equipment (which I need for my job)

Sorry, I know it's off-topic, but I have to ask what you do that you need physical enterprise-level network equipment at home, for your job. Before you say "hurf durf network engineer", that's what I do, for one of the largest datacenters in the world, and I get by just fine with GNS3 and a couple 1kV vms.

ConfusedUs
Feb 24, 2004

Bees?
You want fucking bees?
Here you go!
ROLL INITIATIVE!!



I want a simple home storage solution that can do a few things:

1) Host my media. In order of priority, that would be music, pictures, and in a distant third place, video. I'd like to convert my physical media (DVDs, mostly) to digital at some point.

I have three macs and one windows machine in my home, and I'd like to be able to serve everything to those.

Bonus points, but not critical, if it can serve all of the media to various mobile devices.

2) Act as a target for Time Machine backups from the three Macs in my home.

3) Act as a target for my home security system


It looks like a Synology NAS would do all of that. This one is the one that I'm looking at right now:
http://www.amazon.com/Synology-DiskStation-Diskless-Attached-DS213j/dp/B00CRB9CK4/ref=pd_cp_pc_1

Does anyone have any alternate suggestions or reasons that wouldn't work? I really don't want to have to build a system for this. I'd rather just buy something and be done, even if there's a premium for doing so.

adorai
Nov 2, 2002

10/27/04 Never forget

Grimey Drawer

So this is a weird request, and may belong in SA-Mart but then again, it might not. In about 30 days time or so I would be interested in exchanging 5x 2tb 5400 RPM drives for 8x 1TB 7200 RPM drives. If anyone would be interested in such a swap, please send me a PM.

bizwank
Oct 4, 2002



ConfusedUs posted:

I want a simple home storage solution that can do a few things:
I have the DS412+ doing all that plus a lot more, and it only took me about a week to get everything set up. Streaming video locally and remotely is pretty easy using Plex (even to 30,000 feet), I also have a couple devices just mapped to the file share. One thing you should note is that you only get 1 security camera "license" with the unit, you have to buy additional licenses if you want it to handle more cameras. Also if your video streaming involves any transcending (which remote streaming will) then you're going to need to look at a different model, the 213j can't transcode video on the fly: http://www.synology.com/en-us/support/faq/577

FCKGW
May 21, 2006



Just a heads up, I'm parting with my HP N40L in SA-Mart http://forums.somethingawful.com/showthread.php?threadid=3610886

insularis
Sep 21, 2002

Donated $20. Get well, Lowtax.

Fun Shoe

Hoping for a little advice.

I've got a need for a hot backup, light production, and roaming folder storage system to replace a QNAP "enterprise" NAS that just bit me with its shortcomings (lost one disk in an 8 disk RAID-10, lost everything with 7 good remaining drives, support was no help at all, had to restore from backups).

I have this 24 drive case sitting around, I have eight older 1TB Hitachi Enterprise drives and eight new WD SE 3TB drives looking for a home. The Hitachis are three years into their life, so I don't want to use them for production data, just as another pool for onsite backups of the WD's "important" content.

My goal is to create a ZFS or BTRFS system out of this stuff that replicates some of the functionality of the QNAP, particularly the AD integration where, when I add a user to AD, they automatically get a home folder on the storage system with a quota (which I then map to their login as a personal drive to follow them around). Most of the space will be used for nightly/weekly backups of VMs, and a few HA VMs.

I've fallen a little bit behind on ZFS/BTRFS. Which should I use at this point? NAS4free, FreeNAS, ZFSonLinux and set it up manually? Recommended motherboard? I've had great luck with SuperMicro over the years, particularly their IPMI implementation for home-grown stuff, so I'd like a good model from them. I really like the idea of ZFS running a home folder for the users since it will tie directly into the Windows "Previous Versions" functionality (Does BTRFS do this? I can't find an answer). Aside from the AD integration, it needs to support NFS thoroughly, and that's really it for requirements. Ideally, I'd like it to be RAID-Z2 or RAID-10 equivalent storage/safety. I'll happily give up some storage space for safety and speed.

I'm planning on 16GB of ECC RAM for the build, and a Xeon E3v2. I can spend about $1000 beyond the drives and chassis on this little project.

Advice?

insularis fucked around with this message at 04:51 on Feb 24, 2014

ConfusedUs
Feb 24, 2004

Bees?
You want fucking bees?
Here you go!
ROLL INITIATIVE!!



bizwank posted:

I have the DS412+ doing all that plus a lot more, and it only took me about a week to get everything set up. Streaming video locally and remotely is pretty easy using Plex (even to 30,000 feet), I also have a couple devices just mapped to the file share. One thing you should note is that you only get 1 security camera "license" with the unit, you have to buy additional licenses if you want it to handle more cameras. Also if your video streaming involves any transcending (which remote streaming will) then you're going to need to look at a different model, the 213j can't transcode video on the fly: http://www.synology.com/en-us/support/faq/577

Thanks for that! Sounds like it'll do what I want it to do. My security camera just needs a target disk. And even if it won't work that way, I just have a single camera anyway.

I don't really need transcoding, I don't think.

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KS
Jun 10, 2003


Outrageous Lumpwad

insularis posted:

Which should I use at this point? NAS4free, FreeNAS, ZFSonLinux and set it up manually? Recommended motherboard?

Advice?

I know this is the home thread, but you're talking about a work system, so my advice is Illumos. I had stability issues with Nas4Free and performance issues with FreeNAS before biting the bullet and going for something Solaris-based. It paid off -- the system is both fast and rock solid. I find the documentation is way better as well, because about 95% of it agrees with the Oracle docs still. Some things, like disabling cache flush on a per-device basis, don't even seem to be implemented on FreeBSD.

This is on a 32x 3TB array with a ZeusRAM and all the goodies. Nas4free runs perfectly fine at home on my little 6 disk setup. Your mileage may vary.

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