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Zorak of Michigan posted:but bosses who yank priorities around without notice enrage me. I've had a couple who liked to play that game. Monday we spend an hour talking in depth about how critical a project is and doing a deep dive on all the things we need to do in order to deliver. Wednesday, boss asks about something totally different that nobody has brought up in weeks, and when I say "Nobody has talked about that in weeks, I have been all-in on the big project we discussed Monday," I get, "Who cares about that project? I need to see progress on this bullshit project I just asked you about." This is how our weeks go there's a new priority every week please drop what you were doing and work on it. At least we never get taken to task for not finishing priority -1 since we have the paper trail of things shifting all the time. This seems to be par for the course for this industry's IT there's always someone's new pet project you gotta explain to them no you cant put this data in that place it is PII and or finance, or og sensitive and we need data protection agreements from the vendor and...etc. A lot of things come up that if you slow roll them enough they become unimportant and scrapped so delaying implementation with tons of required paperwork, approvals, and review works wonders to make people realize their fleeting fancy is not worth the trouble. Most of our backlog of tickets is just infra work we need for security, monitoring, directory cleanup, etc that we will never get around to. We had budgeted 6 figures to upgrade all the out of support network hardware for a remote site, got the quotes all ready and then told we had to arrange financing (which is a absolute nightmare to get vendor and legal to agree on contract terms) the large bucket was gone. It went into buying openAI licenses for the org. Top it all off we just got a message from CTO that each tech department was tasked with finding ways to use AI in our day to day. Buddy stop buying poo poo you don't have a use case for then asking us to justify it for you. quote:CTO has asked in a recent AI discussion for input. He has challenged each group to come up with an example of how we could use AI to improve the operations within [Company]. We are hoping to find an example that will help us illustrate to the [Company] community how to use AI to improve efficiencies. Please send along some examples by October 1st. Thank you! I had a nice rant session to our director when that got posted and she was all "yeah its hosed up but we just gotta play" I've been here so long its just off the hook entertaining because I don't care anymore I do what I can and whatever I don't finish gets pushed to the next day. At least it pays the bills and I'm full WFH and I get stories like this to terrorize people with 
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Sep 11, 2024 22:18
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Boogalo posted:We in infrastructure/security have an enormous queue that only gets longer so our director is meeting with my boss to ask why this is and he's just going to show her his free/busy time which is just wall to wall meetings all day with zero time to actually do any work. We even block off monday and friday from meetings to reserve them for important stuff and get even a little work done but every week just ends up looking like this for our cloud architect because we have to play the adults in the room with all the wacky poo poo people keep trying to do. The meeting is the invention that has been most detrimental to productivity across history.
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Sep 11, 2024 23:21
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That CTO found his solution searching for a problem. Jfc I I'm a big AI proponent but not everyone can find at least $30 per month in value from it.
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Sep 11, 2024 23:31
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BaseballPCHiker fucked around with this message at 17:02 on Apr 1, 2025 |
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Sep 12, 2024 04:35
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klosterdev posted:That CTO found his solution searching for a problem. Jfc I I'm a big AI proponent but not everyone can find at least $30 per month in value from it.
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Sep 12, 2024 09:49
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I've not seen Microsoft present a compelling use case for Office 365 Copilot and they've had a year to come up with one. Every example they have of it surfacing data in Excel is from a well formatted sheet with about 30 rows in.
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Sep 12, 2024 10:39
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Two users so far havent known their residential/postal address. Just their zip code. I guess I'll ask for street address from now on!
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Sep 12, 2024 11:39
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Ask where they get pizza delivered to.
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Sep 12, 2024 12:06
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I would never have thought that it would be a challenge for people but maybe it's time to integrate your form with whatever body in your country maintains the list of postal addresses.
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Sep 12, 2024 12:18
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Are you dealing with a bunch of Americans? Because we'd call that our mailing address and our location a physical address. If we were talking and you'd asked me what my postal address was it'd take me a few seconds to figure out what you meant. Written form wouldn't be a problem. For that vast majority of people these are the same thing. But it does come up often enough when ordering things and filling out forms, so... 
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Sep 12, 2024 12:34
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Yep, Americans generally highschool to young-adult. About a dozen phone calls a day from campus-affiliated school program students who need help logging into their accounts, and one of the questions we ask to verify ID is address.
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Sep 12, 2024 12:47
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Postal address is when you deliver some prepared remarks to the dude in the truck made by the same people who made the F-14
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Sep 12, 2024 12:49
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Yeah what you've described doesn't really surprise me, then. It's not the term we use and most high schoolers / young adults have probably never dealt with having a separate mailing and physical address. I'd ask "is the address where you live different from where you get your mail?" and then just ask for a street address or physical address after they say no.
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Sep 12, 2024 12:51
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Sounds reasonable, I'll try that out
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Sep 12, 2024 12:57
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e: eh, reading it back through and not sure if what i wrote was helpful
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Sep 12, 2024 13:17
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Imo Copilot can deffo be useful for management, anyone generating a bunch of documents, powerpoints it's terrific for spitting out pre-made templates that are a lot faster to edit than build from scratch, meeting summaries can be handy, and I've found the email coaching feature useful when communicating with people far up the chain. I'm just a lowly help desk guy with a Copilot license (IT has it so we know how to support other users licensed with it) but it still continues to amaze me. Licensing everybody with it and trying to force use cases tho is really dumb. It really is only currently useful to specific subsets of people.
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Sep 12, 2024 15:01
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klosterdev posted:Imo Copilot can deffo be useful for management, anyone generating a bunch of documents, powerpoints it's terrific for spitting out pre-made templates that are a lot faster to edit than build from scratch, The other two use cases... summarisation runs the risk of hallucinations, but is marginal. Generating corpo-speak bullshit? That's where it loving shines. The reason why is left as an exercise for the reader.
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Sep 12, 2024 15:08
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Arquinsiel posted:Okay so here's where you've identified what Copilot should not be used for. It might be great at making GBS threads out templates for editing, but that results in lots of people individually pissing away time getting it to poo poo out a template that they can then edit. Instead the task of putting together a consistently styled template for all purposes should have been delegated to the department that handles branding etc for the whole company, and then everyone is informed of where they live and when they are updated to ensure consistency of style across the company. I think we're comingling templates from a look and feel perspective (definitely something someone else should have already done) and organizational templates. If I'm doing a report for management for the first time, it's very helpful to know how other people might organize the same sort of information. It lets you jump right over the blank sheet of paper stage, which can be daunting, and turns it into filling in the blanks.
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Sep 12, 2024 15:25
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Nope, you should have constructed the templates from previously delivered documents so that all the sections that $STAKEHOLDER would expect to see are present and then you can just point juniors at it and tell them to make their work conform to that or have a real good justification for deviating. It then has the bonus benefit of being a thing you point new hires at as part of orientation and they can get a feel for what kinds of things the organisation thinks are important, and they can learn fast or do gap analysis based on that.
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Sep 12, 2024 15:29
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It would have been incredibly valuable when starting at a new company if I had been introduced to a collection of template documents covering everything I could be realistically expected to produce.
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Sep 12, 2024 15:32
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I should clarify, when I say templates I don't mean like, PowerPoint template files. I mean that it's faster to use a prompt to generate something as a proverbial template for you to edit instead of creating a document or PowerPoint presentation from scratch. Spit out a file, make your edits.
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Sep 12, 2024 16:34
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I'm probably making a wider point about business language and acknowledge that it's a game that has to be played, but if a document can be largely procedurally generated and then a few key details are swapped out for the situation, couldn't the document just be those key details without everything else? (Especially as some exec reading it is likely to ask a different AI tool to summarise the whole thing for them anyway, reducing it to just those key bits you edited in)
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Sep 12, 2024 16:42
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We push marketing-approved word and PowerPoint templates to everybody, it’s nice.
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Sep 12, 2024 16:42
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klosterdev posted:I should clarify, when I say templates I don't mean like, PowerPoint template files. I mean that it's faster to use a prompt to generate something as a proverbial template for you to edit instead of creating a document or PowerPoint presentation from scratch. Spit out a file, make your edits.
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Sep 12, 2024 16:43
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It’s always so depressing when you have users who are Important Professionals with jobs that in theory require being smart, like doctors, lawyers and therapists, who you find out are unable to grasp concepts like 2FA or “the reason your voicemail box is full is because when the phone system emails you a copy of a voicemail message, it has no way of knowing you have opened and deleted that email, you need to also actually delete the message from your voicemail on your phone.”
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Sep 12, 2024 20:25
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To be fair that sounds like a pretty dumb way to configure voicemail.
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Sep 12, 2024 20:33
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The amount of people who don't know how to navigate Windows folders is just baffling to me. Like, poo poo I did when I was literally 8 years old using Windows 95. At this point Windows has been part of these people's jobs for longer than it hasn't, and they STILL have no idea what they're doing. I think OneDrive alone is enough job security to keep me employed for the rest of my life. I honestly can't believe how often I have to explain to people how to find a folder in File Explorer.
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Sep 12, 2024 21:27
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Personal Lucubrant posted:The amount of people who don't know how to navigate Windows folders is just baffling to me. Like, poo poo I did when I was literally 8 years old using Windows 95. At this point Windows has been part of these people's jobs for longer than it hasn't, and they STILL have no idea what they're doing. The rise of smartphones, and the accompanying design philosophy of abstracting away as many technical details as possible, killed the pressure to develop computer literacy in the general population, I think.
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Sep 12, 2024 22:11
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User called about a PW reset. On getting temp password texted to her, she repeatedly tried to use a new password that didnt fit organization criteria and relocked the account. Was told she needed a special character, 5 letters, 2 numbers. She was unable to think of a 5 letter word, so several were suggested. She rejected them all, and said she would call back when she thought of one 
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Sep 14, 2024 16:09
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Copilot is good for searching sharepoint and intranet stuff. This might have to be configured at the tenant level or whatever, but it has saved me many hours in searching for stuff. Of course this is only because the default sharepoint/intranet search microsoft provides is awful, bordering on non-functional. So, you're essentially paying a premium for default features, but what else is new. It's also pretty good at RAG-type stuff with the sharepoint/intranet stuff it has ingested. I can ask it specific stuff about internal resources, even if they are named with a common word. i.e. 'What is Tock?" A: "Tock is an internal database that houses integrated data about X and Y....."
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Sep 14, 2024 18:48
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I was recently forced to change my work hours and Teams AI keeps saying "you seem to prefer to work [old hours], shall I use them to set your availability?" to taunt me
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Sep 15, 2024 01:25
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Boogalo posted:I had a nice rant session to our director when that got posted and she was all "yeah its hosed up but we just gotta play" "We leveraged AI text generation technology to write every set of meeting minutes in iambic pentameter. Also all of our accounts payable notifications are written in the style of Dr. Seuss."
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Sep 15, 2024 15:42
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Instructor SMS requesting multiple students pw resets from their own personal phone? No. No I will not.
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Sep 17, 2024 13:45
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An email came in to our service desk email from some part-time temporary faculty member.quote:It appears that Zoom is selling our [institution] personal information unless we opt out. How can this be true? They attached the email they received. My response: afrostywitch posted:
This is probably largely bullshit but come into my service desk acting like a piece of poo poo and I am absolutely going to gently caress with you. I missed users 
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Sep 17, 2024 17:47
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quote:I have alerted my supervisor about this ridiculous oversight and hope that no one is harmed by your negligence. I'd set this as the thread title if I could. Christ, what an rear end in a top hat. That's straight to HR territory for me.
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Sep 17, 2024 17:51
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Goddam, scorch that earth good and proper
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Sep 17, 2024 17:57
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There is no one one this planet who overextends the small amount of power they have in a classroom to the rest of the world like community college instructors. Knocking them down several hundred pegs directly upon their own petard never gets old.
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Sep 17, 2024 17:59
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Someone saw Zoom's "we're gonna use all your meetings to train our AI!" from last year and panicked.
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Sep 17, 2024 18:00
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I got a ZoomInfo email in the last couple of days and the only thing I'd class as social media that knows my work email is LinkedIn, so either they've bought a list from a company or are guessing the correct first.last@company combinations. It's the behaviour of a shithead company either way.
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Sep 17, 2024 18:03
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A Frosty Witch posted:There is no one one this planet who overextends the small amount of power they have in a classroom to the rest of the world like community college instructors. I will see your community college instructors and raise you a research university postdocs.
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Sep 17, 2024 18:21
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