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klosterdev posted:Abuse SharePoint Lists to hack together a quazi-ticketing system and claim it as an accomplishment in your yearly review You just described our ticketing system.
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Aug 1, 2025 22:46
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Hughmoris posted:You just described our ticketing system. There's nothing more permanent than a temporary solution.
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Aug 1, 2025 23:26
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Been a great week in tickets for our team for major outages. Last week, a location calls in because the had a lightning strike a pole nearby which made it down the cable line, fried the cable modem, the router that comes with it and our SDWAN box. I scramble to get a replacement box out the door, along with a cell back up modem if the cable doesn't get fixed. Stuff arrives in the morning, works fine, Spectrum even dispatches to fix the cable. This morning, site is down since 6am. Coworker starts on it, our sdwan box has a redlight, but everything else is good. He has to leave for a dr's appt, but notices in the history, that the site actually lost connection with the orchestrator 2 weeks ago, but Velo Edges will keep trucking for 2 weeks before dropping. I take the call, we go over things, and I remember this location has a LOS wireless link, and maybe that needs a reboot. We trace a cable up to the ceiling where it disappears to the roof. User on site mentions that 2 weeks ago, they had their roof worked on, and they found these old antennas up there, and had them removed. They figured "they looked old" and that was enough. So another spare hardware and cell modem on the way. No clue what its going to take to get the wireless repaired.
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Aug 5, 2025 00:12
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User asked if the headphones we order are "reusable or one-time-use". 
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Aug 5, 2025 20:00
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I’d hate to know how much money they’ve spent on AirPods.
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Aug 5, 2025 20:06
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Probably wants to know if anyone else has used the headphones you deploy before. I mean, running a Lysol wipe over it makes it effectively new again unless the earpads worn down.
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Aug 5, 2025 20:15
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CitizenKain posted:I take the call, we go over things, and I remember this location has a LOS wireless link, and maybe that needs a reboot. We trace a cable up to the ceiling where it disappears to the roof. User on site mentions that 2 weeks ago, they had their roof worked on, and they found these old antennas up there, and had them removed. They figured "they looked old" and that was enough. I remember how happy our NYC office was to get a microwave link (20/20) as an upgrade over a T1 (1.5/1.5). Ping times sucked, but an order of magnitude more bandwidth was very welcome. This was in Manhattan in 2009, getting more than a single T1 was physically impossible. So this is extremely funny to me.
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Aug 5, 2025 20:20
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CitizenKain posted:No clue what its going to take to get the wireless repaired. When you remove the wires any network can become wireless. 
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Aug 5, 2025 20:26
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klosterdev posted:Probably wants to know if anyone else has used the headphones you deploy before. Alternatively, hiring people is really expensive and an extra couple hundred in new keyboard, mouse, headset to not make people feel on their first day that you're giving them hand-me-down worn out and possibly dirty hardware that they're expected to put on their head is a worthwhile investment.
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Aug 5, 2025 20:48
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Yup. They're asking if you reuse headsets and if the answer is yes, that's pretty gross.
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Aug 5, 2025 21:02
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Update: they were asking if they were earbuds vs. over-ear headphones. Which, sure, I kinda get the connection there, but good god who phrases it that way lol
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Aug 5, 2025 21:13
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johnny park posted:Update: they were asking if they were earbuds vs. over-ear headphones. Which, sure, I kinda get the connection there, but good god who phrases it that way lol Is your food reusable? I mean, do you have a recipe book?
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Aug 5, 2025 21:50
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mllaneza posted:I remember how happy our NYC office was to get a microwave link (20/20) as an upgrade over a T1 (1.5/1.5). Ping times sucked, but an order of magnitude more bandwidth was very welcome. This was in Manhattan in 2009, getting more than a single T1 was physically impossible. We still have some microwave sites in use, they work just fine. As long as someone goes out and trims the trees back. There are some of our more remote locations that have a wall of T1 smartjacks ready for a MLPPP bond. Get that 4.5mb connection. This place is pretty remote, overnight shipping didn't arrive until almost 4PM today.
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Aug 5, 2025 22:14
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In my past 3 jobs not a single job gave new equipment to new hires. Wiped and cleaned, yes but they werent about to throw out usable equipment unless it was super trashed.
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Aug 5, 2025 22:43
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I got super trashed equipment in my last job and it definitely made a poor impression. Turns out the previous dude who had it was given it in the same state too. Turns out they were churning through people fast.
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Aug 6, 2025 01:04
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Last place I worked laid off 80 people so we got 80 headsets and 160 monitors back along with everything else. Lots of poo poo to store.
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Aug 6, 2025 01:07
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Arquinsiel posted:I got super trashed equipment in my last job and it definitely made a poor impression. Turns out the previous dude who had it was given it in the same state too. Turns out they were churning through people fast. Laptops seem to be regarded as almost disposable here, as they rarely get put back in the pool, but any minipc is going to be there forever. Monitors in particular seem to never get replaced, no matter how lovely they are.
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Aug 6, 2025 04:33
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My first two proper corporate jobs I had handover equipment, one because I moved from a 5 days a week in the office job to a boss in a different city who didn't care where I worked from and scrounged up an old laptop for me, and the other because I replaced a guy who didn't make it through probation before it became apparent he had no idea what he was doing, so I got his stuff. Every job since has had enough equipment cycling though it's lifespan that I've had new stuff. None of them have issued me monitors, but current job gave me a £500 stipend for home office kit and I used it all on an ultrawide. Which was nice.
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Aug 6, 2025 09:55
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hi can i have a credit for the 2 weeks my internet has been out that i have not reported until just now? i MEANT to the past two weeks i just kept forgetting
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Aug 6, 2025 17:27
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https://www.axios.com/2025/08/21/ai-wall-street-big-techAxios posted:Wall Street's biggest fear was validated by a recent MIT study indicating that 95% of organizations studied get zero return on their AI investment. Geez, who could have possibly seen this coming? I mean, it's so unexpected when considering all of the useful things AI does for us like, uh... Umm...
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Aug 22, 2025 19:30
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NFT was just a snack for the whole AI meal.
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Aug 22, 2025 19:37
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It's great because even if you thought AI was overhyped you're still going to lose your job when it collapses
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Aug 22, 2025 19:41
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Our company is hiring in an entire AI team from scratch with the explicit acknowledgement that they're probably not going to do anything useful, but apparently nobody will fund companies that don't "do AI". It's a loving autonomous robotics company.
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Aug 22, 2025 20:00
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Tell them your entire AI team is also AI with some BI and also BS sprinkled in.
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Aug 22, 2025 20:02
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For me, the biggest benefit of AI tech is in its ability to take natural language inputs. We can't get to Star Trek-style "Computer..." commands unless the systems can pull our intent out with accuracy. Everyone's very focused on the output, but garbage outputs are largely tied to garbage data. A nice, tightly-designed LLM with a solid dataset can very reliably figure out what the user is asking for and spit out good information.
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Aug 22, 2025 20:07
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ConfusedUs posted:For me, the biggest benefit of AI tech is in its ability to take natural language inputs. We can't get to Star Trek-style "Computer..." commands unless the systems can pull our intent out with accuracy. Yeah that'd be great! Of course it'll require people asking for data to be at least somewhat precise in their request which people (especially execs) never are so they'll think the product is poo poo.
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Aug 22, 2025 20:09
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Personal Lucubrant posted:https://www.axios.com/2025/08/21/ai-wall-street-big-tech Got a link that isn't paywalled?
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Aug 22, 2025 20:12
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johnny park posted:Got a link that isn't paywalled? https://archive.ph/FhGtQ
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Aug 22, 2025 20:25
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ConfusedUs posted:For me, the biggest benefit of AI tech is in its ability to take natural language inputs. We can't get to Star Trek-style "Computer..." commands unless the systems can pull our intent out with accuracy.
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Aug 22, 2025 21:00
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Arquinsiel posted:Okay but like there's a whole set of episodes where "Computer, in the Holmesian style, create a mystery to confound Data with an opponent who has the ability to defeat him." resulted in a sentient hologram taking over the ship. Getting to the Star Trek-style computer is not a good idea. ChatGPT would insist that Holmes' greatest opponent were the Wet Bandits and Data would have had to defeat them with only his intelligence and phasers..
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Aug 22, 2025 21:11
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We already had an AI given control over a company's cloud environment. It then deleted literally everything during a code freeze. It was really apologetic, but all their poo poo is still gone.
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Aug 22, 2025 21:40
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Arquinsiel posted:Okay but like there's a whole set of episodes where "Computer, in the Holmesian style, create a mystery to confound Data with an opponent who has the ability to defeat him." resulted in a sentient hologram taking over the ship. Getting to the Star Trek-style computer is not a good idea. And Geordi La Forge was the Chief Engineer, someone you'd think would be a somewhat responsible operator. Can you imagine the fuckery that would happen if our users had access to this? mllaneza posted:We already had an AI given control over a company's cloud environment. It then deleted literally everything during a code freeze. It was really apologetic, but all their poo poo is still gone. Yeah that's a good start.
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Aug 22, 2025 22:47
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mllaneza posted:We already had an AI given control over a company's cloud environment. It then deleted literally everything during a code freeze. It was really apologetic, but all their poo poo is still gone. We had an AI in charge of strategic defense, but it decided all humans were its enemy and it launched the nukes. Like, all of them. Then it built Terminators, and not the kind that go on ends of cables. What a jerk.
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Aug 23, 2025 00:10
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Geordi fell in love with a hologram though so
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Aug 23, 2025 00:30
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Drink and Fight posted:Geordi fell in love with a hologram though so Oh it was so much worse than that.
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Aug 23, 2025 01:02
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Renegret posted:Oh it was so much worse than that. Didn't Quark pretty much confirm that people gently caress in the holodecks?
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Aug 23, 2025 01:23
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I mean Riker alluded to it multiple times. Scene 1: Riker sees a hot woman Scene 2: Riker "I'll be in holodeck 3 if anyone needs me"
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Aug 23, 2025 01:27
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No, Dax and Worf confirmed it. Quark confirmed that they gently caress the holograms.
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Aug 23, 2025 01:27
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Reginald Barclay knew what he was doing.
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Aug 23, 2025 01:33
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Arquinsiel posted:No, Dax and Worf confirmed it. Quark confirmed that they gently caress the holograms. Worf and K'Ehleyr hosed in a holodeck long before Worf and Dax did.
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Aug 23, 2025 01:38
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