|
syphon^2 posted:I work on the Build & Deployment Team for a large Internet software development company. This means my job (aside from handling Builds and Deployments) covers basic investigation of Test Environment problems, configuration issues, and Problems Nobody Else Wants To Deal With. Your jargon and location lead me to believe we work for the same company. Do phrases like TPID/EAPID and WWPD hold any meaning for you?
|
# ¿ Dec 3, 2008 09:06 |
|
|
# ¿ Apr 26, 2024 05:16 |
|
algo posted:It can get a little absurd some times, what with incident bridges and war rooms and NOCs and such. You are typing away trying to fix the problem while some dude keeps bugging you for updates through your phone's headset. Then the ever so exciting 'root cause analysis' follow up. Does your company HQ have a magical number for an address? Are you working this weekend? Does the "E*" initiative mean anything to you? If so, we may work for the same company.
|
# ¿ Jun 16, 2009 06:53 |
|
algo posted:1) Do you mean magical in the programming/computer sense or 3 is a magic number sense? I fail. It's not like I thought the terms you used (NOCs, war rooms, etc) are highly unique. I thought the fact that we used all the terms you used verbatim might be significant, but it's not. syphon posted:Dude stop trying to find coworkers on SA... in this thread, specifically. :P What? It's worked in the past! quote:Here's a small gripe. Our web team has a token was pass around to designate which developer is on-call for emergency live site support. While carrying the token, I got an emergency call from our NOC one night that just said "We have a live issue, please call into this bridge." I drop everything and hear people in the background yelling about outages and trend graphs and lost revenue. Deep poo poo, seemingly. This is the on-call dev joining the bridge. What can I do for you? Oh. Go to [customer-inaccessible URL]. On the left side of the page is a broken image. ...What? Isn't there something serious going on? Yeah, but we've got a handle on it. But I saw that while checking if the site is up, and I thought you should know. Uhh, thanks. An email would've sufficed. Maybe it could've waited until work hours? Maybe, just maybe, they should've been focusing on the issue at hand instead of a page that nothing on our site links to?
|
# ¿ Jun 16, 2009 21:36 |
|
I count my blessings.
|
# ¿ Jun 16, 2009 23:32 |
|
Leshy posted:To play the devil's advocate, he may want to use Lynx to check that in a text-only environment the site is still functional and accessible. It would easily point out whether the document structure is correct, whether fallback content for images, JavaScript and other objects is set correctly, and whether a mobile browser with lacking CSS support and images disabled or a screen-reader for the visually impaired would be able to properly use the page. It's also slightly useful for SEO. Google gives no shits about your pictures and javascript.
|
# ¿ Nov 11, 2010 04:22 |
|
Rohaq posted:There's a particular BT phone ringer that still makes me shudder when I hear it. I put this as our rington on our new 24-hour support blackberry. The blackberry before that? I put it in a lake. I've sort of got a weird reputation now.
|
# ¿ Apr 6, 2011 06:47 |
|
|
# ¿ Apr 26, 2024 05:16 |
|
notwithoutmyanus posted:How do you guys word the user panics from fear of change? Send them a PDF of "Who Moved My Cheese?" Good enough for management, good enough for IT.
|
# ¿ Aug 1, 2011 00:06 |