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Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

CitizenKain posted:

Occasionally at work we have to work with members of the general public when our employees send out confidential documents. We have a securemail service where you simply hit a button in Groupwise, or log onto the webpage and send the message from there. It sends out a email telling to user to login to the site, they login, get the file and thats it. Dead simple. Usually our contact is simply them asking us for a password reset, and we change it, send a new one out and thats it.
Today, a coworker setup an account and got this:
"I'm an old guy. I don't know how to all this crap your sending me and don't want to know how. If you want to give me infromation fine. But cut the secret handshakes and passwords and send me the information or just forget it, your choice."
Thankfully my coworker is more professional then I am, because if I got that, I would have deleted his account and told him we won't deal with him then.

you might as well just print it out and send it by certified mail

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Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

couldcareless posted:

Customer calls about a virus ridden machine. I get there and he tells me it happened when he was trying to update windows which he proceeds to show me by googling "windows update" clicking whatever he fancies.
It's gonna be a fun day and a late lunch.

So you guys that have to deal with this kind of stuff, what are your favorite utilities?

I'm still working on finishing my networking and security degrees/certifications, but my family/friends keep heaping this kind of thing on me like I'm supposed to be some kind of miracle worker. I don't have any great stories yet, but my dad keeps calling me from Nowhere, USA in his truck (he works for a long-haul trucking company) asking me for IT support, so I figure it's only a matter of time.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?
I just got an email from comcast saying that they've decided to block transmissions on port 25 from my modem, so now I get to go scan all the computers on my network and figure out which one is the spambot.

The problem is that since we've got a workgroup environment and no one bothers to back up files on the server, I don't get to just wipe and reinstall machines.



bleh.


edit: oh, this is at home

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

Crowley posted:

Why would your users have access to that port anyway?`

I really don't know, but I think I'm going to switch everyone over to Avast instead of AVG.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

Farking Bastage posted:

If you have exchange 2010, Avast causes big problems in outlook.

This is just a home network and I'm trying to keep my parents from exploding everything. Plus I've got everyone convinced that outlook blows.

I feel that I should clarify that I'm living with them while I finish school. And we're a family of computer nerds, so I get to take care of 3-7 computers and 4 laptops depending on what we have running that week.



This means I have about $10 operating budget per machine. I'm pretty big on open source and freeware.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

rscott posted:

But outlook doesn't really blow, I would much rather support it than groupwise or Lotus Notes.

oh yeah, I'm sure that in a work environment with exchange, outlook is great.
I'd love to make everyone join active directory and use exchange here at home, but it's not really practical.

I just got my dad to stop using netscape.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

EvilMuppet posted:

Except it's turned on by default in GP. Also checked her registry settings and it's set to on in there too.

E: Also it's on for everybody else just fine.

is it set in user or machine policy?

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

sfwarlock posted:

c) I haven't yet seen this document I'm to sign... is there a 'paranoid' emoticon?

of course there is: :tinfoil:

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

Farking Bastage posted:

His inbox is about 14 gigs and he is the sole reason we can't enable quotas or daddy will bitch at us. :psyduck:

this is why outlook blows.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

chutwig posted:

This has nothing to do with Outlook, or even Exchange. This is a policy issue and is C-levels protecting one another.

true, but I meant this part

quote:

Outlook is too slow when I search my inbox.

you don't need 14 gigs for this to happen.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

less than three posted:

Quick! I was just coming back for an edit.

Windows IP Configuration

An error occurred while renewing interface Local Area Connection : The DHCP client has obtained
an IP address that is already in use on the network. The local interface will be disabled until
the DHCP client can obtain a new address.

Can't wait to see how this goes.

I wish I could be there for that disaster.


also, I take my DS into the bathroom because mario and luigi need more 'stach points dammmit.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

less than three posted:

We don't have access to the DHCP server.

kill the switches and tell everyone to switch back to dhcp when they complain

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

frozenphil posted:

So just have everyone change back to DHCP from static. This doesn't seem like a big issue to me unless I'm missing something.

The issue is when some people are switching back to DHCP but others aren't, and the DHCP server starts sending out IP addresses that the people still using static addressing have set on their machines. And then windows complains because it actually pings an address before taking it.

So the trick is to get everyone to change back to DHCP at the same time. Turning off the switches and interrupting their streaming porn or whatever would get their attention long enough to get them all to switch back.


of course if they were smart, they would have set up an "alternate configuration" instead of just switching dhcp off.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

Midelne posted:

Troubleshooting remotely with a frontrunner for the dumbest person in the company, the person who was willing to believe that I was Bill Gates, made Windows in my garage, "just looked young" to explain the age difference, and that I liked to do tech work to keep myself busy and was interested in feedback on their user experience. They've been here for a year and a half or thereabouts now and haven't done a lot to improve my initial impression of them as dumber than a sack of whiskey-soaked rocks.

User reported that "the Internet is down" on the basis that they could not access one particular web page and someone else in the same room on the same switch was also unable to access the web page. I'm thirty miles away from them, so I asked if they were able to access any other web pages. They repeated that they could not access the one specific web page. I repeated my question slowly. They paused, said "Oh, I get it", and repeated themselves again.

I changed tactics and asked what happened when they attempted to view the web page and was told that the Internet was down. Repeat the question asking for specific details on what actually does happen when they open the page. "Nothing". Nothing happens at all, or something happens, like an error message is displayed? "Nothing, it doesn't show anything. It shows an error message that says the Internet is down".

I've gotten pretty drat good about prizing useful information out of technophobes, illiterates, early-onset senile dementia candidates, and hostile employees since I've worked here, and it took me fifteen goddamn minutes on the phone to get the employee to tell me that the web page displayed an error message when loading and to verify that their home page (Press the Internet Explorer icon. The blue "E" that you use to see the Internet. No, not the one you use to see the eTime server, the one you use to look at the news. No, Microsoft Word, despite being blue, is a W. No, I am still not at the same office location that you are, and I do need you to press the Internet Explorer icon - the blue E - that you use to look at the Internet) was also inaccessible.

Good lord.

this website is pretty useful, but it sounds like they probably wouldn't have managed that one either.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

zorachus posted:

Haha, I don't disagree with you. I'm just saying that I don't understand why this happens. Maybe they feel that they're above the configuration side of things, but how on Earth does that extend to troubleshooting their own programs? More importantly, how does that extend to not being able to tell the difference between a configuration or server issue and a problem with their own code?

It just baffles me, I guess.

I'm a long-time reader of this thread, and what a lot of you have to deal with is a lot worse than what I do. I attribute a large part of my frustration to not being in the field for long (3 part-time years at a university help desk, a year at a tier-2 company help desk, and a few months as a system operator). I guess I'm just not patient enough yet.

knowing how to write software does not mean that someone knows how hardware works.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

frozenphil posted:

Here's one of my favorite quotes. Feel free to use it in response to tickets from morons.

"A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects."

-Robert A. Heinlein

Bob Heinlein was truly a great American :patriot:

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

Fox_Spy posted:

On a different content note, got a ticket to go teach someone how to use Microsoft Office. I do offer tutoring services, but it's rare anyone takes me up on this. This woman is applying for a part time office job at a university. I had to teach her how to copy/cut and paste, I thought everyone knew how to do that. I also made sure to teach her as much as I could in terms of figuring out how to do things. Like instead of just telling her to open Outlook by using the desktop icon, I had her run through the start menu so if it disappears she can find it. I like to think I'm heading off a potential problem for some future university IT guy.

my college is now requiring the basic computer class for gen-ed requirements. And despite having high level computer administration classes and a tech writing course, I'm going to have to get a special override to get out of taking it.

quote:

Course Description:
This class covers the fundamentals of using office productivity software (word processing, spreadsheet, presentation). The office productivity software covered is Word, Excel and PowerPoint. Other topics covered include Windows fundamentals, Web concepts, email concepts, computer hardware, operating systems, software applications and viruses. Class format includes hands-on work on the computer. Basic computer familiarity is assumed, students with no prior experience with computers are advised to take CIS 099 or CIS 117.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

seadweller posted:

:-) We just moved to Office 2007 I have had 5 people so far today asking how to print. I've give up use ctrl P and go away. Combine this with our Deputy head of School demanding we undo what the central IT people have done and reinstate 2k3 in our teaching rooms this is going to be the week of hell

Our writing lab is open any time there isn't class going in it it (which is where my tech writing class is being held). Monday, before class started, some guy was asking me questions about office 2007 like where is spell check and how do I print. I don't actually use office 2007 because I just use openoffice and googledocs. I managed to find spell check, but had to tell him to just push ctrl+P to print.

I wish I knew what Microsoft was thinking when they decided this was a good idea.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

fishmech posted:

You will when Firefox 4 hits general release.

I turned my toolbar back on :smug:

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

Fox_Spy posted:

A ticket came in...

A friend's secondary hard drive has disappeared from Windows, disk management shows it as uninitialized. I'm busy, negotiate that I'll deal with it the next day. Next day the problem has escalated to the computer not booting as no boot media found. So I take a look at it last night. Plug secondary drive into an external kit, no luck, not initialized on my machine either and I can't initialize it. Check the primary, perfectly fine, nothing wrong. Back up some important files he doesn't want to risk losing while I'm there.

Plug his secondary directly into my computer, boot my machine up, ignore it during bootup and it goes into chkdsk, fixing the drive and now it works fine. Okay, somewhat improbable, but I'll take it. Reattach his primary to his computer and try to boot with just that. No boot media found. Go into BIOS, check settings, cd-rom then hard drive. Hard drive is properly identified. Reboot, will not boot.
h
Plug his secondary drive back into his computer, boot computer, boots straight into windows no problem. W T F. Assign drive letter to secondary drive which it somehow lost. Now what I can't figure out is how his machine has some sort of dependency on the secondary drive in order to boot into windows. It was a clean install of windows on the primary drive. The primary drive attaches via SATA, secondary is IDE. Only thing I could think of was if the IDE held the MBR for some dumb reason, but a clean install should have put the MBR on the SATA along with the windows install. And if it was some sort of IDE has priority over SATA deal, that shouldn't be an issue when there is no IDE drive attached. So confused.

Sounds like he's running windows 7, because I've had this exact problem. BCD likes to put itself on an IDE drive even if you're not installing to it.

Unplug all of the other drives except the one you actually want windows to be on and do a repair using the setup disk.
It might take some doing to get it to recognize the windows partition, but once you get the 'system' partition on the same disk as the 'boot' partition, you should be fine.

(the system partition is the one that is tiny and contains the files required for booting; the boot partition is the one that is large, has the windows folder, and contains the system files. no, I have no idea why they named them like that.)

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

GigaPeon posted:

I've had this happen to me at home both when installing the RC and the retail version. Glad to see it's not just me.

I had to copy the BCD folder off the install disk to my C drive before the repair function would even try to find the windows installation.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?
I just got this email regarding a class project we're supposed to do. I'm curious how you guys would handle scenario 2 and/or 4.

https://docs.google.com/document/pub?id=1iT1gCOKKDNkwD1XhWfTIMGfZ2YGcJljKyRtRZty92JM

edit: I'm going to have to do scenario 2 and BOFH it.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

Thel posted:

Scenario #4 would be the one you'd have to go the full BOFH for, users really don't like having to change their passwords.

Griz posted:

#4 is kinda bullshit too since you could just enable the "user must change password on next login" option for everyone and send out something like "Due to a recent incident, all users must change their passwords. You will be prompted to enter a new password the next time you log in. We apologize for any inconvenience."

Exactly. I don't really see any other way to make sure everyone changes their passwords.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

Lum posted:

Whoever wrote that email exam on the last page seems rather bitter and cynical, and obviously has real world experience.

I would be tempted to answer #1 in broken English and include the phrase "please do the needful" in there.

yeah, I found out after posting that it was one of the students who wrote that up and is a guy who has worked the help desk at University of Michigan for a few years.

frozenphil posted:

Wow, you might be enrolled in one of the only decent IT courses out there. Useful, relevant skills being taught using highly probable real world scenarios. It's sad that it's shocking.

Honestly this is the first assignment we've gotten that wasn't a joke. Our instructor had this class dumped on him 2 days before classes started and doesn't really know what he's doing. Also he isn't an IT guy at all.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

workape posted:

#4 would require a full incident response, any whiners are immediately viewed as suspects and should be scrutinized with a microscope. After a reinstall from media and server hardening, individual files will be restored on request to an offline server, scanned and prodded then manually transferred back to the server to ensure that this doesn't happen again. A new password policy of minimum 10 characters requiring 2 numbers, 2 special characters and a mixture of upper and lower case letters, no dictionary or dictionary substitutions will be permitted. Passwords now expire every 14 days and will be audited on a weekly basis for compliance.

and will be tested bi-weekly using a dictionary list

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

Halo_4am posted:

S2:

We are very sorry for the downtime. Thank you for bringing your concerns to our attention and as an olive branch of peace from us to you we have migrated you to the mangment data store. Please enjoy faster e-mail access and a larger storage space than everybody else below the mangment data store's priority.

I am sending this e-mail that you will not read and escalate to my boss anyway because you apparently do not read e-mails. There were several notifications that e-mail would be down over the weekend for a planned migration. We have checked the tracking logs and have confirmed that these messages successfully arrived in your inbox, and so the only reasonable conclusion we can arrive at is that you lack reading comprehension. We at ShitCo are all one big family, and as any family there is always the kid that needs a little bit of extra time in school. It is with this in mind that I have found EN101: Reading Comprehension is available at the community college. I seriously recommend that you consider taking this class so that you do not fail to comprehend further notifications about things that impact our big happy family.

Further more, I checked with your supervisor and there was no large assignment or heavy responsibilities assigned to you this weekend. Each person on the IT team has written a possible reason for why you would be so upset over losing access to work e-mail when no business purpose existed. The winner of the draw was that you were using your mobile phone to take and send pictures of your kids soccer game. This is a serious misuse of company property and a full investigation of your computer files and internet history is already underway.

Thank you for being either too intimidated or too self important by this large and carefully constructed e-mail to bother actually reading it. Understanding this extremely large and hopelessly unprofessional trait of yours is allowing me to get away with murder in everything I type to you here. This e-mail is an ironic example of how unprofessional I can be in response to you being a complete tool.

We sincerely regret the inconvenience.
Regards,
IT



Authors Note:
mangment is 25mb and run off a usb thumb drive. Pity some people always seem to confuse it with the management store.

might I have your permission to use this one?

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

couldcareless posted:

I'm waiting for someone to come up with the formula relating your pay and happiness level with the relation of pay and happiness level of Joe-Shmo Jerkoff who does everything wrong. Will probably have to include intelligence and competence levels, obviously.

well obviously it's an inverse relationship

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

Midelne posted:

What, like nslookup? I'm genuinely confused by your post.

nslookup, dig, host, etc.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

Halo_4am posted:

Oh god it's in one of those lovely blue 'comms racks' to boot.

I dread seeing those... I gave our last one away to a sales guy that wanted it for garage storage.


Anybody have any stories good/bad about Win7's native full disk encryption?

I've used it in a lab on server 2008, and it worked I guess. It doesn't have a drive wipe function like truecrypt does, but it does have a recovery password that can be printed out. Oh, and it only encrypts the "boot" partition and not the "system" partition.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

couldcareless posted:

Like I said, I suspect it's just some moron on a power trip. You're the end user, your only responsibility is to accept the fact that it works and go about your job. If it was something that you could do to prevent it in future cases, I would have said so.

an alternate answer could be that you just freed up 17 GB on a computer and someone wants to know how you did it so he could replicate that solution on other machines having similar drive space issues.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

mllaneza posted:

Sounds like you have a bunch of copiers that IT doesn't support :v:

We've had the ir5185 and 5051, both very solid printers. The 5185 was finicky about which DHCP server it would accept a lease from, but was otherwise rock solid.

I'm honestly curious as to why you would have a printer set up with DHCP instead of static. Everything I've been taught suggests that the best plan of action is to have printers and servers on static addresses so that at any given point in time you can be certain of what their IP addresses are.

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

GnarlyCharlie4u posted:

The lowest point of my day is explaining to the same person more than once exactly what 'case sensitive' means. :(

linux is intelligent enough to warn you when you have the capslock on, but I don't think that would actually help in these people's case

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

yaoi prophet posted:

Windows pops up a big old HEY DUMBSHIT YOUR CAPSLOCK IS ON balloon. OS X just shows you a very nondescript icon, and gdm just gives you a gray warning triangle which I could see someone missing.

vista and 7 do, but don't think xp does

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

couldcareless posted:

Customer emailed me today asking if we can go ahead and bring about 15 workgroup machines into a domain and transfer existing local profiles to domain profiles. Then transfer the data from their NAS to the new server. All this weekend.

My last day is Friday :cheers:

forward it to whoever is taking over your projects with "Have fun, bro!" as your only comment

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

bartkusa posted:

It's also slightly useful for SEO. Google gives no shits about your pictures and javascript.

also for people using BiLE to do reconnaissance on your company

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?
edit: confusing who a couple people were :(

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

Aunt Beth posted:

Not on XP it doesn't :eng99:

it should if you aren't running as a local administrator, which all of your users probably are :(

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

Accipiter posted:

Thank you for attaching a 3rd-of-a-meg image to your post.

poo poo that I come across daily that pisses me off: People who still use loving .bmp files.

paint on win 7 defaults to saving files in .png

Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

totalnewbie posted:

Curie temperature/point. Not sure what is even used for platters these days but I'd guess the Tc is maybe around 750 C? Or something on that order.

"Platters are typically made using an aluminium or glass and ceramic substrate." according to wikipedia

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Duct Tape Engineer
Feb 16, 2005

Look at you, hacker: a pathetic creature of meat and bone, panting and sweating as you run through my corridors. How can you challenge a perfect, immortal machine?

totalnewbie posted:

That's just the bulk of the platter, not the important magnetized part. The magnetized part itself is a thin film on top of the aluminium/glass/ceramic substrate.

Ah yes, you're right. I didn't comprehend the rest of the paragraph due to sleep deprivation.