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The Macaroni
Dec 20, 2002
...it does nothing.

tactlessbastard posted:

My Angry Boss flipped his lid over something trivial early this morning and took it out on the next person he saw (me) and was professionally insulting in front of a subordinate. There's a whole list of little extra things I do outside my literal job description that just evaporated.
Sorry to hear that.

An old colleague gave his notice this way: "There are two ways that this will go. If you remain calm and reasonable in your expectations, I will depart a month from now and document everything to the best of my ability. I'll also be happy to provide information even after I leave if we part as friends. If you freak out or try to screw me, I'll leave immediately. You will find a USB drive on my desk with a password list on it, and you will never hear from me again for any reason unless there's a lawsuit."

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DoomTrainPhD
Feb 12, 2009



tactlessbastard posted:

My Angry Boss flipped his lid over something trivial early this morning and took it out on the next person he saw (me) and was professionally insulting in front of a subordinate. There's a whole list of little extra things I do outside my literal job description that just evaporated.

I learned a few months ago that if there's no incentive for me to do anything extra, then why bother doing anything extra ever?

Volguus
Mar 3, 2009


ratbert90 posted:

I learned a few months ago that if there's no incentive for me to do anything extra, then why bother doing anything extra ever?

What are you talking about, there's always an incentive:

quote:

My boss arrived at work in a brand-new Lamborghini.
I said, "Wow, that's an amazing car!"
He replied, "If you work hard, put all your hours in, and strive for excellence, I'll get another one next year".

DoomTrainPhD
Feb 12, 2009



Volguus posted:

What are you talking about, there's always an incentive:

My boss told me to feel bad for the owner because he had to sell his yacht.

I am not joking or exaggerating. I laughed in his face.

tactlessbastard
Feb 4, 2001

Godspeed, post


Fun Shoe

ratbert90 posted:

I learned a few months ago that if there's no incentive for me to do anything extra, then why bother doing anything extra ever?

Well, personal satisfaction and comradeliness was doing it for me before today. I suppose 36 was a bit old to be learning that.

Bigass Moth
Mar 6, 2004

I joined the #RXT REVOLUTION.

he knows...


ratbert90 posted:

I learned a few months ago that if there's no incentive for me to do anything extra, then why bother doing anything extra ever?

Now you understand capitalism vs. socialism.

Inspector_666
Oct 7, 2003

benny with the good hair


Bigass Moth posted:

Now you understand capitalism vs. socialism.

Monolith.
Jan 28, 2011

To save the world from the expanding Zone.



No I'm pretty sure they're right on that one.

Inspector_666
Oct 7, 2003

benny with the good hair


Monolith. posted:

No I'm pretty sure they're right on that one.

Yes, the CEO keeping all of the money working extra creates is definitely socialism in action.


(Did I read the quoted post backwards or something? Every lazy argument against socialism is predicated on "But nobody will want to do anything!")

LethalGeek
Nov 4, 2009



Actually, nah

Jaded Burnout
Jul 10, 2004




Judge Schnoopy posted:

Pro-er tip: put in the amount of work that makes you happy. If that's working your rear end off for 5 hours and loving off the rest of the day, do that. If it's working slow and steady 12 hours a day and not getting stressed, do that.

If you can't balance your job and your happiness you should probably look for a new job.

Unfortunately that number for me is 1 hour.

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Jaded Burnout posted:

Unfortunately that number for me is 1 hour.

Over the course of 8 hours.

Jaded Burnout
Jul 10, 2004




GreenNight posted:

Over the course of 8 hours.

No 1 hour over the course of 1 hour.

Virigoth
Apr 28, 2009

Corona rules everything around me
C.R.E.A.M. get the virus
In the ICU y'all......





ChubbyThePhat
Dec 22, 2006

Who nico nico needs anyone else


An incredibly true statement.

RFC2324
Jun 7, 2012

Http 418




GreenNight posted:

Over the course of 840 hours.

ftfy

Ghostlight
Sep 25, 2009

maybe for one second you can pause; try to step into another person's perspective, and understand that a watermelon is cursing me





Inspector_666 posted:

Yes, the CEO keeping all of the money working extra creates is definitely socialism in action.


(Did I read the quoted post backwards or something? Every lazy argument against socialism is predicated on "But nobody will want to do anything!")
You did read it backwards. They weren't saying it was socialism in action - they were just tagging that very lazy argument against socialism onto the quoted "if there's no incentive why bother?".

Marcade
Jun 11, 2006

Who are you to doubt El Vago?



Question, IT goons: is this bad? I think it's bad.



I hope it's not a Buffalo drive

chin up everything sucks
Jan 29, 2012



So, I just discovered that our cheapass ticketing system (FreshService) has a "feature" that automatically recognizes attachments that are containers and opens those containers so you only see the content files attached to the ticket.

That means that it, say, unzips a .zip file.

Or it takes an Outlook email that is attached to a ticket and turns it into .txt and .html files.

So when I need a user to give me an email that they think is a phishing email, and I need to LOOK AT THE HEADER INFO.... I can't see the header info, because the loving ticketing system stripped that info from the attachment without saying anything.

And of course there is no way to turn this helpful feature off.

KoRMaK
Jul 31, 2012

Easter was an Inside Job


Marcade posted:

Question, IT goons: is this bad? I think it's bad.



I hope it's not a Buffalo drive

https://www.youtube.com/watch?v=Jm_t3g4RhpY



(for some reason I thought they said from the Case Files or Police Files. Whatever, enjoy)

Arquinsiel
Jun 1, 2006

"There is no such thing as society. There are individual men and women, and there are families. And no government can do anything except through people, and people must look to themselves first."

God Bless Margaret Thatcher
God Bless England
RIP My Iron Lady


chin up everything sucks posted:

So, I just discovered that our cheapass ticketing system (FreshService) has a "feature" that automatically recognizes attachments that are containers and opens those containers so you only see the content files attached to the ticket.

That means that it, say, unzips a .zip file.

Or it takes an Outlook email that is attached to a ticket and turns it into .txt and .html files.

So when I need a user to give me an email that they think is a phishing email, and I need to LOOK AT THE HEADER INFO.... I can't see the header info, because the loving ticketing system stripped that info from the attachment without saying anything.

And of course there is no way to turn this helpful feature off.
Is getting the user to save the email and attach it to a direct email not workable?

Dross
Sep 26, 2006

Every night he puts his hot dogs in the trees so the pigeons can't get them.


Arquinsiel posted:

Is getting the user to save the email and attach it to a direct email not workable?

The system would still unarchive the contents of the .eml file into an HTML document and attachments.

Geemer
Nov 4, 2010




chin up everything sucks posted:

So, I just discovered that our cheapass ticketing system (FreshService) has a "feature" that automatically recognizes attachments that are containers and opens those containers so you only see the content files attached to the ticket.

That means that it, say, unzips a .zip file.

Or it takes an Outlook email that is attached to a ticket and turns it into .txt and .html files.

So when I need a user to give me an email that they think is a phishing email, and I need to LOOK AT THE HEADER INFO.... I can't see the header info, because the loving ticketing system stripped that info from the attachment without saying anything.

And of course there is no way to turn this helpful feature off.

Is your user savvy enough to change a file extension and trick the system?

Arquinsiel
Jun 1, 2006

"There is no such thing as society. There are individual men and women, and there are families. And no government can do anything except through people, and people must look to themselves first."

God Bless Margaret Thatcher
God Bless England
RIP My Iron Lady


Or just do what I said and get the user to skip the system and email it to him direct

Thanks Ants
May 21, 2004

Bless You Ants, Blants



It's a dumb feature and you should push for an option to either turn it on/off on a per-tenant basis, or supply file extensions that it won't touch.

my cat is norris
Mar 11, 2010

#onecallcat




Please report that "feature," my company has adopted FreshService for asset management and I'm concerned we might pick up the ticketing system, too.

Spring Heeled Jack
Feb 25, 2007


my cat is norris posted:

Please report that "feature," my company has adopted FreshService for asset management and I'm concerned we might pick up the ticketing system, too.

We use it for both but I couldn’t imagine using it for strictly asset management. There are plenty of other ‘strictly’ asset management systems out there, but I guess it depends on what you’re looking for.

The ticketing system has a few quirks but support is generally helpful is getting stuff worked out.

chin up everything sucks
Jan 29, 2012



my cat is norris posted:

Please report that "feature," my company has adopted FreshService for asset management and I'm concerned we might pick up the ticketing system, too.

Already did, it got escalated to engineering pretty drat fast.

Samizdata
May 14, 2007


Marcade posted:

Question, IT goons: is this bad? I think it's bad.



I hope it's not a Buffalo drive

If it was, you'd already be dead.

Aunt Beth
Feb 23, 2006

Baby, you're ready!

Grimey Drawer

Marcade posted:

Question, IT goons: is this bad? I think it's bad.



I hope it's not a Buffalo drive
The mapped drives should have more descriptive names

Ugato
Apr 9, 2009

We're not?


It surprises me how that speech somehow becomes more true the older I get.

Thanks Ants
May 21, 2004

Bless You Ants, Blants



Ugato posted:

It surprises me how that speech somehow becomes more true the older I get.

Wibla
Feb 16, 2011


Ugato posted:

It surprises me how that speech somehow becomes more true the older I get.

The Claptain
May 11, 2014



Grimey Drawer

Ugato posted:

It surprises me how that speech somehow becomes more true the older I get.

Weedle
May 31, 2006




We have to change all of our students’ passwords on our LMS since they’re instituting more stringent password requirements. This would be fine except that there is no way to bulk upload a password list. Time to spend all day changing each one individually.

my cat is norris
Mar 11, 2010

#onecallcat




Spring Heeled Jack posted:

We use it for both but I couldn’t imagine using it for strictly asset management. There are plenty of other ‘strictly’ asset management systems out there, but I guess it depends on what you’re looking for.

The ticketing system has a few quirks but support is generally helpful is getting stuff worked out.

My boss's boss had some pretty specific requirements for asset management and liked that FreshService could tick off most of his boxes. I don't particularly like it, but my vote for other products was overruled. He hated Lansweeper because "it looked too old." I mean that's not a WRONG assessment, but it's kind of a dumb reason for evading a tool that can do everything you want!

chin up everything sucks posted:

Already did, it got escalated to engineering pretty drat fast.

THANK YOU.

Merijn
Nov 7, 2005

The pirate code is really more of a guideline, than actual rules.


Weedle posted:

We have to change all of our students’ passwords on our LMS since they're instituting more stringent password requirements. This would be fine except that there is no way to bulk upload a password list. Time to spend all day changing each one individually.

Just expire the lot and force the students change them on the next login.

Neddy Seagoon
Oct 12, 2012

Hi, Everybody!


Weedle posted:

We have to change all of our students’ passwords on our LMS since they’re instituting more stringent password requirements. This would be fine except that there is no way to bulk upload a password list. Time to spend all day changing each one individually.

So script the individual changes and run that instead .

The Fool
Oct 16, 2003



We all know that the passwords are plaintext in an sql database, just run an update query.

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GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Hm.

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