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Send a jpeg of that internet kid and say "Now you're playing with POWER!!"
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Jul 16, 2024 17:41
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Data Graham posted:Send a jpeg of that internet kid and say "Now you're playing with POWER!!"
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Jul 16, 2024 18:26
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klosterdev posted:A ticket came in: "Unleash my PC performance"  
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Jul 16, 2024 18:53
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AAAAA! Real Muenster posted:Cant you just flip the switch from "perform poorly for this user" to "perform great for this user"?? That's in those hidden Windows settings, right? Along with "no errors" and "no crashing"?
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Jul 16, 2024 19:54
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Yeah, they're right above the toggle for "hide random files".
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Jul 16, 2024 20:02
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Amazing.
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Jul 16, 2024 20:32
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In my brief time at an ISP I got tons of calls from people who bought an overpriced "gaming" router with like 14 antennas and "gigabit speeds", but were confused as to why their speed test results didn't improve. By that logic, just get them a really big and fancy surge protector and/or UPS. More bigger = more power = more faster, obviously. Maybe put a little warning sticker on it about high voltage to really jazz it up.
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Jul 16, 2024 20:37
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klosterdev posted:A ticket came in: "Unleash my PC performance" I'm pretty sure some studies that I'm imagining proved that a language they don't speak was the fastest, so you should lock their settings to that.
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Jul 16, 2024 20:51
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Personal Lucubrant posted:In my brief time at an ISP I got tons of calls from people who bought an overpriced "gaming" router with like 14 antennas and "gigabit speeds", but were confused as to why their speed test results didn't improve. Back in the Napster days I had friends that were convinced that they were downloading at T3 speeds because that's what it showed the peer connection as, even though they were still on 56k dialup.
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Jul 16, 2024 20:52
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Personal Lucubrant posted:In my brief time at an ISP I got tons of calls from people who bought an overpriced "gaming" router with like 14 antennas and "gigabit speeds", but were confused as to why their speed test results didn't improve. With multigig fiber out now the newest thing is this happening in the other direction. People with poo poo rear end routers mad they're not getting contracted speeds even though it magically clears up the moment they plug in directly to the onu Ftth is the bane of my existence
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Jul 16, 2024 21:44
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Subscribing to a multigig service, buying a router that has a single 2.5Gb WAN port if you're lucky, plugging in a desktop with a 1Gb NIC into a 1Gb port on the router "why am I only getting a gig?"
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Jul 16, 2024 21:50
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mGig needs to become more of a standard. And my god drat OLED with a 100meg port.
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Jul 16, 2024 21:56
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Thanks Ants posted:Subscribing to a multigig service, buying a router that has a single 2.5Gb WAN port if you're lucky, plugging in a desktop with a 1Gb NIC into a 1Gb port on the router "why am I only getting a gig?" And the tech doing the install is a contractor with a cheap laptop with a 1 gig NIC so dispatch refuses to take no for an answer "because the tech can replicate"
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Jul 16, 2024 22:46
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The tech knows that and is loving with the entire company via dispatcher for refusing to explain WTF they are selling to customers.
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Jul 16, 2024 22:50
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Yeah if you’re an ISP selling a 2Gb service and none of the LAN interfaces on the router you install run faster than 1Gb then you deserve to piss a load of time away on support calls from confused customers.
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Jul 16, 2024 23:00
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You have too much faith in the contracting firms. I'm not against the practice of hiring anyone with a pulse. That's how most of us got our start after all. But I'm against the practice of giving them no training, inadequate equipment, then slapping a company logo on a minivan missing a fender and sending them out to the field.
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Jul 16, 2024 23:04
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Okay but that second bit is how I made the jump from helpdesk monkey to security monkey so I'm still not seeing the problem.
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Jul 16, 2024 23:06
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Renegret posted:With multigig fiber out now the newest thing is this happening in the other direction. People with poo poo rear end routers mad they're not getting contracted speeds even though it magically clears up the moment they plug in directly to the onu Every ISP in Italy do provide a multi gig router along with the ONT and makes it incredibly convoluted to use your own poo poo gigabit router. Skill issue.
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Jul 17, 2024 05:20
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When I worked helpdesk folks would bring in "slow" laptops so we'd reboot it, run windows updates, a malware scan that found nothing, say we ran some optimizations and it should be better and the user would say oh wow yes its much faster thank you and be happy for another month of not rebooting it. There were times I did absolutely nothing but said I did and they thought it was way faster. Thank god for SSD now really they make even the shittiest specced thing fairly zippy just doing desktop work. edit: I went through a whole thing trying to troubleshoot my home network after a service upgrade and yeah my old asus n900 didnt have enough power to NAT more that 350 meg or so. An $80 used quadcore nighthawk off ebay with ddwrt slapped on it fixed things up. I have a comcast problem once every 3 years and before I call them I replace at least my modem so they cant claim it is the problem. Its still cheaper than renting from them. My main issue was service dropping for several seconds completely randomly, sometimes 4x an hour, sometimes only twice a day. It was definitely on them since it mysteriously stopped happening mercifully right before ff14 expansion came out. Boogalo fucked around with this message at 15:33 on Jul 17, 2024 |
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Jul 17, 2024 15:08
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Thanks Ants posted:Yeah if you’re an ISP selling a 2Gb service and none of the LAN interfaces on the router you install run faster than 1Gb then you deserve to piss a load of time away on support calls from confused customers. i mean you're gonna get them a lot on gig services too just from people who try to see gig on wifi which is presently a pain in the rear end
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Jul 17, 2024 15:20
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A reply to a ticket came in regarding some OneDrive files appearing in a user's recycle bin "This gut feeling that you have that this is USER ERROR is kind of slighting." *suggests IT is violating SOX compliance by accessing and deleting files in her computer* *CC's my manager and his manager *
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Jul 17, 2024 15:49
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We had someone log in to their M365 account on someone else's PC, mash the "yes please save my password" option (unmanaged endpoint, that's bad but not the responsibility of us), and neither person involved would accept that the reason they were offered their own account and their colleagues account when logging in was because this chain of events had occurred, they insisted that the accounts had been combined somewhere.
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Jul 17, 2024 16:15
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me: "I replaced this scanner and the streak is gone, but the new one intermittently stops responding and shows an 'E' on the LCD display." vendor support: "Can you show me a picture of the screen where it says that error?" me: 
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Jul 17, 2024 22:41
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I thought I was fancy having gigabit fiber to the home. I have a solid router and get pretty close on speed and at 1Gb I feel like I'm living in the future.
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Jul 17, 2024 22:49
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guppy posted:I thought I was fancy having gigabit fiber to the home. I have a solid router and get pretty close on speed and at 1Gb I feel like I'm living in the future. To be brutally honest, the jump from gigabit to 2.5 gigabit isn't that astonishing as 100 or 200 to gigabit. It's nice sure but, given how more than gigabit download speeds require speedy ssd and beefy computers, it's not that easy to reach for all clients as going gigabit.
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Jul 18, 2024 05:15
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I'm deploying 100gbit backbone links at work, but at home 500mbit Internet feels fine? 
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Jul 18, 2024 07:03
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best I can get is still 25/3, prayers welcome
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Jul 18, 2024 16:44
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We have to get circuits at a bunch of rural, and small town locations and its fun how some spots are "We could maybe get you a 10/10 link, provided Farmer Johnson's cows don't rub up against the tower again" to "Here is a symmetric gig link and its 70/month."
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Jul 18, 2024 16:52
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BaseballPCHiker fucked around with this message at 16:08 on Apr 1, 2025 |
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Jul 18, 2024 17:10
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Yeah I don't envy having to do things like deploying and managing storage sync servers for an office of 20 people using Office documents, now you can brute-force everything with a gigabit internet connection and it's great.
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Jul 18, 2024 17:27
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BaseballPCHiker posted:Reminds me of my time in rural Alaska. Most of the time the best we could do was a HughesNet satellite internet hookup at like 3/1. My favorite* part about HughesNet was the rolling 5 gb quota * least favorite I had more than client where the main thing I did was pre-download stuff at the shop, then drive 4 hours (or fly!) then copy it.
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Jul 18, 2024 17:39
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shame on an IGA posted:best I can get is still 25/3, prayers welcome Starlink is run by an rear end in a top hat but has - hah! - stellar reviews.
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Jul 18, 2024 18:03
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CitizenKain posted:"We could maybe get you a 10/10 link, provided Farmer Johnson's cows don't rub up against the tower again" Yeah this isn't even an exaggeration, it's kinda sad. It's not unusual to have a site that's just a shack in the middle of a cornfield, running equipment that went EoL 10 years ago, all being held up by a 1 gig microwave link to a slightly larger shack in a different cornfield. But that's all above me, I just keep it working.
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Jul 18, 2024 18:11
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Renegret posted:Yeah this isn't even an exaggeration, it's kinda sad. One of our outage tickets was "Fiber was shot." Our manager at the time didn't believe it, as he worked for a company in a major metro area. We had to explain him more then once that rednecks shoot at fiber for some reason.
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Jul 18, 2024 21:54
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The way I understand it, they're usually shooting at birds. Inevitably, every 4th of July, we'll have at least one cut due to rednecks shooting into the air. Unofficial policy is to just wait for the morning to investigate for safety reasons.
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Jul 19, 2024 00:20
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This evening crowdstrike is experimenting with total network security by having all the pcs on site continually reboot
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Jul 19, 2024 06:01
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gently caress crowdstrike
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Jul 19, 2024 07:11
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tactlessbastard posted:This evening crowdstrike is experimenting with total network security by having all the pcs on site continually reboot A computer cannot be broken into if it's already broken.
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Jul 19, 2024 07:24
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Very nice of them to give everybody who isn’t responsible for fixing their problems a long weekend
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Jul 19, 2024 08:03
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They've managed to do this on the Friday afternoon before teaching starts in Semester 2 in Australia 
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Jul 19, 2024 09:11
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