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A Frosty Witch posted:Most dealerships still run ERA for their customer and inventory databases and that program only ran on actual terminals until the mid 2000s and some dealerships I've seen still use the old dumb terminals. Mine didn't get rid of the last one until 2013. one of my clients had a print server that had runs to each printer via serial over ethernet
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Mar 11, 2025 01:43
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The Fool posted:one of my clients had a print server that had runs to each printer via serial over ethernet Sounds about right 
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Mar 11, 2025 04:14
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Just found this PC that was connected to the internet as recently as February  
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Mar 11, 2025 15:27
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I can't update that machine because it messes with the Java 9 install for my web server. But don't worry I have Kaspersky on there for security.
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Mar 11, 2025 16:01
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johnny park posted:Just found this PC that was connected to the internet as recently as February Gah!
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Mar 11, 2025 16:08
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Dick Trauma posted:I can't update that machine because it messes with the Java 9 install for my web server. But don't worry I have Kaspersky on there for security.  
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Mar 11, 2025 16:11
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Mar 11, 2025 16:21
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gently caress all printers but especially HP inkjets just bin it. any issue at all? bin it. you don't need to print.
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Mar 11, 2025 18:09
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johnny park posted:Just found this PC that was connected to the internet as recently as February
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Mar 11, 2025 19:06
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I couldn't figure out why the Brother sheet-feed scanner that saves scans to a USB stick apparently stopped working a few months ago. Meaning that I would take the USB stick from my room to the other end of the house where the scanner is, scan the thing, unplug and bring the stick back to my room, plug it into my computer, and ... nothing was there. At least nothing recent. I'd been reusing the same USB stick for years for a variety of scanners, so there's a bunch of folders on it with names like EPSON and EPSCAN and SCAN_00, not to mention that the USB stick decided long ago to format as two separate volumes, NO NAME and UNTITLED, and both of them had old folders with the above names in them owing to years of me scanning things once every few months and copying the scanned PDFs off and then forgetting about it and letting data hygiene and security practices be Future Me's problem. In the last few months newly scanned documents would just seemingly go nowhere. None of the folders had anything newer than 2018 when I'd completed the trek back to my room with the computer, and after trudging back and forth multiple times and swearing at finding nothing saved in any location anywhere on the stick, I usually gave up and just took a loving picture of my W2 or whatever. Maybe the USB stick is full? Maybe the scanner isn't unmounting it properly after saving the file and it's disappearing? Maybe it's just the printer/scanner gods getting antsy about how long it's been since the last blood sacrifice? Who knows. Well, today I had to scan something, and I got sick of this poo poo and deleted all the ancient scanner folders from both volumes and let the scanner create a new one if it could. And ... it worked. There's a new Brother folder on the NO NAME partition! And there's a shiny new PDF file in it! With a datestamp of ... 2018.
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Mar 11, 2025 19:41
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Data Graham posted:I couldn't figure out why the Brother sheet-feed scanner that saves scans to a USB stick apparently stopped working a few months ago. Meaning that I would take the USB stick from my room to the other end of the house where the scanner is, scan the thing, unplug and bring the stick back to my room, plug it into my computer, and ... nothing was there. At least nothing recent. Hah, that makes sense. Might be time to set up scan to network drive, though.
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Mar 11, 2025 21:40
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I know what they really are, but I prefer to imagine an impact printer is one that prints all documents in the impact font.
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Mar 12, 2025 01:34
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Rexxed posted:Hah, that makes sense. Might be time to set up scan to network drive, though. Do you, or anyone else, know of a good network scanner that isn't part of a copier? And more specifically, has network scanning actually built in? I'm a huge fan of the Fujitsu lineup, but their "network scanners" aren't, they just connect over the network to a computer running the capture software, which is not what I want.
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Mar 12, 2025 03:03
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Arquinsiel posted:If you found this then lurking somewhere on your network is a Server 2k3 machine without the monitoring tool. *crying in the shower*
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Mar 12, 2025 03:11
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Knormal posted:...I prefer to imagine an impact printer is one that prints all documents in the impact font. Now I want a hobo printer.
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Mar 12, 2025 03:30
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SyNack Sassimov posted:Do you, or anyone else, know of a good network scanner that isn't part of a copier? HP makes a series of stand-alone scanners. Its basically the part from a MFP, so I assume it has the scan to email and scan to folder stuff.
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Mar 12, 2025 05:02
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SyNack Sassimov posted:Do you, or anyone else, know of a good network scanner that isn't part of a copier? I've only configured scan to pc on Canon imagerunner mfcs and the larger brother units, so no, not personally. The Canons are huge beasts meant for a whole office to print/copy/fax/scan on but for small groups it's pretty easy to scan to a fileserver samba share or set up a file share on a windows pc to scan to if people get paranoid about others taking their scans. Scan to email is popular, too, but you need to give it a SMTP server to scan to. If you use gmail it needs an app password instead of the main account password but it's pretty easy to set up using the web interface for the MFC, don't bother with the tiny resistive touchscreen keyboard. I was able to copy and paste the scan to pc settings from the Canon over to a pretty inexpensive Brother MFC (I think it was the Brother MFC-L8900CDW) when they wanted something a little cheaper. It was about $650 and won't be as robust as a multi thousand dollar Canon but should copy/fax/print/scan, but you can also pick it up and carry it and the Canons are only moveable with one person because they have wheels. I'm not sure how small you can go with Brother before you get the scan to network share functionality because I mostly interact with their B&W lasers but it might be available with a smaller form factor. It'd still be part of a copier in that it's a printer with copy/scan/fax functionality most of the time, however.
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Mar 12, 2025 05:24
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Network scanners that aren’t copiers are a premium product but they do exist, Canon, Epson and Brother make them but you have to go a reasonable way up the product range to get something with a network port on rather than single band wireless n in TYOOL 2025
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Mar 12, 2025 10:18
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A ticket came in User getting a message that their OneDrive license had expired, unable to access their OneDrive. Across multiple devices and browser, time to dig. User was licensed correctly, unrelated to the recent incident. Can't get the OneDrive link via the 365 admin panel (as global admin, user is global admin too), that was the first big clue. In SharePoint user profile, a different user was set as their primary site collection admin. Attempt to change it to the user, "You need to be a site collection admin." Same thing happens when trying to change it using either the current site collection admin account, or the user's account. MS's diagnostic tells me to give the user viewing rights on their own OD personal site, which I obviously can't do, since nobody can access it. SharePoint Online Shell didn't bring that site when hitting Get-SPOSite initially, so I poked around the GUI for a bit more, but half an hour of me looking into a PnP module and if there's a way to use it without setting up an app in Entra, my manager gets involved. Tries to do the same thing as before, but also found the flag that brings up personal sites too, and we managed to sail from there, was pretty straightforward to check for the lock and unlock it. Honestly was fun digging into it, I probably should've looked into the personal sites modifier earlier, but learn something every day.
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Mar 12, 2025 16:26
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Hmm... IT director pushed a change to a totally new ID card system and we have now gotten at least one complaint that "My card doesnt work anywhere in the building" from every single department. Wonder if that should have been tested outside the actual live environment perhaps? Or maybe sent out an e-mail to everyone to know of the pending change? Of course most of the IT Departments cards didnt work either. Graaaaaaagh!!!
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Mar 12, 2025 17:11
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Serperoth posted:A ticket came in this reads like some IT version of stockholm syndrome
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Mar 13, 2025 09:28
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cathoderaydude posted:the legitimate reason is that the signal to noise ratio on fax is five hundred billion times higher, because it costs actual time and money to fax-spam, whereas 99.99% of email is phishing and nothing is ever reliable. if you tried to email prescriptions to a pharmacy 9/10 would go in spam and 9/10 pharmacists would never, ever learn to check the spam folder. That said, as noted a lot of "fax" these days is in fact just email made worse with extra steps. One side or sometimes even both sides will be using efax services so all the same deliverability issues can apply in the same ways. They're also not exactly hard issues to avoid or solve. I ran my company's email server for a few years and I still end up troubleshooting a lot of mail deliverability issues for clients. With one exception (loving Yahoo mail), every single case of emails being either blocked or spamfoldered was because the sending mail server did not have SPF and/or DKIM set up or it was set up blatantly wrong. Neither of these things are even remotely hard to get right but those whose businesses don't actually depend on email have a bad habit of not bothering.
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Mar 13, 2025 21:00
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wolrah posted:Email isn't necessarily the answer, just stop using loving fax. At least around me we have a couple of dominant healthcare conglomerates and most doctors are connected to one or more of their EMR systems, so they could just use those directly. Pharmacies could have their own portal for doctors to log in to, whatever. any "better" solution assumes a level of cooperation that's completely impossible in the real world. good luck getting not just walgreens, but Frank's Pharmacy (founded 1929, cash register isn't even a PC) to use whatever system you come up with. the first time Frank's login doesn't work he isn't going to troubleshoot it, he's just going to start telling people to fax him, because he already knows that once something's broken on the computer it does not get fixed. we have had over 25 years to work on these problems and have thoroughly demonstrated that the software industry does not intend to ever stop tripping over their own nutsacks and make anything on the computer reliable enough that a guy who has a job other than "be on the computer all day" will be willing or able to put up with it. frank is not going to open a trouble ticket. frank is not going to interrupt his business for 3 hours to sit on hold with an utterly incompetent tech. if his fax machine breaks, he goes and buys another one at costco and plugs it in. nothing on the computer can promise that
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Mar 13, 2025 21:35
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Tankakern posted:this reads like some IT version of stockholm syndrome I'd be worried if that was a real thing  I'm mostly referring to the investigation process, putting the pieces together to figure it out, and the hindsight to see how I could've done better (finding the flag for private sites rather than changing course, etc). If I ever claim to have enjoyed the misleading error messages, that's when I'll have lost my senses.
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Mar 13, 2025 22:32
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It's just the standard type 3 fun. poo poo in the moment, but a good story down the pub in later years.
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Mar 14, 2025 02:12
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cathoderaydude posted:any "better" solution assumes a level of cooperation that's completely impossible in the real world. good luck getting not just walgreens, but Frank's Pharmacy (founded 1929, cash register isn't even a PC) to use whatever system you come up with. the first time Frank's login doesn't work he isn't going to troubleshoot it, he's just going to start telling people to fax him, because he already knows that once something's broken on the computer it does not get fixed. The idea that fax is reliable is absolute bullshit. The reason I hate fax so much is because of how often I'm stuck troubleshooting it and proving to people that the phone line is working perfectly fine and the problem is that they're trying to do anything useful with a modem in 2025. Anyways, like I said before: quote:They've been sending faxes since 1987 and they're not going to change unless forced, and since this group often includes the owners that forcing will only ever come from regulators. I don't have high hopes of that happening in the US any time soon unless a large EMR platform vendor becomes a substantial campaign donor, but it has happened and is currently happening elsewhere in the world and has worked well where it's been done.
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Mar 14, 2025 17:50
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My understanding, and perhaps I am wrong about this but it's what I've heard for years, is that fax is considered legally valid because the rules are old but those rules have never been updated to include more recent communications technologies. I'm not sure if that means others are explicitly invalid or if it just hasn't been tested in court.
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Mar 14, 2025 20:43
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I think a lot of that stuff has urban myth status, an email with headers intact and a scan of a signed document is probably enough to get a ruling in your favour, even before you add a load of the IP tracking stuff that a service like DocuSign offers.
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Mar 14, 2025 20:56
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I doubt it still applies, but 10 years ago in the US (areas of the US, certain jurisdictions and courts, not a blanket statement, etc.) that was absolutely the case. Judges can be very specific about seemingly insane things.
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Mar 14, 2025 21:06
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wolrah posted:The idea that fax is reliable is absolute bullshit. The reason I hate fax so much is because of how often I'm stuck troubleshooting it and proving to people that the phone line is working perfectly fine and the problem is that they're trying to do anything useful with a modem in 2025. i worked for a phone company. we had thousands and thousands of customers doing high volume fax every day, i assure you, you're wrong. fax works most of the time, and when it doesn't there are achievable solutions. modems work fine in 2025 unless you have voip, and only if your voip provider is clueless; every provider has a three-step process for fixing modem issues, and if it doesn't work it's because your carrier is incompetent to the point of fraud. when you get locked out of the EMR-of-the-week and nobody will unlock it because of mysterious computer problems (whoops! your account is two years old, we did a DB migration, now you have a nonsense character in a field and there is no way to percolate a ticket up to the one DBA who knows how to fix it), you are simply out of business. you can't fix it by switching to a new phone provider or buying a new machine; you are just no longer a pharmacy or law firm, until the kafkaesque machinery of the hypernerds fixes your account by accident during yet another automated and poorly tested migration. then when the EMR-of-the-week changes to a new one six months later - and you know it will because half this thread is about The Unending Shuffle - you won't be able to log in at all because your account confused the lovely migration script, and again, there is nobody to reach about this problem; the support staff are trained to fix the 99th-percentile problems, and if you aren't in that set, there is no escalation path whatsoever. oh, and all your records are now gone, but nobody is to blame. or you can use fax, which provably works 99% of the time (or do you think walgreens et al are just inexplicably wasting gobs of money over a solvable problem?) and you get a hardcopy record you can put in a filing cabinet. i promise you this issue is smaller than you think it is.
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Mar 14, 2025 21:10
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Thanks Ants posted:I think a lot of that stuff has urban myth status, an email with headers intact and a scan of a signed document is probably enough to get a ruling in your favour, even before you add a load of the IP tracking stuff that a service like DocuSign offers. Email with headers has close to zero value in Europe just to avoid misconceptions. Any lawyer worth their paycheck can make them inadmissible as proof. Even SMS have better chances of surviving a court of law. SlowBloke fucked around with this message at 21:16 on Mar 14, 2025 |
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Mar 14, 2025 21:14
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Can’t speak for the wider EU, in a UK civil case if the other side claimed a message wasn’t legitimate you’d get an expert witness who could tell the court about your companies email storage practises, the other side would make their arguments, and the judge would decide.
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Mar 14, 2025 22:49
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For EU pharmacy stuff it seems to just be email.
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Mar 14, 2025 23:53
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Thanks Ants posted:Can’t speak for the wider EU, in a UK civil case if the other side claimed a message wasn’t legitimate you’d get an expert witness who could tell the court about your companies email storage practises, the other side would make their arguments, and the judge would decide. Is the UK subject to eidas 2.0 or did they split before ratification in local law? In the eidas framework, anything that doesn’t pass thru a ERDS or QERDS service is equivalent to a written note, since there is no solid certification on the email sender being genuine.
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Mar 15, 2025 00:05
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SlowBloke posted:Is the UK subject to eidas 2.0 or did they split before ratification in local law? In the eidas framework, anything that doesn’t pass thru a ERDS or QERDS service is equivalent to a written note, since there is no solid certification on the email sender being genuine. Don't know if it's eIDAS 2.0: https://ico.org.uk/for-organisations/guide-to-eidas/what-is-the-eidas-regulation/ I still had to print a physical document and had it witnessed in person last month, even with an 'online solicitor'.
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Mar 15, 2025 10:25
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A written note can still be a contract, a verbal agreement can be a contract. The only thing it changes is how easily you’re going to be able to make your case in a court that an agreement was or wasn’t in place, and it will presumably be only one thing in a collection of other evidence.
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Mar 15, 2025 10:35
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Arquinsiel posted:For EU pharmacy stuff it seems to just be email. In Greece, we have full-on paperless ("immaterial") prescription. My doctor says "you need Dihydrogen Monoxide and Mouse Bites", they log in to the govt health system with some code of theirs and my govt insurance number, and create a prescription for DHMO and Mouse Bites, I get an email and a text from the govt system. I give the number from the email/text to any pharmacy, they give me my DHMO and Mouse Bites. All pharmacies are essentially tiny businesses, no chains or anything. (there is some "unofficial" stuff as well, like if I got my regular pharmacy, and it doesn't have DHMO, they'll ask if I just want the Mouse Bites or if I want to pick both of them up when the DHMO gets there) Serperoth fucked around with this message at 13:40 on Mar 15, 2025 |
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Mar 15, 2025 10:56
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vanity slug posted:Don't know if it's eIDAS 2.0: https://ico.org.uk/for-organisations/guide-to-eidas/what-is-the-eidas-regulation/ It seems to be an acceptance of 2.0 since it includes ERDS and REM. Arquinsiel posted:For EU pharmacy stuff it seems to just be email. In Italy each order for controlled items is a combination of codes (NRBE and PIN-NRBE) to be shown to the pharmacist, delivered to patients over email, sms or WhatsApp. The codes are interoperable across Europe for select countries (interop is on voluntary basis), there are currently fourteen states in that program. SlowBloke fucked around with this message at 11:55 on Mar 15, 2025 |
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Mar 15, 2025 11:10
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Hi Greece I'm dad
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Mar 15, 2025 13:32
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Serperoth posted:In Greece, we have full-on paperless ("immaterial") prescription. My doctor says "you need Dihydrogen Monoxide and Mouse Bites", they log in to the govt health system with some code of theirs and my govt insurance number, and create a prescription for DHMO and Mouse Bites, I get an email and a text from the govt system. I give the number from the email/text to any pharmacy, they give me my DHMO and Mouse Bites.
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Mar 16, 2025 07:19
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