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You'll also be able to purchase a license for something just called "Microsoft Copilot Desktop", but that'll actually just be what they've renamed Intune Plan 1
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Apr 2, 2025 20:42
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| # ? Nov 8, 2025 09:06 |
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The top end SKU will be Microsoft Copilot Desktop Ultimate, which is in fact just a subscription service to a cloud-hosted VM.
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Apr 2, 2025 23:13
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User reports that they are not receiving new emails, including a test email they sent themselves. The user also attaches a screenshot of their OWA inbox: 
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Apr 3, 2025 15:57
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They accidentally hit the button to sort by oldest first didn't they.
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Apr 3, 2025 16:08
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They didn't even scroll down!!!!!
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Apr 3, 2025 16:24
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Today will be remembered as a sad day, a lowest point for our civilization. I had to rewire some devices in my office, but I couldn’t do it without unplugging the router. Hetrix uptime metric is no longer 100%. 
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Apr 3, 2025 16:49
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johnny park posted:User reports that they are not receiving new emails, including a test email they sent themselves. The user also attaches a screenshot of their OWA inbox: https://devrant.com/rants/680160/i-am-so-sick-and-tired-of-hearing-im-not-good-with-computers-from-these-god-drat
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Apr 3, 2025 17:11
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Email from senior account manager: shopper being charged shipping when using reseller affiliate link Answer: for free shipping and to generate affiliate credit, shopper must register an account or log-in to existing account after following link Reply: I don't understand (attachment: phone photo of presumably the shopper's cart showing full price shipping) Me: ::mashes archive button::
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Apr 3, 2025 18:50
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A user was angry that they missed the class they were instructing because they couldnt log into their computer. I tested the credentials, worked fine. Was in text convo with the user, so had timestamps and confirmed that I had informed them of the problem with implication thus that it was on her end before her class was scheduled to begin. Ofc it was, as the user had entered the wrong login name. Director flipped out about it for some reason, loving prick.
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Apr 3, 2025 20:24
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nielsm posted:Hearts because it's a network game!!! Yes sure you can play against the computer, but what if you could play against your coworkers instead? I think they removed the network play in later versions. quote:There is also a Windows not-for-workgroups 3.11, but I actually don't know if it has all the 32 bit disk access stuff from WfW 3.11.
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Apr 3, 2025 20:38
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I'm doing a divestment where the subsidiary that was sold is taking most of our server infrastructure with them including the on-prem domain, but is getting a new 365 tenant. This has the side effect that on-prem joined workstations need little more than a new outlook profile, but entra-joined ones are such a ball-ache, we're just completely flattening them.
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Apr 7, 2025 12:08
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So this is a super dumb question, but I do not normally have to deal in-depth with DNS, a thing that, for me, normally just works, unless it doesn't, at which point someone who isn't me fixes it. The immediate problem I'm trying to solve is that dynamic DNS entries created by DHCP at lease time are... not being created. They used to be created! But that stopped working recently, except sometimes eventually they do get made. A static A record does fix the problem, but that's a level of manual intervention that I don't want to add, and again, this used to work. This is an AD environment on not-EOL Windows Server. Some thoughts on this:
I've tinkered a little bit, but I could really use some guidance on this. It could be totally unrelated to this. I've also heard that recent Windows Server updates covered this exact little subsystem, so I could just be getting screwed by a buggy update.
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Apr 9, 2025 18:29
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What changed recently? Are there any interesting entries in the event logs? Remember, some programs/components have their own individual sections under the "Applications and Services Logs" section.
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Apr 9, 2025 18:45
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Yeah, I can't find anything that's changed other than Windows updates. Could there be something? Sure, but everyone denies making changes. I've already been through the DHCP and DNS logs in Event Viewer (server mostly, but I've looked at client logs too) and can't find any evidence.
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Apr 9, 2025 19:01
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DHCP updating DNS afaik needs credentials for an account that can do that, has someone disabled an account lately?
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Apr 9, 2025 19:01
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Thanks Ants posted:DHCP updating DNS afaik needs credentials for an account that can do that, has someone disabled an account lately? This has happened to us...
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Apr 9, 2025 19:36
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guppy posted:Yeah, I can't find anything that's changed other than Windows updates. Could there be something? Sure, but everyone denies making changes. I've already been through the DHCP and DNS logs in Event Viewer (server mostly, but I've looked at client logs too) and can't find any evidence. Rebooting exposes a lot of settings that were not written to config. First guess is either firewall or the registration account perms. More likely the FW config that ends up being ephemeral without doing something to save it.
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Apr 9, 2025 20:58
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Scientific study confirming what most IT professionals have known for decades. https://scitechdaily.com/new-study-a-lack-of-intelligence-not-training-may-be-why-people-struggle-with-computers/ quote:“It is clear that differences between individuals cannot be eliminated simply by means of training; in the future, user interfaces need to be streamlined for simpler use. This age-old goal has been forgotten at some point, and awkwardly designed interfaces have become a driver for the digital divide. We cannot promote a deeper and more equal use of computers in society unless we solve this basic problem,” Oulasvirta says. Probably outing myself as an idiot for disagreeing with someone who is likely much smarter than me, but I think even the most intuitive and "best" UI wouldn't help much in the long run. I think of Murphy's law and stuff like, "If you make something idiot-proof, someone will just make a better idiot." quote:“The study revealed that, in particular, working memory, attention, and executive functions stand out as the key abilities. When using a computer, you must determine the order in which things are done and keep in mind what has already been done. A purely mathematical or logical ability does not help in the same way,” says Salmela. This sounds more agreeable. Age-related cognitive decline aside, this basically seems to say that critical thinking skills are important for successfully using computers. Which kind of seems obvious, but that's not the point of doing science. It's too bad that critical thinking is "woke" now. I'm sure putting more bibles in schools will help.
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Apr 9, 2025 21:09
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guppy posted:Yeah, I can't find anything that's changed other than Windows updates. Could there be something? Sure, but everyone denies making changes. I've already been through the DHCP and DNS logs in Event Viewer (server mostly, but I've looked at client logs too) and can't find any evidence. From a domain joined client run ipconfig /registerdns and monitor the local event log, I think it’s System, but could be mis-remembering. Correlate with the server logs. Use wireshark to capture same if logs aren’t useful. Is time in sync?
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Apr 9, 2025 22:50
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The research is fine but big wtf at the implication that all differences between individuals need to be eliminated. bit of a red flag there buddy. Not everyone is equally intelligent. That’s life. People who are less intelligent will struggle more with complexity. That doesn’t mean we should abolish all complexity, though it does mean we need to be mindful of how we might be limiting our user base by adding complexity to software we create. See also https://www.nngroup.com/articles/computer-skill-levels/
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Apr 10, 2025 15:21
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The Iron Rose posted:The research is fine but big wtf at the implication that all differences between individuals need to be eliminated. bit of a red flag there buddy. quote:Summary: Across 33 rich countries, only 5% of the population has high computer-related abilities, and only a third of people can complete medium-complexity tasks. Wow. This is honestly worse than I thought. I'm just a helpdesk computer janitor and I've pretty much pigeon-holed myself into this role indefinitely. I don't even have an admin account at this place because it's just application support for one specific web app. I'm not a developer, server admin, database admin, network technician, etc. I've just become really good at what is basically an entry-level role, even if it's "tier 2" or whatever. I'd never consider myself to be in the top 5-8% in overall computer proficiency. I'd have guessed more like top 25%. There are so many specialties and different facets of computing that I am mostly completely clueless about, and yet according to that article...geez. Dunning-Kreuger phenomenon I guess. What a perspective.
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Apr 10, 2025 16:49
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Personal Lucubrant posted:Wow. This is honestly worse than I thought. If you can read a checklist Follow each step Understand where something went wrong Deliver this information to someone else You are so far ahead of the curve its just silly, from a helpdesk / customer support pov.
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Apr 10, 2025 17:11
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Rawrbomb posted:If you can read a checklist So many people only do step 1 and 2 for any given task, in other words they learn their jobs by rote. If anything differs from the One True Way, including an unexpected pop-up that tells them exactly what to do to get back on course, they go into complete vapor lock.
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Apr 10, 2025 17:39
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Che Delilas posted:So many people only do step 1 and 2 for any given task, in other words they learn their jobs by rote. If anything differs from the One True Way, including an unexpected pop-up that tells them exactly what to do to get back on course, they go into complete vapor lock. This is my dad. He buys and sells stuff on eBay using checklists he wrote out when he first joined the site. Every time anything in the process has changed, he's had to annotate his checklist. It is jibberish now but somehow it makes "sense" to him, and is the only way he do business.
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Apr 10, 2025 17:47
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The eternal struggle in my job is trying to document things so that someone who's never worked with a client can be forewarned about their idiosyncracies. Got tagged in to a ticket where the new guy was having trouble getting a VOIP phone to register and had to tell him, oh yeah, this is the customer where for "security reasons" their IT people don't use DHCP and you have to ask them for a static IP if you want to add a new device.
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Apr 11, 2025 00:23
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Che Delilas posted:So many people only do step 1 and 2 for any given task, in other words they learn their jobs by rote. If anything differs from the One True Way, including an unexpected pop-up that tells them exactly what to do to get back on course, they go into complete vapor lock. it drives me crazy trying to get people to think about problems. The worst part is like a fully HALF of the time someone comes to me with a loving "blocker", I google for 5 minutes and find the cause if I don't already know it. I have to kidproof documentation and manuals for techs, so for users it's a ridiculous ask. I am currently the tier 3 for a pod of 7 people. I have implemented policies like "google first" and "let me show you how to resolve this" followed up with "ok now you show me" the next time it comes up and it's been helping people. I am thoroughly, utterly convinced that the majority of this problem is sourced in people being lazy. Sometimes it's an I don't get paid enough to think kind of Lazy, sometimes it's a conditioned lazy. I am trying to glass half full though and assume they just haven't developed the skill of...loving looking yourself and changing search terms in google which I try to remind myself is something that not everyone knows how to do?
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Apr 11, 2025 00:33
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Entropic posted:this is the customer where for "security reasons" their IT people don't use DHCP and you have to ask them for a static IP if you want to add a new device. 
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Apr 11, 2025 00:37
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Entropic posted:The eternal struggle in my job is trying to document things so that someone who's never worked with a client can be forewarned about their idiosyncracies. I have it on good authority that the entire network for the universal theme parks is configured statically. Not a single routing protocol in the entire place. They claimed it was for security reasons but I'm pretty sure the only security in mind during the design phase was job security.
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Apr 11, 2025 00:40
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That is basically what the new guy said when I relayed this information to him.
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Apr 11, 2025 00:59
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Diqnol posted:it drives me crazy trying to get people to think about problems. The worst part is like a fully HALF of the time someone comes to me with a loving "blocker", I google for 5 minutes and find the cause if I don't already know it. I have to kidproof documentation and manuals for techs, so for users it's a ridiculous ask. My boss is a penetration tester with 15 years of experience. I feel like a god-damned wizard most days. It's a very particular threat model that I understand, but which can be handled much less stupidly. Also this doesn't even fully address it.
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Apr 11, 2025 01:07
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Entropic posted:The eternal struggle in my job is trying to document things so that someone who's never worked with a client can be forewarned about their idiosyncracies. at phone job, i spent the entire time - ten years - telling people "the phone won't come up because the customer has VLANs." all you have to do is look at one other phone on the account. they RMAed brand new phones over this at least once a week. ten years
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Apr 11, 2025 01:59
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It's 2025 and people are still afraid of DHCP (reservations)
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Apr 11, 2025 08:34
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Wait until they have to get their heads around SLAAC (they will never do this)
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Apr 11, 2025 08:57
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Entropic posted:The eternal struggle in my job is trying to document things so that someone who's never worked with a client can be forewarned about their idiosyncracies. Jesus. I mandate DHCP, DNS (with PTR, no half-assing it with just forward records), 802.1x (with certificates if possible) on all new subnets we deploy. And I work with Operational Technology  The (industrial) automation engineers are not too impressed, but they can loving deal with it.
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Apr 11, 2025 10:05
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Serperoth posted:A follow-up to a ticket came in late last week. A further update to this: The CMS people tell us their thing works with security defaults. We ask them to do the same implementation for our mutual customer. "After discussing with our management, we will not do that". Both we and the customer told them to contact either us or the customer. We hadn't heard from the CMS people since end of March, so we shoot an email today, "Hey do you need us to do anything?" After some back and forth which I'm not sure they understood, they proposed us giving them the admin credentials to the tenant. For security, we should send the password to the guy's personal phone.
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Apr 11, 2025 14:45
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Yeah that's a thing that used to work great before everyone's phones also got email. Still happens a lot though.
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Apr 12, 2025 09:45
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Our 3 400KWh generators last week decided that they didn't want to stay in auto mode and just run all willy nilly. I found the ATS controller must be screwed cause the display is garbled. One good solid punch cleared it all up. The generators went back to auto mode and finally shut down. Waiting for parts now.
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Apr 14, 2025 19:08
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Sushi The Kid posted:Our 3 400KWh generators last week decided that they didn't want to stay in auto mode and just run all willy nilly. I found the ATS controller must be screwed cause the display is garbled. One good solid punch cleared it all up. The generators went back to auto mode and finally shut down. Waiting for parts now. Always satisfying when percussive maintenance is successful.
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Apr 14, 2025 19:30
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Sometimes, violence is the answer.
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Apr 14, 2025 19:46
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Sushi The Kid posted:Our 3 400KWh generators last week decided that they didn't want to stay in auto mode and just run all willy nilly. I found the ATS controller must be screwed cause the display is garbled. One good solid punch cleared it all up. The generators went back to auto mode and finally shut down. Waiting for parts now. Only trust your fists, vendor will never help you.
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Apr 14, 2025 20:30
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